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Kumpeli Spa

3.0 star property

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Photo gallery for Kumpeli Spa

Sauna, hot tub, steam room, Turkish bath, hot stone massages
Exterior
Sundeck
Sauna, hot tub, steam room, Turkish bath, hot stone massages
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included

Explore the area

View in a map
Muonamiehenkatu 3, Heinola, 18100
  • Place, Heinola Art Museum
    ‪11 min walk‬
  • Place, Heinola Summer Theatre
    ‪11 min walk‬
  • Place, Heinolan Lintutarha
    ‪19 min walk‬

Room options

View all photos for Superior Room (Spa Access)

Superior Room (Spa Access) | Desk, soundproofing, iron/ironing board, free WiFi

Superior Room (Spa Access)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room (Spa Access)

Desk, soundproofing, iron/ironing board, free WiFi

Single Room (Spa Access)

9.4 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room (Spa Access)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room (Spa Access)

8.4 out of 10
Very good
(17 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room (Spa Access)

A hotel room with a wooden desk, a television mounted on the wall, a bed with a patterned bedspread, and a window with curtains.

Single Room (Spa Access)

  • Sleeps 1
  • Free WiFi

About the neighborhood

Heinola

Kumpeli Spa is a short stroll from Lääninkivalteri Aschanin talo and Heinola Summer Theatre. This 119-room, 3-star hotel welcomes guests with free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Heinola Art Museum - 11 min walk - 0.6 miles
  • Heinola Summer Theatre - 11 min walk - 0.6 miles
  • Kaivannon uimaranta - 13 min walk - 0.7 miles
  • Heinola City Museum - 16 min walk - 0.9 miles
  • Heinolan Lintutarha - 19 min walk - 1.0 mile

Restaurants

  • ‪ABC - ‬7 min drive
  • ‪Hesburger - ‬7 min drive
  • ‪Pekan Leipä - ‬3 min drive
  • ‪Café Heila - ‬7 min drive
  • ‪Ravintola Toros - ‬15 min walk

About this property

Kumpeli Spa

At Kumpeli Spa, guests enjoy a full-service spa, an indoor pool, and a gym. If you drive, put free parking to good use. Helpful staff can provide luggage storage and a safe deposit box at the front desk. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include 2 hot tubs, a sauna, and free WiFi in public areas.
Guests can enjoy free WiFi and LCD TVs. Bathrooms offer hair dryers and slippers. Coffee makers, phones, and desks are other standard amenities.
2 hot tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open select days.

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  • Spa
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8.0 out of 10, Very Good, 473 reviews
$89 nightly
The price is $102
Jul 12 - Jul 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hospital bed
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 10:00 PM) and Friday - Saturday (8:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per accommodation, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Best Western Hotel Kumpeli
Best Western Hotel Kumpeli Heinola
Best Western Kumpeli
Best Western Kumpeli Heinola
Kumpeli Spa Hotel Heinola
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa Hotel Heinola

Frequently asked questions

Is free cancellation available at Kumpeli Spa?

Kumpeli Spa provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Kumpeli Spa?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Kumpeli Spa on Jul 24, 2026 start from $184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Kumpeli Spa?

This hotel is located in Heinola, a short 11-minute walk from Heinola Summer Theatre and also 11 minutes on foot from Heinola Art Museum. You'll also find Heinola City Museum and Lääninkivalteri Aschanin talo less than a mile away.

Is parking available on site at Kumpeli Spa?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is there a spa available at Kumpeli Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages. The spa is not open daily but only on select days.

Does Kumpeli Spa feature a casino?

No, Kumpeli Spa doesn't have a casino.

Will I find an indoor pool at Kumpeli Spa?

Yes, this hotel has an indoor pool along with 2 hot tubs.

Is Kumpeli Spa good for couples?

This beachfront hotel offers plenty of amenities for couples including a beachfront restaurant, an indoor pool, and a full-service spa.

Are there hot tubs at Kumpeli Spa?

No, but guests can enjoy a sauna at this hotel.

Does Kumpeli Spa feature a restaurant that includes a breakfast menu?

Yes, Kumpeli Spa serves free buffet breakfast each morning from its restaurant.

Will Kumpeli Spa allow pets to stay for free?

Although they can't stay for free, pets are welcome at Kumpeli Spa for a fee of EUR 30 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Kumpeli Spa?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Kumpeli Spa?

Yes, some guestrooms at Kumpeli Spa offer a balcony.

Kumpeli Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 97 out of 274 reviews
Rating 8 - Good. 134 out of 274 reviews
Rating 6 - Okay. 37 out of 274 reviews
Rating 4 - Poor. 5 out of 274 reviews
Rating 2 - Terrible. 1 out of 274 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Spa, swim in the river, and the town.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Torsti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful hotel with a spa

Peaceful and comfortable spa hotel, beautiful surroundings by a river. Small but many-sided spa which was not crowded. Good breakfast.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting on the river and the amenities make this a peaceful retreat for anyone desiring a spa experience. The front desk staff was attentive and efficient.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Sauna with lake access!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Kimmo

Liked: Cleanliness, staff & service, property conditions & facilities
Mahtava allasosasto
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pietu

Liked: Cleanliness, staff & service, amenities
Huone oli siisti, henkilökunta avulias ja kylpylä positiivinen yllätys rentoutumishuoneineen.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tommi

Huone oli erittäin siisti ja henkilökunta supermukava
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Toni

Liked: Staff & service
Kaikki sujui hyvin
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Minä

Liked: Cleanliness, staff & service, amenities
Ystävällinen henkilökunta. Siisti huone. Ihana kylpylä. Upeat näköalat. Vaikka hotelli on hieman vanha, niin paikka on ihana ja kylpylä loistava.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yö Heinolassa, miellyttävä kokemus.

Huone oli siisti ja parveke ihanasti järvelle päin. Kylpyläosasto oli tosi ihana ja Relax puoli loistava. Pukuhuone oli vanha mut muuten spa oli tunnelmallinen, aidot kynttilät paloi ja maisema järvelle. Todella hyvät saunat. Höyrysauna 😍 Kylpylältä kiva rantareitti ulkoilla. Hotelli oli vanha mutta siisti. Ainut pieni miinus oli ravintolapalvelut, ala carte jossa ei ollut pizzaa :) Aamupala oli hyvä. Täällä ois kiva kokoustaa, tiloja sellaiseenkin on.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Antti

Liked: Cleanliness, staff & service, room comfort

Aivan hyvä.

Eka kerta Kumpelissa ja tullaan kyllä toistekin. Loistava sijainti ja kylpyläosasto on remontoitu lähiaikoina. Pihassa ei ole sähköautojen lataus mahdollisuutta, joka on tänä päivänä itsestään selvyys hotelleissa.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huoneet siistit ja hiljaiset, mutta kuumat, onneksi parveke ja puhallin löytyi kuitenkin. Kuntosali vanhanaikainen. Kylpylä todella kiva, jos ei ruuhkaa. Aamupala simppeli hyvä. Ravintolan ruokalista illallisen kohdilta todella suppea.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Noora

Liked: Cleanliness, staff & service, room comfort

Upea sijainti

Kiva kylpylä, upeat maisemat, ystävällinen henkilökunta. Aamiainen on vaatimaton, mutta illallinen hotelliravintolassa hyvä. Heinola oli muutoinkin mukava kohde ja suosittelemme myös Tango & Matto -bistroa.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Helle

Liked: Cleanliness, staff & service

Ikke okay til prisen

Dyrt ophold Dyrt at have hund med (35 euro for 1 nat ) Kedelig morgenmad Meget hundelort på græsplænerne Under standart til prisen Ingen aircondition på værelset Flot beliggenhed
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Paula

Hotelli kauniilla paikalla lähellä keskustaa ja ranta - sekä lenkkipolku kohteita. Allas osasto tyydyttävä sopivasti avoinna aamulla sekä jo iltapäivällä.Aamiainen tyydyttävä, mutta lihapullat,nakit, munakas ja piirakat eivät olleet kunnolla lämpimiä , olimme aamiaisella yleensä 8.30 - 9.30. Hotellihuone oli rauhallinen ja ikkuna-parvekebäkymät mahtavan kauniit. Huoneilmastointi ei ollut riittävä, pitituulettaa parvekkeen oven kautta. Emme löytäneet muovin -tai lasinkeräyspistettä.
Stayed 6 nights in Jul 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Kauniilla paikalla. Siisti huone, vaikka jo parhaat päivänsä nähnyt. Ravintolassa hyvä ruoka ja ystävällinen palvelu.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveler

Hyvää hotelli ja huva huone
Stayed 1 night in Jun 2025
Verified

8/10 Good

Johanna

Liked: Cleanliness, staff & service, room comfort
Vastaanotossa oli ystävällinen henkilö, joka otti minut vastaan. Kaunis näkymä järvelle hotellihuoneen parvekkeelta. Rauhallinen ja muutenkin upealla paikalla oleva hotelli. Aamupala oli ihan ok, kaikkea tarpeellista oli tarjolla. Hotelli kaipaisi pientä pintaremonttia, mutta muuten oikein hyvin onnistunut vierailu hotellissa.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Olli

Liked: Cleanliness, property conditions & facilities, room comfort
Normaali
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erittäin pätevä kylpylähotelli

Kumpeli spa on mainio perheomisteinen yritys Heinolassa. Kylpyläpuoli on remontoitu erittäin hyvällä maulla ja vaikka sisällöllisesti se on tehty aikuiseen makuun, sai taapero myös iloa polskuttelusta ja porealtaista. Huoneessamme oli symppis 2000-luvun alun fiilis. Sängyt olivat hyvät ja erityismaininta menee isolle kiintokalustepenkille, johon oli helppo laskea tavarat.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukava paikka pikavisiitille Heinolaan. Aina siellä on tullut majoituttua, kun on tullut Heinolaan yöksi jäätyä.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Todella hidas palvelu kaikessa.Hotelli todella vanha,huoneista näkee heti. Kylpylä on kylläkin koko hotellin helmi 👌
Stayed 1 night in May 2025
Verified

10/10 Excellent

Milla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä hotelli. Kylpyläosasto siisti ja rauhallinen. Aamupala hyvä ja huoneet toimivat.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Jari-Pekka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yhden yön reissu. Kylvin hotellin kylpylässä monta tuntia. Illalla söin erittäin hyvän aterian hyvien juomien kera. Aamiaisbuffet ihan riittävä, en kaipaa kymmeniä erilaisia syötäviä. Kaiken kaikkiaan, erittäin rentouttava reissu!
Hotelli sijaitsee aivan järven rannassa, joten ravintolasta on upeat maisememat!
Ruoka oli todella hyvää!
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Hyvä kokemus

Hotelli on upealla paikalla, kylpylä oiva aikuisten rentoutumiseen, aamiainen riittävä ja maittava, Heinola hieno kesäkaupunki. Kun huoneita on tyhjinä, niin tulijoille kannattaa tarjota aina paras mahdollinen näkymä. Se saa vierailijan palaamaan.
Stayed 1 night in Jul 2024