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Santa Smart Hotel

3.0 star property

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Photo gallery for Santa Smart Hotel

Business center
Free daily buffet breakfast
Chapel
Interior detail
Massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. Luís Massa, 1198, Ilhabela, Sao Paulo, 11630-000
  • Place, Yacht Club Santos
    ‪2 min walk‬
  • Place, Praia do Sino
    ‪3 min walk‬
  • Place, Yacht Club de Ilhabela
    ‪16 min walk‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Air conditioning

Standard Twin Room

  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room

Comfort Room | Air conditioning

Comfort Room

  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Minibar, travel crib, free WiFi, bed sheets

Family Suite

  • 322 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, travel crib, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room

Exclusive Room | Television

Exclusive Room

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Minibar, travel crib, free WiFi, bed sheets

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Minibar, travel crib, free WiFi, bed sheets

Room Standard

  • 215 sq ft
  • Sleeps 2

View all photos for Room Luxury

Minibar, travel crib, free WiFi, bed sheets

Room Luxury

  • 290 sq ft
  • Sleeps 2

View all photos for Room Deluxe

Minibar, travel crib, free WiFi, bed sheets

Room Deluxe

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2

View all photos for Room Master

Minibar, travel crib, free WiFi, bed sheets

Room Master

  • 247 sq ft
  • Sleeps 2

View all photos for Family Suite -5 guests-

Minibar, travel crib, free WiFi, bed sheets

Family Suite -5 guests-

  • 322 sq ft
  • Sleeps 5

View all photos for Double Room Standard

Minibar, travel crib, free WiFi, bed sheets

Double Room Standard

  • 290 sq ft
  • Sleeps 3

About the neighborhood

Ilhabela

Located in Santa Tereza within a short walk of Santa Tereza Beach, Santa Smart Hotel is within a mile (2 km) of other popular sights such as Siriuba Beach. This 3-star hotel has 18 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Yacht Club Santos - 2 min walk - 0.1 miles
  • Praia do Sino - 3 min walk - 0.2 miles
  • Santa Tereza Beach - 11 min walk - 0.6 miles
  • Yacht Club de Ilhabela - 16 min walk - 0.9 miles
  • Vila Beach - 3 min drive - 1.1 miles

Restaurants

  • ‪Restaurante Cheiro Verde - ‬16 min walk
  • ‪Cervejaria Caiçara - ‬18 min walk
  • ‪Ilha Do Camarão - ‬17 min walk
  • ‪Manjericão - ‬14 min walk
  • ‪Free Port Café - ‬16 min walk

About this property

Santa Smart Hotel

Guests of Santa Smart Hotel have access to an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking and an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a meeting room, an arcade/game room, and a library.
Guests can enjoy LED TVs and stay connected with free WiFi. Other standard amenities include minibars and hair dryers. Change of towels is available on request.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • Arcade/game room
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a state park
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 150.00 per pet, per stay
  • Dogs and cats only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: BRL 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Service fee: 10 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

VELINN Caravela Hotel Santa Tereza Ilhabela
VELINN Caravela Santa Tereza Ilhabela
VELINN Caravela Santa Tereza
Velinn Hotel Santa Tereza
Velinn Santa Tereza Ilhabela
VELINN Pousada Santa Tereza Hotel
VELINN Caravela Hotel Santa Tereza
VELINN Pousada Santa Tereza Ilhabela
VELINN Pousada Santa Tereza Hotel Ilhabela

Frequently asked questions

Are free cancellation options available at Santa Smart Hotel?

Santa Smart Hotel provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see near Santa Smart Hotel?

This hotel is situated in Santa Tereza within a 10-minute walk of Praia do Sino and Santa Tereza Beach. You'll also find Yacht Club de Ilhabela and Vila Beach less than a mile away.

Will I be able to park at Santa Smart Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Santa Smart Hotel?

Spa services at the hotel include massages.

Does Santa Smart Hotel include a casino?

No, Santa Smart Hotel doesn't have a casino.

Is there an indoor pool at Santa Smart Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Santa Smart Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and proposal/romance packages.

Does Santa Smart Hotel have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Santa Smart Hotel have a restaurant with a breakfast menu?

Santa Smart Hotel offers free buffet breakfast each morning though there is no restaurant.

Does Santa Smart Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Santa Smart Hotel for a fee of BRL 150.00 per pet, per stay.

Does Santa Smart Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Santa Smart Hotel?

Yes, some guestrooms at Santa Smart Hotel offer a balcony.

Santa Smart Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 38 out of 74 reviews
Rating 8 - Good. 19 out of 74 reviews
Rating 6 - Okay. 8 out of 74 reviews
Rating 4 - Poor. 7 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Lucas

Stayed 3 nights in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Cezar, São Paulo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo atendimento. Lugar tranquilo . Pessoas educadas . Limpeza . Quanto bom localização boa
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Stayed 3 nights in Sep 2020

8/10 Good

Carla

Stayed 2 nights in Nov 2025

4/10 Poor

PATRÍCIA C

Disliked: Amenities
Quarto muito ruim . Não reflete as fotos . Chuveiro caia pouca água , quarto pequeno , mobília bem antiga , não tem o mínimo de conforto . Café da manhã razoável , bem simples . Não vale o custo benefício .
Stayed 4 nights in Nov 2025

10/10 Excellent

Maria lindalva

Stayed 2 nights in Sep 2025

10/10 Excellent

MARLON A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Bruno

Stayed 2 nights in May 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples e gostosa

Pousada simples, com cara de praia. Uma piscina grande, ensolarada o dia todo. Quartos gostosos ( precisam de um pouquinho de manutenção. As portas do armário não paravam fechadas). Café da manhã simples mas muito bom!
Stayed 2 nights in Feb 2025

8/10 Good

Claudio

Traveled with family
Liked: Cleanliness, staff & service
No café da manhã, falta queijo branco e suco de laranja. Na piscina falta o último degrau da escada, o que dificulta aos idosos sairem dela.
Stayed 5 nights in Jan 2025

10/10 Excellent

FELIPE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia maravilhosa

Estadia incrivel. Quarto bem espaçoso e café da manhã com varias opções. Piscina bem cuidada e bastante espaço de estacionamento. Um bela sinuca e um lounge super confortável para fechar a noite.
Stayed 3 nights in Nov 2024

6/10 Okay

Filipe

Stayed 2 nights in Jul 2024

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait pour visiter Ilhabela

Accueil sympathique. Très belle chambre, confortable. Le petit déjeuner très varié et très bon.
Stayed 4 nights in Oct 2024

8/10 Good

Bete

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A área de estacionamento precisa ser melhorada. pouco espaço para manobras.
Stayed 1 night in Oct 2024

8/10 Good

Janice

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Ana Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada confortável e com time atencioso

Café da manhã gostoso, quarto confortável e espaçoso
Stayed 3 nights in Aug 2024

10/10 Excellent

Murilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ideal para quem quer algo bom e confortável porém não quer usar a estrutura do local. Ponto positivo a equipe de funcionários são atenciosos
Stayed 3 nights in Aug 2024

2/10 Terrible

Mirlene

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
O quarto é bem pequeno e bem velho ,cheira mofo,cama pequena e desconfortável,armário muito sujo,banheiro super apertado e tem aquele esquema de banheiro e chuveiro junto isso é bem antigo,terrível pra pessoa que tem alguma deficiência.nas fotos está muito direferente,café da manhã bem simples.
Stayed 2 nights in Aug 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

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