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Hôtel Relais d'Issenheim

3.0 star property
Hotel in Issenheim with free parking

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Photo gallery for Hôtel Relais d'Issenheim

Exterior
Exterior
Shower, towels
Desk, iron/ironing board, free WiFi
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Breakfast available
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

Map
9 Route De Rouffach, Issenheim, Haut-Rhin, 68500
  • Domaines Schlumberger
    ‪7 min drive‬
  • Parc du Petit Prince
    ‪8 min drive‬
  • Alscace Ecomuseum
    ‪8 min drive‬
  • Mulhouse (MLH-EuroAirport)
    ‪35 min drive‬

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Room options

View all photos for Comfort Double Room

Comfort Double Room | Desk, iron/ironing board, free WiFi

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room (Cosy)

Quadruple Room (Cosy) | Desk, iron/ironing board, free WiFi

Quadruple Room (Cosy)

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room | Desk, iron/ironing board, free WiFi

Comfort Triple Room

  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Issenheim

Located within a leisurely stroll of Ballons des Vosges Nature Park, Hôtel Relais d'Issenheim is within a few miles (5 km) of Dominicains de Haute-Alsace Cultural Meeting Centre. This 25-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.

What's nearby

  • Domaines Schlumberger - 7 min drive - 3.0 miles
  • Parc du Petit Prince - 8 min drive - 5.7 miles
  • Alscace Ecomuseum - 8 min drive - 6.1 miles
  • National Automobile Museum - 17 min drive - 14.7 miles
  • Grand Ballon - 32 min drive - 20.0 miles

Getting around

  • Raedersheim Station - 5 min drive
  • Mulhouse (MLH-EuroAirport) - 30 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Isola Bella - ‬4 min drive
  • ‪Rock and Roll Bar - ‬1 min walk
  • ‪Il Veneziano - ‬5 min drive
  • ‪Sür Und Siess - ‬4 min drive

About this property

Hôtel Relais d'Issenheim

Hotel in Issenheim with free parking
Guests of Hôtel Relais d'Issenheim enjoy free WiFi in public areas, meeting rooms, and a terrace. If you drive, take advantage of free parking. Front-desk staff can help with concierge services, and provide local restaurant recommendations.
Guests can enjoy free WiFi and flat-screen TVs. Coffee makers and desks are other standard amenities. Private bathrooms are not ensuite.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German

Similar properties

Front of property

Les Loges de l'Ecomusée D'Alsace

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.6 out of 10, Excellent, 150 reviews
Les Loges de l'Ecomusée D'Alsace

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11 for adults and EUR 5.50 for children

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bathroom

  • Detached private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 4:00 PM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Access code, front desk (limited hours), private entrance

Pets

  • This property welcomes pets for EUR 8 per accommodation, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 5.5 for children
  • Pet fee: EUR 8 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HOTEL DEMI LUNE
HOTEL LA DEMI LUNE
HOTEL LA DEMI LUNE Issenheim
LA DEMI LUNE Issenheim
Hôtel Restaurant Demi Lune Issenheim
Hôtel Restaurant Demi Lune
Restaurant Demi Lune Issenheim
HOTEL A LA DEMI LUNE
Hôtel Relais d'Issenheim Hotel
Hôtel Restaurant A La Demi Lune
Hôtel Relais d'Issenheim Issenheim
Hôtel Relais d'Issenheim Hotel Issenheim

Frequently asked questions

Is free cancellation available at Hôtel Relais d'Issenheim?

Hôtel Relais d'Issenheim provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What can I see around Hôtel Relais d'Issenheim?

This hotel is located in Issenheim within a short 13-minute walk of Ballons des Vosges Nature Park. You'll also find Domaines Schlumberger and Dominicains de Haute-Alsace Cultural Meeting Centre within a short drive.

Is there parking available at Hôtel Relais d'Issenheim?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hôtel Relais d'Issenheim include a casino on the premises?

No, Hôtel Relais d'Issenheim doesn't have a casino.

Will I find an indoor pool at Hôtel Relais d'Issenheim?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hôtel Relais d'Issenheim?

Amenities at this hotel that appeal to couples include concierge services and a terrace.

Are there hot tubs at Hôtel Relais d'Issenheim?

No, there isn't a spa tub at this hotel.

Does Hôtel Relais d'Issenheim have a restaurant that serves breakfast?

Hôtel Relais d'Issenheim offers buffet breakfast on weekday mornings for a surcharge though there is no restaurant.

Will Hôtel Relais d'Issenheim allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hôtel Relais d'Issenheim for a fee of EUR 8 per accommodation, per night.

Are there connecting rooms at Hôtel Relais d'Issenheim?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hôtel Relais d'Issenheim?

The closest major airport to Hôtel Relais d'Issenheim is Mulhouse (MLH-EuroAirport), which is 28.9 mi away (30 minutes by car). Another top airport is EuroAirport Airport (BSL), which is located 29.7 mi away (32-minute drive).

Are there rooms with balconies at Hôtel Relais d'Issenheim?

No, at Hôtel Relais d'Issenheim, there aren't any guestrooms that list a balcony.

Hôtel Relais d'Issenheim Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 37 reviews
Rating 8 - Good. 19 out of 37 reviews
Rating 6 - Okay. 6 out of 37 reviews
Rating 4 - Poor. 4 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

food ok, beds hard, quited area, no internet

The service personel are friendly and even though they do not speak english and just a little german we managed. The rooms where fine but the bed was hard with a dip in it. The hotel promises WIFI and even though the signal was there it did not work at all. There is not much activities around but there looked like it had a playground walking distance from the hotel. The food in the evening we had (not much as we hadn't reserved anything) was good.

8/10 Good

We travel with our pup, K town

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice

We like it and we could have our little pup.

8/10 Good

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Cécile

Stayed 4 nights in Oct 2019

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable

Très pratique pour récupérer les clés et le code quelque soit l'heure. Accueil agréable, petit déjeuner copieux.
Stayed 1 night in Sep 2019

4/10 Poor

Fabienne

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Tres discret les hôtelier!!

Nous n'avons vu personne de l'établissement durant notre séjour certe très court: un numero de tel portable sur la porte d'entrée qu'il faut appeler 3 fois pour que ça décroche...et encore parce que j'ai aussi envoyé un message pour dire qui j'étais..on nous a donné le code par tel pour ouvrir et pris notre clé au tableau... Si on voulait un petit dej, il fallait les prévenir par SMS...et le lendemain matin au moment du départ, toujours personne à l'accueil...bref Hotel fantôme!
Stayed 1 night in Aug 2019

6/10 Okay

Quan Duc

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Annie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2019

4/10 Poor

Armand

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Séjour

Nous sommes venus dans cet hôtel par ce que le rapport qualité prix semblait être bon. En effet l’hôtel affiche trois étoiles (ministère du tourisme) En réalité il n est est rien Bonne note à notre arrivée l’accueil est très sympathique Notre nuire commence par la vision d’une chambre vétuste mais bon passe encore. Nous prenons notre douche il faut 5 minutes à l’eau pour passer de froide à tiède ... et, en guise de gel pour le corps : savon liquide pour les mains oui oui oui oui oui oui : pour ceux qui n’on jamais essayé ça démange après la douche !! Dans la chambre il y a un réfrigérateur ... les hôteliers n ont pas pris la peine de le brancher ! Arrive le lit ... inconfortable au possible à la fois mou (=vieux) et très dur. Notre venu (je le précise) était un jour de canicule la chambre est très mal isolée thermiquement et avons eu un petit ventilateur : aussi bruyant qu une machine à laver pour une efficacité proche du zéro À 4:00 du matin après deux pénibles heures de sommeil je me suis resigner à aller dormir dans ma voiture Je donne 1* à l’hôtel et 3* à la plage arrière de mon auto PS : les étoiles du ministère du tourisme date de 2012 et sont desservies pour 5 ans (donc jusqu a 2017...)... cf la pancarte de l’hôtel ... sont elles toujours d’actualité ? J’en doute sincèrement ! Pour ces prestations une sensible baisse du prix est à prévoir.
Stayed 1 night in Jun 2019

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

8/10 Good

erich

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Preis Leistungsverhältnis

Gutes Hotel mit gutem Preis Leistungs Verhältnis.
Stayed 1 night in May 2019

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Stayed 2 nights in May 2019

8/10 Good

jacques, strasbourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bel hôtel, avec un resto que je n'ai pas testé

bel accueil, chambre assez grande, petite fenêtre, donnant à l'arrière, donc bien calme
Stayed 1 night in Sep 2018

8/10 Good

PETAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Mauvaises surprises

Contrairement au critère de recherche sur le site Expedia, la chambre n’était pas climatisée et la température y dépassait les 35°C. De plus, le restaurant était fermé pour congés annuels sans que cela ne soit annoncé.
Stayed 1 night in Aug 2018

10/10 Excellent

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil et bonne ambiance familiale / l'hôtel est sympa avec sa salle de restaurant et son bar. A refaire une prochaine fois. On y mange bien.
Stayed 1 night in Jul 2018

4/10 Poor

Audrey

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2018

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Großzügiges Zimmer zu angemessenem Preis

Im Hotelrestaurant sehr gut gegessen und im modernen, sauberen und geräumigen Zimmer gut geschlafen. Gerne wieder!

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sauna Jacuzzi pour une grande détente

Sauna Jacuzzi pour une grande détente