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Altstadthotel Weisses Kreuz

4.0 star property
Hotel in Innsbruck with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Altstadthotel Weisses Kreuz

Double Room | Hypo-allergenic bedding, in-room safe, individually decorated
Staircase
Daily local cuisine breakfast (EUR 25 per person)
Bar (on property)
Interior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View in a map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Golden Roof
    ‪2 min walk‬
  • Hofburg
    ‪2 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube) | Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Double Room (Doppelzimmer Stube)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Super Patio Suite

Super Patio Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Super Patio Suite

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room, Balcony

9.0 out of 10
Wonderful
(9 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mozart Suite

Mozart Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Mozart Suite

  • 474 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Double Room

Medium Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Medium Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Golden Roof Suite

Golden Roof Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Golden Roof Suite

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer) | Hypo-allergenic bedding, in-room safe, individually decorated

Basic Room (Besenkammer)

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Double Room

40-inch LCD TV with cable channels, TV

Large Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Patio)

Double Room (Patio) | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room (Patio)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Living area | 40-inch LCD TV with cable channels, TV

Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Medium Double Room (Golden Roof View)

Medium Double Room (Golden Roof View) | Living area | 40-inch LCD TV with cable channels, TV

Medium Double Room (Golden Roof View)

10.0 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Innsbruck

Located in Innsbruck City Centre, Altstadthotel Weisses Kreuz is next to Innsbruck City Tower and Maria Theresa Street. This 48-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a 24-hour front desk.

What's nearby

  • Innsbruck Old Town Christmas Market - 2 min walk - 0.1 miles
  • Golden Roof - 2 min walk - 0.1 miles
  • Maria Theresa Street - 2 min walk - 0.1 miles
  • Hofburg - 2 min walk - 0.1 miles
  • Seegrube Cable Car - 6 min drive - 2.0 miles

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 19 min drive
  • Kranebitten Airport (INN) - 19 min drive

Restaurants

  • ‪Augustiner Stiftskeller - ‬2 min walk
  • ‪Cafe-Strudel Kröll - ‬2 min walk
  • ‪Manna Delikatessen Café - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Gasthaus Goldenes Dachl - ‬1 min walk

About this property

Altstadthotel Weisses Kreuz

Hotel in Innsbruck with a 24-hour front desk and a bar
Altstadthotel Weisses Kreuz features free WiFi in public areas and a living plant wall. Multilingual staff at the 24-hour front desk can assist with securing valuables, access to locker space, and luggage storage.
Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes and phones are other standard amenities. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping mall
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1465
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Late check-out fee: EUR 60 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses geothermal energy, plus eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Frequently asked questions

Is free cancellation available at Altstadthotel Weisses Kreuz?

Altstadthotel Weisses Kreuz offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do near Altstadthotel Weisses Kreuz?

This hotel is situated in Innsbruck City Centre, just steps from Maria Theresa Street and Innsbruck Old Town Christmas Market, and within a short walk of Golden Roof. You'll also find Cathedral of St. James and Hofburg less than a mile away.

Will I be able to park at Altstadthotel Weisses Kreuz?

Bicycle parking is also available for guests.

Does Altstadthotel Weisses Kreuz include a casino on the premises?

No, Altstadthotel Weisses Kreuz doesn't have a casino.

Will I find an indoor pool at Altstadthotel Weisses Kreuz?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Altstadthotel Weisses Kreuz?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include minibars and rainfall showerheads.

Are there hot tubs at Altstadthotel Weisses Kreuz?

No, there isn't a spa tub at this hotel.

Does Altstadthotel Weisses Kreuz feature a restaurant that includes a breakfast menu?

Yes, Altstadthotel Weisses Kreuz serves breakfast (local cuisine) for a surcharge each morning at Blaue Brigitte.

Does Altstadthotel Weisses Kreuz allow pets to stay free of charge?

No, pets aren't allowed at Altstadthotel Weisses Kreuz though service animals are welcome.

Does Altstadthotel Weisses Kreuz have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Altstadthotel Weisses Kreuz?

The closest major airport to Altstadthotel Weisses Kreuz is Kranebitten Airport (INN), which is 3.6 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Altstadthotel Weisses Kreuz?

Yes, some guestrooms at this hotel offer either a furnished patio or a balcony where guests can enjoy mountain or city views.

Reviews

Altstadthotel Weisses Kreuz Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 321 out of 409 reviews
Rating 8 - Good. 67 out of 409 reviews
Rating 6 - Okay. 12 out of 409 reviews
Rating 4 - Poor. 7 out of 409 reviews
Rating 2 - Terrible. 2 out of 409 reviews

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat hotel. Mozart slept there, so it has been around for quite awhile. But it has been completely renovated. Very good location near the famed “Golden Roof”. The staff amongst the best imaginable, and one of the owners, Bridgette, present, personable, and charming everyday. Very nice!
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fanulous

The staff were fantastic and the location in the Altstadt couldn’t have been closer to all the restaurants, stores, Goldenes Dachl and the River Inn!
Stayed 1 night in Jun 2025

10/10 Excellent

C. B.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During summer visits. Upon check in, insert key card near inside door of your room to start AC, leave and return a few hours later allowing the AC to cool the room. Leave a card in the slot or your AC will turn off!
Stayed 1 night in Jun 2025

6/10 Okay

Gary

Liked: Cleanliness, amenities
Stayed 1 night in Jun 2025

8/10 Good

Mansour

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Tien Hoang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very good breakfast
Stayed 4 nights in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
I only stopped in to sleep from a road trip, but service was prompt and mattress was next level. Tell me who you bought these mattresses from =)
Stayed 1 night in May 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Amenities, property conditions & facilities
Wonderful ambience, style, staff and the best healthy breakfast. Great relaxing stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Innsbruck. Hotel was awesome.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel next to golden roof

Love the hotel at heart of old town, next to Golden Roof and all the activities. Walking distance to Innsbruck HBF. Staffs were including the lady owner were very polite and service oriented. Breakfast was excellent with juicer for fresh fruit juice. Room sound proof was great and shield off the noise from the street. Great 3 night stay ! Will comeback again.
Stayed 3 nights in Jun 2025

10/10 Excellent

George, Lexington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful restoration. Wish air conditioning was better
Stayed 10 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and location were awesome.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool hotel in perfect location. Hotel immediately notified me that we had accidentally left behind an iPad. They were incredibly helpful in arranging its return. Exceptional service like that truly sets this hotel apart. Highly recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being greeted on arrival by smiling staff who were happy to welcome us. Given we arrived before official check in time - we were cordially invited to have a complimentary drink, which we did enjoy sipping in comfortable chairs at their bar and breakfast room. Once we got our keys, the staff gave us complimentary ticketsto use as tourists around the city. Our room was well appointed including the stylish bed side tables, two seater sofa and very comfortable beds. The staff were happy to assist first time travellers to Innsbruck and answer any questions we threw at them. They gave us great restaurant recommendations within a few minutes of walking distance from the hotel. I loved being able to have drinks at the bar after 7.00 pm - once again the bar staff were attentive and happy to have a chat. The gin and tonic was perfect. I am looking forward to going back to Alstadthotel Weisses Kreuz and would recommend this hotel to my family and friends.
Stayed 2 nights in May 2025

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ewan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and modern hotel in the heart of the old town. Easy walk to most attractions.
Stayed 2 nights in May 2025

4/10 Poor

Subhash, Santa Barbara

Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was large (rare in European hotels), great location-close to everything, room was equipped with everything we needed and great breakfast. The staff were very helpful and always willing to help. The general manager, Brigitte, was genuinely interested whether we were having an enjoyable stay. I would gladly stay again and recommend to friends and family.
Stayed 4 nights in May 2025

10/10 Excellent

David, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient close to the river for walking. Great trail to hike nearby. Train is just a few minutes walk.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anne, Harvard

Liked: Property conditions & facilities
Enjoyed our stay here. The breakfast was partially nice! Also very pleasant and caring staff.
Stayed 2 nights in May 2025

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location!

Enjoyed great customer service and a delicious, extensive breakfast in a really nice hotel in a great part of Altstadt! Everyone was very welcoming and accommodating! Appreciated receiving the Innsbruck Welcome Card with our 3-night stay and traveling for free on public transportation, which was so easy to use! Great stay in Innsbruck! Thank you, Brigitte and team!
Stayed 3 nights in May 2025

10/10 Excellent

Eshelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great service. Highly recommended!
Stayed 2 nights in Apr 2025

10/10 Excellent

eugene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location right in the heart of the old city. The owner goes out of her way to make sure you are taken care of and comfortable. The entire staff went beyond the norm to make you feel at home. The breakfast was perfect, excellent coffee and a myriad of delectable choices. An added bonus, just might be the best shower I ever had.
Stayed 2 nights in Apr 2025

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