Homewood Suites by Hilton Holyoke-Springfield/North

3.0 star property

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Photo gallery for Homewood Suites by Hilton Holyoke-Springfield/North

Terrace/patio
Premium bedding, in-room safe, desk, iron/ironing board
Free daily on-the-go breakfast
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
375 Whitney Ave, Holyoke, MA, 01040
  • Place, Holyoke Mall
    ‪2 min walk‬
  • Place, Ashley Watershed
    ‪5 min walk‬
  • Place, Connecticut River
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

Suite, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(10 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.4 out of 10
Very good
(11 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

8.0 out of 10
Very good
(3 reviews)
  • 500 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

  • 500 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Studio, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(6 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed (1 Bedroom)

9.0 out of 10
Wonderful
(32 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

King Corner Studio Suite-Non-Smoking

  • Sleeps 4

Queen Studio Suite-Non-Smoking

  • Sleeps 4

One-Bedroom King Suite - Non-Smoking

  • Sleeps 4

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 6

2 Bedroom 1 King 2 Queen Bed Suite 2 Bath Non Smoking

  • Sleeps 8

King Studio With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible And Non-Smoking

  • Sleeps 4

2 Queen Hearing Accessible Suite Nonsmoking

  • Sleeps 6

Mobility Access King Bed and Two Queen Beds Two Bedroom Suite with Tub

  • Sleeps 8

Mobility/Hearing Access Two Queen Suite with Tub

  • Sleeps 6

Mobility/Hearing Access Premium King Studio with Roll in Shower

  • Sleeps 4

About the neighborhood

Holyoke

Holyoke Mall is a short stroll from Homewood Suites by Hilton Holyoke-Springfield/North, and other popular attractions like Wistariahurst Museum are within a 10-minute drive. This 114-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Holyoke Mall - 2 min walk - 0.1 miles
  • Ashley Watershed - 5 min walk - 0.3 miles
  • Holyoke Crossing - 11 min walk - 0.6 miles
  • Connecticut River - 2 min drive - 1.4 miles
  • Bear Hole Watershed - 3 min drive - 0.9 miles

Getting around

  • Springfield Union Station - 17 min drive
  • Bradley Intl. Airport (BDL) - 37 min drive

Restaurants

  • ‪Dunkin' - ‬2 min drive
  • ‪Cinnabon - ‬15 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬20 min walk
  • ‪McDonald's - ‬4 min drive

About this property

Homewood Suites by Hilton Holyoke-Springfield/North

Guests staying at Homewood Suites by Hilton Holyoke-Springfield/North enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a hot tub, conference space, and coffee/tea in a common area.
Guests can expect 27-inch TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include kitchens, sofa beds, and refrigerators.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 23 2026 to April 1 2026 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from December 9 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010261370
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0010261370.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Holyoke-Springfield/North
Homewood Suites Hilton Hotel Holyoke-Springfield/North
Homewood Suites Hilton Holyoke-Springfield/North Hotel Holyoke
Homewood Suites Hilton Holyoke-Springfield/North Hotel
Homewood Suites Hilton Holyoke-Springfield/North Holyoke
Homewood Suites by Hilton Holyoke Springfield/North
wood Suites Hilton HolyokeSpr
Homewood Suites by Hilton Holyoke Springfield/North
Homewood Suites by Hilton Holyoke-Springfield/North Hotel
Homewood Suites by Hilton Holyoke-Springfield/North Holyoke

Frequently asked questions

Is free cancellation available at Homewood Suites by Hilton Holyoke-Springfield/North?

Homewood Suites by Hilton Holyoke-Springfield/North provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Homewood Suites by Hilton Holyoke-Springfield/North?

As of Mar 18, 2026, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Holyoke-Springfield/North on Mar 31, 2026 start from $136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Homewood Suites by Hilton Holyoke-Springfield/North?

This hotel is located in Holyoke within a short 5-minute walk of Holyoke Mall. You'll also find Connecticut River and Big E within a short drive.

Will I be able to park at Homewood Suites by Hilton Holyoke-Springfield/North?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Homewood Suites by Hilton Holyoke-Springfield/North feature a casino on the premises?

No, Homewood Suites by Hilton Holyoke-Springfield/North doesn't have a casino.

Is there an indoor pool at Homewood Suites by Hilton Holyoke-Springfield/North?

Yes, this hotel has an indoor pool along with a hot tub. Note though that pool facilities will be unavailable from February 23 2026 until April 1 2026 (subject to change).

Is Homewood Suites by Hilton Holyoke-Springfield/North a good place to stay for couples?

Amenities that appeal to couples at this hotel include a kitchen, premium bedding, and free Internet access.

Does Homewood Suites by Hilton Holyoke-Springfield/North have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Homewood Suites by Hilton Holyoke-Springfield/North have a restaurant that serves breakfast?

Homewood Suites by Hilton Holyoke-Springfield/North offers free on-the-go breakfast each morning though there is no restaurant.

Does Homewood Suites by Hilton Holyoke-Springfield/North allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Homewood Suites by Hilton Holyoke-Springfield/North for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls.

Does Homewood Suites by Hilton Holyoke-Springfield/North have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Homewood Suites by Hilton Holyoke-Springfield/North?

The closest major airport to Homewood Suites by Hilton Holyoke-Springfield/North is Westfield, MA (BAF-Barnes Municipal), which is 7.4 mi away (24 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 27.9 mi away (37-minute drive).

Are there rooms with balconies at Homewood Suites by Hilton Holyoke-Springfield/North?

No, at Homewood Suites by Hilton Holyoke-Springfield/North, there aren't any guestrooms that list a balcony.

Homewood Suites by Hilton Holyoke-Springfield/North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1005 reviews
Rating 8 - Good. 220 out of 1005 reviews
Rating 6 - Okay. 65 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 32 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

MELISSA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely love it here. My husband and I stay here a couple times a year for a getaway. The staff is always pleasant. They are renovating the hotel, but it is not affecting the stay at all. I highly recommend this hotel. I cannot wait for my next stay!
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2025

6/10 Okay

Angela

Liked: Cleanliness
Ok - seemed ready for updating
Stayed 2 nights in Nov 2025

10/10 Excellent

Phalba

Stayed 2 nights in Nov 2025

10/10 Excellent

Phalba

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Nov 2025

6/10 Okay

Josh

Stayed 4 nights in Nov 2025

2/10 Terrible

Robert

Traveled with family
Disliked: Amenities
Front desk was rude We were told we were going to a crib in the room We called 3 times to make sure we were told it was a crib and not a pack n play When we showed up there was no crib when I called I was told that tgey would send one up right away I waited then called back and was told the houseman was busy vacuuming and would come up after he was finished I told them it was unacceptable my son in law had to go and get it There was no crib it was a pack n play I was told this is all they had tgey don’t have cribs The front desk young man was rude and didn’t care he said he talked to his manager who would not talk to me and he said they have cribs I would never stay here ever again Had it not been thanksgiving evening i would have driven home Horrible experience
Stayed 1 night in Nov 2025

10/10 Excellent

Ikenna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool and breakfast was great. And the bed, I’m thinking of getting my own bed like that
Stayed 2 nights in Nov 2025

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Nov 2025

10/10 Excellent

Josh

Stayed 2 nights in Nov 2025

8/10 Good

Melanie

Stayed 2 nights in Nov 2025

10/10 Excellent

Emory

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the large pool and hot tub. The breakfast staff were really friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Alyssa

Stayed 1 night in Nov 2025

10/10 Excellent

Noah

Stayed 4 nights in Oct 2025

8/10 Good

susan

Stayed 1 night in Oct 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Valerie, Abington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only here for a short time but everything seemed nice.
Stayed 1 night in Oct 2025

2/10 Terrible

Carleen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 6 months in advance for Family weekend at UMass. Room not available despite emails & texts days prior re reservation. Expedia blaming hotel. Hotel blaming Expedia.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. We stayed here because odds the pool and hot tub. They were clean and well maintained, just need better ventilation. Honestly the only complaint. Breakfast was very good also.
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Stayed 3 nights in Aug 2025

10/10 Excellent

Nicholas, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the outskirts of Springfield, close to a shopping mall with great restaurants!
Stayed 3 nights in Sep 2025

4/10 Poor

Erin

Disliked: Cleanliness, property conditions & facilities
Way to experience for condition of hotel. Need to update. Pool area and bathrooms especially. Comfortable beds were great though
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025