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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Ballroom
Exterior
Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
2712 Southwest Fwy, Houston, TX, 77098
  • Place, Richmond Avenue
    ‪5 min walk‬
  • Place, Greenway Plaza
    ‪7 min walk‬
  • Place, Westheimer Road
    ‪13 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(37 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(84 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

8.0 out of 10
Very good
(23 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(11 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • City view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Houston

Located in Greenway Plaza-Upper Kirby, Crowne Plaza Houston Med Ctr-Galleria Area by IHG is within a few miles (5 km) of popular sights such as Houston Natural Science Museum and Children's Museum of Houston. This 354-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Richmond Avenue - 5 min walk - 0.3 miles
  • Greenway Plaza - 7 min walk - 0.4 miles
  • Color Factory Houston - 8 min walk - 0.5 miles
  • Westheimer Road - 13 min walk - 0.7 miles
  • Lakewood Church - 18 min walk - 1.0 mile

Getting around

  • Wheeler Station - 5 min drive
  • Kinder Station - 7 min drive
  • Houston William Hobby Airport (HOU) - 34 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪Kirby Ice House - ‬10 min walk
  • ‪Little Pappasito's Cantina - ‬9 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Guests of Crowne Plaza Houston Med Ctr-Galleria Area by IHG have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 25.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and Tempur-Pedic beds with premium bedding ensure a restful night. Coffee makers, free local calls, and ironing boards are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Exterior
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Greater Uptown
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 4,073 reviews
$135 nightly
The price is $158
Jun 7 - Jun 8
Total with taxes and fees
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 19 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Houston Med Ctr-Galleria Area by IHG on Jun 7, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

This hotel is situated in Greenway Plaza-Upper Kirby within a 10-minute walk of Richmond Avenue and Color Factory Houston. You'll also find NRG Stadium and Westheimer Road within a short drive.

Is there parking available at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Yes, secured parking is offered for USD 25 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG include a casino on the premises?

No, Crowne Plaza Houston Med Ctr-Galleria Area by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What amenities will couples enjoy at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Houston Med Ctr-Galleria Area by IHG serves buffet breakfast for a surcharge each morning at 2712 Bistro and Bar.

Will Crowne Plaza Houston Med Ctr-Galleria Area by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Houston Med Ctr-Galleria Area by IHG though service animals are welcome.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

The closest major airport to Crowne Plaza Houston Med Ctr-Galleria Area by IHG is Houston William Hobby Airport (HOU), which is 19.7 mi away (34 minutes by car). Another top airport is Houston, TX (EFD-Ellington Field), which is located 29.9 mi away (43-minute drive).

Are there rooms with balconies at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Houston Med Ctr-Galleria Area by IHG.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Houston Med Ctr-Galleria Area by IHG.

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 689 out of 1445 reviews
Rating 8 - Good. 275 out of 1445 reviews
Rating 6 - Okay. 199 out of 1445 reviews
Rating 4 - Poor. 127 out of 1445 reviews
Rating 2 - Terrible. 155 out of 1445 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Mui

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2026

10/10 Excellent

Katrina Ann

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great staff!
Stayed 1 night in Feb 2026

8/10 Good

gerard

Stayed 2 nights in Feb 2026

6/10 Okay

Jiayou

Parking is terrible. Very tight spots and posts all over the parking spots. Parking garage floor is nasty. Friendly staff.
Stayed 1 night in Feb 2026

6/10 Okay

Tashana

Stayed 1 night in Feb 2026

10/10 Excellent

Gwenzetta

Stayed 1 night in Feb 2026

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, amenities
Great experience
Stayed 1 night in Feb 2026

10/10 Excellent

Maria

Stayed 1 night in Feb 2026

2/10 Terrible

Johnesha

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this hotel through expedia. When we arrived on 2/17 and checked in we were told we had to pay full price plus a hold although we originally paid a deposit. We arrived in our room where there were no wash clothes. The first night I woke up to mysterious bites on me. We chalked it up to being a spider. As the days went on more bites appeared. Finally on 2/20 after falling asleep my husband woke up to welts on him. When he flashed his light he found BEDBUGS. We reported it to the front desk and although they gave us a new room without issue we left due to them being at the hotel. We had to check our clothes for BEDBUGS and everything we came with and threw half our items away. The hotel did allow us to check out early and canceled the last day however as of now we are out of the rest of our money because they have to open an investigation. We showed them photos of the bugs and our bites as well. We then had to spend an additional $300 on one night at another hotel.
bedbug
bedbug
bedbug bites
Stayed 4 nights in Feb 2026

6/10 Okay

Casandra

Liked: Staff & service
Yes staff was friendly, the bed was a little uncomfortable. Wasn't a fan of 25 daily f or parking.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jeffrey

Stayed 2 nights in Feb 2026

2/10 Terrible

David

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
If I could give a zero, I would. There were non smoking signs all over the property including as you exit the elevators on the floor we were on but....the whole place smelled like Marijuana. Not only did we smell it but the unknown couple on the elevator said the same thing. As we approached to entrance to the hotel there were people smoking Marijuana out by the front doors. The management did NOTHING!!! When we complained of it smelling on our non-smoking floor they went up there and said they smelt nothing! It was probably them smoking it! We will never return!
Stayed 1 night in Feb 2026

6/10 Okay

Mubeen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was in good condition but some staff were not courteous. This hotel has a 11 am check out unlike other hotels and despite requesting a noon check out at 8 am, the staff on phone agreed to it but the room key was reset at 11 am preventing access to room. It was a hassle to go down to the front desk wait in line to then be told rudely that requesting noon check out does not mean you room will continue to work past 11 am. You need to come down to the front desk to get it re-enabled. It took 30 minutes including wait time to get the issue resolved.
Stayed 1 night in Feb 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was perfect for my entire stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Nice front desk lady made sure I got plastic ware for my ramen
Stayed 1 night in Feb 2026

10/10 Excellent

Hayde

Liked: Cleanliness, amenities, property conditions & facilities
Good! Room was clean and huge!! Big plus fridge and microwave!! Keurig machine w Coffee and tea provided Parking was extra $25! - I should have double checked that. Not very clear on the website Staff was very nice!!
Stayed 1 night in Feb 2026

10/10 Excellent

Luis Alejandro

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excelente la limpieza en las habitaciones
Stayed 1 night in Feb 2026

10/10 Excellent

Marie

Stayed 1 night in Jan 2026

8/10 Good

Darlene

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff, parking
Stayed 2 nights in Feb 2026

4/10 Poor

Tahitia

Room smelled like mildew; Bathroom tub has mold growing & room windows has mold growing and staff just painted over it instead of properly removing the problem… I wish I could post the pictures!
Stayed 3 nights in Feb 2026

8/10 Good

Frank

Traveled with group
Liked: Amenities, property conditions & facilities
The room was good. Most of the towels had hair on them. The receptionists were nice
Stayed 2 nights in Feb 2026

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, amenities
The staff were superlative. From check-in to check-out, we encountered courteous and attentive staff. Shout out to those staffing the breakfast area and the bar.
Stayed 2 nights in Feb 2026

10/10 Excellent

Nancy

Stayed 2 nights in Feb 2026

10/10 Excellent

Candace

Liked: Cleanliness, amenities, property conditions & facilities
The bed was comfy, the room was clean and well stocked, and I had a nice view from my room of the city. I would definitely stay again
Stayed 1 night in Jan 2026

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10/10
Stayed 2 nights in Feb 2026

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