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Hawthorn Suites by Wyndham Jacksonville

Property class: 2.5

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Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
8737 Baymeadows Rd, Jacksonville, FL, 32256
  • Place, Dog Wood Park of Jacksonville
    ‪2 min drive‬
  • Place, Saint Vincent's Medical Center Southside
    ‪4 min drive‬
  • Place, The Avenues
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪37 min drive‬

Room options

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About the neighborhood

Jacksonville

Located in Southside, Hawthorn Suites by Wyndham Jacksonville is within a 15-minute drive of popular attractions such as St. Johns Town Center and University of North Florida. This 116-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Dog Wood Park of Jacksonville - 2 min drive - 1.5 miles
  • Saint Vincent's Medical Center Southside - 4 min drive - 3.4 miles
  • Latitude 30 - 4 min drive - 3.8 miles
  • The Avenues - 5 min drive - 4.4 miles
  • St. Johns Town Center - 9 min drive - 7.4 miles

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 19 min drive

Restaurants

  • ‪Circle K - ‬5 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Whataburger - ‬3 min drive
  • ‪Circle K - ‬4 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Hawthorn Suites by Wyndham Jacksonville

Hawthorn Suites by Wyndham Jacksonville features an outdoor pool, a gym, and conference space. Free parking is included with your stay. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, express check-out, and free newspapers.
36-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchenettes, fireplaces, and sofa beds.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Breakfast included
  • Pet friendly
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 959 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Check-in: 4 PM—-1:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hawthorn Suites Jacksonville
Hawthorn Suites Wyndham Hotel Jacksonville
Hawthorn Suites Wyndham Jacksonville
Hawthorn Suites Wyndham Jacksonville Hotel
Hawthorn Suites by Wyndham Jacksonville Hotel
Hawthorn Suites by Wyndham Jacksonville Jacksonville
Hawthorn Suites by Wyndham Jacksonville Hotel Jacksonville

Frequently asked questions

What is there to do near Hawthorn Suites by Wyndham Jacksonville?

This hotel is situated in Southside, close to St. Johns Town Center, The Avenues, and Latitude 30. You'll also find Dog Wood Park of Jacksonville and Aloft Jacksonville Tapestry Park within a short drive.

Is there parking available at Hawthorn Suites by Wyndham Jacksonville?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hawthorn Suites by Wyndham Jacksonville include a casino at the property?

No, Hawthorn Suites by Wyndham Jacksonville doesn't have a casino.

Will I find an indoor pool at Hawthorn Suites by Wyndham Jacksonville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Hawthorn Suites by Wyndham Jacksonville a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a fireplace and a kitchenette as well as an outdoor pool.

Does Hawthorn Suites by Wyndham Jacksonville have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hawthorn Suites by Wyndham Jacksonville feature a restaurant that includes a breakfast menu?

Hawthorn Suites by Wyndham Jacksonville offers free self-serve breakfast each morning though there is no restaurant.

Will Hawthorn Suites by Wyndham Jacksonville allow pets to stay free of charge?

No, pets aren't allowed at Hawthorn Suites by Wyndham Jacksonville though service animals are welcome.

Does Hawthorn Suites by Wyndham Jacksonville have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hawthorn Suites by Wyndham Jacksonville?

The closest major airport to Hawthorn Suites by Wyndham Jacksonville is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 13.9 mi away (19 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 24.3 mi away (30-minute drive).

Are there rooms with balconies at Hawthorn Suites by Wyndham Jacksonville?

No, there aren't any guestrooms with balconies at Hawthorn Suites by Wyndham Jacksonville.

Hawthorn Suites by Wyndham Jacksonville Reviews

Reviews

5.0
Rating 10 - Excellent. 110 out of 999 reviews
Rating 8 - Good. 162 out of 999 reviews
Rating 6 - Okay. 172 out of 999 reviews
Rating 4 - Poor. 181 out of 999 reviews
Rating 2 - Terrible. 374 out of 999 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel and make sure someone has ur back

Place was the worse place I have stayed on my trip. Hotel room was a dumb. Fridge was frozen, picture frame were broken, tv remote was broken, dresser drawers were broken, place smelled, and they were bugs crawling in the bed. Went to the office and complained and I was told sorry is I was unhappy I should have came back instead of getting food and eating it in the place. Was told should have looked over the place first. Refused to refund and said sorry out of luck. Stay away from this hotel if it’s the last thing to do. Called hotel.com and they got back to me sorry the hotel will not refund me. The hotel.com sponsored this hotel tells me the don’t care about there customers because they will not do anything either so they will not guarantee or back what they sell.
Stayed 1 night in Feb 2021
Verified review

2/10 Terrible

Catherine

Disliked: Cleanliness, property conditions & facilities, room comfort

Not for us.

Booked this hotel and was suppose to be a non smoking room. We got there and it was so smoky that we could not stay in the room. The place was run down.
Stayed 1 night in Feb 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to leave. This hotel was absolutely disgusting. Mold on the ceiling, filthy furniture, kitchen was not clean, broken locks on the door. DO NOT STAY HERE!!!!
Stayed 5 nights in Mar 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let's just say the conditions of the hotel were so bad that the hotel was permanently closing in the middle of our stay... I didn't even feel comfortable sitting on any furniture. We stepped foot in the hallway and knew immediately we weren't staying there. The desk clerk told us, "Go check your room. If you don't like it, just come back to me and we'll refund you." He was well aware of the poor conditions obviously
Stayed 4 nights in Mar 2021
Verified review

2/10 Terrible

Anastassiya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirt, cockroaches and not safe

Terrible hotel. The pool did not work, the room had karakans and was very dirty. The room was given at 4.30, we went there with 3 children and realized that it was not safe to spend the night in such a place. after 15 minutes we left the hotel and our payment for the day was withheld. the photo was not true. I do not recommend staying at this hotel
Stayed 3 nights in Mar 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First he told me that he didn’t have a room they was not going to honor the Expedia reservation he made different excuses I refuse to leave and finally they put me in a room after much arguing there was no remote control forks linens soap ice trays The pool was closed there was no breakfast and the air conditioner was off in the building this is the second time a hotel has not honored my Expedia reservation I have spent thousands of dollars on Expedia and I have lots of trips coming up soon unless y’all do something I will not book with Expedia again
Stayed 1 night in Mar 2021
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
I had to switch rooms 2 times but other then tht it was ok . There is no blankets on the bed besides sheets.
Stayed 2 nights in Mar 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff communications and appearance totally unprofessional. Peeling paint on the front check in counter. A promise of early check in at 3 pm was not honored. Arriving at 3:45 pm, we were made to wait in our car until 4 pm. In 40 years of traveling i have never experienced this at any hotel. I left and refused to stay there.
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Marsha

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

AC didn't work

They had to move us because the ac didn't work! I finally just bought fans because they were sold out snd didn't have anywhere else to move us!!!
Stayed 1 night in Mar 2021
Verified review

4/10 Poor

Joshua

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Great hotel, horrible conditions

The hotel as a whole was great but the kitchenette didn’t come with an oven , the stovetop in the room didn’t work , & the dishwasher would push dirty water into the sink.
Stayed 5 nights in Mar 2021
Verified review

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad choice

Booked room for family 4 kids 2 adults only received two towels and had to ask the guy doing laundry for more because they were out and only 4 pillows in room for six people no extra blankets for couch bed also pool was closed Lastly it was more of a low income housing type place because 90 percent of people there were living there week to week
Stayed 2 nights in Mar 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always on the phone. He didnt care about talking to you
Stayed 1 night in Mar 2021
Verified review

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty

I never stayed , it was hot in lobby, when I arrived there was no rooms ready or cleaned yet , I heard someone was Murder there on Monday and there was an ongoing Investigation, it was a 3star post, looked more like a 0 star for hotels.com Status, I want my money back , I had to book at a Another hotel across the way that was more my status , when Hotels.com tried to call to get me a refund they didn’t answer the phone.
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Jinalyn

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Need to renovate

Room is big enough to accommodate 6 guests. But it really need renovation. Greasy plates, fridge, microwave , coffee maker wasn’t clean. Breakfast not included even it was advertised. Good to look at from the outside, reception area clean and well designed but the room we stayed at is falling apart. We’re glad to stay just for the night.
Stayed 1 night in Mar 2021
Verified review

2/10 Terrible

Jaquilla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was not really clean so it made my family uncomfortable
Stayed 1 night in Mar 2021
Verified review

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

Well the guy at front desk was not very friendly. We went to the building all you could see is trash outside of the building. The smell was really bad all you could smell is pot . Inside the building hallway smell like pot . The room we were greeted by the 2 roaches crawling . The fridge raider wasn’t working right and we asked for more towels never got them. The phone didn’t work I had to Chase down somebody to get towels . Because I ask front desk for Sunday you didn’t have any. And a man of their ass how long we are staying like I was inconvenience him. This place was the worst place I ever stayed in with my family.
Stayed 3 nights in Mar 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was not clean, AC was broke, called several times no one came no assistance what so ever the carpet dirty had a smell I am never staying at that hotel ever again and the hidden fees was a mess as week
Stayed 2 nights in Mar 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roach motel

Worst place i ever stayed. We were moves to 3 different rooms...1st bedroom: bathroom was missing door handle, kitchen was filthy, the room dirty. We found roaches and bed bugs. While moving to the second room, we saw a rat, the grounds were unkept and dirty, with several broken chairs and tables. Second bedroom was smaller than what we had reserved, also dirty, missing cabinet doors, rust marks on the pull out bed, paint peeling. Because the room was smaller than we had reserved, night staff gave a second room expecting my wife to be in one room and my four kids in a completely different room on a different floor from us. The six of us squeezed in the third room. It was 2 am too tired to keep arguing with night manager. Third room also dirty, dirty appliences, no covers for pull out sofa bed, and the list goes on. This place should not be allow to operate. It should be shut done due to numerous health concerns. I am very very surprised that appears on the list of properties on hotel.com. it was rated a 3 out 5 and for $164 a night i figured it would be enough just to spend the night. What a mistake. This place should be rated 0 out of 5 and should never appear in any of the traveling sites.
Stayed 1 night in Mar 2021
Verified review

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrific Conditions Do Not Stay.

This hotel is the worst I’ve ever been to. Words cannot describe the uncleanly conditions I was subjected to endure due to unable to leave that night. I was only refunded for the second night. But I deserve the full amount refunded. The hotel is a half way house for parolees. Seriously!!
Room 205 closet
Room 205 front door
Room 205 front door
Top of refrigerator
Stayed 2 nights in Mar 2021
Verified review

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches in elevator, hallway stank of food, everything was worn and dirty. The room had no garbage or fire extinguishers, the counters were covered in thick built up grease. Refrigerator was dirty and couldn’t open properly as it hit the wall. The whole atmosphere seemed dirty. There was also no phone in the room. We didn’t stay.
Stayed 1 night in Mar 2021
Verified review

4/10 Poor

Stephon W.

Liked: Check-in
Disliked: Cleanliness

Disgusting and I should be compensated

Room smelled like crack cocaine had been smoked in there. The pullout mattress had dark stains on it. Hardly any channels on the tv. Couldn’t even watch NFL games. One lamp in master bedroom didn’t work... just awful. Very very disappointing. I’ve never ended up in ANYTHING LIKE THIS off Vrbo. I would NEVER stay there again. I probably need to check my clothes before taking them inside of my home 😤
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice, staff was nice and we enjoyed the stay
Stayed 1 night in Feb 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
The property was a disaster no hot water in the tub the hair dryer didnt work we couldnt adjust the heat we couldnt get the fire place on and they had no blankets. we cancelled the rest of the reservation and went to LaQuinta. The worse hotel we have ever stayed in and will never do it again. we called the front desk several times but all they could say was "we are sorry" lol what a sham!
Stayed 2 nights in Feb 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible overall. Didn’t get the room I paid for and desk clerk refused to switch because I paid online. Tub was dirty, tables were dusty and my wife was itching all night and broke out in hives. Horrible experience.
Stayed 1 night in Feb 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentines weekend gone bad 🙄

Photos are clearly very old ,hotel looks nothing like it does in the pictures . My room had severe damage to it . Tv in the living room was broken , holes in the walls and curtains was very dirty . Freezer was filled with ice . It was no silverware and the pans and pots were very rusted . I wouldn’t recommend anyone staying at this hotel .
Stayed 2 nights in Feb 2021