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Miyajima Hotel Makoto

3.5 star property
Ryokan with a 24-hour front desk, 8-minute walk to Itsukushima Shrine

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Photo gallery for Miyajima Hotel Makoto

Lobby
Vending machine
Sauna
Exterior
Mountain view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
755 Miyajimacho, Hatsukaichi, Hiroshima-ken, 739-0518
  • Place, Miyajima Ferry Terminal
    ‪4 min walk‬
  • Place, Omotesando Shopping Arcade
    ‪4 min walk‬
  • Place, Itsukushima Shrine
    ‪6 min walk‬
  • Airport, Iwakuni (IWK)
    ‪36 min drive‬

Room options

View all photos for Traditional Room (Japanese-Style)

Traditional Room (Japanese-Style) | Premium bedding, in-room safe, free WiFi

Traditional Room (Japanese-Style)

9.2 out of 10
Wonderful
(19 reviews)
  • 291 sq ft
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

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About the neighborhood

Hatsukaichi

Located in Itsukushima, Miyajima Hotel Makoto is within a 5-minute walk of Omotesando Shopping Arcade and within 15 minutes of other popular attractions like Itsukushima Shrine. This 45-room, 3.5-star ryokan has in-room conveniences like refrigerators, electric kettles, and TVs.

What's nearby

  • Miyajima Ferry Terminal - 4 min walk - 0.3 miles
  • Omotesando Shopping Arcade - 4 min walk - 0.3 miles
  • Five-Story Pagoda - 4 min walk - 0.3 miles
  • Itsukushima Shrine - 6 min walk - 0.3 miles
  • Miyajima Aquarium - 5 min drive - 0.6 miles

Getting around

  • Hatsukaichi Hiroden-miyajima-guchi Station - 1 min drive
  • Miyajimaguchi Station - 1 min drive
  • Hiroshima Airport (HIJ) - 51 min drive

Restaurants

  • ‪まめたぬき - ‬5 min walk
  • ‪みやじま食堂 - ‬4 min walk
  • ‪牡蠣屋 - ‬5 min walk
  • ‪りらっくま茶房 - ‬4 min walk
  • ‪Gebura - ‬4 min walk

About this property

Miyajima Hotel Makoto

Ryokan with a 24-hour front desk, 8-minute walk to Itsukushima Shrine
Guests of Miyajima Hotel Makoto enjoy free WiFi in public areas, conference space, and a garden. Transportation is made easy with a free ferry terminal shuttle. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables.
Guests can expect free WiFi and 32-inch TVs with digital channels. Bathrooms offer slippers and bidets, and beds sport premium bedding. Refrigerators, electric kettles, and safes are also available.
Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free ferry terminal shuttle

Food and drink

  • Kaiseki meal

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden

Spa

  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: PayPay.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel Makoto
Hotel Makoto Miyajima
Hotel Miyajima
Makoto Hotel
Makoto Hotel Miyajima
Makoto Miyajima
Miyajima Hotel
Miyajima Hotel Makoto
Miyajima Makoto
Miyajima Makoto Hotel
Miyajima Hotel Hatsukaichi
Miyajima Hotel Makoto Japan/Hiroshima Prefecture - Hatsukaichi
Miyajima Hotel Makoto Hatsukaichi
Miyajima Makoto Hatsukaichi
Miyajima Hotel Makoto Ryokan
Miyajima Hotel Makoto Hatsukaichi
Miyajima Hotel Makoto Ryokan Hatsukaichi

Frequently asked questions

Is a free cancellation option available at Miyajima Hotel Makoto?

Miyajima Hotel Makoto offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do near Miyajima Hotel Makoto?

This ryokan is situated in Itsukushima within a 10-minute walk of Itsukushima Shrine and Miyajima Ferry Terminal. You'll also find Setonaikai National Park and Omotesando Shopping Arcade less than a mile away.

Will I be able to park at Miyajima Hotel Makoto?

No, there isn't parking at this ryokan.

Does Miyajima Hotel Makoto feature a casino?

No, Miyajima Hotel Makoto doesn't have a casino.

Is there an indoor pool at Miyajima Hotel Makoto?

No, there is no indoor pool at this ryokan.

What amenities will couples enjoy at Miyajima Hotel Makoto?

Amenities that appeal to couples at this ryokan include premium bedding, bathrobes, and slippers.

Are there hot tubs at Miyajima Hotel Makoto?

No, there isn't a spa tub at this ryokan.

Does Miyajima Hotel Makoto have a restaurant that serves breakfast?

No, Miyajima Hotel Makoto doesn't have a restaurant that serves breakfast.

Does Miyajima Hotel Makoto allow pets to stay for free?

No, pets aren't allowed at Miyajima Hotel Makoto.

Are there connecting rooms at Miyajima Hotel Makoto?

No, there aren't connecting guestrooms at this ryokan.

What is the closest airport to Miyajima Hotel Makoto?

The closest major airport to Miyajima Hotel Makoto is Iwakuni Airport (IWK), which is 15.9 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Miyajima Hotel Makoto?

No, there aren't any accommodations with balconies at Miyajima Hotel Makoto.

Miyajima Hotel Makoto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 163 out of 262 reviews
Rating 8 - Good. 75 out of 262 reviews
Rating 6 - Okay. 20 out of 262 reviews
Rating 4 - Poor. 3 out of 262 reviews
Rating 2 - Terrible. 1 out of 262 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Fredrick

Traveled with family
Liked: Cleanliness
The staff seem nice but basic expectations were not met. Did not pick-up us ubtik 30 minutes after we arrived although i informed many times. I had to contact expedia to get them to respond. Food and services at hotel were average and slightly below for Japan. The staff was quick to clean up while eating. They seem nervious and wanting people to leave. Limited support on how to prepare and put foos together. I am so disappointed by the experience. It was not worth all we paid
Stayed 1 night in Aug 2025

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Good good!
Stayed 1 night in Jul 2025

4/10 Poor

Gloryvee, Humacao

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is a traditional japanesse ryokan. Smell bad and the bathroom was dirty. The elevator and the public areas smell bad like humidity. The hotel needs a reimbursement. I don't recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Terri

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miyajima Hotel Makato

The Miyajima Hotel Makato was an absolutely excellent experience. Their customer service was the best I have ever seen in my life! They were very helpful with every need and request. I absolutely would stay here again! The only thing I would change was the type of room. Make sure you want to stay in a traditional room if that is what you want. It is what we requested and was so cool. Next time I would stay in a modern room. They were excellent!
Stayed 1 night in Jun 2025

8/10 Good

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Miyajima Hotel Makoto. The traditional rooms are large and well-appointed, however some decor and components are obvoously outdated. There is also a distinctly earthy/broccoli-like smell throughout the hotel, which may bother some people. The front desk staff were friendly and welcoming, and helped us with dinner reservations. Overall, we would say this hotel is above-average compared to most of our stays in Japan.
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Miki

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The workers are very nice and kind. They come to the ferry port anytime when you call to pick us up. The room is very nice too.
Stayed 1 night in Jun 2025

10/10 Excellent

Patrizia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in great location

Amazing hotel, amazing dinner. Room was really big and mats extremelly comfortable. Location was great. Onsen was a plus
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellwnt service
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Fantastic location, wonderful reception, very atmospheric and traditional Japanese hotel. Highly recommended.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Great hotel

The staff were extremely helpful when we arrived. They let us store our luggage until check in time. The room was very spacious. We chose the Japanese style room. The staff made up the beds while we went out for dinner.
Stayed 1 night in May 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Miyajima Hotel Makoto was a lovely stay. The room was traditional and beautiful. The staff extremely welcoming. The area was quiet yet convenient. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Very interesting meals! Nice onsen Great service Interesting artifacts
Stayed 1 night in May 2025

10/10 Excellent

Jonathan, Honolulu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit away from the shops and other hotels and nested amongst the residential area is this gem of a ryokan. Got the authentic experience of sleeping on Japanese futons and bathing in the public bath. The rooms also had modern. Bathrooms and showers. Fully recommend paying for the attached kaiseki dinner and breakfast, both were amazing experiences. Our favorite was the breakfast miso soup! Can't recommend highly enough!
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! We arrived early to the hotel as we had taken the ferry over early in the morning. They were able to store our bags for the day and placed them in our rooms when the room was ready. Someone was at the door of the hotel ready to greet you as you came in. The room was very spacious and had everything we needed in it. We unfortunately did not get to take advantage of the onsen, because we were exhausted after walking so much. The view from our room was amazing, looking out over the roof of the hotel and down on cherry trees, where both birds and deer gathered. At about six pm we had a knock on the door and two gentlemen came and made up our Japanese style beds for us. The only bad thing for us was that we only booked one night here. We would have stayed on the island much longer at at this hotel longer if we had the time.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Futon bed on tatami mats with a view over the bay. Onsen hot public bath. The most solid room safe I have ever seen. Degustation dinner and breakfast. Short uphill walk from ferry terminal.
Stayed 1 night in Apr 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible Experience

Incredible. Excellent service, delicious full course Japanese style breakfast, relaxing and clean Onsen. They offered a free shuttle to the Miyajima ferry station when we left, overall a perfect experience, clean, professional, authentic food and Japanese hotel experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Janelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We loved our stay at the hotel. They were very accommodating and even picked up our luggage from the ferry terminal so that we could maximize our time. I highly recommend.
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely traditional Japanese style hotel and room. Friendly staff and great location. Overall a lovely experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Manato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかった
Stayed 1 night in Mar 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ryokan Japanese hotel close to all the Miyajima places of interest. Good sized room for 2 and could accommodate 4. Made good use of public and private Onsen (hot baths) and fantastic Japanese food beautifully presented at both breakfast and dinner. Hotel staff couldn’t do enough to make you feel welcome and make sure you enjoyed your stay - Arigato!
Stayed 3 nights in Mar 2025

10/10 Excellent

benny

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and nice
Stayed 1 night in Mar 2025

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