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Hotel Merkur Interlaken

3.0 star property
Lakefront hotel with free breakfast and a rooftop terrace

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Photo gallery for Hotel Merkur Interlaken

Terrace/patio
Reception
Business center
Double or Twin Room | Desk, free WiFi, bed sheets
Double or Twin Room | Mountain view

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping

Explore the area

View in a map
Bahnhofstrasse 35, Interlaken, BE, 3800
  • Place, Mystery Rooms
    ‪5 min walk‬
  • Place, Hoeheweg
    ‪5 min walk‬
  • Place, Interlaken Casino
    ‪11 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪45 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Desk, free WiFi, bed sheets

Double or Twin Room

8.8 out of 10
Excellent
(12 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Interlaken

Located in Central Interlaken, Hotel Merkur Interlaken is a leisurely stroll from popular sights such as Mystery Rooms and Interlaken Casino. This 3-star hotel has 36 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Alpine Garden - 2 min walk - 0.1 miles
  • Mystery Rooms - 5 min walk - 0.3 miles
  • Hoeheweg - 5 min walk - 0.3 miles
  • Kunsthaus Interlaken - 5 min walk - 0.3 miles
  • Interlaken Casino - 11 min walk - 0.6 miles

Getting around

  • Interlaken West Station - 1 min walk
  • Bern (BRN-Belp) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Bebbis Restaurants - ‬1 min walk
  • ‪Dunkin Donuts - ‬4 min walk
  • ‪Pizpaz - ‬4 min walk
  • ‪Café Runft - ‬2 min walk

About this property

Hotel Merkur Interlaken

Lakefront hotel with free breakfast and a rooftop terrace
Guests of Hotel Merkur Interlaken enjoy a rooftop terrace, free WiFi in public areas, and meeting rooms. Limited parking is available. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. Other amenities at this golf hotel include a business center, express check-out, and barbecue grills.
Guests can enjoy LCD TVs and stay connected with free WiFi. Other amenities include electric kettles, fans, and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 15 per day); reservations required
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Boat
  • Designer stores
  • Golf driving range
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Ropes course
  • Scooter/moped rentals
  • Shopping mall
  • Skydiving

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve
  • In the mountains
  • On the bay
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator (31 inch wide door)
  • Handrails in stairways (35 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Fan
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 40
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: CHF 15 per day (300 ft away)
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
  • Late check-out fee: CHF 40 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Merkur Interlaken
Interlaken Hotel Merkur
Interlaken Merkur
Interlaken Merkur Hotel
Merkur Hotel Interlaken
Merkur Interlaken
Merkur Interlaken Hotel
Hotel Merkur Interlaken Hotel
Hotel Merkur Interlaken Interlaken
Hotel Merkur Interlaken Hotel Interlaken

Frequently asked questions

Are free cancellation options available at Hotel Merkur Interlaken?

Hotel Merkur Interlaken provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do near Hotel Merkur Interlaken?

This hotel is situated in Central Interlaken, just steps from Alpine Garden, and within a 10-minute walk of Mystery Rooms and Hoeheweg. You'll also find Lake Thun and Lake Brienz within a short drive.

Will I be able to park at Hotel Merkur Interlaken?

Yes, though parking is limited.

Does Hotel Merkur Interlaken include a casino on the premises?

No, Hotel Merkur Interlaken doesn't have a casino.

Is there an indoor pool at Hotel Merkur Interlaken?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Merkur Interlaken?

At this lakeside hotel, couples will appreciate amenities like a nature reserve and a shopping mall plus some guestrooms include mountain views.

Are there hot tubs at Hotel Merkur Interlaken?

No, this hotel doesn't have a spa tub.

Does Hotel Merkur Interlaken have a restaurant that serves breakfast?

Hotel Merkur Interlaken offers free continental breakfast each morning though there is no restaurant.

Does Hotel Merkur Interlaken allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Merkur Interlaken.

Are there connecting rooms at Hotel Merkur Interlaken?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Merkur Interlaken?

The closest major airport to Hotel Merkur Interlaken is Bern (BRN-Belp), which is about 23 mi away.

Are there rooms with balconies that I can book at Hotel Merkur Interlaken?

No, there aren't any guestrooms with balconies at Hotel Merkur Interlaken.

Hotel Merkur Interlaken Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 103 out of 324 reviews
Rating 8 - Good. 113 out of 324 reviews
Rating 6 - Okay. 68 out of 324 reviews
Rating 4 - Poor. 21 out of 324 reviews
Rating 2 - Terrible. 19 out of 324 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jiangming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast needs more protein options
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff Very convenient, easy to
Stayed 1 night in Sep 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Sep 2025

10/10 Excellent

Zhenyu

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel in Intelaken
Stayed 3 nights in Jul 2025

10/10 Excellent

Dimpy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Shashank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Staff is kind and cordial. Location is perfect, railway station and parking right opposite. Just a tad bit expensive but that's the case with every hotel in interlaken.
Stayed 2 nights in Jun 2025

2/10 Terrible

Anant

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Before saying anything, let me just mention that the receptionist and other staff were very sweet and I couldn't talk to them about the issue unfortunately - I got severely bitten by bed bugs in one of the rooms on the 2nd floor and it was just horrible.
Stayed 1 night in Jun 2025

8/10 Good

Lucy, Sugar Land

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Maria Consuelo

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean
Stayed 2 nights in May 2025

10/10 Excellent

Dianne

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. A great breakfast was included. Easy to get there by bus or train. Walking distance to many restaurants.
Stayed 2 nights in May 2025

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist-Joanna was very friendly & helpful. She advise on where to go. Good job! Breakfast was good. Hotel is very convenient, next to Interlaken West station, just need to cross the road.
Stayed 2 nights in Apr 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

10/10 Excellent

Dhillon

Stayed 3 nights in Mar 2025

10/10 Excellent

Ethan

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception and front desk help. The location was excellent. The guest card was a wonderful plus! Everything was absolutely amazing for our 3 night stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Dexter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in Interlaken West. Close to everything. Staff were great. Breakfast is not too bad.

8/10 Good

Roselaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

PIERRE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room was very small, and so was the bathroom. Not worth the price. But I guess this is Switzerland.
Stayed 1 night in Oct 2024

10/10 Excellent

Charlotte, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were top notch, and very helpful. Loved that it was across from the train station. The breakfast was perfect.
Stayed 1 night in Sep 2024

8/10 Good

RAVINDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Eyob

Disliked: Staff & service, property conditions & facilities
I understand they did not advertise they don’t have AC but this place definitely needs AC.
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and comfy place to stay.
Stayed 2 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness

Good location

Good location. Basic room but we were only there one night. Directly opposite one of the railway stations in Interlaken.
Stayed 1 night in May 2024

8/10 Good

jinsong

Stayed 1 night in Jun 2024

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