Hotel Am Vitalpark

4.5 star property
Luxury hotel with 4 indoor pools and 2 hot tubs

Choose dates to view prices

Photo gallery for Hotel Am Vitalpark

Lobby
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
4 indoor pools, outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas
Sauna
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Pet friendly
  • Parking available
  • Gym

Explore the area

View in a map
In Der Leineaue 2, Heilbad Heiligenstadt, TH, 37308
  • Place, Märchenpark Heilbad Heiligenstadt
    ‪2 min walk‬
  • Place, Heinrich-Heine-Kurpark
    ‪9 min walk‬
  • Place, Eichsfelder Kulturhaus
    ‪3 min drive‬

Room options

Classic Room

9.4 out of 10
Exceptional
(20 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Comfort Room

9.4 out of 10
Exceptional
(10 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Room

9.0 out of 10
Wonderful
(11 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Heilbad Heiligenstadt

Hotel Am Vitalpark places you next to Märchenpark Heilbad Heiligenstadt and within a 10-minute stroll of other popular attractions like Heinrich-Heine-Kurpark. This 130-room, 4.5-star hotel welcomes guests with 4 indoor pools, a restaurant, and an outdoor pool.

What's nearby

  • Märchenpark Heilbad Heiligenstadt - 2 min walk - 0.1 miles
  • Heinrich-Heine-Kurpark - 9 min walk - 0.5 miles
  • Eichsfeld Museum - 15 min walk - 0.8 miles
  • Literaturmuseum Theodor Storm - 19 min walk - 1.0 mile
  • Eichsfelder Kulturhaus - 3 min drive - 0.9 miles

Getting around

  • Heilbad Heiligenstadt Station - 5 min drive
  • Erfurt (ERF) - 105 min drive

Restaurants

  • ‪Norddeutscher Bund - ‬19 min walk
  • ‪Cosmic Bowling / Restaurant Dolce Vita - ‬4 min drive
  • ‪Treffpunkt Alex - ‬4 min drive
  • ‪MSC Geisleden "Am Berg - ‬9 min drive
  • ‪Schwarzer Adler - ‬4 min drive

About this property

Hotel Am Vitalpark

Luxury hotel with 4 indoor pools and 2 hot tubs
At Hotel Am Vitalpark, guests enjoy 4 indoor pools, an outdoor pool, and a lazy river. Self parking is offered for EUR 7 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a children's pool, a gym, and 2 hot tubs.
Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Balconies or patios, minibars, and coffee makers are also available. Housekeeping is available on request.
4 indoor swimming pools and 2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a lazy river, a waterslide, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leineaue
  • Theodor Storm

Things to do

  • 2 hot tubs
  • 4 indoor pools
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Games
  • Golf
  • Health club
  • Hiking/biking trails
  • Lazy river
  • Library
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Sauna
  • Segway rentals/tours
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 4 indoor pools
  • Children's pool
  • In-room crib
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,458 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hydrotherapy
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Lifeguards
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 29 2025 to September 14 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Indoor pool

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per day
  • Dogs only
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 49.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 7 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 49.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark
BEST WESTERN Hotel am Vitalpark
Hotel Am Vitalpark Hotel
Best Western Plus Hotel Am Vitalpark
Hotel Am Vitalpark Heilbad Heiligenstadt
Hotel Am Vitalpark Hotel Heilbad Heiligenstadt

Frequently asked questions

Are free cancellation options available at Hotel Am Vitalpark?

Hotel Am Vitalpark offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do close to Hotel Am Vitalpark?

This hotel is located in Heilbad Heiligenstadt, just steps from Eichsfeld-Hainich-Werratal Nature Park and Märchenpark Heilbad Heiligenstadt, and within a short walk of Heinrich-Heine-Kurpark. You'll also find Eichsfeld Museum and Literaturmuseum Theodor Storm within a short drive.

Will I be able to park at Hotel Am Vitalpark?

Yes, uncovered parking is offered for EUR 7 per day. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Hotel Am Vitalpark?

Spa services at the hotel include deep-tissue massages, couples treatments, and reflexology.

Does Hotel Am Vitalpark include a casino at the property?

No, Hotel Am Vitalpark doesn't have a casino.

Will I find an indoor pool at Hotel Am Vitalpark?

Yes, this hotel has 4 indoor pools as well as an outdoor pool and 2 hot tubs. Guests have pool access between 8:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Hotel Am Vitalpark?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hotel Am Vitalpark?

Yes, this hotel has 2 spa tubs.

Does Hotel Am Vitalpark have a restaurant that serves breakfast?

No, Hotel Am Vitalpark doesn't have a restaurant that serves breakfast.

Will Hotel Am Vitalpark allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Am Vitalpark for a fee of EUR 25 per pet, per day. The property also provides food and water bowls.

Does Hotel Am Vitalpark have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies at Hotel Am Vitalpark?

Yes, every guestroom at Hotel Am Vitalpark comes with a balcony with some featuring garden views.

Does Hotel Am Vitalpark have a wedding venue?

There are wedding services available at Hotel Am Vitalpark if that's in your vacation plans.

Hotel Am Vitalpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 260 out of 463 reviews
Rating 8 - Good. 175 out of 463 reviews
Rating 6 - Okay. 23 out of 463 reviews
Rating 4 - Poor. 5 out of 463 reviews
Rating 2 - Terrible. 0 out of 463 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2024

8/10 Good

Michal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

+ Very big room with a lot of windows + two mini fridges + very very nice swimming pool + good organized services + very friendly staff - they can some times wash carpets and sofa, they were dirty - food in hotel was very expensive and there was no dining option around
Stayed 1 night in Jul 2022

10/10 Excellent

marina, Franklin Lakes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with well appointed rooms, good breakfast and a lot of water activities!
Stayed 1 night in Jun 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with friendly staff

Very well appointed rooms in a useful location for work, Covid measures were reassuring.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Staff & service

Large hotel with thermal bad of low quality

The hotel staff is not so friendly. Cleanness could be improved. They charged 8 Euros for using the bath robe. The thermal bad facility is large, but the water temperature is relatively cool. In the evening of our stay, something went wrong so the water Sprudels did not work. The staff said they would fix them, but it was not turned back on. The next morning, they were operating, but came out very infrequently. I would not recommend to use the thermal bad here.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Clean, but old

A dated but clean hotel. Everything is OK, but furnishings etc all old. Gym and spa are OK.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

8/10 Good

Mr Oliver

Pleasant Stay !

What's Good; - Pleasant staff. - Good size room. - Breakfast was good. - Evening buffet dinner was good. Not so good; - Very limited choice of English speaking programs on TV. - Various signs were in German with no English translation. - Snacks and drinks in the fridge in the room were expensive. - Cleaning lady knocked on the door at 09:10 am. Had to tell her on 3 separate occasions that the room did not need to be cleaned. Same problem on the following morning. The cleaning ladies need to learn the English language.
Stayed 3 nights in Aug 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

T A D A G L R M Nilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!!!

Service was excellent and extremely efficient. Highly recommended.

10/10 Excellent

Vaughn, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Germany

Beautiful room ,very spacious and amazing facilities. Very good breakfast also
Stayed 1 night in Aug 2017

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fijn hotel met goede voorzieningen Het hotel is netjes en de kamers zijn prima en schoon. Er is een koffieapparaat met cups aanwezig, evenals theezakjes, maar vreemd genoeg geen waterkoker – dat zou een handige toevoeging zijn. Het personeel is erg vriendelijk en behulpzaam. Het ontbijt is heerlijk en zeer uitgebreid, echt een pluspunt. Wat betreft de wellness: de route naar het zwembad is wat omslachtig en onpraktisch, hier valt zeker nog iets in te verbeteren. Het zwembad zelf is prettig, met meerdere baden om van te genieten. De algehele massage was aangenaam, maar leek richting het einde wat gehaast. Over het algemeen hebben we fijne dagen gehad op het complex.
Stayed 5 nights in Jun 2025

10/10 Excellent

Vitalis

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Super!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tomra Sorting

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel mit perfektem Wellnessbereich
Stayed 1 night in Jun 2025

10/10 Excellent

Tomra Sorting

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Ein großartiges Hotel mit tollen Wellness Bereich
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Toni

Stayed 2 nights in May 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Alles gut! Jederzeit wieder!
Stayed 2 nights in May 2025

10/10 Excellent

Gunther

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with good thermal bath. Good service. Nice rooms. Perfect place for relaxing.
Stayed 5 nights in Apr 2025