8/10 Bueno
Laurie D.
18 ago. 2025
Le gustó: Limpieza
Beautiful house for multiple families. Furnishings, indoor and outdoor space, kitchen, all beautiful. The internet access was completely non-functional for the entirety of our stay. This was not due to a provider outage but was specific to the property itself. We had four working adults who were relying on a stable internet connection to work remotely, which was one of the reasons we selected this home. In addition to impacting our ability to work, this issue rendered the numerous TVs—each reliant on internet streaming—unusable. Secondly, the dryer in the home was not working, a fact confirmed by the maintenance technician. With eight people staying at the property, including four children, this created a significant inconvenience. We had planned accordingly to do laundry during the stay and did not overpack, assuming the listed amenities would be available and functional. While we understand that occasional issues can arise, the combination of all these problems made our stay far less enjoyable and convenient than we had expected. The lack of resolution during the stay only added to our frustration. Heather from Tahoe Rental Company was great to try and resolve our issues. However, given the extent of the disruptions, we were given a less than satisfactory resolution on our cost.
Laurie D.
Se hospedó 4 noches en julio de 2025
