The host took care of issues promptly. Had a noisy fan on the heat pump so they switched us to another unit. The rooms were very comfortable, with good heat, soft beds, and very clean. The units are new so everything looks great. Prices were very good. Great communication. We would liked faster internet as it topped out at 28 Mbps which is slow. Another table for each bed would be a nice addition. No place for old people to have their CPAP machines, smartphones and eyeglasses (we have stuff) next to the bed with only one table next to the bed(s).