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Hilton Garden Inn Houston NW America Plaza

3.5 star property
Hotel in Houston with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Houston NW America Plaza

Lobby
Interior
Exterior
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
14919 Northwest Fwy, Houston, TX, 77040
  • Place, K1 Speed
    ‪5 min walk‬
  • Place, K1 Speed Houston
    ‪5 min walk‬
  • Place, AMF Windfern Lanes
    ‪17 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

View all photos for One King Bed

In-room safe, desk, laptop workspace, soundproofing

One King Bed

8.4 out of 10
Very good
(9 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Extended Room

In-room safe, desk, laptop workspace, soundproofing

King Bed Extended Room

8.0 out of 10
Very good
(4 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, One King Bed

Junior Suite, One King Bed | In-room safe, desk, laptop workspace, soundproofing

Junior Suite, One King Bed

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Two Queen Beds

8.0 out of 10
Very good
(4 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking, Accessible (Bath tub)

In-room safe, desk, laptop workspace, soundproofing

One King Bed, Non-Smoking, Accessible (Bath tub)

7.6 out of 10
Good
(4 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, laptop workspace, soundproofing

Room

8.0 out of 10
Very good
(1 review)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Smoking, Jetted Tub

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Houston

Located in Fairbanks, Hilton Garden Inn Houston NW America Plaza is within a 10-minute drive of popular attractions such as CityCentre and Memorial City Mall. This 3.5-star hotel welcomes guests with 172 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • K1 Speed - 5 min walk - 0.3 miles
  • K1 Speed Houston - 5 min walk - 0.3 miles
  • AMF Windfern Lanes - 17 min walk - 0.9 miles
  • Go Kart City - 3 min drive - 1.7 miles
  • George R. Brown Convention Center - 20 min drive - 20.7 miles

Getting around

  • Houston Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 26 min drive

Restaurants

  • ‪Rudy's Country Store And Bar-B-Q - ‬12 min walk
  • ‪7-Eleven - ‬3 min drive
  • ‪Wingstop - ‬2 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Bombshells 290 - ‬2 min drive

About this property

Hilton Garden Inn Houston NW America Plaza

Hotel in Houston with a 24-hour fitness center and a 24-hour business center
At Hilton Garden Inn Houston NW America Plaza, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 6.00 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect free WiFi and wired Internet, along with 42-inch TVs and pay movies. Other standard amenities include refrigerators, microwaves, and free weekday newspapers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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  • Parking included
  • Free WiFi
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Dec 28 - Dec 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 6 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 10:00 AM for a fee: USD 8 to 13 for adults and USD 8 to 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden and Grille

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium channels
  • Pay movies

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 0.62 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 8 to 13 for adults, and USD 8 to 13 for children
  • Self parking fee: USD 6.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Houston NW America Plaza
Hilton Garden Inn NW
Hilton Garden Inn NW Hotel
Hilton Garden Inn NW Hotel Houston Plaza America
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn NW America Plaza Hotel
Hilton Garden Inn NW America Plaza
Hilton Garn NW America Plaza
Hilton Garden Inn Houston NW America Plaza Hotel
Hilton Garden Inn Houston NW America Plaza Houston
Hilton Garden Inn Houston NW America Plaza Hotel Houston

Frequently asked questions

Are free cancellation options available at Hilton Garden Inn Houston NW America Plaza?

Hilton Garden Inn Houston NW America Plaza offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Houston NW America Plaza?

As of Dec 23, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Houston NW America Plaza on Jan 1, 2026 start from $89.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hilton Garden Inn Houston NW America Plaza?

This hotel is situated in Fairbanks, close to Memorial City Mall and CityCentre. You'll also find Baseball USA The Yard and Sam Houston Race Park nearby.

Is there parking available at Hilton Garden Inn Houston NW America Plaza?

Yes, parking is offered for USD 6.00 per night with in/out privileges. Though parking is limited, accessible parking is also available.

Does Hilton Garden Inn Houston NW America Plaza have a casino at the property?

No, Hilton Garden Inn Houston NW America Plaza doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Houston NW America Plaza?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hilton Garden Inn Houston NW America Plaza?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn Houston NW America Plaza?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hilton Garden Inn Houston NW America Plaza have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Houston NW America Plaza serves to-go breakfast for a surcharge each morning at The Garden and Grille.

Does Hilton Garden Inn Houston NW America Plaza allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Houston NW America Plaza for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn Houston NW America Plaza?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Garden Inn Houston NW America Plaza?

The closest major airport to Hilton Garden Inn Houston NW America Plaza is George Bush Intercontinental Airport (IAH), which is 22.2 mi away (26 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is located 27.9 mi away (50-minute drive).

Are there rooms with balconies at Hilton Garden Inn Houston NW America Plaza?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Houston NW America Plaza.

Hilton Garden Inn Houston NW America Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chantel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Family Stay

It was very relaxing and the staff are very friendly and helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Arkelba

Traveled with family
Disliked: Property conditions & facilities
Air conditioning wasn't working properly Before check out time housekeeping came to clean the room
Stayed 2 nights in Sep 2025

10/10 Excellent

mohammad, Milwaukee

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was professional and friendly. Room was very neat and clean
Stayed 1 night in Aug 2025

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional, friendly and helpful. Room was very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

James E

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with great Staff! Shout out to Mr. James my family and I appreciate the hospitality!
Stayed 4 nights in Aug 2025

4/10 Poor

Ewelina

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Not pleasant

Terrible area, uncomfortable and bleachy scented room, felt a bit damp. Had to run ac really cold to make it feel drier. Way overpriced for what it is…
Stayed 4 nights in Jul 2025

6/10 Okay

Karen

Stayed 4 nights in Aug 2025

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would drink and eat more in the bar if the prices were reasonable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Tijuana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Bolu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE STAYING HERE, this my choice every time when staying in NW Houston rooms are always super clean.
Stayed 2 nights in Aug 2025

8/10 Good

robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Houston

Stayed 2 nights in Aug 2025

2/10 Terrible

Karla

Traveled with partner
Liked: Cleanliness, staff & service
It’s was hot at night I didn’t get the room I originally reserved. It’s was hot like the turn the air done at night. The breakfast I paid for making reservations suck no meat no eggs toast and cheap great value cereal will not go back when visiting Texas in the future.
Stayed 1 night in Aug 2025

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m very disappointed at the service I received during my stay at the Hilton Garden Inn. I spent 3 days trying to get housekeeping to clean my room. It got to the point where I kept calling them back to back to get a response. The building also smelled like mildew and there was only 1 working elevator with you signage that the other elevator was out of order.
Stayed 7 nights in Jul 2025

6/10 Okay

Kymberlee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lackluster hotel

The continental breakfast does not include juice, eggs, or sausage. Its extra. Wouldn’t stay again honestly. The thermostat was broken as well
Stayed 2 nights in Jul 2025

8/10 Good

Damian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean everything was accessible. Had a smell coming from the vent right outside of bathroom
Stayed 3 nights in Jun 2025

2/10 Terrible

Andrea

Disliked: Staff & service, room comfort

Bugs in fruit

Not happy. I paid for breakfast. And didn’t eat. Knats were all over the fruit. And flies. Requesting refund.
Stayed 1 night in Jul 2025

8/10 Good

Sherri

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice as my first visit and stay in Houston.
Stayed 2 nights in Jul 2025

6/10 Okay

Hope

Stayed 4 nights in Jul 2025

10/10 Excellent

Sandra, lakeworth

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Amenities
Nice room
Stayed 1 night in Jun 2025

6/10 Okay

Jasmyn

Business traveler
Disliked: Cleanliness
Room had pink mold in the shower and it was slippery so it was not cleaned for some time. There was black mold around the outlets. Thermostat didnt work and they refused to send someone to fix it or change my room.
Stayed 2 nights in Jul 2025

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