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Best Western Maple City Inn

2.5 star property
Hotel in Hornell with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Maple City Inn

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Free buffet breakfast
Business center
Indoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Canisteo Sq, Hornell, NY, 14843
  • Place, Hornell Erie Depot Museum
    ‪3 min walk‬
  • Place, Railhead Brewing Company
    ‪13 min walk‬
  • Place, Veterans Memorial Park
    ‪14 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Hornell

Best Western Maple City Inn places you within a leisurely stroll of Hornell Erie Depot Museum and Railhead Brewing Company. This 62-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Hornell Erie Depot Museum - 3 min walk - 0.2 miles
  • Railhead Brewing Company - 13 min walk - 0.7 miles
  • Veterans Memorial Park - 14 min walk - 0.8 miles
  • Keuka Lake - 35 min drive - 38.1 miles
  • Letchworth State Park - 42 min drive - 38.7 miles

Getting around

  • Elmira, NY (ELM-Elmira - Corning Regional) - 61 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪The Max - ‬18 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Burger King - ‬8 min walk

About this property

Best Western Maple City Inn

Hotel in Hornell with free breakfast and a fitness center
At Best Western Maple City Inn, guests enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per accommodation, per day, plus a deposit of USD 40 per day
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 40 per day
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to midnight.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Comfort Inn Hornell
Comfort Inn Hotel Hornell
Hornell Comfort Inn
Comfort Hotel Hornell
Comfort Inn Hornell Ny
Best Western Maple City Inn Hornell
Best Western Maple City Inn
Best Western Maple City Hornell
Best Western Maple City
Best Maple City Hornell
Best Western Maple City Inn Hotel
Best Western Maple City Inn Hornell
Best Western Maple City Inn Hotel Hornell

Frequently asked questions

What is there to do within easy reach of Best Western Maple City Inn?

This hotel is located in Hornell, a short 13-minute walk from Railhead Brewing Company and also 14 minutes on foot from Veterans Memorial Park. You'll also find Canacadea State Forest and Hornell Erie Depot Museum within a short drive.

How much does it cost to stay at Best Western Maple City Inn?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Best Western Maple City Inn on Dec 28, 2025 start from $99.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Maple City Inn?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Best Western Maple City Inn have a casino on the premises?

No, Best Western Maple City Inn doesn't have a casino.

Is there an indoor pool at Best Western Maple City Inn?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and midnight.

What amenities will couples enjoy at Best Western Maple City Inn?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include kitchens and free Internet access.

Are there hot tubs at Best Western Maple City Inn?

No, this hotel doesn't have a spa tub.

Does Best Western Maple City Inn have a restaurant with a breakfast menu?

Best Western Maple City Inn offers free buffet breakfast though there is no restaurant.

Will Best Western Maple City Inn allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Maple City Inn for a fee of USD 40 per accommodation, per day. A deposit of USD 40 per day is collected.

Are there connecting rooms at Best Western Maple City Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Best Western Maple City Inn?

No, there aren't any guestrooms with balconies at Best Western Maple City Inn.

Best Western Maple City Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 324 out of 726 reviews
Rating 8 - Good. 265 out of 726 reviews
Rating 6 - Okay. 82 out of 726 reviews
Rating 4 - Poor. 37 out of 726 reviews
Rating 2 - Terrible. 18 out of 726 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Justin

Traveled with partner
Disliked: Cleanliness
Bathroom not clean. Long black hair all over the floor as well as in the shower.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel, Gloucester

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy acces
Stayed 1 night in Sep 2025

10/10 Excellent

Stuart

Stayed 1 night in Aug 2025

6/10 Okay

Heidi

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff at the hotel were kind and helpful. However, the room was in disrepair as we turned on the heat and it smelled like something was burning and about the catch fire. In addition, the handle of the bathroom door was broken and would not lock. There were signs everywhere outside that the hotel is not responsible for your car and based on the surrounding area I could see why those signs are necessary. I got up at 3 AM to make sure my car and the items in it were still there! The hotel is ok, but not for the price we paid, but it’s really the neighborhood that is going to cause me to stay somewhere else next time.
Stayed 1 night in Aug 2025

10/10 Excellent

Tiffany

Stayed 1 night in Jun 2025

10/10 Excellent

Rachel Ellen, Bath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

8/10 Good

santina

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stay was good. But hotel was run down- ceiling was peeling and falling apart. We were given a handicap room which is fine but we didnt need one. We could hear everyone above us move. And the shower made the bathroom floor a mess
Stayed 1 night in Aug 2025

4/10 Poor

Dyasia

Business traveler, Traveled with partner
Disliked: Amenities
No id was asked upon checking in which raises a concern for safety. All i gave was my name which means anyone can check in . The front desk clerk sniffling all over the place. , my room was mediocre , sheets with stains toilet dirty breakfast was not great at all. . Eggs and bacon microwaved. Maybe hire more staff , the “cook “ was also the front desk clerk as well as a cleaner . I’d love to request a refund.
Stayed 1 night in Aug 2025

8/10 Good

Nicholas, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

The staff was super helpful. The breakfast was great. And the overall experience was wonderful.
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Its a motel full of construction workers

Only ONE staffer on to check guests in, guests piled up, no one to help resolve computer issues while another checked guests in.
Stayed 1 night in Jul 2025

8/10 Good

Albert

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Yolene

Traveled with family
Could not check in because system was down. Staff had no idea when it would be back up. After traveling 5 hours we had to find another hotel which was 30 minutes away.
Stayed 1 night in Jul 2025

6/10 Okay

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
My wife and I both woke up with miserable back aches. Not sure why, but it was a tough day b/c of that.
Stayed 1 night in Jul 2025

10/10 Excellent

Lillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly!!
Stayed 2 nights in Jul 2025

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service
Staff was nice, but very run down area and building looked run down and outdated. Room was clean and amenities were adequate
Stayed 2 nights in Jul 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very clean staff was very polite and answered any questions that we had about where stuff was and some places if you DoorDash will deliver right to your room
Stayed 2 nights in Jul 2025

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a little small but we were the only ones there. The breakfast provided was great. Check in was very slow. The room was a decent one. Large fridge and microwave. Otherwise average but clean. Rate was high for what it was, but it was also graduation weekend. Would stay again at a lower rate.
Stayed 1 night in Jun 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Nancy

Traveled with family
Disliked: Staff & service
I had to cancel my reservation a week before the trip. No one answered the phone and they still assume I was there. They will not respond to a message from Expedia. Would never recommend this hotel to anyone!!
Stayed 1 night in Jun 2025

4/10 Poor

Peter

Stayed 4 nights in Jun 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
Old and dated.
Stayed 1 night in Mar 2025

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