Comfort Suites West Jacksonville

2.5 star property
Hotel in Jacksonville with free breakfast and a 24-hour health club

Choose dates to view prices

Photo gallery for Comfort Suites West Jacksonville

Exterior
Fitness facility
Lobby
Lobby
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
7019 Commonwealth Ave, Jacksonville, FL, 32220
  • Prime F. Osborn III Convention Center
    ‪11 min drive‬
  • VyStar Veterans Memorial Arena
    ‪14 min drive‬
  • EverBank Stadium
    ‪15 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪19 min drive‬

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Room options

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jacksonville

Located in Northwest, Comfort Suites West Jacksonville is within a few miles (5 km) of sights such as Jacksonville-Baldwin Rail Trail and Gateway Shopping Center. This 64-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Prime F. Osborn III Convention Center - 11 min drive - 7.2 miles
  • VyStar Veterans Memorial Arena - 14 min drive - 9.0 miles
  • EverBank Stadium - 15 min drive - 9.4 miles
  • Jacksonville Naval Air Station - 17 min drive - 12.9 miles
  • Jacksonville Zoo and Gardens - 19 min drive - 12.8 miles

Getting around

  • Jefferson Station - 12 min drive
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬9 min walk
  • ‪Hardee's - ‬5 min drive
  • ‪Bono's Pit Bar-B-Q - ‬4 min drive
  • ‪Applebee's Grill + Bar - ‬5 min drive
  • ‪Wendy's - ‬1 min walk

About this property

Comfort Suites West Jacksonville

Hotel in Jacksonville with free breakfast and a 24-hour health club
Guests staying at Comfort Suites West Jacksonville enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, a meeting room, and express check-out.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Sitting areas, microwaves, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per night
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Commonwealth
Comfort Suites Commonwealth Hotel
Comfort Suites Commonwealth Hotel Jacksonville
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Comfort Suites West Jacksonville Hotel
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Jacksonville Comfort Suites West Jacksonville Hotel
Hotel Comfort Suites West Jacksonville
Comfort Suites West Jacksonville Jacksonville
Comfort Suites Commonwealth
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Comfort Suites
Comfort Suites West Jacksonville Hotel
Comfort Suites West Jacksonville Jacksonville
Comfort Suites West Jacksonville Hotel Jacksonville

Frequently asked questions

Is a free cancellation option available at Comfort Suites West Jacksonville?

Comfort Suites West Jacksonville offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites West Jacksonville?

As of Jun 26, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites West Jacksonville on Jul 4, 2025 start from $111.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Comfort Suites West Jacksonville?

This hotel is situated in Northwest, close to Cummer Museum of Art and Gardens, Times-Union Center for the Performing Arts, and Jacksonville-Baldwin Rail Trail. You'll also find Normandy Lane Plaza Shopping Center and Normandy Mall Shopping Center within a short drive.

Is there parking available at Comfort Suites West Jacksonville?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking and free RV/bus/truck parking are also available.

Does Comfort Suites West Jacksonville feature a casino on the premises?

No, Comfort Suites West Jacksonville doesn't have a casino.

Is there an indoor pool at Comfort Suites West Jacksonville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Comfort Suites West Jacksonville?

Amenities that appeal to couples at this hotel include a soaking tub, premium bedding, and free Internet access.

Are there hot tubs at Comfort Suites West Jacksonville?

No, this hotel doesn't have a spa tub.

Does Comfort Suites West Jacksonville have a restaurant with a breakfast menu?

Comfort Suites West Jacksonville offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Suites West Jacksonville allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Comfort Suites West Jacksonville for a fee of USD 40 per pet, per night.

Are there connecting rooms at Comfort Suites West Jacksonville?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Comfort Suites West Jacksonville?

The closest major airport to Comfort Suites West Jacksonville is Jacksonville International Airport (JAX), which is 15.4 mi away (20 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 26.4 mi away (34-minute drive).

Are there rooms with balconies that I can book at Comfort Suites West Jacksonville?

No, there aren't any guestrooms with balconies at Comfort Suites West Jacksonville.

Comfort Suites West Jacksonville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 199 out of 540 reviews
Rating 8 - Good. 144 out of 540 reviews
Rating 6 - Okay. 95 out of 540 reviews
Rating 4 - Poor. 58 out of 540 reviews
Rating 2 - Terrible. 44 out of 540 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Jan 2025

10/10 Excellent

Tiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Elizabeth

Traveled with family
No creamer for coffee. Parents letting their kids run around breakfast unattended. Hard wood floors in room so the beds slide and sqeak anytime you move
Stayed 1 night in Feb 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Elkanan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Osmani

Stayed 1 night in Feb 2025

6/10 Okay

Donna

Company used hotel

We used this hotel because it is close to a home we're renovating. Close to restaurants, gas stations and freeways. The hotel is old and is showing signs of that. Check in was someone finally coming from the back to check me in. My stay was paid for yet they still put 134.00 hold on my card for ones night stay along with a 75.00 regular hold which I have never heard of. The couch has no back pillows so very hard to sit on without using pillows as backs from the bed. The seat cushions have seen better days and are flat like you're sitting on the floor. The microwave does work and the fridge is on frigid and froze everything we bought. The bed had a hole where my bottom laid and was very hard they need to replace it. We did not do breakfast because there were too many people there. This hotel seems to be a place companies use to put their employees while they work and they just took over the hotel and parking. These employees were very loud coming in and out of each others rooms and playing music loud and smoking in the hallways.
Stayed 3 nights in Feb 2025

6/10 Okay

Darlene

Could use some updating. It’s a bit run down
Stayed 1 night in Jan 2025

8/10 Good

Barbara

Traveled with group
Liked: Property conditions & facilities
I had a good experience staying at La Quinta. I would stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Erica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

James

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Just ok

Stayed 10 days with family. The paint and floors were updated but the furniture was old and filthy. The sofa bed was unusable, (lumpy, dirty/stained, and would not straighten out). The beds are not comfortable; I could feel the springs. And the cleaners used smelled like smoke. But the hotel was quiet. I appreciated the free continental breakfast. I was able to get the supplies I needed and the location is close to the interstate. The price is decent but I wish I would have paid a bit more for the comfort I expected.
Stayed 5 nights in Dec 2024

4/10 Poor

James

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Stayed 2 nights in Oct 2024

4/10 Poor

Robin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs improvement.

I recently stayed at the Comfort Suites West in Jacksonville, FL, and unfortunately, my experience fell short of expectations. While the room was semi-clean, the furniture was badly stained, which gave an overall unkempt appearance. Additionally, the air in the room was thick and had a stale, smoky smell, which made it uncomfortable to relax. I hope management takes steps to improve the cleanliness and air quality in their rooms, as these issues significantly detract from the guest experience. On the positive side, the staff was courteous, but the room conditions need serious attention.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bassem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly from GM Sunny to Check in at the desk. Rooms are renovated and very comfortable and clean. Had a great stay thank you to all the staff at this property
Stayed 1 night in Dec 2024

6/10 Okay

Michelle

Stayed 1 night in Dec 2024

6/10 Okay

Frank

Stayed 1 night in Dec 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Alvenia

Stayed 4 nights in Nov 2024

8/10 Good

Donna

Business traveler
Liked: Cleanliness, staff & service, room comfort

Business trip

Very clean for an older hotel. There is a lot of traffic in this area and plenty of places to get food. Refrigerator and microwave in the room.
Stayed 1 night in Nov 2024

2/10 Terrible

Thao

Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Stayed 3 nights in Nov 2024

6/10 Okay

James

Liked: Cleanliness, staff & service

Exactly what I expected

It was a typical hotel room. Dated but clean. Quiet. Beds where uncomfortable but clean. I appreciated the room darkening shades. Nothing to be impressed about but worth the money if you just want a place to stay for a nite.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeri

Stayed 1 night in Nov 2024