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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Meeting facility
Reception
Point of interest
Exterior
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
123 W Louisiana St, Indianapolis, IN, 46225
  • Place, Indiana Convention Center
    ‪2 min walk‬
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪8 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(17 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Train Car)

Room, 1 King Bed (Train Car) | Room amenity

Room, 1 King Bed (Train Car)

10.0 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower) | Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Double Beds (Train Car)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Train Car)

9.4 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(22 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

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About the neighborhood

Indianapolis

Located in Downtown Indianapolis, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is within a 5-minute walk of popular attractions such as Lucas Oil Stadium and Indiana Convention Center. This 273-room, 3.5-star hotel has 2 restaurants along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Indiana Convention Center - 2 min walk - 0.1 miles
  • Lucas Oil Stadium - 3 min walk - 0.2 miles
  • Gainbridge Fieldhouse - 8 min walk - 0.5 miles
  • Central Canal - 11 min walk - 0.6 miles
  • White River State Park - 11 min walk - 0.6 miles

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 11 min drive
  • Indianapolis Intl. Airport (IND) - 21 min drive

Restaurants

  • ‪Slippery Noodle Inn - ‬4 min walk
  • ‪Brothers Bar & Grill - ‬5 min walk
  • ‪Patron Saint - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Kilroy's Bar & Grill - ‬5 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Guests of Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 65 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
Guests can expect free WiFi and TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free weekday newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 21 to 60 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • 24-hour business center
  • 55,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 21 to 60 per person
  • Valet parking fee: USD 65 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station

Crowne Plaza Union Hotel Indianapolis Downtown Station

Crowne Plaza Indianapolis Downtown Union Station Hotel

Crowne Plaza Union Station

Frequently asked questions

What can I see within easy reach of Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

This hotel is situated in Downtown Indianapolis within a 10-minute walk of Lucas Oil Stadium and Gainbridge Fieldhouse. You'll also find Indianapolis Zoo and Children's Museum of Indianapolis within a short drive.

How much does it cost to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG on May 31, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Yes, valet parking is offered for USD 65 per night with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have a casino at the property?

No, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Couples staying at this hotel will appreciate amenities like 2 restaurants and a bar/lounge plus some guestrooms include free WiFi.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG though service animals are welcome.

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

The closest major airport to Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is Indianapolis Intl. Airport (IND), which is 13.3 mi away (21 minutes by car).

Can I book a room with a balcony at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

No, there aren't any guestrooms at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG that offer a balcony.

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1005 reviews
Rating 8 - Good. 192 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 52 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Donna

Stayed 1 night in Mar 2026

8/10 Good

Daniel M

Traveled with family and small children
Liked: Cleanliness
The toilet tank leaked and the shower was slow draining. Other than that, the hotel room was fine.
Stayed 2 nights in Feb 2026

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was friendly
Stayed 1 night in Feb 2026

10/10 Excellent

Jeffery, Indianapolis

Liked: Cleanliness, amenities, property conditions & facilities
The room was great the staff were wonderful! We celebrated my wife’s bday and the staff had a bottle of wine and a snack assortment sent to iur tion
Stayed 1 night in Feb 2026

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff, bartender rooms all great. Parking not so much. Can’t wait for construction to be done.
Stayed 1 night in Feb 2026

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Train car room was excellent stay. Quiet, clean, and decorated very well. Loved the common areas. A return stay is planned for near future.
Stayed 2 nights in Feb 2026

10/10 Excellent

Amanda

Stayed 1 night in Feb 2026

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, well lite, smelled great, and the amenities were perfect. The train car was awesome!
The train car was so fun
Great room, sheets, pillows, and bed. Fun with all the windows.
Stayed 1 night in Feb 2026

10/10 Excellent

Joseph

Stayed 2 nights in Feb 2026

10/10 Excellent

Cecilia, Mundelein

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional customer service. Every team member I interacted with was courteous, attentive, and helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Justin

Stayed 1 night in Feb 2026

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Nice rooms
Stayed 1 night in Feb 2026

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2026

10/10 Excellent

Brian

Stayed 1 night in Feb 2026

10/10 Excellent

April

Liked: Cleanliness, staff & service
Wonderful room
Stayed 1 night in Feb 2026

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice & clean. Staff was professional and friendly. Great location. Appreciated hotel notifying about ongoing construction & route to take...Indy can be difficult to navigate on a good day. Definitely stay again.
Stayed 1 night in Feb 2026

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is good, staff was friendly. One complaint, every time we turn the TV on it was always on Fox News. Not happy about that. Recommend changing that quickly.
Stayed 1 night in Feb 2026

10/10 Excellent

Devin

Stayed 1 night in Feb 2026

8/10 Good

Judy

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful, Room was cleaned nicely every day and bed made again with the pillows we brought, just like we prefer. Appreciated using the computer in the lobby and printing immediately what I typed for my conference.
Stayed 3 nights in Feb 2026

10/10 Excellent

Javier, Patillas

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Feb 2026

8/10 Good

christine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Area is under construction. No parking available. I suggest taking an uber or driving service. Great location if traveling by train.
Stayed 1 night in Feb 2026

4/10 Poor

Edvens

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff lacking and misinformed on parking
Stayed 1 night in Feb 2026

10/10 Excellent

Kearston

Liked: Cleanliness, property conditions & facilities
Very nice hotel, clean and nice staff.
Stayed 1 night in Feb 2026

10/10 Excellent

Gus

Stayed 1 night in Feb 2026

10/10 Excellent

Douglas

Stayed 2 nights in Jan 2026

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