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The Galata Hotel Istanbul - MGallery Collection

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Photo gallery for The Galata Hotel Istanbul - MGallery Collection

Lunch and dinner served, international cuisine
Property video
Exterior
Exterior
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Arap Cami Mahallesi Bankalar Caddesi, No:21, Beyoglu, Istanbul, Istanbul, 34421
  • Place, Galata Tower
    ‪5 min walk‬
  • Place, Istiklal Avenue
    ‪7 min walk‬
  • Place, Galataport
    ‪13 min walk‬
  • Airport, Istanbul (IST)
    ‪40 min drive‬
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Room options

View all photos for Classic Room (Kingsize)

Classic Room (Kingsize) | Premium bedding, in-room safe, individually decorated, desk

Classic Room (Kingsize)

9.6 out of 10
Exceptional
(4 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Kingsize)

Premium bedding, in-room safe, individually decorated, desk

Superior Room (Kingsize)

8.0 out of 10
Very good
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Galata Suite Room, Kingsize

Executive Galata Suite Room, Kingsize | Premium bedding, in-room safe, individually decorated, desk

Executive Galata Suite Room, Kingsize

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with view Room, Kingsize

Junior Suite with view Room, Kingsize | Premium bedding, in-room safe, individually decorated, desk

Junior Suite with view Room, Kingsize

  • Sea view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Kingsize)

Deluxe Room (Kingsize) | Premium bedding, in-room safe, individually decorated, desk

Deluxe Room (Kingsize)

7.8 out of 10
Good
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Galata View Room, Kingsize

View from room

Deluxe Galata View Room, Kingsize

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Twinbed)

Superior Room (Twinbed) | Premium bedding, in-room safe, individually decorated, desk

Superior Room (Twinbed)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Galata View Room, Kingsize

View from room

Superior Galata View Room, Kingsize

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Golden Horn View Room, Kingsize

Superior Golden Horn View Room, Kingsize | Premium bedding, in-room safe, individually decorated, desk

Superior Golden Horn View Room, Kingsize

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Duplex)

Executive Suite, 1 King Bed (Duplex) | Premium bedding, in-room safe, individually decorated, desk

Executive Suite, 1 King Bed (Duplex)

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated, desk

Junior Suite, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Istanbul

Located in Istanbul City Center, The Galata Hotel Istanbul - MGallery Collection is within a 5-minute walk of Galata Tower and within 15 minutes of other popular attractions like Egyptian Bazaar. This 83-room, 5-star hotel has conveniences like a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Golden Horn - 3 min walk - 0.2 miles
  • Galata Tower - 5 min walk - 0.3 miles
  • Bosphorus - 5 min walk - 0.3 miles
  • Istiklal Avenue - 7 min walk - 0.4 miles
  • Galataport - 13 min walk - 0.7 miles

Getting around

  • Karakoy Tünel Station - 3 min walk
  • Beyoglu Station - 6 min walk
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 67 min drive

Restaurants

  • ‪Neolokal - ‬2 min walk
  • ‪Tiryaki Döner - ‬2 min walk
  • ‪Mahkeme Lokantası - ‬1 min walk
  • ‪Tarihi Bankalar Lokantası - ‬1 min walk
  • ‪Il Cortile Ristorante - ‬2 min walk

About this property

The Galata Hotel Istanbul - MGallery Collection

Guests staying at The Galata Hotel Istanbul - MGallery Collection enjoy access to a full-service spa, a gym, and free WiFi in public areas. Valet parking is EUR 12 per day if you plan to drive, or hop aboard the shuttle from the airport to the hotel (available 24 hours) for EUR 115 per vehicle. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a conference center, a business center, and a terrace.
Guests can expect to find free WiFi and LED TVs. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Sofa beds, coffee makers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Valet parking on site (EUR 12 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobi Bar
  • Mesai Restoran

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • In a provincial park
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Elevator
  • Hardwood flooring in room
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 45.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Airport shuttle fee: EUR 115 per vehicle (maximum occupancy 5)
  • Valet parking fee: EUR 12 per day (in/out privileges)
  • Rollaway bed fee: EUR 45.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers valet parking (fees apply).
Property Registration Number 16395

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Galata Hotel Istanbul Mgallery By Sofitel (opening July 2017)
Galata Istanbul Hotel Mgallery Sofitel
Galata Istanbul Mgallery Sofitel
Hotel The Galata Istanbul Hotel Mgallery by Sofitel Istanbul
Istanbul The Galata Istanbul Hotel Mgallery by Sofitel Hotel
Hotel The Galata Istanbul Hotel Mgallery by Sofitel
The Galata Istanbul Hotel Mgallery by Sofitel Istanbul
Hotel Mgallery Sofitel
Mgallery Sofitel
The Galata Istanbul Mgallery,
The Galata Istanbul Hotel MGallery
The Galata Istanbul Hotel MGallery Special Class
The Galata Istanbul Hotel - MGallery, Special Class Hotel
The Galata Istanbul Hotel - MGallery, Special Class Istanbul

Frequently asked questions

Is free cancellation available at The Galata Hotel Istanbul - MGallery Collection?

The Galata Hotel Istanbul - MGallery Collection offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Galata Hotel Istanbul - MGallery Collection?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at The Galata Hotel Istanbul - MGallery Collection on Apr 21, 2026 start from $178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Galata Hotel Istanbul - MGallery Collection?

This hotel is situated in Istanbul City Center, just steps from Galata Tower, and within a 10-minute walk of Bosphorus and Istiklal Avenue. You'll also find Galataport and Eminönü Square less than a mile away.

Will I be able to park at The Galata Hotel Istanbul - MGallery Collection?

Yes, valet parking is offered for EUR 12 per day with in/out privileges.

Is there a spa at The Galata Hotel Istanbul - MGallery Collection?

There is a full-service spa available for guests to enjoy and services include Swedish massages, Thai massages, detox wraps, and aromatherapy.

Are there luxury amenities available at The Galata Hotel Istanbul - MGallery Collection?

Yes, guests can indulge in luxuries such as a hot tub, a restaurant, and champagne service at this hotel.

Does The Galata Hotel Istanbul - MGallery Collection feature a casino?

No, The Galata Hotel Istanbul - MGallery Collection doesn't have a casino.

Will I find an indoor pool at The Galata Hotel Istanbul - MGallery Collection?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Galata Hotel Istanbul - MGallery Collection?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and a bar/lounge.

Does The Galata Hotel Istanbul - MGallery Collection have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does The Galata Hotel Istanbul - MGallery Collection have a restaurant that serves breakfast?

Yes, The Galata Hotel Istanbul - MGallery Collection serves buffet breakfast for a surcharge each morning at Mesai Restoran.

Will The Galata Hotel Istanbul - MGallery Collection allow pets to stay for free?

No, pets aren't allowed at The Galata Hotel Istanbul - MGallery Collection though service animals are welcome.

Does The Galata Hotel Istanbul - MGallery Collection have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Galata Hotel Istanbul - MGallery Collection?

The closest major airport to The Galata Hotel Istanbul - MGallery Collection is Istanbul Sabiha Gokcen Intl. Airport (SAW), which is 28.6 mi away (67 minutes by car). Another top airport is Istanbul Airport (IST), which is located 25.3 mi away (43-minute drive).

Can I book a room with a balcony at The Galata Hotel Istanbul - MGallery Collection?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea and city views.

Does The Galata Hotel Istanbul - MGallery Collection have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at The Galata Hotel Istanbul - MGallery Collection.

The Galata Hotel Istanbul - MGallery Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 199 out of 303 reviews
Rating 8 - Good. 59 out of 303 reviews
Rating 6 - Okay. 29 out of 303 reviews
Rating 4 - Poor. 9 out of 303 reviews
Rating 2 - Terrible. 7 out of 303 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

JOOHEU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so unique and special boutique hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Murat

Otel gercekten guzel temız ve tarıh kokuyordu otel oersonelı cok anlayıslı ve guleryuzluydu tek proplem valenın ısrarla ucretı pesın takep etmesınden baska bır olumsuzluk yasamadık
Stayed 1 night in Dec 2025

6/10 Okay

Rita

Disliked: Amenities
My stay at this hotel was unfortunately a bit underwhelming. A few basics were missing right from the start: no notebook or pen in the room, and not even a proper chair to sit on. There was also no room for it, tbh. The cleaning staff would leave the windows open all day so when we got to the room in the evening, there was a strong BBQ/smokey smell coming in, which wasn’t very pleasant. Housekeeping was inconsistent: the tea was only replenished once, there were no face towels, and I ended up with two shampoos but no body wash. Small details, but they add up. Noise was also an issue. I was woken up by people moving chairs at 1 AM and again at 3 AM, which made it hard to get a good night’s sleep. Room was located under the breakfast room and despite me bringing this to the attention of the guest reception, nothing was done. Lastly, despite booking through Expedia, I didn’t seem to receive any of the usual perks that come with it. Overall, not a terrible stay, but definitely not what I expect when staying at a 5*.
Stayed 7 nights in Nov 2025

10/10 Excellent

Vanja Eleonora

Liked: Cleanliness, staff & service, amenities
Everything very good!! The staff very friendly, in special Ilker and Ulas
Stayed 5 nights in Oct 2025

10/10 Excellent

Norman, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were polite and nice. Excellent location. Breakfast was ok, not a huge selection. We only chose this hotel as it had a spa which we couldn't use as it was fully booked on the day we had free, so highly recommend you book way in advance your 30 min allowance to use the facilities.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anita

Stayed 7 nights in Oct 2025

10/10 Excellent

Jonas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfortable room
Stayed 1 night in Oct 2025

8/10 Good

Kira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this hotel, and there are definitely things I like about it. The location is great, the staff are kind and helpful, and overall it’s a comfortable place to stay. We booked a Superior Golden Horn View Room because one of the photos showed a corner panoramic view of the Golden Horn. However, when we arrived, I realized the view from our room was not what I expected. The staff explained that a different photo actually shows this room, and the one I was hoping for was a Junior Suite—but there was no way for me to know that from the listing. I was willing to pay extra to move to the Junior Suite, but unfortunately it wasn’t available. The hotel apologized and offered us a different room, which we accepted, though I was still a little disappointed. It’s now been a month since my stay, and I see that the same misleading photo is still shown under the wrong room category. Just a note for travelers: if you are booking the Superior Golden Horn View Room, be aware that photo #9 does not represent this room.
Stayed 3 nights in Aug 2025

6/10 Okay

Stephanie

Stayed 8 nights in Sep 2025

6/10 Okay

Stephanie

Traveled with group
Liked: Amenities, property conditions & facilities
Mediocre stay. Some bright sides, some downsides. Some staff was kind, others were rude. Overall I was not impressed and wouldn’t stay again. I didn’t feel comfortable in the majority of my stay to be quite honest.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Yousuf

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is quite nice. However, the area around it seems abandoned. The building right in front of the hotel seems like a ghost town. When I arrived at the hotel, I did not receive any welcoming gifts or showcases of how to get around the city. I had to ask for all this. My friend who was staying in Istanbul at the same time at his hotel received thousands of gifts and treats every time he entered the lobby. They also gave him a free IST card to get around the city. They walked him around the area to help understand how the city works. His hotel was 4 stars and this one is 5 and didn't do bare minimum except charge 6 dollars for a box of gum. I wouldn’t recommend staying here after hearing all the other great hotels out there. My friend stayed at the Golden Horn Bosporus hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gopinath

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Salima

Liked: Staff & service, property conditions & facilities
Great staff, location & dining options. The Golden Horn bridge
Stayed 1 night in Jul 2025

4/10 Poor

Cindy

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Hannah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and roof top

Lovely rooms, nice modern bathrooms. Lovely roof top and breakfast area. Friendly and welcoming staff who helped us with reservations and directions and taxis. Easy to tram or walk everywhere. Rooms weee Spacious and has hanging space and usb plugs. All toiletries were so nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s in a convenient location it’s a spotlessly clean hotel. The room size was great we were in room 1507 and the view was fantastic one of the best I have ever seen
Stayed 7 nights in Jun 2025

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived until the time we checked-out, we were treated like royalty. I say that literally. The staff were amazing. If I had to list the names of those that went above and beyond, I would simply write "All". We stayed for 9 days 8 nights. The room was spotless and perfect. Everything we needed was there. (On my wife's birthday, the third day of the trip, we came back to our room and an amazing, and delicious, chocolate cake with Happy Birthday written on it with plates and a whole spread, was left in the room. I never told them it was her birthday) The view from our room plus the view from the restaurant were stunning. An amazing lounge area for drinks in the lobby. Location could not have been better. We walked everywhere. Galata Tower is a brief, steep walk from the front doors as well as the Galata Bridge If you are still scrolling through hotels and are reading this review, I urge you to book your stay here. You will be extremely satisfied. We will definitely be staying at this hotel again and again. 5 Stars+ Thank you.
Stayed 8 nights in Apr 2025

10/10 Excellent

Ramesan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Suzannah, Edinburgh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, lovely terrace behind bar. Great service!
Stayed 3 nights in Apr 2025

10/10 Excellent

Eleanor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful and the room was lovely.
Stayed 6 nights in Mar 2025

6/10 Okay

Emma

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel is very average, not 5 star, nothing special. Service needs to improve, no one to help with getting bags down stairs at departure. Very limited choice of food, nowhere to get a lighter meal. Nice views from bar and good location but not worth the 5 star prices
Stayed 2 nights in Feb 2025

2/10 Terrible

Sally

Liked: Cleanliness
Disliked: Staff & service, room comfort

Really disappointed

Really disappointed. We arrived at night to be shown to our room, we only released in the morning it had no outside windows!! So was dark and had no air. Imagine putting guests that are staying for 3 nights in a room like that. I was really excited about the stay, was really disappointed. Front desk staff were cold, it wasn’t a nice atmosphere. I expected more from this brand.
Stayed 3 nights in Feb 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Room. Exactly as pictured. Great place to rest and start your day exploring the city.
Stayed 3 nights in Nov 2024

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