Candlewood Suites Houston NE - Stafford by IHG

Hotel with free parking, in the vicinity of Stafford Centre

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Kitchen
Hot Tub
Pool
Gym
Pet friendly
Laundry

Explore the area

11230 Southwest Fwy, Houston, TX, 77031

Place, Stafford Centre
‪4 min drive‬
Place, Sugar Land Town Square
‪6 min drive‬
Place, Westheimer Road
‪9 min drive‬
Airport, Houston, TX (IAH-George Bush Intercontinental)
‪45 min drive‬

Room options

1 bedroom, iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 King Bed (Bath Shower Combination)

Sleeps 2
1 King Bed

Studio Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Sleeps 2
1 King Bed

Studio Suite, 2 Double Beds (Bath Shower Combination)

Sleeps 4
2 Double Beds

Studio Suite, 2 Double Beds (Walk In Shower)

Good

Sleeps 4
2 Double Beds

Suite, 2 Double Beds

1 bedroom
Sleeps 6
2 Double Beds

Studio Suite

Sleeps 2
1 Twin Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Sleeps 4
1 King Bed

Studio Suite, 1 King Bed, Accessible (Mobility, Transfer Shower)

Sleeps 2
1 King Bed

Studio Suite, 1 King Bed (Walk In Shower)

Good

Sleeps 2
1 King Bed

About the neighborhood

Houston

Located in Alief, Candlewood Suites Houston NE - Stafford by IHG is 2.7 mi (4.3 km) from Stafford Centre and within a 10-minute drive of other popular attractions like Sugar Land Town Square. This 80-room hotel has an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

Stafford Centre - 4 min drive - 3.0 miles
Sugar Land Town Square - 6 min drive - 6.0 miles
Westheimer Road - 9 min drive - 8.1 miles
Smart Financial Centre at Sugar Land - 9 min drive - 9.0 miles
NRG Stadium - 17 min drive - 12.2 miles

Getting around

Houston Station - 19 min drive
Houston William Hobby Airport (HOU) - 38 min drive

Restaurants

‪Aga's Restaurant & Catering - ‬14 min walk
‪Acacia Food Mart - ‬14 min walk
‪Savoy Food Market - ‬12 min walk
‪Lopez Mexican Restaurant - ‬13 min walk
‪Starbucks - ‬11 min walk

About this property

Candlewood Suites Houston NE - Stafford by IHG

Hotel with free parking, in the vicinity of Stafford Centre

At Candlewood Suites Houston NE - Stafford by IHG, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include a hot tub, conference space, and a business center.

40-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Kitchens, refrigerators, and microwaves are also available. Housekeeping is not available.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

Pool
Hot Tub
Breakfast included
Parking included

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for a deposit of USD 100.00 per week
Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet deposit: USD 100.00 per week
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: 11 AM

The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

Pool access available from 10:00 AM to 7:30 PM.

Property is also known as

Comfort Inn Hotel Southwest

Comfort Inn Southwest

Frontier Hotel Houston

Frontier Hotel

Candlewood Suites Houston NE Stafford by IHG

Candlewood Suites Houston NE Stafford an IHG Hotel

Candlewood Suites Houston NE - Stafford by IHG Hotel

Candlewood Suites Houston NE - Stafford by IHG Houston

Candlewood Suites Houston NE - Stafford by IHG Hotel Houston

Frequently asked questions

Are free cancellation options available at Candlewood Suites Houston NE - Stafford by IHG?

Candlewood Suites Houston NE - Stafford by IHG provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to see around Candlewood Suites Houston NE - Stafford by IHG?

This hotel is situated in Alief, close to Arena Theater, Sugar Land Town Square, and Stafford Centre. You'll also find Harwin Drive Shopping District and Westwood Golf Club within a short drive.

Is there parking available at Candlewood Suites Houston NE - Stafford by IHG?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Candlewood Suites Houston NE - Stafford by IHG include a casino on the premises?

No, Candlewood Suites Houston NE - Stafford by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Houston NE - Stafford by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 10:00 AM and 7:30 PM.

Is Candlewood Suites Houston NE - Stafford by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and free Internet access as well as an outdoor pool.

Are there hot tubs at Candlewood Suites Houston NE - Stafford by IHG?

Yes, this hotel has a spa tub.

Does Candlewood Suites Houston NE - Stafford by IHG have a restaurant that serves breakfast?

No, Candlewood Suites Houston NE - Stafford by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Houston NE - Stafford by IHG allow pets to stay free of charge?

Although pets can't stay for free, they are welcome at Candlewood Suites Houston NE - Stafford by IHG. A deposit of USD 100.00 per week is collected.

Does Candlewood Suites Houston NE - Stafford by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Candlewood Suites Houston NE - Stafford by IHG?

The closest major airport to Candlewood Suites Houston NE - Stafford by IHG is Houston William Hobby Airport (HOU), which is 23.7 mi away (38 minutes by car). Another top airport is Houston, TX (EFD-Ellington Field), which is located 26.3 mi away (35-minute drive).

Can I book a room with a balcony at Candlewood Suites Houston NE - Stafford by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Houston NE - Stafford by IHG.

Candlewood Suites Houston NE - Stafford by IHG Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

Ronnie

Traveled with family

Jun 21, 2025

Liked: Property conditions & facilities

good clean room and great staff

Stayed 1 night in Jun 2025

4/10 Poor

Angel

Traveled with group

Jun 17, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Entire hotel smells like cigarette smoke, and the elevator does not work.

Stayed 1 night in Jun 2025

4/10 Poor

Angela

Traveled with family

Jun 9, 2025

Disliked: Staff & service

This is the room we selected. There were 6 of us. When we arrived they did not have this room. They do NOT have this room at all. They will want you to email them a copy of your drivers license. Which I refused to do. They knocked on our door saying they did not put us in the room we were in. (How did we get a key to the room if that was the case?) We were harassed all the way to the pool and the front desk lady would not leave us alone. She stood over us at the pool then because I refused to email my DL closed the pool on us early. Her kids were in the hot tub unattended not allowing hotel guest to get in. Actually made my 18 year old get out of it because her kids were in it. No ice buckets for ice. Found hair stuck to the sink under used soap.

Stayed 2 nights in Jun 2025

2/10 Terrible

David

Jun 5, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Candlewood Suites – Stafford (11230 Southwest Fwy, Houston, TX) Stay: Friday noon – Monday morning (3 nights) • No Housekeeping: Not once during my entire stay did housekeeping service my room. Trash piled up and towels went unchanged. I had to repeatedly go to the front desk to ask for clean towels, which is unacceptable for a multi-night stay. By Sunday night the trash can was overflowing, and since no one came, I requested assistance. The manager guy handed me a trash bag and expected me to replace it myself. (Yes, really.) I ended up placing the full garbage bag outside my door to avoid attracting bugs – and it’s a good thing, because I had already spotted roaches in my room earlier. • Dirty Bedding at Check-In: On arrival, I discovered a stained comforter on the bed. I reported it immediately. Management/front desk lady’s response was baffling: she acknowledged the stain but actually asked if I “still wanted to keep it” on the bed. Of course I didn’t! When I pulled back the sheets, I found small food crumbs inside the blanket, meaning the bedding hadn’t been properly cleaned. By the end of this stay, I felt more stressed than relaxed. Basic amenities (like a clean room, fresh towels, working TV, & trash removal were nonexistent.

2 Roaches by the fridge that front desk said I lied about.

Stained towels with strange hairs - front desk claimed were fresh and clean

Stayed 3 nights in Mar 2025

10/10 Excellent

Jesse J.

Business traveler

May 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

ergul

Traveled with family

May 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thanks for meeting our needs and your kindness!

Stayed 2 nights in May 2025

2/10 Terrible

Natasha

May 20, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Elevator was not working and i had to switch from 2nd floor room with 2 beds to a 1st room with 1 bed, where i could constantly here people getting in and out of cars. They need to make customers aware before we arrive so we can make better arrangements.

Stayed 3 nights in May 2025

8/10 Good

Isamar

May 8, 2025

Stayed 1 night in Apr 2025

2/10 Terrible

Jacquline

Business traveler

Apr 28, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Despicable Deplorable

The stay was horrible. Conditions deplorable! No room services, room not cleaned accept one day, bed and linens never changed, elevator not working. Complained to the front desk multiple times. Front desk phone not working. Marijuanna smell on the floor. Looks like people are living there. Dogs in rooms barking just despicable

Stayed 4 nights in Apr 2025

4/10 Poor

Mitchell

Business traveler, Traveled with family

Apr 23, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

The rooms where not bad and it was very cheap to stay. The staff was nice. The BAD.The pool was locked the hole time. And the patio was a wreck none of the appliances worked fire pit, BBq pit ext. It was very noisy most people that were staying there where living there. It has a lot of late night traffic people fight and a lot of slamming doors. I would not stay again.

Stayed 2 nights in Apr 2025

6/10 Okay

Jean

Traveled with family and small children

Apr 14, 2025

Liked: Property conditions & facilities

Disliked: Staff & service, amenities

The place was good. But the staff was extremely cheap. No utensils to use, provided 1 small shower soap a day. No towels. I stayed for a full week and no one cleaned the room. Getting fresh towels, toilet paper and tissue was a big issue. One of the lady in the front desk that worn glasses was marvelous and kind of lenient.

Stayed 6 nights in Apr 2025

8/10 Good

Beth

Business traveler, Traveled with pets, Traveled with family

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was friendly and accommodating.

Stayed 5 nights in Apr 2025

6/10 Okay

Jeff

Apr 7, 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Apr 2025

2/10 Terrible

Sadaf

Traveled with family

Apr 6, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Mar 2025

6/10 Okay

Elaine

Apr 3, 2025

Liked: Staff & service

Stayed 5 nights in Mar 2025

10/10 Excellent

Romeo

Mar 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely staying again

Love the hotel

Stayed 2 nights in Mar 2025

10/10 Excellent

Mirwin

Traveled with family

Mar 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The receptionists are very hospitable. I like the place that It was close by every places that we need to go.

Stayed 2 nights in Mar 2025

10/10 Excellent

Leroy

Mar 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Mar 2025

8/10 Good

Clivette

Traveled with group, Traveled with family

Mar 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms were very spacious

Stayed 3 nights in Mar 2025

4/10 Poor

Mary Ann

Mar 23, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The garbage was full when I checked into the room. There was a strange smell. And there were small bugs crawling around on the floor. The shampoo holder was falling apart. The fridge was wobbly. The hotel could be decent with some improvements.

Stayed 3 nights in Mar 2025

10/10 Excellent

Jazmine

Mar 17, 2025

Stayed 4 nights in Mar 2025

4/10 Poor

Oscar

Traveled with partner, Traveled with family

Mar 17, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms smelled like smoke and some rooms smelled moldy. They don't do room service everyday so you need to take your dirty towels to them for them to exchange your towels. Also there was a lot of hair on the clean towels. Won't be staying here again.

Stayed 4 nights in Mar 2025