Sheraton Indianapolis City Centre Hotel

4.0 star property
Hotel with an outdoor pool, steps from Soldiers and Sailors Monument

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Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
31 W Ohio St, Indianapolis, IN, 46204
  • Gainbridge Fieldhouse
    ‪8 min walk‬
  • Lucas Oil Stadium
    ‪15 min walk‬
  • Indianapolis Zoo
    ‪5 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪22 min drive‬

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Room options

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(41 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(51 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Corner

7.2 out of 10
Good
(18 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(13 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (View)

8.0 out of 10
Very good
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Indianapolis

Located in Downtown Indianapolis, Sheraton Indianapolis City Centre Hotel is adjacent to Soldiers and Sailors Monument and within a 10-minute walk of other popular attractions like Circle Center Mall. This 378-room hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Circle Center Mall - 6 min walk - 0.4 miles
  • Gainbridge Fieldhouse - 8 min walk - 0.4 miles
  • Indiana University-Purdue University Indianapolis - 14 min walk - 0.8 miles
  • Lucas Oil Stadium - 15 min walk - 0.8 miles
  • Indianapolis Zoo - 5 min drive - 1.4 miles

Getting around

  • Canal Station - 4 min drive
  • Indianapolis Station - 12 min walk
  • Indianapolis Intl. Airport (IND) - 18 min drive

Restaurants

  • ‪Qdoba Mexican Eats - ‬5 min walk
  • ‪Giordano's - ‬3 min walk
  • ‪Columbia Club - ‬2 min walk
  • ‪Buca di Beppo - ‬4 min walk
  • ‪First Watch - Market Tower - ‬2 min walk

About this property

Sheraton Indianapolis City Centre Hotel

Hotel with an outdoor pool, steps from Soldiers and Sailors Monument
Guests of Sheraton Indianapolis City Centre Hotel have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 55 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include iPod docks, refrigerators, and coffee makers. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Alexanders Bar and Grill
  • Circle Cafe
  • Monumental Coffee

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (39 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool
The property will be renovating from May 6 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 25 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Indianapolis City Centre
Sheraton Indianapolis City Centre
Indianapolis Sheraton
Sheraton Indianapolis
Sheraton Indianapolis City Centre Hotel
Sheraton Indianapolis City
Sheraton Indianapolis City Centre Hotel Hotel
Sheraton Indianapolis City Centre Hotel Indianapolis
Sheraton Indianapolis City Centre Hotel Hotel Indianapolis

Frequently asked questions

Is free cancellation available at Sheraton Indianapolis City Centre Hotel?

Sheraton Indianapolis City Centre Hotel offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Indianapolis City Centre Hotel?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at Sheraton Indianapolis City Centre Hotel on Aug 29, 2025 start from $134.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Sheraton Indianapolis City Centre Hotel?

This hotel is situated in Downtown Indianapolis within a short 16-minute walk of Lucas Oil Stadium and also 9 minutes on foot from Gainbridge Fieldhouse. You'll also find White River State Park and Old National Centre less than a mile away.

Is parking available on site at Sheraton Indianapolis City Centre Hotel?

Yes, valet parking is offered for USD 55 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Sheraton Indianapolis City Centre Hotel have a casino?

No, Sheraton Indianapolis City Centre Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Indianapolis City Centre Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Sheraton Indianapolis City Centre Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Sheraton Indianapolis City Centre Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Indianapolis City Centre Hotel have a restaurant that serves breakfast?

Yes, Sheraton Indianapolis City Centre Hotel serves breakfast (local cuisine) for a surcharge each morning at Alexanders Bar and Grill.

Does Sheraton Indianapolis City Centre Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Sheraton Indianapolis City Centre Hotel for a fee of USD 75.00 per accommodation, per stay.

Does Sheraton Indianapolis City Centre Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Sheraton Indianapolis City Centre Hotel?

The closest major airport to Sheraton Indianapolis City Centre Hotel is Indianapolis Intl. Airport (IND), which is 13.5 mi away (18 minutes by car).

Can I book a room with a balcony at Sheraton Indianapolis City Centre Hotel?

No, at Sheraton Indianapolis City Centre Hotel, there aren't any guestrooms that list a balcony.

Does Sheraton Indianapolis City Centre Hotel have a wedding venue?

There are wedding services available at Sheraton Indianapolis City Centre Hotel if that's in your vacation plans.

Sheraton Indianapolis City Centre Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 587 out of 1001 reviews
Rating 8 - Good. 200 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Katarina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is dirty. All the furniture is falling apart and the lack of a comforter is just odd. The hotel is in desperate need of attention and new carpeting and fixtures. I wouldn’t let my daughter touch the floor. It was too dirty.
Stayed 1 night in Jul 2025

4/10 Poor

Lee Ann

Traveled with family
Disliked: Amenities, property conditions & facilities
Valet was no help getting bags out of car or getting a cart, we check in they give us a room that is already booked, the pool was closed. They tell us since there pool is closed that they have an agreement with Hilton that we can use their pool, however once we pack all of our stuff up and walk there, Hilton says that was not an agreement. After checking out they stated that we had smoked in the room and charged a 585.00 fee, however we did not smoke. The smoke detector did go off however it was due to the iron when my husband was trying to iron his clothes. I do not recommend this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ben

Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

terrence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in everything needed was within walking distance
Stayed 2 nights in Apr 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Megan

Stayed 1 night in Apr 2025

8/10 Good

brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect except they didn't have a smart TV. I really like having a smart TV. I don't like watching cable TV
Stayed 1 night in Apr 2025

4/10 Poor

Moises

Liked: Property conditions & facilities
Disliked: Staff & service
Unfortunately a bad experience. First night, TV wasn’t working and the sink was clogged. Next day we requested clean service in our room, they never got there, or maybe they never let them know to go and get it done. The guys from valet parking had better customer service than anyone inside. On first day she gave a cost it wasn’t real, from $48 we ended up paying around $180 for three nights. We were ok with that, still the added a charge we don’t know yet where came from.
Stayed 3 nights in Apr 2025

10/10 Excellent

Derrick, AMBLER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying at this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kiara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property it was amazing I would definitely stay there again !
Stayed 1 night in Apr 2025

2/10 Terrible

Kristopher

Disliked: Amenities
The hotel’s parking structure is under construction so valet is your only option at the hotel. My car stayed in valet for two nights and was returned to me with a broken window and a dent in the door and Parking Management Company sent me an email informing me that they won’t cover the damages on my new car that I entrusted them with. I would not suggest the hotel or the valet company to anyone.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lamar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Chiara Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time booking in this hotel. I just do’t like that yhe Hotel Parking is closed. And it was not mention in the website. I booked this hotel mainly because of the Parking convenience we experienced the lat time I booked it. However, the overall stay was still good, the staff are nice, its just the parking inconvenience.
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,
Stayed 1 night in Apr 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, room comfort

A little disappointed

The corner room 1402 did not have a microwave or a blow dryer other than that I was satisfied with the room
Stayed 2 nights in Apr 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice. The only thing I would suggest is giving guests the ability to access streaming services and YouTube on the room TV sets. Of course each guest would have to use his or her account with a login password. Some Marriott properties have this option. Also very convenient to restaurants, stadiums, and shopping.
Stayed 2 nights in Apr 2025

4/10 Poor

Brandon

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is older, needs updates and repairs.
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

You get what you pay for...

Parking was a sh*t show. The permanent parking garage sign sends you down a empty alley to nowhere. Came back, looked closr, and find the garage closed with no signage. Jusr ugly red tape. Why aren't they're large, nice signs on the fence aplogizing fir the inconvenience. Then told we have to valet for a ridiculous price, or self park blocks away. You'd think the hotel would cut guests a break on valet cost, or cut a deal with a local garage...hotel management 101. But no, we were on our own, and had the pleasure of walking two blocks Sat in the torrential rain. Thanks. The hotel is very tired. Peeling wall paper, crumbling ceilings. Why have marble and brass if you don't care enough to polish and maintain it? Desk chair was totally blown out...like sitting on a beach chair. Plug access at the desk was lousy. Came back Friday night to find a giant roach in the bathroom. The rate was great, but clearly reflected the quality of the hotel. I'd rather pay more and stay somewhere nicer, which I will be next time.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great time! Everyone was accommodating and friendly. Our favorite person was Patience, she was the one we talked to the most and she was attentive, kind, and so helpful!
Stayed 1 night in Apr 2025

2/10 Terrible

Shana

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They said they had a pool it was not filled. The parking garage was under construction so we couldn't park there unless we used their valet service for $47. There was hair in the bath tub. You also have to pay $50 to use the microwave. They only had one ice machine in the building. I was not made aware of any of this until I checked in.
Stayed 1 night in Apr 2025

8/10 Good

Mark

Stayed 2 nights in Apr 2025