As we arrived, we were greeted by our host and walked through the property. The property was absolutely gorgeous and spacious, and in a great location. If there were any issues during our stay, they were great in communicating back and helping address each concern. Everything was great, except our pool heating/spa/firepits (which were extra charge) functioning optimally. They did come and try to address it, and when it wasn’t fixed they agreed to refund me. I was very pleased with the service and communication throughout our stay, but when I would follow up regarding the refund, they seemed to neglect me. I really tried to reach out numerous times before having to leave my review, as I only intended to summarize my positive experience. I only hope they’re able to resolve issues with future guests going forward.