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Hyatt Place Houston/Sugar Land

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hyatt Place Houston/Sugar Land

Sports facility
Exterior
Lobby
Point of interest
Premium bedding, down comforters, pillowtop beds, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Place, Sugar Land Town Square
    ‪7 min walk‬
  • Place, CHI St. Luke's Health-Sugar Land Hospital
    ‪8 min walk‬
  • Place, First Colony Mall
    ‪12 min walk‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(178 reviews)
  • 341 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(30 reviews)
  • 387 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, desk

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • 370 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

8.8 out of 10
Excellent
(22 reviews)
  • 481 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (with bathtub and sofa bed)

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible (with bathtub and sofa bed)

9.6 out of 10
Exceptional
(17 reviews)
  • Lake view
  • 481 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.6 out of 10
Excellent
(65 reviews)
  • Lake view
  • 341 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

View from room

Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(30 reviews)
  • Lake view
  • 399 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Sugar Land

Located in First Colony, Hyatt Place Houston/Sugar Land is a leisurely stroll from popular sights such as CHI St. Luke's Health-Sugar Land Hospital and Sugar Land Town Square. This 3-star hotel has 214 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Sugar Land Town Square - 7 min walk - 0.4 miles
  • CHI St. Luke's Health-Sugar Land Hospital - 8 min walk - 0.5 miles
  • First Colony Mall - 12 min walk - 0.7 miles
  • Sugar Land Ice and Sports Center - 17 min walk - 0.9 miles
  • Houston Methodist Sugar Land Hospital - 3 min drive - 1.2 miles

Getting around

  • M. D. Anderson Station - 23 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬14 min walk
  • ‪Panera Bread - ‬15 min walk
  • ‪Oma Sushi - ‬6 min walk
  • ‪Flying Saucer Draught Emporium - ‬15 min walk

About this property

Hyatt Place Houston/Sugar Land

Guests staying at Hyatt Place Houston/Sugar Land enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include sofa beds, refrigerators, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
8.8 out of 10, Excellent, 1,123 reviews
$84 nightly
The price is $97
Mar 29 - Mar 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,606 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (70 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 15.00 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Frequently asked questions

Are free cancellation options available at Hyatt Place Houston/Sugar Land?

Hyatt Place Houston/Sugar Land provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Houston/Sugar Land?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Houston/Sugar Land on Mar 31, 2026 start from $175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hyatt Place Houston/Sugar Land?

This hotel is situated in First Colony within a short 13-minute walk of Sugar Land Town Square and also 15 minutes on foot from Flying Saucer. You'll also find First Colony Mall and Sugar Land Ice and Sports Center within a short drive.

Will I be able to park at Hyatt Place Houston/Sugar Land?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Hyatt Place Houston/Sugar Land include a casino at the property?

No, Hyatt Place Houston/Sugar Land doesn't have a casino.

Will I find an indoor pool at Hyatt Place Houston/Sugar Land?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hyatt Place Houston/Sugar Land?

This lakeside hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hyatt Place Houston/Sugar Land?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Houston/Sugar Land have a restaurant with a breakfast menu?

Yes, Hyatt Place Houston/Sugar Land serves free buffet breakfast each morning from its restaurant.

Will Hyatt Place Houston/Sugar Land allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hyatt Place Houston/Sugar Land for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hyatt Place Houston/Sugar Land?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hyatt Place Houston/Sugar Land?

The closest major airport to Hyatt Place Houston/Sugar Land is Houston William Hobby Airport (HOU), which is 29.5 mi away (46 minutes by car). Another top airport is Houston, TX (EFD-Ellington Field), which is around 27.3 mi away.

Can I book a room with a balcony at Hyatt Place Houston/Sugar Land?

No, there aren't any guestrooms with balconies at Hyatt Place Houston/Sugar Land.

Hyatt Place Houston/Sugar Land Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1220 out of 1839 reviews
Rating 8 - Good. 322 out of 1839 reviews
Rating 6 - Okay. 144 out of 1839 reviews
Rating 4 - Poor. 67 out of 1839 reviews
Rating 2 - Terrible. 86 out of 1839 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Saul

Liked: Cleanliness, amenities, property conditions & facilities
Great venue
Stayed 1 night in Dec 2025

10/10 Excellent

Rozmin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel, Beautiful view. Great location, with walking distance to many restaurants and shops
Stayed 1 night in Dec 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Debra

Stayed 1 night in Dec 2025

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service
Overall good experience. Area was close to everything you could ever need food, entertainment and shopping.Breakfast was okay. Bar at hotel is very small.
Stayed 2 nights in Nov 2025

10/10 Excellent

JEAN

Stayed 3 nights in Dec 2025

10/10 Excellent

Sheena

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was great. Water pressure was low. Staff were friendly. Everything was clean.
Stayed 1 night in Nov 2025

8/10 Good

Levi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, beautiful jogging place around the area.
Stayed 1 night in Nov 2025

4/10 Poor

Belinda

Room was not clean. The sofa bed was undone. It had a
Stayed 1 night in Nov 2025

8/10 Good

Sherry Ann

Stayed 1 night in Dec 2025

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, very roomy and comfortable. It was really nice that the shuttle could take us to the Smart Financial Centre for a concert. Didn't have to fight the traffic! Everyone at check in was super nice. I would most definitely stay again!
Stayed 1 night in Dec 2025

8/10 Good

Faith

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff, room was clean and comfortable!
Stayed 1 night in Nov 2025

6/10 Okay

Joni

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was nice. Staff was friendly. Elevators were sketchy.
Stayed 1 night in Dec 2025

10/10 Excellent

Coral

Stayed 2 nights in Dec 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
room was great and pleasant staff
Stayed 1 night in Nov 2025

10/10 Excellent

Karla

Stayed 1 night in Nov 2025

6/10 Okay

Jiayi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

amiralli

Stayed 1 night in Dec 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Great place very friendly clean place
Stayed 1 night in Dec 2025

4/10 Poor

Muhammad

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had an old vibe and smell, almost everything in the room felt old/dated, it needs renovation. Bathroom had broken tile and signs of mold that were not cleaned well, Breakfast was not refreshing, limited options, staff overworked and was on edge. I have been staying at Hyatt Place since long, many locations, won't be returning to this one in future, unless they do a renovation which is overdue! I have stayed here earlier too, it didn't feel this bad! I am a loyal Hyatt customer, but it seems like my time with you guys is now over after this super bad experience. I felt really bad for putting my family thru this experience. I'll see if you really do something about it. My wife provided this feedback to clerk at check out, she said hotel owner will contact her, no one has reached out and its been more than a week now. Super bad! You guys have really ruined it for us.
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was great.
Stayed 2 nights in Nov 2025

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