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The Hickstead Hotel

3.5 star property
Edwardian hotel with a 24-hour front desk and a restaurant

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Photo gallery for The Hickstead Hotel

1 bedroom, premium bedding, desk, laptop workspace
24-inch flat-screen TV with digital channels, TV
Concierge desk
Exterior
Breakfast and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Hickstead All England Jumping Course
    ‪19 min walk‬
  • American Express Stadium
    ‪14 min drive‬
  • University of Sussex
    ‪18 min drive‬
  • London (LGW-Gatwick)
    ‪20 min drive‬

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Room options

View all photos for Double Room

1 bedroom, premium bedding, desk, laptop workspace

Double Room

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

1 bedroom, premium bedding, desk, laptop workspace

Executive Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, premium bedding, desk, laptop workspace

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | 1 bedroom, premium bedding, desk, laptop workspace

Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Haywards Heath

Located 1.3 mi (2.1 km) from Hickstead All England Jumping Course, The Hickstead Hotel is within a 10-minute drive of other popular attractions like South Downs National Park. This 3.5-star hotel has 52 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Hickstead All England Jumping Course - 19 min walk - 1.0 mile
  • Bolney Estate Winery - 5 min drive - 3.4 miles
  • American Express Stadium - 14 min drive - 13.3 miles
  • University of Brighton - 16 min drive - 13.3 miles
  • University of Sussex - 18 min drive - 12.4 miles

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪The Woolpack - ‬3 min drive
  • ‪Duke of York Inn - ‬3 min drive
  • ‪The Castle Inn - ‬12 min walk

About this property

The Hickstead Hotel

Edwardian hotel with a 24-hour front desk and a restaurant
The Hickstead Hotel features free WiFi in public areas, meeting rooms, and conference space. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, express check-out, and a garden.
24-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, desks, and desk chairs are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Bulgarian, English, German, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

Frequently asked questions

Is a free cancellation option available at The Hickstead Hotel?

The Hickstead Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see around The Hickstead Hotel?

This hotel is located in Haywards Heath, close to Hickstead All England Jumping Course, Bolney Estate Winery, and Borde Hill Garden. You'll also find High Weald and Ockenden Manor Spa within a short drive.

Is parking available on site at The Hickstead Hotel?

Yes, self parking is offered for free at the hotel.

Does The Hickstead Hotel include a casino?

No, The Hickstead Hotel doesn't have a casino.

Will I find an indoor pool at The Hickstead Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Hickstead Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Does The Hickstead Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Hickstead Hotel have a restaurant that serves breakfast?

Yes, The Hickstead Hotel serves an English breakfast for a surcharge each morning at Oak Tree Bistro.

Will The Hickstead Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Hickstead Hotel for a fee of GBP 10.00 per pet, per night. The property also provides food and water bowls.

Does The Hickstead Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Hickstead Hotel?

The closest major airport to The Hickstead Hotel is Gatwick Airport (LGW), which is 20.8 mi away (28 minutes by car).

Are there rooms with balconies that I can book at The Hickstead Hotel?

No, there aren't any guestrooms with balconies at The Hickstead Hotel.

Does The Hickstead Hotel have a wedding venue?

There are wedding services available at The Hickstead Hotel if that's in your vacation plans.

The Hickstead Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 201 out of 512 reviews
Rating 8 - Good. 186 out of 512 reviews
Rating 6 - Okay. 86 out of 512 reviews
Rating 4 - Poor. 29 out of 512 reviews
Rating 2 - Terrible. 10 out of 512 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gut

Super hotel
Stayed 1 night in Mar 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay, will stay there again without doubt. Only non plus is that sadly looked dated & out side surroundings looked unkept.
Stayed 1 night in Mar 2025

10/10 Excellent

Sotero

Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, friendly staff

Pleasant and convenient location. Comfortable and staff very friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, relaxed, lovely staff, easy to get to, ample parking, nice area for a stroll.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing too much trouble very professional good ro

Stayed 5 nights in Mar 2025

8/10 Good

Geoff

Liked: Cleanliness, property conditions & facilities, room comfort

Nice and clean but a strong sewage smell in foyer.

Stayed 2 nights in Mar 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
good location , secure parking Staff very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Saad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Saad

Stayed 4 nights in Mar 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

Poor Stay

Bed Uncomfortable, TV did not work and is from the dark ages. Although staff tried to help - couldn't change channels or adjust volume. Breakfast choice of mine was also of poor quality. I would Only stay here if there is no alternative
Stayed 1 night in Mar 2025

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Stephanie

Business traveler
Stayed 2 nights in Jan 2025

8/10 Good

Louise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay but next to the conference room where there was a party happening
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above.
Stayed 3 nights in Feb 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again, breakfast service can be better

Reception was great, easy check in lots of parking. Rooms clean and tidy. Strange layout with the TV the opposite end of thr room but the mirror right over the bed. Felt a little odd. Breakfast was slow service, staff more interested in chatting and laughing in the kitchen, but was nice when it came out.
Stayed 1 night in Feb 2025

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant!

Love the hickstead! So clean, friendly staff and just perfect in every way!
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible
Stayed 1 night in Feb 2025

6/10 Okay

Shawn, Aylesbury

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dated and not in great condition.
Stayed 1 night in Dec 2024

6/10 Okay

Shawn, Aylesbury

Business traveler
Disliked: Amenities, property conditions & facilities
Very dated and not in great condition.
Stayed 1 night in Feb 2025