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Hampton Inn Houston-Willowbrook Mall

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn Houston-Willowbrook Mall

Exterior
Reception
Free daily buffet breakfast
Snack bar
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7645 West FM 1960, Houston, TX, 77070
  • Place, Willowbrook Mall
    ‪2 min walk‬
  • Place, Mountasia Houston
    ‪12 min walk‬
  • Place, Aerodrome
    ‪13 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪20 min drive‬

Room options

View all photos for King Standard-Non Smoking

A hotel room with a large bed, two bedside lamps, a chair, a nightstand, and a framed picture on the wall.

King Standard-Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, two bedside lamps, a chair, a nightstand, and a framed picture on the wall.

Room, 1 King Bed, Accessible

  • Sleeps 3
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a television, and a window.

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 5
  • Free WiFi

View all photos for Standard King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard King Bed

7.6 out of 10
Good
(18 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Houston

Located in Willowbrook, Hampton Inn Houston-Willowbrook Mall is adjacent to Willowbrook Mall and within a 15-minute walk of popular sights like Houston Methodist Willowbrook Hospital. This 74-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Willowbrook Mall - 2 min walk - 0.1 miles
  • Mountasia Houston - 12 min walk - 0.7 miles
  • Stone Moves Indoor Rock Climbing - 13 min walk - 0.7 miles
  • Aerodrome - 13 min walk - 0.7 miles
  • Bowlero Willowbrook - 3 min drive - 2.1 miles

Getting around

  • Houston Station - 28 min drive
  • George Bush Intercontinental Airport (IAH) - 33 min drive

Restaurants

  • ‪In-N-Out Burger - ‬4 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Food Court (Willowbrook Mall) - ‬14 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Portillo's - ‬7 min walk

About this property

Hampton Inn Houston-Willowbrook Mall

Guests staying at Hampton Inn Houston-Willowbrook Mall enjoy an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
Guests can expect 43-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Other amenities include microwaves, coffee makers, and free local calls.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Houston Willowbrook
Hampton Inn Willowbrook
Hampton Inn Willowbrook Hotel
Hampton Inn Willowbrook Hotel Houston
Hampton Inn Willowbrook Houston
Willowbrook Hampton Inn
Hampton Inn Houston - Willowbrook Mall Hotel Houston
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall
Houston Hampton Inn
Hampton Inn Houston-Willowbrook Hotel
Hampton Inn Hotel
Hampton Inn Houston Willowbrook Mall
Hampton Inn Houston Willowbrook
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall Houston
Hampton Inn Houston-Willowbrook Mall Hotel Houston

Frequently asked questions

Is a free cancellation option available at Hampton Inn Houston-Willowbrook Mall?

Hampton Inn Houston-Willowbrook Mall offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hampton Inn Houston-Willowbrook Mall?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn Houston-Willowbrook Mall on Jul 10, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hampton Inn Houston-Willowbrook Mall?

This hotel is situated in Willowbrook, just steps from Willowbrook Mall. You'll also find Aerodrome and Stone Moves Indoor Rock Climbing less than a mile away.

Will I be able to park at Hampton Inn Houston-Willowbrook Mall?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hampton Inn Houston-Willowbrook Mall feature a casino at the property?

No, Hampton Inn Houston-Willowbrook Mall doesn't have a casino.

Is there an indoor pool at Hampton Inn Houston-Willowbrook Mall?

Yes, this hotel has an indoor pool.

Is Hampton Inn Houston-Willowbrook Mall good for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a free daily breakfast.

Are there hot tubs at Hampton Inn Houston-Willowbrook Mall?

No, there isn't a spa tub at this hotel.

Does Hampton Inn Houston-Willowbrook Mall feature a restaurant that includes a breakfast menu?

Hampton Inn Houston-Willowbrook Mall offers free buffet breakfast each morning though there is no restaurant.

Will Hampton Inn Houston-Willowbrook Mall allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hampton Inn Houston-Willowbrook Mall for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Hampton Inn Houston-Willowbrook Mall?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hampton Inn Houston-Willowbrook Mall?

The closest major airport to Hampton Inn Houston-Willowbrook Mall is George Bush Intercontinental Airport (IAH), which is 17.8 mi away (33 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is around 26.6 mi away.

Can I book a room with a balcony at Hampton Inn Houston-Willowbrook Mall?

No, there aren't any guestrooms with balconies at Hampton Inn Houston-Willowbrook Mall.

Hampton Inn Houston-Willowbrook Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 337 out of 641 reviews
Rating 8 - Good. 166 out of 641 reviews
Rating 6 - Okay. 55 out of 641 reviews
Rating 4 - Poor. 45 out of 641 reviews
Rating 2 - Terrible. 38 out of 641 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Majid

Liked: Cleanliness, amenities, property conditions & facilities
Very good place to stay in
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Garry

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking was good
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Alysia

Liked: Cleanliness, staff & service, amenities
The staff was very sweet! Mojaco was super sweet and i 100% would come back again just for her alone!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tiffany

Liked: Staff & service
Easy check in the staff was great.
Stayed 1 night in Jan 2026
Verified

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, amenities
Hotel is under renovation, staff friendly and helpful.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great and comfortable place to stay.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay at this hotel.. It gave me motel vibes.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kurnesha

Liked: Cleanliness, staff & service, amenities
It was good but they should’ve mentioned the renovations and elevator being out of order other than that good stay
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Jerrica

Disliked: Cleanliness, property conditions & facilities, room comfort
Many shops nearby
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 1 night in May 2024
Verified

4/10 Poor

Rick

Our floor was under renovation. Work started at 7:00 am. Mudica and noise all day.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Antonia

Liked: Cleanliness, property conditions & facilities
The beds were comfortable!! I enjoyed my stay
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Eduardo Asael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel on the Willowbrook area, a lot of shops and restaurants to enjoy.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Yohanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, very clean
Stayed 6 nights in Apr 2025
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Worst motel i have stayed in.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Cashaè

Disliked: Cleanliness, amenities, property conditions & facilities
There is construction going on we weren’t aware of .. the ice machines wasn’t working.. the rooms were a bit dusty and outdated … but the water was hot and the air was working great also they charged a ridiculous amount for the deposit when it wasn’t a updated room or amenities
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Melvin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in very poor shape, there was no cold water in the bathroom - when the faucit was turned on to cold nothing came out!, the toilet was very hard to flush. The bathroom door was swollen due to moisture and we could not close it. Breakfast was por at best, the selection was very limited and not fresh.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and safe place to stay with family. Their indoor pool was enjoyable and breakfast was as well.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Marta

Liked: Staff & service, room comfort
Hotel looked like it was being renovated not if it was as we didn’t see any workers. Staff was nice and friendly.
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress had urine on it which soaked through comforter Requested it be cleaned and front desk mentioned they’d get to it. Nothing done in 5 hrs Finally went and had to argue for a room change Unprofessional and rude staff and huge lack of cleanliness
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Glenn

Clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Zoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience to a family baseball trip
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Abdul

Disliked: Cleanliness, amenities
Room cleaning is only every third day. Place smelled like weed. Broken elevator. Carpet stains everywhere in carpeted area. Bathroom lock didnt work and the door scraped across the floor.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Yalonda

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not cleaned. The toilet had mold. This property is under renovations, which was not advised of prior to booking. Strong paint fumes made it hard to breathe and the banging at 8am made it difficult to sleep. Also, they ran out of food for breakfast.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel on other occasions. The staff is nice and we enjoy the breakfast. The hotel is located near several eateries and the mall.
Stayed 1 night in Mar 2025