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Ser Casasandra Boutique Hotel

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Photo gallery for Ser Casasandra Boutique Hotel

Outdoor pool, open 9 AM to 6 PM, pool umbrellas, sun loungers
Front of property
Outdoor banquet area
Outdoor wedding area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Calle Igualdad s/n Playa Norte, Isla Holbox, QROO, 77310
  • Place, Holbox Beach
    ‪1 min walk‬
  • Place, Holbox Letters
    ‪6 min walk‬
  • Place, Main Square
    ‪6 min walk‬

Room options

View all photos for Superior Room, 1 King Bed, Beachfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Luxury Suite

Master Luxury Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Master Luxury Suite

  • Garden view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room (Superior)

Standard Double Room (Superior) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Double Room (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite (Garden)

Suite (Garden) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Garden)

  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Master)

  • Partial ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ocean)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Ocean)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Isla Holbox

Ser Casasandra Boutique Hotel places you next to Holbox Beach and within a 10-minute stroll of other popular attractions like Holbox Letters. This 5-star hotel has 18 rooms and welcomes guests with a restaurant, a private beach, and an outdoor pool.

What's nearby

  • Holbox Beach - 1 min walk - 0.1 miles
  • Holbox Letters - 6 min walk - 0.4 miles
  • Main Square - 6 min walk - 0.4 miles
  • Holbox Church - 6 min walk - 0.4 miles
  • Holbox Baseball Park - 13 min walk - 0.7 miles

Restaurants

  • ‪Mandarina - ‬5 min walk
  • ‪capitancapitan - ‬6 min walk
  • ‪Piedra Santa - ‬4 min walk
  • ‪Barba Negra - ‬4 min walk
  • ‪LUUMA - ‬4 min walk

About this property

Ser Casasandra Boutique Hotel

Guests staying at Ser Casasandra Boutique Hotel enjoy access to a private beach, an outdoor pool, and free WiFi in public areas. For transportation, you can make use of an airport shuttle for a fee (available on request), as well as an area shuttle. The front desk has multilingual staff that can help with securing valuables and concierge services. Other amenities at this beach hotel include a library, express check-in, and a terrace.
Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Balconies, ceiling fans, and safes are other standard amenities.
Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services, featuring outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge) up to 200 km

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 370 for adults and MXN 370 for children
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Esencia

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • No elevator

More

  • 2 floors
  • 6 buildings
  • Beaux Arts architecture
  • Built in 2003
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for MXN 1400.0 per day
  • Cribs/infant beds are available for MXN 600.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night
  • Resort fee: MXN 375 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 370 for adults and MXN 370 for children
  • Crib (infant bed) fee: MXN 600.0 per day
  • Rollaway bed fee: MXN 1400.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 6 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Boutique Hotel CasaSandra
CasaSandra
CasaSandra Boutique
CasaSandra Boutique Hotel
CasaSandra Boutique Hotel Isla Holbox
CasaSandra Boutique Isla Holbox
CasaSandra Hotel
CasaSandra Hotel Boutique
Hotel CasaSandra
Ser Casasandra Boutique
CasaSandra Boutique Hotel
Ser Casasandra Boutique Hotel Hotel
Ser Casasandra Boutique Hotel Isla Holbox
Ser Casasandra Boutique Hotel Hotel Isla Holbox

Frequently asked questions

What's there to do close to Ser Casasandra Boutique Hotel?

Located steps from Holbox Beach, this hotel is in Isla Holbox, and within a 10-minute walk of Main Square and Holbox Letters. You'll also find Punta Mosquito Beach and Punta Coco within a short drive.

How much does it cost to stay at Ser Casasandra Boutique Hotel?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Ser Casasandra Boutique Hotel on Jun 3, 2026 start from $299, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Ser Casasandra Boutique Hotel?

No, this hotel doesn't offer parking.

Is a spa located at Ser Casasandra Boutique Hotel?

Spa services at the hotel include deep-tissue massages, hot stone massages, aromatherapy, and reflexology.

Does Ser Casasandra Boutique Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a private beach, and a restaurant at this hotel.

Does Ser Casasandra Boutique Hotel include a casino at the property?

No, Ser Casasandra Boutique Hotel doesn't have a casino.

Is there an indoor pool at Ser Casasandra Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9 AM and 6 PM.

What amenities will couples enjoy at Ser Casasandra Boutique Hotel?

This boutique hotel offers plenty of amenities for couples including a private beach, a beach bar, and a restaurant.

Are there hot tubs at Ser Casasandra Boutique Hotel?

No, this hotel doesn't have a spa tub.

Does Ser Casasandra Boutique Hotel feature a restaurant that includes a breakfast menu?

Yes, Ser Casasandra Boutique Hotel serves continental breakfast for a surcharge each morning at Esencia.

Will Ser Casasandra Boutique Hotel allow pets to stay free of charge?

No, pets aren't allowed at Ser Casasandra Boutique Hotel.

Are there connecting rooms at Ser Casasandra Boutique Hotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Ser Casasandra Boutique Hotel?

Yes, every guestroom at Ser Casasandra Boutique Hotel comes with a balcony and some offer ocean and garden views.

Does Ser Casasandra Boutique Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Ser Casasandra Boutique Hotel.

Ser Casasandra Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 125 out of 176 reviews
Rating 8 - Good. 38 out of 176 reviews
Rating 6 - Okay. 8 out of 176 reviews
Rating 4 - Poor. 3 out of 176 reviews
Rating 2 - Terrible. 2 out of 176 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

PAULINA

Liked: Cleanliness, property conditions & facilities
Beautiful hotel and the staff was so friendly.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Arrieh

Liked: Cleanliness, amenities, property conditions & facilities
Everyrhing was perfect! The facilities, the incredible staff, the food. 10/10
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

kenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, courteous and professional staff, beach is gorgeous.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for relax. Excellent service, one of the best restaurants on the island.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our 8 night stay

Great room Fantastic service and food plus location on beach and 10 mins walk into Holbox is really good
Stayed 6 nights in Nov 2023
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing team looked after us so impeccably, nothing was too much trouble. The room was gorgeous room and beautifully thought out. The therapist so understanding and insightful, Fabian on the front desk deserves special mention for first class customer care - loved it!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place , great service !
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Rheannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and exceptional service.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent staff. Will be back soon!
Verified

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pristine installations, delicious food and drinks, excellent location and the most professional and kind staff will make your stay a memorable one!! Definitely returning soon!
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
The staff is exceptional
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holbox tranquility - Perfect!

Pure tranquility with outstanding, friendly service staff. The villas and the grounds are pictuesque and very inviting. We had a wonderful stay and did not want to leave.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to disconnect and reconnect!! The attention level was beyond expectations!! Definitely coming back!!
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A boutique gem on this island

We had an amazing stay here, even in spite of some terrible weather the second half of our stay. The staff was amazing and attentive, they kept the restaurant open even with a storm and flooding happening in the area. They truly went above and beyond. The restaurant is a gem on this island. Room was excellent and clean.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a lovely and serene paradise on the beautiful beaches of Holbox. It’s quiet, clean and beautiful with extra touches like incense in the rooms and fresh flowers. The staff were so caring and sweet…they were full of recommendations and were unfailingly polite and helpful. Excellent location just outside of the hustle/bustle but still walking distance to everything. Just perfect.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
This by far was one of the best places I have ever stayed. The ambiance was so chill and the service was top notch. The hotel itself is like a picture from am architecture magazine. Every detail to perfection. I can’t say enough about the staff and manager - just over the top helpful and kind. And I loved the location on the Island - just perfect. You can walk downtown but far enough away from the bar scene. My husband and I are so grateful for our time there. Perfect in every way.
Stayed 2 nights in May 2023
Verified

4/10 Poor

Philip

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We booked a ocean view. Don’t waste your money. The palm trees block most of the view. Suite #3 is the only one with a view. Property is very overpriced and overrated. The main dining area for dinner is very expensive for what it is. Very small portions. The food at the beach was very good. Service at the tables (beach) was good but to get service at the beach front lounge chairs is horrible. Good luck getting towels before noon. I had to go to the lobby to get the towels and was told there was no service till noon. I’ve had better service at the beach in a 2 or 4 star hotel. They don’t fumigate around the pool area and we where torn up by the mosquitoes.
Verified

10/10 Excellent

ely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel excelente para descansar, tranquilo, cómodo, seguro, con un personal y atención excelente.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

RICARDO ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifico lugar

Muy bien , muy bonito el hotel , el restaurante y el club de playa !
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

con ganas de volver ¡¡

fue una experiencia sumamente agradable... mejor que en casa, desde la recepcion, durante la estancia y la salida. sobre todo personas agradables y serviciales ¡¡
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Guillermo Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bella propiedad y estancia
Stayed 3 nights in May 2023
Verified

4/10 Poor

Laura

Liked: Cleanliness
Disliked: Staff & service, amenities
Over priced and extremely rude management staff.
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Dream of an Escape

A gorgeous oasis with thoughtful design elements, kind and hospitable staff, and superb location. We will hope to return some time in the near future.
Stayed 4 nights in May 2022

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