Steigenberger Grandhotel & Spa

Family-friendly fun on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Steigenberger Grandhotel & Spa

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Lobby
On the beach, white sand, beach cabanas, beach towels
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Breakfast available
  • Parking available

Explore the area

View in a map
Liehrstrasse 11, Heringsdorf, MV, 17424
  • Place, Ahlbeck Beach
    ‪2 min walk‬
  • Place, Heringsdorf Pier
    ‪10 min walk‬
  • Place, Ahlbeck Pier
    ‪19 min walk‬
  • Airport, Heringsdorf (HDF)
    ‪16 min drive‬

Room options

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Executive Suite

  • 915 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Executive Room

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Family Suite

  • 592 sq ft
  • 2 bedrooms
  • Park view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Room

8.0 out of 10
Very good
(2 reviews)
  • 388 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

Junior Suite

  • 592 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 Double Bed

Superior Room

7.6 out of 10
Good
(4 reviews)
  • 388 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Seebad Heringsdorf

Steigenberger Grandhotel & Spa places you next to Islands of the Baltic Sea and Usedom Nature Park. This resort has 169 rooms and welcomes guests with conveniences like 3 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Ahlbeck Beach - 2 min walk - 0.1 miles
  • Usedom Treetop Walk - 6 min walk - 0.4 miles
  • Heringsdorf Pier - 10 min walk - 0.6 miles
  • Ahlbeck Pier - 19 min walk - 1.0 mile
  • Tropenhaus Bansin - 6 min drive - 2.6 miles

Getting around

  • Seebad Heringsdorf Station - 8 min walk
  • Heringsdorf (HDF) - 20 min drive

Restaurants

  • ‪Braca - taste The Breeze - ‬10 min walk
  • ‪Luv & Lee - ‬3 min walk
  • ‪Usedomer Brauhaus - ‬11 min walk
  • ‪Ponte Rialto - ‬9 min walk
  • ‪tutto per tutti - ‬10 min walk

About this property

Steigenberger Grandhotel & Spa

Family-friendly fun on the beach, with outdoor pool
Guests of Steigenberger Grandhotel & Spa enjoy a full-service spa, an indoor pool, and an outdoor pool. If you drive, self parking is EUR 24 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 30 per person one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, minibars, and coffee makers.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Children under 14 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Baltic Sea Grand Spa has 15 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 3 years old are not allowed in the spa without adult supervision.

Similar properties

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 55.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 March, EUR 2.50 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 November - 31 December, EUR 2.70 per person, per night. This tax does not apply to children under 6 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 39 for adults and EUR 39 for children
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Self parking fee: EUR 24 per day
  • Extended parking fee: EUR 24 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 55.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers self parking, along with extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking and high chair.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Steigenberger Grandhotel Heringsdorf Resort
Steigenberger Grandhotel Heringsdorf
Steigenberger Grandhotel Hotel Heringsdorf
Steigenberger Grandhotel Spa Heringsdorf
Steigenberger Grandhotel Spa
Steigenberger Grandhotel & Spa Resort
Steigenberger Grandhotel Spa Heringsdorf
Steigenberger Grandhotel & Spa Heringsdorf
Steigenberger Grandhotel & Spa Resort Heringsdorf

Frequently asked questions

Is free cancellation available at Steigenberger Grandhotel & Spa?

Steigenberger Grandhotel & Spa offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Steigenberger Grandhotel & Spa?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Steigenberger Grandhotel & Spa on Oct 5, 2025 start from $242.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Steigenberger Grandhotel & Spa?

This resort is located in Heringsdorf, just steps from Islands of the Baltic Sea and Ahlbeck Beach, and within a short walk of Heringsdorf Pier. You'll also find Ahlbeck Pier and Heringsdorf Beach less than a mile away.

Is parking available on site at Steigenberger Grandhotel & Spa?

Yes, parking is offered for EUR 24 per day. Though parking is available on request, accessible parking and electric car charging are also available.

Is there a spa at Steigenberger Grandhotel & Spa?

Baltic Sea Grand Spa is the resort's spa and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Steigenberger Grandhotel & Spa feature a casino at the property?

No, Steigenberger Grandhotel & Spa doesn't have a casino.

Will I find an indoor pool at Steigenberger Grandhotel & Spa?

Yes, this resort has an indoor pool along with an outdoor pool.

What do couples enjoy most about Steigenberger Grandhotel & Spa?

This beachfront resort offers many amenities for couples, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Steigenberger Grandhotel & Spa?

Yes, this resort has a spa tub.

Does Steigenberger Grandhotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Steigenberger Grandhotel & Spa has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Steigenberger Grandhotel & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Steigenberger Grandhotel & Spa for a fee of EUR 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Steigenberger Grandhotel & Spa?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

Where is the closest airport to Steigenberger Grandhotel & Spa?

The closest major airport to Steigenberger Grandhotel & Spa is Heringsdorf (HDF), which is 7 mi away (20 minutes by car). Another top airport is Peenemuende (PEF), which is located 25.2 mi away (84-minute drive).

Are there rooms with balconies that I can book at Steigenberger Grandhotel & Spa?

Yes, every guestroom at Steigenberger Grandhotel & Spa comes with a balcony with some featuring sea or park views.

Reviews

Steigenberger Grandhotel & Spa Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 219 out of 313 reviews
Rating 8 - Good. 75 out of 313 reviews
Rating 6 - Okay. 14 out of 313 reviews
Rating 4 - Poor. 3 out of 313 reviews
Rating 2 - Terrible. 2 out of 313 reviews

Reviews

10/10 Excellent

K, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel perhaps some attention needs to be paid to replenishing shampoo/soap in the wellness area
Stayed 2 nights in Jan 2020

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was even better than we expected from the advertisements that led us to choose it. We stayed for three nights and would happily have stayed longer. The catering for breakfast was first class as was everything about the hotel. No effort was spared to help guests to be comfortable.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Svetlana

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in a nice location, with a very good breakfast selection. Prices are reasonable and food is great. What dented our experience was the inconsistent level of friendliness of the staff, which ranged from a genuine very eager to please to (from a UK perspective plain) rude.
Stayed 3 nights in Feb 2018

10/10 Excellent

james, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel. every thing is your finger tips

everything about the hotel was very good. especially for an english speaking person. food was very good and is such a nice place for a holiday.

10/10 Excellent

Ina, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

The hotel fits perfectly into this great place. The room is great, as well as the restaurants, breakfast and Spa. Rent a bicycle to explore the town or cross the street to the beach. I'll come back!

8/10 Good

Thomas, Zug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for relexed weekend

Great Hotel for a relaxed stay - very friendly staff - great opening hours for spa and breakfast Only minus: Pools in the spa area are fairly small and not very warm (no jacuzzi)- Breakfast was good overall good but for hotels at this price & star level they usually tent to be a bit better

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good facilities, service needs improving.

Hotel is new and shiny and the facilities are clearly the best in town. However, the service level is patchy and does not reflect the excellent infrastructure. Credit where it’s due, the restaurant staff are very good. The food outlets we tried, the main restaurant and the bistro bar, both ran very well. The front desk and the bar service however are not delivering 5 star service. The front desk team seemed unsure about everything. Whilst we were there the internet went down i.e. both the business centre and the wifi. There seemed no urgency to do anything about this. By day 4 when we left, still not working. I imagine that had the tills stopped then the IT hiccup might have been fixed! There is a lot of technology in this hotel and they must have in-house IT. Totally unacceptable at these prices and more annoying by the shrugging of shoulders when asked when it would be fixed. The bar area too is most unwelcoming verging on intimidating. Overall not good enough to guarantee a return visit.

8/10 Good

Darius

Liked: Cleanliness
Leider sind es keine 5 Sterne mehr. Zimmer sind in die Jahre gekommen. Personal an der Rezeption ein wenig unwissend. Reinigung der Suite hat mit 2 Mann ganze 5 Minuten gedauert einfach rein und raus . Definitiv keine 5 Sterne
Stayed 7 nights in Jun 2025

10/10 Excellent

Eva Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren zum zweiten Mal im Steigenberger in Heringsdorf! Es ist immer wieder schön! Toller beheizter Pool, schöner Saunabereich und ein wundervolles Frühstück. Einen langen Spaziergang am Strand bis nach Polen können wir empfehlen und wenn die Füße müde sind, kann man von dort mit dem Zug zurück an den Bahnhof innerhalb weniger Minuten fahren und schnell ins Hotel.
Stayed 3 nights in Apr 2025

6/10 Okay

Bernhard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hydrojet-Anlage im Pool seit Wochen defekt.Hotel wirbt aber immer noch damit.Wasserhahn im Bad mit Kalkflecken überzogen.Wurde während der Aufenthaltszeit nich beseitigt. Nachdem man versehentlich einen Tag zu früh ausgecheckt wurde, sitzt mann erstmal eine Stunde im Foyer fest und kann nicht mal aufs Zimmer. Mal eine Frage, ob mann vielleicht i n der Zwischenzeit beim Warten ein Getränk möchte-Fehlanzeige.Hätten wir vielleicht in einem 5-Sterne Grand-Hotel bekommen. ACHSO - IST DAS STEIGENBERGER JA.
Stayed 3 nights in Mar 2025

8/10 Good

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
Ich denke es liegt an Expedia, dass ihr nicht darüber informiert, dass ein Executivezimmer auch ohne echten Balkon vergeben wird. So freute ich mich auf eben jenen, musste aber für viel Geld mit einem fränzösischen Balkon vorlieb nehmen. Nicht zufiedenstellend, zumal das Hotel nichts dafür kann und mein Problem somit nicht lösen konnte. Bis auf teilweise gruseliges Personal, waren wir sehr zufrieden. Ich wünschte mit mehr Problemlöser als Neinsagen, aber auch im Steigenberger sind diese nur bedingt zu finden. Daher wurde meine Erwartung an diesen "guten Namen" nicht bestätigt. Das Haus an sich ist wunderbar eingerichtet und macht Spaß. Die Dame an der Bar und bei der Lieferung der Roomservice- Speisen hat durch ihre Art viel von dem Versagen des anderen Personals wettgemacht. Besonderen Dank an Sie.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lothar

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Maximilian

Stayed 1 night in Jan 2025

10/10 Excellent

Friederike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

CordChristian

Disliked: Staff & service
Stayed 10 nights in Aug 2024

10/10 Excellent

Thorsten, Berlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren ja schon öfter hier. Einfach ein tolles Hotel. Service super. Frühstück, Bar und Restaurants toll. Service aufmerksam und freundlich. Wir kommen gerne wieder.
Stayed 2 nights in Nov 2024

10/10 Excellent

Katalina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grandioses Frühstück, tolle Zimmer, super nettes Personal.
Stayed 7 nights in Sep 2024

8/10 Good

Hans-J.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Aug 2024

10/10 Excellent

Bernhard

Stayed 1 night in Aug 2024

10/10 Excellent

Stefanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sehr schönes Hotel, Frühstück sehr lecker, große Auswahl, Personal an der Rezeption leider nicht sehr kompetent. Stritt sich mit einem Auszubildenem direkt vor den Kunden
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniela

Traveled with partner
Liked: Amenities
Modernes sehr gepflegtes Haus mit sehr gutem Service. Sehr leckeres Frühstück mit allen Wünschen, die erhüllt werden und ein toller erwährmter Pool. Rundum haben wir uns sehr wohlgefühlt und kommen gerne wieder.
Stayed 4 nights in Aug 2024

10/10 Excellent

Uwe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angenehm und jederzeit erholsam. Schönes Restaurantkonzept. Tolles Frühstück.
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jederzeit wieder!
Stayed 2 nights in Jul 2024