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Trailborn Highlands, Outdoor Collection by Marriott Bonvoy

4.0 star property
Hotel in Highlands with a coffee shop and a restaurant

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Photo gallery for Trailborn Highlands, Outdoor Collection by Marriott Bonvoy

Property amenity
Property video
View from property
Breakfast, lunch and dinner served
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
96 Log Cabin Lane, Highlands, NC, 28741
  • Place, Cullasaja River Gorge
    ‪3 min walk‬
  • Place, Highlands Playhouse
    ‪7 min walk‬
  • Place, The Bascom Center for the Visual Arts
    ‪8 min walk‬

Room options

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 2 Queen Beds

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Garden)

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Garden)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Garden)

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Suite (The Garden)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 2 Queen Beds, Patio

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed, Patio

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 2 Queen Beds

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About the neighborhood

Highlands

Trailborn Highlands, Outdoor Collection by Marriott Bonvoy places you next to Nantahala National Forest and within a 5-minute walk of Cullasaja River Gorge. This 63-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free self parking.

What's nearby

  • Cullasaja River Gorge - 3 min walk - 0.2 miles
  • Highlands Playhouse - 7 min walk - 0.4 miles
  • The Bascom Center for the Visual Arts - 8 min walk - 0.4 miles
  • Highlands Art Gallery - 10 min walk - 0.6 miles
  • Highlands Country Club - 2 min drive - 1.3 miles

Getting around

  • Asheville Regional Airport (AVL) - 89 min drive

Restaurants

  • ‪Shell - ‬14 min walk
  • ‪Wildcat Cliffs Country Club - ‬11 min drive
  • ‪Calders Coffee Cafe - ‬10 min walk
  • ‪Oak Steakhouse - ‬9 min drive
  • ‪Blue Bike Cafe - ‬12 min walk

About this property

Trailborn Highlands, Outdoor Collection by Marriott Bonvoy

Hotel in Highlands with a coffee shop and a restaurant
Renovated in 2024, Trailborn Highlands, Outdoor Collection by Marriott Bonvoy offers free WiFi in public areas, coffee in a common area, and a library. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, a fireplace in the lobby, and a vending machine.
42-inch flat-screen TVs come with cable channels. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Other standard amenities include minibars, coffee makers, and laptop-compatible safes.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Highland Supper Club

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - June 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per accommodation (varies based on length of stay)
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Highlands Inn Lodge
Inn Lodge
Highlands Hampton Inn
Highlands Inn Lodge
Trailborn Highlands Hotel
Trailborn Highlands Highlands
Trailborn Highlands Hotel Highlands

Frequently asked questions

Is a free cancellation option available at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy?

Trailborn Highlands, Outdoor Collection by Marriott Bonvoy provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy?

As of Jan 31, 2026, prices found for a 1-night stay for 2 adults at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy on Mar 3, 2026 start from $150.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Trailborn Highlands, Outdoor Collection by Marriott Bonvoy?

Guests positively rate the hotel's walkable location in Highlands, just steps from Nantahala National Forest and Cullasaja River Gorge, and within a short walk of The Bascom Center for the Visual Arts. You'll also find Highlands Playhouse and Highlands Art Gallery less than a mile away.

Is there parking available at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Trailborn Highlands, Outdoor Collection by Marriott Bonvoy include a casino on the premises?

No, Trailborn Highlands, Outdoor Collection by Marriott Bonvoy doesn't have a casino.

Will I find an indoor pool at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Trailborn Highlands, Outdoor Collection by Marriott Bonvoy have a hot tub?

No, this hotel doesn't have a spa tub.

Does Trailborn Highlands, Outdoor Collection by Marriott Bonvoy have a restaurant that serves breakfast?

Yes, Trailborn Highlands, Outdoor Collection by Marriott Bonvoy serves breakfast for a surcharge at Highland Supper Club.

Will Trailborn Highlands, Outdoor Collection by Marriott Bonvoy allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy for a fee of USD 35 per accommodation, per day. The property also provides food and water bowls.

Does Trailborn Highlands, Outdoor Collection by Marriott Bonvoy have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy garden or courtyard views.

Does Trailborn Highlands, Outdoor Collection by Marriott Bonvoy have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Trailborn Highlands, Outdoor Collection by Marriott Bonvoy.

Trailborn Highlands, Outdoor Collection by Marriott Bonvoy Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 194 out of 274 reviews
Rating 8 - Good. 51 out of 274 reviews
Rating 6 - Okay. 20 out of 274 reviews
Rating 4 - Poor. 7 out of 274 reviews
Rating 2 - Terrible. 2 out of 274 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was cutely decorated and comfortable. Loved the coffee/tea and snack area in the room. The Fellows tea kettle was perfect. Bed was low, but comfy. Parking was plentiful. The continental breakfast was bare bones and the banana bread was pretty bland. Husband did not have hot water both days but the desk person gave us a small refund for the inconvenience. Prices were quite high due to leaf season. Fire pit and lobby were cozy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. It was very roomy. Comfortable beds. The staff was super nice and very accommodating. I would definitely recommend this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsay

Stayed 2 nights in Oct 2025

4/10 Poor

Judy

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
While I find nothing wrong with the hotel and the staff, I was quite disappointed as I was expecting a 4 Star experience and this is definately not a 4 Star hotel. It doesn't even meet the criteria for such. I the future I will not base my decisions on the Star rating. This disappointment certainly had a negative effect on my trip.
Stayed 3 nights in Oct 2025

8/10 Good

Marc

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a wonderful find in the area . Rooms were pristine with great outdoor ambience. Just very likited dining options but Main St is about 5 mins walk. The morning coffee with Continental breakfast was a very nice touch. When hotels provide you little things like a free coffee and breakfast makes the hotel very inviting and home-y. That was a nice touch! Wish tours were offered by front desk and that they are more knowledgeable about the area. That would have been more ideal!
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is clean and the staff was friendly!
Stayed 1 night in Oct 2025

10/10 Excellent

Ann Duvall

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Very pet friendly. Relaxing, wonderful stay.
Stayed 4 nights in Oct 2025

4/10 Poor

Satvinder

Liked: Cleanliness
Disliked: Staff & service
There was no hand soap at the bathroom sink. Upon asking, staff said they were out of stock. Upon me asking they gave the large bath body wash bottle which I kept by sink One of the two queen beds was missing a liner bed sheet For reporting the issues, I had to walk to the reception since no one answered the phone from room
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings and convenient location. Great amenities.
Stayed 3 nights in Oct 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location in the woods but only minutes from Highlands
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and very well organized. Everything was well maintained and clean. I enjoyed the in room coffee service. The staff was very friendly and helpful with a last minute reservation.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Shower title grout is pretty dirty and the bathroom seemed data, not sure if that's a retro design. AC was a bit hard to figure out and I ended up waking up in the middle of both night hot, second night I was drenched in sweat. The comforter covers are not breathable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We enjoyed our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were not very comfortable. They were too low and kind of lumpy. I know there's not much they can do about stink bugs but I killed four in the 3 days we were there.
Stayed 2 nights in Oct 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent except for a loud air conditioning/heat unit. Otherwise I would have given it an excellent rating rather than good. As others have mentioned a relaxing in room chair would be a welcomed addition, though not essential. The staff is excellent and the location excellent.
Stayed 2 nights in Sep 2025

6/10 Okay

claude

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
front desk not very pleasant, felt like you were an inconvenience to them, and extra "supper club"benefit people acted the same way , wasn't very hospitable
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Too profit oriented. Although the facility was fine everything except possibly the furniture was for sale
Stayed 1 night in Oct 2025

10/10 Excellent

Todd

Traveled with pets, Traveled with family
Liked: Amenities
Very nice.
Stayed 1 night in Sep 2025

6/10 Okay

Mary

Liked: Staff & service

Old building, "budget" Highlands hotel

The hotel was pretty old. The windows were very dirty that it was hard to see outside. The shower handle fell off while I was showering, and there seems to be permanent staining on the tile grout. The "fruit and home-made banana bread breakfast" was only red apples with no butter for the banana bread (which did not seem home made and was pretty bland). There was no pricing for the mini bar. Automatic doors at front lobby entrance would have been nice for managing luggage cart by myself. With Highlands being a pretty popular wedding destination, I was surprised there was no where to hang my full-length dress, nor was there any iron to use to de-wrinkle. No glasses for water, only two styrofoam coffee cups. The rooms themselves were roomy very though.
Stayed 2 nights in Oct 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
staff helpful. nice location. enjoyed
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming staff!
Stayed 3 nights in Sep 2025

6/10 Okay

Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

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