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Schlosshotel Hellenstein

4.5 star property
Luxury Heidenheim an der Brenz hotel connected to the convention center, a quick walk to Hellenstein Castle

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Photo gallery for Schlosshotel Hellenstein

Sauna, steam room
View from room
Sauna, steam room
Meeting facility
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Spa

Explore the area

View in a map
Hugo-Rupf-Platz 2, Heidenheim an der Brenz, BW, 89522
  • Place, Hellenstein Castle
    ‪3 min walk‬
  • Place, Voith-Arena
    ‪8 min walk‬
  • Place, Wildlife Park Eichert
    ‪9 min walk‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Balcony

Suite, Balcony | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room

Executive Room | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Executive Room

9.4 out of 10
Exceptional
(21 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Balcony

Executive Room, Balcony | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, minibar

Executive Room, Balcony

10.0 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Heidenheim an der Brenz

Hellenstein Castle is within a 5-minute walk of Schlosshotel Hellenstein while other popular sites like Wildlife Park Eichert are within a 15-minute stroll. This 115-room, 4.5-star hotel welcomes guests with a restaurant, a full-service spa, and a 24-hour gym. It's connected to the convention center in central Heidenheim an der Brenz, and a short drive from Congress Centrum Heidenheim and Voith-Arena.

What's nearby

  • Congress Centrum Heidenheim - 1 min walk - 0.0 miles
  • Hellenstein Castle - 3 min walk - 0.2 miles
  • Voith-Arena - 8 min walk - 0.5 miles
  • Wildlife Park Eichert - 9 min walk - 0.5 miles
  • HellensteinBad Aquarena - 16 min walk - 0.9 miles

Getting around

  • Heidenheim Station - 16 min walk
  • Stuttgart Airport (STR) - 79 min drive

Restaurants

  • ‪Piazza Lounge - ‬13 min walk
  • ‪König Wilhelm - Kneipe-Pub-Bar - ‬12 min walk
  • ‪Gesellschaftsgarten - ‬12 min walk
  • ‪Cafe Balzac - ‬9 min walk
  • ‪Gaststätte Schlosswacht - ‬9 min walk

About this property

Schlosshotel Hellenstein

Luxury Heidenheim an der Brenz hotel connected to the convention center, a quick walk to Hellenstein Castle
Guests staying at Schlosshotel Hellenstein enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. You can put free offsite parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a computer station.
Guests can expect free WiFi and 37-inch plasma TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with pillow menus ensure a restful night. Sitting areas, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 12 per pet, per night
  • Pet weight must not exceed 30 lbs per pet
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 2 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 30 per day
  • Cribs/infant beds are available for EUR 20 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12.50 per person
  • Self parking fee: EUR 8 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per day
  • Rollaway bed fee: EUR 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free nearby parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Schlosshotel Park Consul Heidenheim Hotel
Schlosshotel Park Consul Heidenheim Heidenheim an der Brenz
Schlosshotel Hellenstein Hotel
Schlosshotel Park Consul Heidenheim
Schlosshotel Hellenstein Heidenheim an der Brenz
Schlosshotel Hellenstein Hotel Heidenheim an der Brenz

Frequently asked questions

Is a free cancellation option available at Schlosshotel Hellenstein?

Schlosshotel Hellenstein offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to see close to Schlosshotel Hellenstein?

This hotel is located in Heidenheim an der Brenz, just steps from Hellenstein Castle. You'll also find Voith-Arena and Wildlife Park Eichert less than a mile away.

Is parking available on site at Schlosshotel Hellenstein?

Yes, parking is offered for EUR 8 per night. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Is a spa located at Schlosshotel Hellenstein?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Schlosshotel Hellenstein have a casino on the premises?

No, Schlosshotel Hellenstein doesn't have a casino.

Will I find an indoor pool at Schlosshotel Hellenstein?

No, there is no indoor pool at this hotel.

Is Schlosshotel Hellenstein good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a garden-view restaurant, and a full-service spa.

Are there hot tubs at Schlosshotel Hellenstein?

No, but this hotel does have a steam room.

Does Schlosshotel Hellenstein have a restaurant that serves breakfast?

Yes, Schlosshotel Hellenstein serves buffet breakfast for a surcharge on weekday mornings at Schlossrestaurant.

Will Schlosshotel Hellenstein allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Schlosshotel Hellenstein for a fee of EUR 12 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Schlosshotel Hellenstein?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Schlosshotel Hellenstein?

Yes, some guestrooms at Schlosshotel Hellenstein offer a furnished balcony and may feature city views.

Schlosshotel Hellenstein Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 321 out of 498 reviews
Rating 8 - Good. 143 out of 498 reviews
Rating 6 - Okay. 29 out of 498 reviews
Rating 4 - Poor. 2 out of 498 reviews
Rating 2 - Terrible. 3 out of 498 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Corinne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Princess near the castle!

Amazing, great view, good parking, clean and wonderful breakfast
Stayed 2 nights in Mar 2025

8/10 Good

Marc, Charleston Ssv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness

Average!

Gave us the room by the Main Street. Every 5 mins or so there was an ambulance. It was disturbing. Woke me up few times in the morning. Avoid getting a room on street side. Otherwise has better view & quite! The shower couldn’t maintain hot water. Every few seconds it’ll get cold & then back to warm!
Stayed 1 night in Mar 2025

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel

We had an amazing time in this beautiful hotel. All perfect - location, service and services.
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Stayed 1 night in Nov 2024

2/10 Terrible

Graeme

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checked in and was told I couldn’t have my friends in to use the bar/restaurant and was told I had to leave the reception area. No reason given but this is not how you treat your guests. I will never stay here again and feel absolutely robbed of having to pay to stay here after this treatment.
Stayed 1 night in Nov 2024

10/10 Excellent

Marc, Charleston Ssv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Kenneth

Traveled with family
The property is conveniently located and everything in the room worked well. The breakfast was not of the quality that we were used to.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight on our way home from Italy, nice hotel, nice view of the castle, good food and friendly staff
Stayed 1 night in Sep 2024

8/10 Good

Claudia, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Everything was clean. Breakfast buffet was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Bernicy

Stayed 1 night in Mar 2024

10/10 Excellent

HOSEOK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Dan

Liked: Staff & service, property conditions & facilities
Hotel was great. People at the reception desk and the bartender were outstanding. I will definitely stay here again when I come back to Heidenheim.
Stayed 1 night in Mar 2023

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
dining no complains
Stayed 1 night in Mar 2023

8/10 Good

Willi

Traveled with family
Beautiful location. Breakfast was excellent!: one of the best! Nobody came to clean the room for three days. We have to call every day to have the receptionist deliver towels for three of us but no one collected the used towels for three nights we spent there. The used towels were piling up on the bathroom floor. . The carpet could use replacement. The shower drain did not work well. Staff were very friendly though.
Stayed 3 nights in Oct 2022

8/10 Good

Michael

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean building and property. Good breakfast and nice staff. Some stains on carpets in hallways on 2nd floor. The curtains had a large tear on the left panel. Did not seem to be as high quality as several years ago when it was a Best Western property. Good parking with electric car charging. Poor weather did not allow us to sit outside for the views of the city and Castle.
Stayed 3 nights in Sep 2022

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and relaxing hotel

Really nicely presented hotel. Modern, clean and spacious. Our room was wonderful with lots of light, wonderful views of both the castle and the city. We didnt expect such a lovely large balcony, was a pleasant surprise. Beds were comfy and the blackout blinds were excellent. I could have sat in the relaxing chair all evening. Was a nice touch.
Evening view of the castle from the balcony
Morning view from the side of the room
Lovely relaxing corner
Sofa made up for our son. Very comfy
Stayed 1 night in Sep 2022

10/10 Excellent

Olegs

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in a very nice hotel. Only thing you should not forget is to ask to clean your room if you stay longer than 1 night. To Legoland it takes 35-40 minutes drive from the hotel which makes it convenient if you plan to visit Legoland and looking for a nearby place to stay. Breakfast was very good. Overall facilities are quite fresh and nice. There is also a castle nearby to visit. Attached pool was closed in the beginning of August but we were offered to visit public pool which is located few hundred meters from the hotel.
Stayed 3 nights in Aug 2022

10/10 Excellent

M Y

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to visit LegoLand Germany in Gunzburg but due to late planning couldn't find any suitable hotels so we started looking at options in nearby towns. We discovered this hotel in Heidenheim an der Brenz and boy what a great decision it turned out to be. We were looking for a nice place to stay as a family and this was simply perfect. • Location: A very nice and luxurious hotel which is newly built and in the middle of the city. • Parking: There is parking available so you can simply park your car safely underground with direct access to hotel elevators. • Rooms and amenities: Nice luxurious rooms with big bath. comfortable beds. Extremely clean. We chose the executive room so got an amazing view of the entire city from our room. • Staff: Very friendly staff at the reception. We arrived 30 mins earlier than the check-in time but she let us check-in early without any extra charge. she guides us and helped settle in comfortability so very happy. • Breakfast: Free minibar. breakfast was included and was fabulous with many options to chose from. • Nearby: There is a children's park and wild like park nearby. There is an old castle and museum you can visit on foot. it connects to gardens and there is a walk way down to the city center which was really beautiful. All in all a great stay. The family loved it. We have now decided to visit and stay there again in Autumn holidays for more days and spend time exploring the city.
Stayed 2 nights in Jul 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location; great views, nice people and very good brrakfast
Stayed 1 night in Jun 2022

10/10 Excellent

Sergey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything except lack of free overnight parking was highly satisfactory.
Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schloss review

Great hotel, nice view to the city. Very clean and pleasant
Stayed 10 nights in Nov 2021

10/10 Excellent

peleg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2021

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in beautiful location. Lovely rooms. Great breakfast. Kind staff.
Stayed 1 night in Nov 2021

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