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Best Western Jacksonville Inn

2.5 star property
Hotel in Jacksonville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Jacksonville Inn

Egyptian cotton sheets, premium bedding, in-room safe, desk
Free buffet breakfast
Exterior
Indoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
1659 S Jackson Street, Jacksonville, TX, 75766
  • Place, Lake Jacksonville
    ‪2 min walk‬
  • Place, UT Health Jacksonville
    ‪2 min drive‬
  • Place, Nichols Green Park
    ‪2 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

King Room with Sofa Bed - Mobility Accessible/Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, High Speed Internet Access, Sofabed, Microwave And Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, High Speed Internet Access, Whirlpool, Microwave And Refrigerator

  • Sleeps 2

King Room with Walk-in Shower - Mobility Accessible/Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Comast, Bathtub, Micrfg, Non Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Coffee Maker

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 4

Standard King Room With Jetted Tub Non-Smoking

  • Sleeps 2

About the neighborhood

Jacksonville

Best Western Jacksonville Inn places you next to Lake Jacksonville and within a mile (2 km) of Nichols Green Park. This 53-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Lake Jacksonville - 2 min walk - 0.1 miles
  • Bolton Park - 1 min drive - 1.2 miles
  • UT Health Jacksonville - 2 min drive - 1.4 miles
  • Tomato Bowl Stadium - 2 min drive - 1.7 miles
  • Nichols Green Park - 2 min drive - 1.2 miles

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Beverly's Country Cafe - ‬3 min walk
  • ‪Panda Express - ‬2 min drive

About this property

Best Western Jacksonville Inn

Hotel in Jacksonville with free breakfast and a fitness center
Guests staying at Best Western Jacksonville Inn enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a hot tub, a business center, and a meeting room.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets. Refrigerators, microwaves, and coffee makers are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • 4G LTE smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Smartphone
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per day, plus a deposit of USD 100.00 per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Best Western Executive Inn Jacksonville
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Frequently asked questions

What can I see around Best Western Jacksonville Inn?

This hotel is located in Jacksonville, just steps from Lake Jacksonville. You'll also find Nichols Green Park and Bolton Park within a short drive.

How much does it cost to stay at Best Western Jacksonville Inn?

As of Dec 23, 2025, prices found for a 1-night stay for 2 adults at Best Western Jacksonville Inn on Jan 2, 2026 start from $94.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Jacksonville Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Jacksonville Inn have a casino?

No, Best Western Jacksonville Inn doesn't have a casino.

Is there an indoor pool at Best Western Jacksonville Inn?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 10:00 AM and 10:00 PM.

Is Best Western Jacksonville Inn good for couples?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets and free Internet access as well as an indoor pool.

Does Best Western Jacksonville Inn have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Jacksonville Inn have a restaurant with a breakfast menu?

Best Western Jacksonville Inn offers free buffet breakfast though there is no restaurant.

Does Best Western Jacksonville Inn allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Jacksonville Inn for a fee of USD 20 per pet, per day. A deposit of USD 100.00 per stay is collected.

Does Best Western Jacksonville Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western Jacksonville Inn?

The closest major airport to Best Western Jacksonville Inn is Tyler, TX (TYR-Pounds Regional), which is about 29.3 mi away.

Are there rooms with balconies that I can book at Best Western Jacksonville Inn?

No, you won't find guestrooms with balconies at Best Western Jacksonville Inn.

Best Western Jacksonville Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 238 out of 483 reviews
Rating 8 - Good. 140 out of 483 reviews
Rating 6 - Okay. 56 out of 483 reviews
Rating 4 - Poor. 23 out of 483 reviews
Rating 2 - Terrible. 26 out of 483 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Serenity Rachel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice soft bed. Fluffy pillows. The staff was amazing!!
Stayed 1 night in Jul 2025

10/10 Excellent

Jacobi

Liked: Cleanliness, property conditions & facilities
Fantastic!!
Stayed 1 night in Jul 2025

8/10 Good

Scalandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ami

Stayed 1 night in May 2025

8/10 Good

Kathey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great bed was comfortable but those little pillows were no my type. Everyone was complaining about them during breakfast. Not just me. Everyone from other rooms were complaining. One man called his wife who was driving in and told her to bring their pillows.
Stayed 1 night in Jun 2025

10/10 Excellent

Bernardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Stayed 1 night in Jun 2025

10/10 Excellent

Harold

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Jun 2025

6/10 Okay

James

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I didn't like how the room smelled. It has a very bad smell in the room. I didn't ask for a refund or a different room because the lady at the front desk seemed preoccupied when I arrived and took her almost 10 minutes to help me because she was on the phone with another person. I won't be using this establishment again.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Stayed 2 nights in May 2025

8/10 Good

kyle

Liked: Staff & service
The rooms are aged as expected so it's not bad but not great at all. The staff though were super friendly and made it a pleasant stay.
Stayed 1 night in May 2025

10/10 Excellent

Alan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff friendly, and did a great job.
Stayed 1 night in May 2025

4/10 Poor

Jd

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms smelled moldy. Front desk woman at night was kind of rude. There were people out in parking lot who were. Or staying there drinking beer and hanging out in parking lot. Breakfast bar sucked
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Lynn

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
We had white socks on our feet walking around in the room. We noticed they were turning black on the bottom. I took a white towel and rubbed the carpet and it showed black on the towel right away. We had a non-smoking room, but could smell tint of smoke when we walked in. Cigarette burn on the carpet, and cigarette burn make on vanity.
Stayed 2 nights in Apr 2025

10/10 Excellent

alma

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great I would recommend and I would stay there again
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Clean!
Stayed 1 night in Apr 2025

6/10 Okay

Greg

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stay was overall good. The breakfast however was terrible. No coffee, 2 biscuits and a little bit of gravy was basically all that was available at 7:30am. Trash was overflowing in the dining area as well. Not sure if they were short staffed or what. Definitely hurt my rating of this property.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Our experience was great from check in to check out. Customer service was great! Very clean rooms and bathroom. Breakfast was a 10/10. We will definitely book at this hotel again
Stayed 1 night in Apr 2025

2/10 Terrible

Silvina

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We were checked in and the bathroom shower smelled really bad after we showered . There was a roach on the ceiling and it was 10:30 a.m. and the cleaning service didn’t knock our door and was trying to get in even though check out was 11:00 a.m.
Stayed 1 night in Apr 2025

8/10 Good

Ladetra

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff good breakfast. Only thing waa kids running in the halls all night and early morning
Stayed 1 night in Apr 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jacksonville hotel

Was clean and serviceable, staff is really nice. But is a very basic hotel and not worth the price I paid for it. Could have stayed at nicer hotel for same money.
Stayed 2 nights in Mar 2025

6/10 Okay

Jamie

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 9 nights in Mar 2025

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