Hotel Mercedes

3.5 star property
Mediterranean hotel with 3 outdoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Hotel Mercedes

On the beach, sun loungers, beach umbrellas, beach towels
Creator video
Garden
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Avenida Leonardo Reale, 2220, Ilhabela, SP, 11630-000
  • Place, Siriuba Beach
    ‪3 min walk‬
  • Place, Yacht Club de Ilhabela
    ‪3 min drive‬
  • Place, Saco da Capela Beach
    ‪4 min drive‬

Room options

Suite Garden

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Suite Vip

  • 452 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite Standard

8.0 out of 10
Very good
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Suite Ocean

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Suite Master

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Master Duplex

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite Duplex Village

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Suite Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Village

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite Standard Premium

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite Duplex

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Suite Village Junior

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Ilhabela

Located in Praia Mercedes, Hotel Mercedes is adjacent to Viana Beach and within a 5-minute walk of Siriuba Beach. This 55-room, 3.5-star hotel has 3 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • Siriuba Beach - 3 min walk - 0.2 miles
  • Praia do Sino - 17 min walk - 1.0 mile
  • Yacht Club de Ilhabela - 3 min drive - 1.8 miles
  • Vila Beach - 4 min drive - 2.0 miles
  • Saco da Capela Beach - 4 min drive - 2.4 miles

Restaurants

  • ‪Manjericão - ‬3 min drive
  • ‪Restaurante Cheiro Verde - ‬3 min drive
  • ‪Hotel Mercedes - ‬3 min walk
  • ‪Pizzaria Mozarello - ‬3 min drive
  • ‪Bar Mercedes - ‬1 min walk

About this property

Hotel Mercedes

Mediterranean hotel with 3 outdoor pools and a full-service spa
Guests of Hotel Mercedes have access to a full-service spa, 3 outdoor pools, and a 24-hour gym. If you plan to drive, free valet parking is available. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this beach hotel include free WiFi in public areas, a meeting room, and an arcade/game room.
Guests can expect free WiFi and 52-inch Smart TVs with cable channels. Other standard amenities include minibars, hair dryers, and safes. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Eme Spa. Services include deep-tissue massages, facials, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 52-inch smart TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Mercedes
Hotel Mercedes Ilhabela
Mercedes Ilhabela
Hotel Mercedes Ilhabela, Brazil
Hotel Mercedes Hotel
Hotel Mercedes Ilhabela
Hotel Mercedes Hotel Ilhabela

Frequently asked questions

What can I see around Hotel Mercedes?

This hotel is situated in Praia Mercedes, just steps from Siriuba Beach and Viana Beach. You'll also find Sino Beach and Praia do Sino less than a mile away.

Is parking available on site at Hotel Mercedes?

Yes, uncovered valet parking is offered for free at the hotel.

Is there a spa at Hotel Mercedes?

Eme Spa is the hotel's spa and services include deep-tissue massages, aromatherapy, and hydrotherapy.

Does Hotel Mercedes have a casino at the property?

No, Hotel Mercedes doesn't have a casino.

Will I find an indoor pool at Hotel Mercedes?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

What do couples enjoy most about Hotel Mercedes?

This beachfront hotel offers plenty of amenities for couples including a beach bar, 3 outdoor pools, and a restaurant.

Are there hot tubs at Hotel Mercedes?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Mercedes have a restaurant that serves breakfast?

Yes, Hotel Mercedes serves free buffet breakfast each morning from its restaurant.

Will Hotel Mercedes allow pets to stay for free?

No, pets aren't allowed at Hotel Mercedes.

Does Hotel Mercedes have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Mercedes?

No, there aren't any guestrooms with balconies at Hotel Mercedes.

Does Hotel Mercedes host weddings?

Take advantage of the wedding venue at Hotel Mercedes if you plan to say "I do" during your trip.

Hotel Mercedes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 235 reviews
Rating 8 - Good. 73 out of 235 reviews
Rating 6 - Okay. 21 out of 235 reviews
Rating 4 - Poor. 8 out of 235 reviews
Rating 2 - Terrible. 3 out of 235 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 3 nights in Mar 2025

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

The hotel is fantastic, better than expected. The area, the people and the hotel itself were awesome. The hotel has a restaurant and a private beach. The food was fantastic and the beach is clean and well taken care of. I recommend this hotel to everyone wants a get away from life stress.
Stayed 4 nights in Jan 2025

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

10/10 Excellent

Larisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay in this beautiful hotel walking distance to Sino beach.
Stayed 4 nights in Apr 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels on Ilhabela. I highly recommend this place
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time. The hotel is good and the staff is super polite
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness
Muito boa. Voltarei com certeza. .local fantástico, ótimo para crianças.
Stayed 2 nights in Feb 2019

10/10 Excellent

Vince, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in the Northern Beach area

The Hotel Mercedes is a great older hotel, almost like a castle built into the rocks. The hotel is older but is in a quiet section of the island. They have a nice pier and swimming pool on the ocean and have great views from both. The breakfast buffet is nice and you are within a 10 minute walk of several other beaches.
Stayed 2 nights in Jul 2017

10/10 Excellent

Luciano, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything about this hotel was excellent!!!

Two nights at this hotel and price was fair. Breakfast was great!! Pool and deck literally at the beach it's majestic!!

6/10 Okay

Raphael C

Traveled with family
Disliked: Property conditions & facilities, room comfort

Hotel parou no tempo.

Não visitava o hotel há alguns anos e me surpreendeu a estrutura interna, principalmente em relação ao quarto. O banheiro escuro, com itens desgastados, roupas de cama bem velhas. Não entrega o que se cobra pela diária. Minha sensação é de que focaram na atualização da área da piscina externa e restaurante e esqueceram do principal, o hotel.
Stayed 6 nights in Jul 2025

10/10 Excellent

MIRELLA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel ! Super recomendo !

Estadia incrível ! Hotel lindo, muito limpo e organizado, funcionários muito educados, receptivos e solícitos. Tem uma ótima localização com uma vista maravilhosa . Acesso a praia e conta com piscina a também . Restaurante em frente ao hotel ótimo, comida deliciosa, atendimento maravilhoso. Super recomendo ! Adorei ! Quarto ótimo, cheiroso, roupa de cama limpinha e macia. Só tenho elogios .
Stayed 4 nights in Jul 2025

10/10 Excellent

Edmilson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Legal

Boa estadia. O quarto era antigo (ala antiga do hotel) porém reformado. Tudo limpo e relativamente novo. As piscinas internas e partes do hotel estavam em obras. Excelente café da manhã, piscina aquecida, deck privativo e praia particular foram os pontos fortes. Tive apenas um problema com esquecimento de um óculos de sol no salão de jogos que nao foi recuperado até o momento.
Stayed 4 nights in Jul 2025

8/10 Good

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Stayed 3 nights in Jun 2025

10/10 Excellent

Júlia Kleuser

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Mario Eugenio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025

10/10 Excellent

Beatriz

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito completo e com boa estrutura
Stayed 2 nights in May 2025

10/10 Excellent

thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência incrível

Stayed 3 nights in May 2025

10/10 Excellent

Jéssica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo

Hotel lindo, foi um final de semana maravilhoso
Stayed 2 nights in Apr 2025

8/10 Good

Fernanda

Stayed 1 night in Mar 2025

10/10 Excellent

Roseli G

Stayed 4 nights in Mar 2025

2/10 Terrible

Lucas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Não fiquem na suíte master duplex!

Me hospedei na Suíte Master Duplex do Hotel Mercedes, o quarto mais caro do hotel, e minha experiência foi simplesmente desastrosa. Em três dias: • O ar-condicionado parou de funcionar QUATRO vezes. No verão. Em Ilhabela. • A jacuzzi na varanda, que era o grande diferencial da suíte, não funcionou e soltava muita sujeira. A manutenção ficou quase 3 horas tentando consertar, e no final admitiram que não sabiam mais o que fazer. • Wi-Fi não funciona no quarto com cama de solteiro, onde o ar-condicionado ainda está funcionando. E na suíte principal (onde deveria ser confortável), estou suando na cama enquanto escrevo essa avaliação. Paguei caro por uma suíte para quatro pessoas sendo que éramos apenas duas, buscando conforto, exclusividade e uma experiência especial. No fim das contas, fiquei assistindo técnico entrar e sair do quarto no meu último dia, ao invés de aproveitar a viagem. E como cereja do bolo: tentei mandar um e-mail de reclamação pro endereço que me passaram e ele simplesmente não existe. Me senti feito de otário. A expectativa era de alto padrão. O que recebi foi descaso, estrutura precária e falta de respeito com o cliente.
Stayed 3 nights in Apr 2025