SĂ€ntis - Das Hotel

3.5 star property

Choose dates to view prices

Photo gallery for SĂ€ntis - Das Hotel

Indoor spa tub
2 restaurants; breakfast, lunch, and dinner served
Interior entrance
Indoor spa tub
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
SchwÀgalp, Hundwil, Appenzell Ausserrhoden, 9107
  • Place, Saentis Cable Car
    â€Ș1 min walk‬
  • Place, Alpine Panorama Path
    â€Ș2 min walk‬
  • Place, Kybunpark
    â€Ș38 min drive‬
  • Airport, Friedrichshafen (FDH-Friedrichshafen - Lake Constance)
    â€Ș119 min drive‬

Room options

Standard Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 270 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

About the neighborhood

Hundwil

SĂ€ntis - Das Hotel places you next to Saentis Cable Car and within a few miles (5 km) of other popular attractions like SĂ€ntis. This 3.5-star hotel has 68 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and a hot tub.

What's nearby

  • Saentis Cable Car - 1 min walk - 0.0 miles
  • Alpine Panorama Path - 2 min walk - 0.1 miles
  • Kybunpark - 38 min drive - 17.8 miles
  • Abbey Library of Saint Gall - 45 min drive - 21.9 miles
  • Wasserauen-Ebenalp Cable Car - 46 min drive - 22.6 miles

Getting around

  • Nesslau-Neu St. Johann Station - 12 min drive
  • Wattwil Station - 22 min drive
  • Zurich Airport (ZRH) - 85 min drive

Restaurants

  • â€ȘSĂ€ntis - Das Hotel - Bar - ‬2 min walk
  • â€ȘBĂ€ren - ‬17 min drive
  • â€ȘRestaurant Passhöhe - ‬11 min walk
  • Berggasthof Oberdorf
  • â€ȘBergrestaurant Iltios - ‬31 min drive

About this property

SĂ€ntis - Das Hotel

A full-service spa, a sauna, and a hot tub are featured at SĂ€ntis - Das Hotel. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include meeting rooms, a business center, and free newspapers.
Guests can expect to find 42-inch LCD TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and slippers. Other standard amenities include safes, phones, and desks.
Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Property amenities

Parking and transportation

  • Electric car charging station on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Gasthaus Passhöhe
  • Panoramarestaurant SĂ€ntis
  • SchwĂ€galp

Things to do

  • Bicycle repair station
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Mountain biking
  • Sauna
  • Ski storage
  • Sledding
  • Snowshoeing
  • Steam room

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Electric bike charging

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25 per pet, per night
  • Dogs only
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Cribs/infant beds are available for CHF 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 25 per pet, per night
  • Crib (infant bed) fee: CHF 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

SĂ€ntis Das Hotel Schwagalp
SĂ€ntis Das Schwagalp
SĂ€ntis Das Hotel
SĂ€ntis - Das Hotel Hotel
SĂ€ntis - Das Hotel Hundwil
SĂ€ntis - Das Hotel Hotel Hundwil

Frequently asked questions

Is a free cancellation option available at SĂ€ntis - Das Hotel?

SĂ€ntis - Das Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What can I see around SĂ€ntis - Das Hotel?

This hotel is located in Hundwil and just steps from Saentis Cable Car and Alpine Panorama Path. SĂ€ntis is also within a driving distance of 1 mi.

Is there parking available at SĂ€ntis - Das Hotel?

Yes, there is an electric car charging station, electric bike charging, and bicycle parking available.

Is a spa located at SĂ€ntis - Das Hotel?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does SĂ€ntis - Das Hotel have a casino?

No, SĂ€ntis - Das Hotel doesn't have a casino.

Is there an indoor pool at SĂ€ntis - Das Hotel?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What amenities will couples enjoy at SĂ€ntis - Das Hotel?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, a bar/lounge, and a full-service spa.

Does SĂ€ntis - Das Hotel have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does SĂ€ntis - Das Hotel have a restaurant with a breakfast menu?

Yes, SĂ€ntis - Das Hotel has 2 restaurants, and serves free breakfast each morning.

Does SĂ€ntis - Das Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at SĂ€ntis - Das Hotel for a fee of CHF 25 per pet, per night.

Does SĂ€ntis - Das Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to SĂ€ntis - Das Hotel?

The closest major airport to SĂ€ntis - Das Hotel is Altenrhein (ACH-St. Gallen - Altenrhein), which is about 19.4 mi away.

Are there rooms with balconies at SĂ€ntis - Das Hotel?

No, you won't find guestrooms with balconies at SĂ€ntis - Das Hotel.

Does SĂ€ntis - Das Hotel have a wedding venue on site?

There are wedding services available at SĂ€ntis - Das Hotel if that's in your vacation plans.

SĂ€ntis - Das Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 53 out of 73 reviews
Rating 8 - Good. 17 out of 73 reviews
Rating 6 - Okay. 0 out of 73 reviews
Rating 4 - Poor. 0 out of 73 reviews
Rating 2 - Terrible. 3 out of 73 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. It was so serene. The wellness center was perfect for the end of our European holiday. Would highly recommend. The only recommendation (albeit very minor) I would have for the hotel is to offer some meal options that are a little more healthy/simple. But other than that, we absolutely loved our stay.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Sehr freundlich und zuvorkommend, schönes Zimmer, sauber, Aussicht ist toll!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Franziska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sonntag Morgenessen vom Hotel auf dem SĂ€ntis Gipfe

Alles war wirklich top! ausser ich wĂŒrde niemals mehr an einem Sonntag Morgen zum Morgenessen auf den SĂ€ntis fahren, viel zu viele Leute und die Organisation lĂ€sst zu wĂŒnschen ĂŒbrig. Beim Ankommen mit der 1. Bahn, hat es keine Verantwortlichkeit die einem entgegennimmt und platziert. Also sitzt man irgendwo hin und muss dann den ganzen Platz nochmals wechseln, mit bereits vollem Teller. Das kann man besser organisieren, eine Person bzw. 2 an jedem Eingang zum Empfang der GĂ€ste.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Das FrĂŒhstĂŒck war eher Bescheiden
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles top und nur empfehlenswert
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay with an Amazing view

The view from the room was breathtaking and the complimentary treat was a welcomes surprise. Additionally, the town of Appenzell nearby is beautiful and welcoming. The only minor issue with our stay was that the coffee machine near the reception area was out service. Wish there was at least a hot kettle to make tea as the room does not include one. Lastly, use of wellness area was an additional fee, and based on the description alone, we did not think the cost was worth it. Maybe on a future trip we would revisit this. Overall, the Hotel is a wonderful option for those wishing to view the top of SĂ€ntis or explore the Appenzell area.
View from Hotel room
Stayed 1 night in Apr 2022
Verified

2/10 Terrible

Sean

Disliked: Staff & service

Hotel.com fails rate protection; ruins family trip

Booked hotel in June 2021 only for hotel to not honor their published rate. I thought i was protected by Hotel.com guaranteed pricing policy but Agent Ben only gave non-viable options for other properties. Not even in close proximity to original destination. Also lied about guaranteed rate policy/protection. And saying the company is no longer a partnered hotel because they ended their contract. Hotel is very much still available. In the end, definitely ruined a great family experience and no remedy or consideration for their failures.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel

Sehr schöne Zimmer und sehr sauber. Modern eingerichtet. Komme sicher wieder.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, kleine aber schöne Zimmer. Die Herren an der Reception haben einen super Job gemacht. Sehr zuvorkommend, freundlich und speditiv ;). Das Service Personal am Abend (unser Kellner) war ebenfalls sehr freundlich und effizient unterwegs. Was die Effizienz angeht, dann kann man das vom Service Personal tagsĂŒber im Restaurant, leider nicht behaupten. Sie laufen eher unkoordiniert und deshalb wartet man lange, bis man bedient wird, bis man die Karte bekommt (das geht nĂ€mlich nicht in einmal) und bis dann das GetrĂ€nk kommt. Schade, da gibt es wirklich Verbesserungspotenzial. Ansonsten ein interessantes Hotel an einem wunderschönen Ort vor „dem“ spektakulĂ€ren Berg und einer atemberaubenden Kulisse.
Stayed 1 night in Feb 2021
Verified

2/10 Terrible

Ekaterina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Absolut enttÀuschend

Das SĂ€ntis Hotel wurde uns an einem Startfeld Event vorgezeigt und angepriesen, weshalb wir uns zur Buchung entschieden hatten. Der Service liess bezgl. Freundlichkeit und ProfessionalitĂ€t von Beginn an zu wĂŒnschen ĂŒbrig. Wir wurden rauh begrĂŒsst, beim Checkin unterbrochen (ja, das erzĂ€hle ich ihnen noch und warten sie, das kommt gleich!). Der Start verlief schonmal holprig. Als uns dann bekannt gegeben wurde, dass fĂŒr unseren Tag keine Spaslots mehr ĂŒbrig waren (wir haben mehr GĂ€ste als VerfĂŒgbarkeit!) war die EnttĂ€uschung gross. Weshalb lĂ€sst man mehr GĂ€ste ins Hotel als SpaplĂ€tze verfĂŒgbar sind oder erweitert die SpaverfĂŒgbarkeit nicht bis 10:00 abends? Wir haben schliesslich einen slot am nĂ€chsten Tag erhalten um 12:00. Die Zimmer sind gross, ruhig und die Betten weich. Es ist fraglich, weshalb aber eine grosse Glasscheibe bei der Dusche/Schlafzimmer als Trennung benutzt wurde (immerhin gibts einen Vorhang!). Auch der Wasserkocher hat uns gefehlt. Immerhin hat die Rezeptionistin mit rauhem Ton gesagt, dass die ja kein Room Service anbieten und wir das im Restaurant holen können. Abendessen war schliesslich erst um 19:30 möglich (vorher ist alles fĂŒr nicht-hotel-gĂ€ste reserviert!), obwohl wir extra mittags angerufen und bezgl. Abendessen um 18:30 gefragt hatten. Am nĂ€chsten Morgen fragten wir freundlich nach, ob ein late check out nach dem spaslot möglich wĂ€re (wir hatten ja erst einen slot nach check out, von 12:00-13:30 erhalten), worauf uns entgegnet wur
Stayed 1 night in Dec 2020
Verified

8/10 Good

Lily

Liked: Cleanliness, property conditions & facilities

Schön, aber Preis-Leistung nicht gerechtfertigt

Das Hotel ist cool - modern, mit faszinierenden Details. Die Zimmer sind gross, allerdings war ich ĂŒberrascht, dass es weder einen Temperaturregler noch Fussbodenheizung gab: die Heizkörper waren ausgeschaltet, es war kalt im Zimmer. Im Badezimmer hab es keine Heizung die Fliessen ware SO kalt! Unser zimmer sollte Bergblick haben, war aber Nordseite mit Waldblich und nicht sehr privat. Warum das FrĂŒhstĂŒck so gut bewertet wurde, kann ich nicht verstehen. Der Kaffee war gut, allerdings gab es an warmer Auswahl RĂŒhrei (nicht fein, sehr trocken), Rösti (gut, und toll, dass es angeboten wurde), hart- und weichgekochte Eier. Ich habe mit dem weichgekochten angefangen - das Eigelb war wachsig, das Eiweiss schlabberig). Was fein war, waren die "Cold-Cuts": kleine Auswahl lokaler Produkte, qualitativ hochwertig. Yoghurt und BirchermĂŒsli, sowie Brot und croissants waren gut. Was mir gefehlt hat, war etwas frisches (Tomaten, Gurken, FrĂŒchte...). Das Personal war freundlich, nur durch Masken und Plexiglas musste man extrem laut reden um verstanden zu werden. Schön fand ich, dass ein Tisch im Restaurant reserviert wurde mit der Hotelzimmerbuchung, 2 Zeiten zur Auswahl. Schade fand ich, dass nicht das selbe mit der Sauna gemacht wurde: wir hĂ€tten gern Freitag nach unserer Wanderung zum Hotel gehen wollen, es hatte aber keinen Platz mehr. Samstag FrĂŒh um 9h konnten wir gehen - und ich muss sagen, der wellness Bereich ist zwar klein, aber sehr schön!
Stayed 1 night in Nov 2020
Verified

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel, erste Renovierungen notwendig

Immer noch schönes Hotel am Berg SĂ€ntis. Betonbau, moderne Zimmer, gutes FrĂŒhstĂŒck. War schon 4 x dort. Man merkt jetzt dass es mit den ersten Problemen losgeht. Japanische Toilette , jedoch Fernbedienung fehlte (kaputt?). Sofa auf dem Zimmer hatte 2 grosse Flecken (Zimmer 320). Sonst sehr sauber, tolle Dusche. BettwĂ€sche nicht sehr angenehm. Zimmer sehr warm
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Mirjam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen super Aufenthalt. Das Essen war sehr köstlich, der Spa Bereich sehr erholsam und der Ausblick aus dem Zimmer auf den SÀntis war wunderschön:) Wir kommen gerne wieder!
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Zimmer, gutes Essen, hammer Aussicht und schnelle AblÀufe!
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr ruhig gelegen - auch fĂŒr lĂ€ngeren Aufenthalt

Super Hotel, sehr professionell gefĂŒhrt mit sehr freundlichem Personal. Grosse Zimmer. Dusche und Lavabo sind in das Zimmer integriert, was dieses sehr grosszĂŒgig erscheinen lĂ€sst. Das WC ist in einem separaten Raum. Die Glasscheiben, welche den Nassbereich abtrennen, sind sehr schön aber nachts auch gewohnheitsbedĂŒrftig, damit man nicht hinein lĂ€uft. GratisparkplĂ€tze: Es können die ParkplĂ€tze der SĂ€ntisbahn gratis benutzt werden, sofern es noch freie PlĂ€tze hat. Die Hoteleinstellhalle kostet aber zusĂ€tzliche 15.--. Die Stockwerksverteilung ist etwas gewohnheitsbedĂŒrftig: Parterre = Eingang zur SĂ€ntisbahn. 1. Stock = Hoteleingang / Restaurant / Morgenessen / Kasse SĂ€ntisbahn. 2. Stock = Reception. Der Lift vom Parterre fĂŒhrt nur in den 1.Stock. Dort muss in den Hotellift gewechselt werden. Im ersten Stock hat es aber einen Eingang von den oberen ParkplĂ€tzen der SĂ€ntisbahn her.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Lage mitten in der Natur

Modernes, neuwertiges Hotel, prĂ€chtige Aussicht mitten in der Natur. Personal freundlich und bemĂŒht. Gesamtangebot ĂŒberzeugend, incl. Restaurant und FrĂŒhstĂŒck.
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
freundliches Personal Saunalandaschaft Wellness auch nach Checkout noch benutzbar
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage ist toll - einfach einzigartig. Sauber Zimmer mit eleganter, durchdachter Ausstattung, sehr zuvorkommendes Personal. Ich kann nur Positives berichten! Okay, preislich ist es ganz sicher kein SchnĂ€ppchen, aber das weiß man ja schon, bevor es in die Schweiz geht...
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

It was a beautiful area and the rooms were very nice and clean.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Gert-Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel at SĂ€ntis is nothing like a 3* hotel. I would give it 4 1/2* for sure. From check in to check out the staff looks sfter you, is super friendly and help ful. The rooms are comfortable and well equipped. View of the mountain is stunning. The restaurant serves a very good breakfast buffet as well as dinner. Quality of the food is very high using a lot of regionally sourced products, inclusing cheese from the cheese fsctory across the street. We especially liked the short-holiday package that included half-board, a lunch pakket and a cable car ride up the SĂ€ntis mountain and the opportunity to have breakfast at the mountain top without any surcharge. In the dorect vicinity of the hotel there are a number of beautiful hiking tracks for various skill and stamina levels. We are already planning to come back.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moderness Hotel mit sehr teuren Extras

Immer noch sehr schönes Hotel aber die Highlights mĂŒssen jetzt alle extra bezahlt werden, daher werde ich das Hotel nicht mehr buchen. FrĂŒher war FrĂŒhstĂŒck auf der Bergstation kostenlos möglich, jetzt mĂŒssen 15! sfr bezahlt werden. Ebenso parken: jetzt 15 sfr/Nacht.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Glasabgrenzung zur Dusche war sehr orginel. Es animiert zu erotischen Gedanken, hat funktioniert.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Kenneth R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New & Nice!

Note: I visited SchwÀgalp a few years ago when the old wooden hotel was still there. It was a very scenic place back then, but the new hotel is quite nice too and architecturally impressive. Time marches on!) We (senior couple, California) had a wonderful 2-nite stay in early Feb19. Unfortunately, the cable car was down due to an avalanche, but we walked snow trails and had a great time. The weather was perfect, sunny and 100% blue skies - lucky. We'll return when cable car (Schwebebahn) is back up and running. May take a while. The staff was excellent. An extraordinary thing happened: we had a young man as our waiter in hotel restaurant the first nite (2/5). We mentioned to him how delicious the "house bread" was. He had the kitchen staff bake us a loaf to take with us! He wrapped it up, the whole 9 yards. This is truly above and beyond. I have never had this happen in 60 years of travel. What a nice gesture. The young man is a huge asset to the hotel. General: I'm a big fan of Switzerland and have travelled through the country often over the decades and since the 1970s I've ridden all the train routes to exhaustion. SchwÀgalp (i.e., SÀntis Hotel) should be on everyone's list for a visit - a delightful place. Foot stomp: they have a nice spa in the hotel. Bring a bathing suit! Robes & slippers are provided. We used public transportation to reach hotel. As usual in CH all connections were right on time. I REALLY like that! We'll be back.
Stayed 2 nights in Feb 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
They over charged us we paid all most 660 usd all most 30 percent more. No one told us upfront that there will be extra charges
Stayed 1 night in Jan 2019