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Comfort Suites West Jacksonville

2.5 star property

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Photo gallery for Comfort Suites West Jacksonville

Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Outdoor pool
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7019 Commonwealth Ave, Jacksonville, FL, 32220
  • Place, Gateway Shopping Center
    ‪4 min drive‬
  • Place, Terrace Park
    ‪6 min drive‬
  • Place, Jacksonville-Baldwin Rail Trail
    ‪7 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 538 reviews
$151 nightly
The price is $171
Jun 19 - Jun 20
Total with taxes and fees
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About the neighborhood

Jacksonville

Located in Northwest, Comfort Suites West Jacksonville is within a few miles (5 km) of sights such as Jacksonville-Baldwin Rail Trail and Gateway Shopping Center. This 64-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Gateway Shopping Center - 4 min drive - 1.9 miles
  • Terrace Park - 6 min drive - 3.1 miles
  • Jacksonville-Baldwin Rail Trail - 7 min drive - 2.6 miles
  • Normandy Lane Plaza Shopping Center - 7 min drive - 5.0 miles
  • Normandy Mall Shopping Center - 7 min drive - 6.0 miles

Getting around

  • Jefferson Station - 13 min drive
  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪Circle K - ‬16 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Dunkin’ - ‬8 min walk
  • ‪Mr. Snappers Fish & Chicken - ‬4 min drive
  • ‪Top China - ‬5 min drive

About this property

Comfort Suites West Jacksonville

Guests staying at Comfort Suites West Jacksonville enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, a meeting room, and express check-out.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Sitting areas, microwaves, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

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Lobby
Sleep Inn & Suites Jacksonville West
Westside
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
7.6 out of 10, Good, 614 reviews
$98 nightly
The price is $111
Jun 8 - Jun 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM

Early check-in subject to availability

Early check-in fee: USD 30

Minimum check-in age: 20

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 30

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per night
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Commonwealth

Comfort Suites Commonwealth Hotel

Comfort Suites Commonwealth Hotel Jacksonville

Comfort Suites Commonwealth Jacksonville

Comfort Suites West Jacksonville Hotel

Hotel Comfort Suites West Jacksonville Jacksonville

Jacksonville Comfort Suites West Jacksonville Hotel

Hotel Comfort Suites West Jacksonville

Comfort Suites West Jacksonville Jacksonville

Comfort Suites Commonwealth

Comfort Suites Hotel

Comfort Suites

Comfort Suites West Jacksonville Hotel

Comfort Suites West Jacksonville Jacksonville

Comfort Suites West Jacksonville Hotel Jacksonville

Frequently asked questions

Is a free cancellation option available at Comfort Suites West Jacksonville?

Comfort Suites West Jacksonville offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites West Jacksonville?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Comfort Suites West Jacksonville on May 24, 2026 start from $138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Comfort Suites West Jacksonville?

This hotel is situated in Northwest, close to Cummer Museum of Art and Gardens, Times-Union Center for the Performing Arts, and Jacksonville-Baldwin Rail Trail. You'll also find Normandy Lane Plaza Shopping Center and Edgewood Park within a short drive.

Is there parking available at Comfort Suites West Jacksonville?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, free RV/bus/truck parking and wheelchair-accessible van parking are also available.

Does Comfort Suites West Jacksonville feature a casino on the premises?

No, Comfort Suites West Jacksonville doesn't have a casino.

Is there an indoor pool at Comfort Suites West Jacksonville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Comfort Suites West Jacksonville?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, premium bedding, and free wired internet.

Are there hot tubs at Comfort Suites West Jacksonville?

No, this hotel doesn't have a spa tub.

Does Comfort Suites West Jacksonville have a restaurant with a breakfast menu?

Comfort Suites West Jacksonville offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Suites West Jacksonville allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Comfort Suites West Jacksonville for a fee of USD 40 per pet, per night.

Are there connecting rooms at Comfort Suites West Jacksonville?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Comfort Suites West Jacksonville?

The closest major airport to Comfort Suites West Jacksonville is Jacksonville International Airport (JAX), which is 15.4 mi away (23 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 24.3 mi away (34-minute drive).

Are there rooms with balconies at Comfort Suites West Jacksonville?

No, there aren't any guestrooms at Comfort Suites West Jacksonville that offer a balcony.

Comfort Suites West Jacksonville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 220 out of 589 reviews
Rating 8 - Good. 154 out of 589 reviews
Rating 6 - Okay. 102 out of 589 reviews
Rating 4 - Poor. 64 out of 589 reviews
Rating 2 - Terrible. 49 out of 589 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service
Customers service was e excellent
Stayed 2 nights in Feb 2026

4/10 Poor

V

Traveled with family
Disliked: Amenities
Ive bee at hotels near the interstate before, but this hotel was noisy from the interstate traffic. When we arrived, we saw there was no parking available in the hotel parking lot and the garage was filled with furniture. I asked what floor renovations were taking place on and was told 4th floor and requested not to be placed on that floor. I awoke early to meet family members downstairs who were dropping off kids. Not only was furniture being brought up to 4th floor, but the only elevator was being used for that and I waited 6 minutes first for it to arrive, then for 1 man to unload furniture from it. On Sunday, while leaving to take a family member to the train station, we waited 4 minutes for the elevator, then had to wait for items to be unloaded onto the 2nd floor. We were only 10 minutes from the train station so we didnt leave early, but barely made the train.
Stayed 2 nights in Feb 2026

6/10 Okay

James

Liked: Cleanliness
Disliked: Property conditions & facilities
Even though it was just remodeled, it still looked worn. Ceiling tiles in the hallways were drop ceiling type and in bad shape. Also, a poor painting job in many places. Elevator was in very poor condition.
Stayed 1 night in Feb 2026

8/10 Good

Philip

Liked: Cleanliness
Reception was outstanding. Clean room, clean bathroom, spacious. My only complaint was the lack of soundproofing in the walls. My room was right next to the gym and had to use soft ear plugs to get a decent few hours of sleep.
Stayed 2 nights in Feb 2026

10/10 Excellent

Luigi

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Jan 2026

10/10 Excellent

Gloria

Stayed 1 night in Jan 2026

10/10 Excellent

Kerby

Stayed 1 night in Jan 2026

6/10 Okay

shawntell

The elevator is breaking ..
Stayed 1 night in Jan 2026

10/10 Excellent

Kaalin

Stayed 1 night in Dec 2025

10/10 Excellent

PHIYEN

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was good but poor location because of traffic on highways. We were given a different room.
Stayed 2 nights in Dec 2025

10/10 Excellent

bartlomiej

Stayed 5 nights in Nov 2025

10/10 Excellent

Aidan

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff was phenomenal. Great experience, would stay here again
Stayed 4 nights in Nov 2025

2/10 Terrible

Lewis

Traveled with family
Disliked: Cleanliness, staff & service, amenities
We had to check in early the next morning because we drove 14 hours from Texas to assist my son and his fiancée with some stuff. We get there and are in formed that they are having issues with the water heaters. We say ok we just need to sleep. We get to the room and it’s dirty, there was a roach crawling around. So we decided to leave and just loose 1 day of the hotel stay and go somewhere else. The front desk lady got everything settled and informed us we would have to get a refund from hotels.com. So when we got to the new hotel we did that and the lady lied and said the weren’t having any problems so hotels couldn’t refund any of my booking. The nice guy from hotels at least got me a $50 hotel bucks. So out of the $250 booking I got 50 back. I will never book this hotel again or do not recommend anyone stay here ever.
Stayed 2 nights in Nov 2025

10/10 Excellent

MALCOLM, Kissimmee

Business traveler
Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes!
Stayed 2 nights in Oct 2025

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
Very tired hotel. Cushion on couch in room ripped. Rusty light fixtures.elevator in poor shape. Just tired.
Stayed 1 night in Nov 2025

2/10 Terrible

Yvette

Stayed 2 nights in Sep 2025

10/10 Excellent

Ryland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay when I come to Jacksonville
Stayed 1 night in Sep 2025

2/10 Terrible

Beyonka

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in front desk staff had a bad attitude she really hate her job and it shows. Then I went to my room sheets was dirty sheets had make up on them and at the foot of bed look like someone dirty feet stains. I told a staff and she came in to change sheet with sheets and comforter with holes in them I mean big holes never again smh
Stayed 2 nights in Sep 2025

8/10 Good

Efrem

Traveled with partner
No dislikes everything was good
Stayed 4 nights in Sep 2025

8/10 Good

john

Stayed 3 nights in May 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady that's working tonight. She has a wonderful customer service
Stayed 1 night in Aug 2025

10/10 Excellent

Alfred, Boynton Beach

Stayed 1 night in Aug 2025

2/10 Terrible

Earl

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The first room I had mildew in the bathroom, all our towels were wet, the bed linens were wet, the counter, the desk were all wet. The vent in the bathroom came out of the ceiling and almost hit me in the head. The nightshift clerk was nice but the day shift clerk needs to be fired because we complained and she had a nasty attitude like she was spending money herself. Would not recommend at all
Stayed 2 nights in Aug 2025

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