Royal Lahaina Resort & Bungalows

Property class: 4
VIP Access

Choose dates to view prices

Photo gallery for Royal Lahaina Resort & Bungalows

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Property video
2 outdoor pools, cabanas (surcharge), pool umbrellas
Fireplace
Breakfast, lunch, dinner served; pool views

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
2780 Kekaa Dr, Lahaina, HI, 96761
  • Place, Kaanapali Beach
    ‪9 min walk‬
  • Place, Kahekili Beach
    ‪15 min walk‬
  • Place, Whalers Village
    ‪17 min walk‬
  • Airport, Kahului, HI (OGG)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Bungalow Oceanfront Two Doubles with Lanai

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Bungalow Oceanfront King with Lanai

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Bungalow Studio Suite with Kitchen

  • Garden view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

Bungalow Studio Suite Oceanfront with Kitchen

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Bungalow Two Doubles with Lanai

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Bungalow King with Lanai

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Bungalow Junior Suite

  • Garden view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Bungalow Junior Suite Oceanfront

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Premier Ocean Front One-Bedroom Suite

  • Ocean view
  • 1020 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front One-Bedroom Suite

  • Ocean view
  • 820 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds, Ocean View, Tower

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View, Tower

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Oceanfront Room Two Doubles

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Oceanfront Room King

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View, Tower

7.4 out of 10
Good
(8 reviews)
  • Ocean view
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean View King

8.4 out of 10
Very good
(30 reviews)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Partial Ocean View Two Doubles

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Partial Ocean View King

8.4 out of 10
Very good
(11 reviews)
  • Partial ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Resort View Two Doubles

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Resort View King

8.6 out of 10
Excellent
(16 reviews)
  • Garden view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Royal Bungalow 2-Bedroom Suite

  • Golf view
  • 1200 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Premier Ocean Front Two-Bedroom suite

  • Ocean view
  • 1370 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Ocean Front Two-Bedroom Suite

  • Ocean view
  • 1020 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds, 1 Double Sofa Bed and 1 King Bed

Bungalow Oceanfront Two Doubles with Lanai ADA

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Bungalow Oceanfront King with Lanai ADA

  • Beach view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Bungalow Two Doubles with Lanai ADA

  • Garden view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Ocean Front One-Bedroom Suite ADA

  • Ocean view
  • 820 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View King ADA

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Partial Ocean View Two Doubles ADA

  • Partial ocean view
  • 349 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Partial Ocean View King ADA

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 349 sq ft
  • Sleeps 3
  • 1 King Bed

Resort View Two Doubles ADA

  • Resort view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premier Ocean Front One-Bedroom Suite ADA

  • Ocean view
  • 1019 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Kaanapali

Royal Lahaina Resort & Bungalows places you within a 15-minute stroll of popular sights such as Kaanapali Beach and Black Rock. This 460-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a restaurant.

What's nearby

  • Kaanapali Beach - 9 min walk - 0.5 miles
  • Kahekili Beach - 15 min walk - 0.8 miles
  • Whalers Village - 17 min walk - 0.9 miles
  • Kaanapali Kai Course at Kaanapali Golf Resort - 3 min drive - 1.5 miles
  • Kaanapali Golf Courses - 3 min drive - 1.7 miles

Getting around

  • Kahului Airport (OGG) - 44 min drive

Restaurants

  • ‪Monkeypod Kitchen - ‬19 min walk
  • ‪Leilani's on the Beach - ‬4 min drive
  • ‪Hula Grill Kaanapali - ‬20 min walk
  • ‪Island Vintage Coffee - ‬18 min walk
  • ‪Maui Brewing Company Ka‘anapali - ‬18 min walk

About this property

Royal Lahaina Resort & Bungalows

Guests of Royal Lahaina Resort & Bungalows have access to a full-service spa, 2 outdoor pools, and a gym. Parking is available for USD 40 per day (USD 45 per day for valet parking), and there's also a free shopping center shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this beach hotel include outdoor tennis courts, free WiFi in public areas, and meeting rooms.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Furnished lanais, coffee makers, and free local calls are also standard. Housekeeping is available on request.
2 outdoor swimming pools are on site along with outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Royal Lahaina has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Covered self parking on site (USD 40 per day; includes in/out privileges)
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 38 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lahaina Noon
  • Pineapple Moon
  • Royal Scoop
  • The Branches

Things to do

  • 11 outdoor pickleball courts
  • 11 outdoor tennis courts
  • 2 outdoor pools
  • 36-hole adjacent golf course
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Paddleboard
  • Shopping
  • Stereo
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 43,350 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1962
  • Designated smoking areas (fines apply)
  • Local artist showcase

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay, plus a deposit of USD 250 per stay
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 90.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 53.08 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • Phone calls
  • Spa access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 38 for adults and USD 15 for children
  • Covered self parking fee: USD 40 per day (in/out privileges)
  • Covered valet parking fee: USD 45 per day (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 90.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-130-995-4048-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is TA-130-995-4048-01.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lahaina Resort
Lahaina Royal
Lahaina Royal Resort
Resort Lahaina
Royal Lahaina
Royal Lahaina Resort
Royal Hotel Lahaina
Royal Lahaina Hotel Lahaina
Royal Lahaina Hotel Maui
Royal Lahaina Maui
Royal Lahaina Resort Maui
Royal Hotel Lahaina
Royal Lahaina Maui
Royal Lahaina Hotel Maui
Royal Lahaina Resort Maui

Frequently asked questions

Is free cancellation available at Royal Lahaina Resort & Bungalows?

Royal Lahaina Resort & Bungalows offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Royal Lahaina Resort & Bungalows?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at Royal Lahaina Resort & Bungalows on May 4, 2026 start from $374, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Royal Lahaina Resort & Bungalows?

Guests positively rate the hotel's walkable location in Kaanapali, and it's a short 8-minute walk from Kaanapali Beach and also 19 minutes on foot from Whalers Village. You'll also find Black Rock and Kahekili Beach less than a mile away.

Is parking available on site at Royal Lahaina Resort & Bungalows?

Yes, valet parking is offered for USD 45 per day with in/out privileges and self parking is available for USD 40 per day with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Is there a spa available at Royal Lahaina Resort & Bungalows?

The Spa at Royal Lahaina is the hotel's spa and services include hot stone massages, deep-tissue massages, aromatherapy, and couples treatments.

Does Royal Lahaina Resort & Bungalows feature a casino?

No, Royal Lahaina Resort & Bungalows doesn't have a casino.

Is there an indoor pool at Royal Lahaina Resort & Bungalows?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about Royal Lahaina Resort & Bungalows?

This beachfront hotel offers plenty of amenities for couples including an ocean-view restaurant, 2 outdoor pools, and a poolside bar.

Are there hot tubs at Royal Lahaina Resort & Bungalows?

No, this hotel doesn't have a spa tub.

Does Royal Lahaina Resort & Bungalows feature a restaurant that includes a breakfast menu?

Yes, Royal Lahaina Resort & Bungalows serves buffet breakfast for a surcharge each morning at Lahaina Noon.

Does Royal Lahaina Resort & Bungalows allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Royal Lahaina Resort & Bungalows for a fee of USD 100 per pet, per stay. A deposit of USD 250 per stay is collected.

Are there connecting rooms at Royal Lahaina Resort & Bungalows?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Royal Lahaina Resort & Bungalows?

The closest major airport to Royal Lahaina Resort & Bungalows is West Maui Airport (JHM), which is 4.8 mi away (9 minutes by car). Another top airport is Kahului Airport (OGG), which is located 27.6 mi away (44-minute drive).

Are there rooms with balconies that I can book at Royal Lahaina Resort & Bungalows?

Yes, every guestroom at Royal Lahaina Resort & Bungalows comes with a furnished lanai and some offer ocean and garden views.

Does Royal Lahaina Resort & Bungalows host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Royal Lahaina Resort & Bungalows.

Royal Lahaina Resort & Bungalows Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1028 out of 1726 reviews
Rating 8 - Good. 339 out of 1726 reviews
Rating 6 - Okay. 173 out of 1726 reviews
Rating 4 - Poor. 109 out of 1726 reviews
Rating 2 - Terrible. 77 out of 1726 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Debbra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 10 nights in Mar 2026

6/10 Okay

Janardhana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lack of support staff during year end holidays. The resort is crowded. It is hard to find a place near the pool or in the dining area. There are better options to choose in Maui.
Stayed 3 nights in Dec 2025

10/10 Excellent

William

Stayed 7 nights in Jan 2026

8/10 Good

Raelynn Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and view beautiful. My compliant is the room had a weird smell. I brought air freshner thank goodness.
Stayed 1 night in Jan 2026

2/10 Terrible

Yang

Traveled with family
Disliked: Cleanliness
Staff is very rude and they lied to customers as well. Not honest at all.
Stayed 5 nights in Jan 2026

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, amenities
Everything was amazing
Stayed 4 nights in Dec 2025

2/10 Terrible

Nagaraju

Disliked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 5 nights in Jan 2026

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Beau

Stayed 8 nights in Dec 2025

2/10 Terrible

harmanjinder

Traveled with family
Liked: Staff & service, amenities
Very bad no variety even eggs were not good
Sand on the kitchen table
Sand in the room
Dirty washroom
Dirty washroom
Stayed 6 nights in Dec 2025

6/10 Okay

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities
The decor and location is outstanding. However, there were a few things we were underwhelmed about. The pools were ice cold. The sound transmission between the rooms is quite loud. We noticed the other guests and I am sure they heard our toddler. The hotel failed to notify us about an outdoor wedding happening immediately outside our unit. We would have selected a different room had we known ahead of time.
Branches is beautiful. One of the reasons we chose to stay here.
Stayed 4 nights in Jan 2026

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Good rooms and services. Would stay again
Stayed 7 nights in Dec 2025

6/10 Okay

Jamie

Liked: Cleanliness, staff & service
Ok - older property. Rooms were dated but clean. Breakfast was top notch, really enjoyed! Make sure to check bill upon check out very closely. There was an up charge on ours of upgrade we never received.
Stayed 1 night in Jan 2026

6/10 Okay

Karthiki

Liked: Cleanliness, amenities, property conditions & facilities
Everything good. But costs another 100 per room per day for parking and resort fee.
Stayed 6 nights in Dec 2025

10/10 Excellent

Darwin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our ocean front room was great! Amazing view of the ocean. All staff were very friendly and made our stay more enjoyable. Live entertainment at Branches bar was a great way to end each day. The Luau at the property was a lot of fun. Great show and food was delicious.
Stayed 6 nights in Dec 2025

8/10 Good

Hailey

Stayed 4 nights in Dec 2025

4/10 Poor

Kent

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Description of room location was not accurate and pricing was way too expensive for the quality of service and accommodation.
Stayed 1 night in Dec 2025

8/10 Good

VICTORIA

Traveled with family
Liked: Amenities, property conditions & facilities
Staff was above and beyond kind. Hotel is a little dated and had cosmetic issues but location and service were top notch.
Stayed 6 nights in Dec 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony is fantastic staffs are friendly
Stayed 6 nights in Dec 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TLDR: great hotel, great visit, would stay again. Older but well maintained resort. Staff was extremely friendly, though a bit slow. Maybe a bit short staffed? Our ocean view room was only a partial view, but to be fair we did not pay extra for full ocean front. We had a pretty good view on the balcony, and were high enough that we could see all the way to Black Rock. Having the beach so close was wonderful, and it was not crowded. The surf wasn’t very rough except when the tide was coming in. Great views at sunset. Lanai and Molokai are clearly visible all day. Only downside was that there were no loungers on the beach, so you had to use your pool towel in the sand. We took advantage of the breakfast buffet most days. Food was fresh and plentiful though basic, and not enough fresh fruit. They did change the menu every day. It was nice to sit outside, see the ocean, and hear the waves while we ate. We also had dinner in the restaurant one night, and the food was very good, if pricey. Our room was very clean and comfortable. Housekeeping is every other day, which is fine. Only complaint is very low water pressure in the shower! We did run out of body wash one day, and had to make multiple calls to get more. The gentleman who eventually showed up (a manager?) was quite apologetic and made a second visit to make sure we had enough of everything else. Pool was nice but nothing special. No hot tub. Hotel within walking distance of Whalers Village for shopping and dining.
Stayed 5 nights in Dec 2025

6/10 Okay

Martin

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Location is marvelous the room was okay garden view a stretch housekeeping rare and the amenities required fees so expensive for what you get.
Stayed 14 nights in Dec 2025

8/10 Good

Gregory

Stayed 5 nights in Dec 2025

4/10 Poor

Nizamur

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Check in was disastrous, staff unapologetic. Rooms are dirty, staff not helpful. Especially the night manager. Resort, yet no room service. Only restaurant closes at 9, so you’d think there’d be a microwave available to reheat food you purchased for later on in the night. Just a disappointing establishment. Overall 3/10.
Stayed 4 nights in Dec 2025

10/10 Excellent

Janine

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful clean room. The activities were fun… yoga, hula and ukulele lessons. We were there on a business retreat. The beach was lovely and the pool area was nice. There is a shuttle to the nearby shopping area.
Evening music at Branches
Sunset
Morning view
Stayed 3 nights in Nov 2025

6/10 Okay

ali

Liked: Cleanliness, amenities, property conditions & facilities
Let me start off by saying, we consider ourselves travelers and not tourists. We are not high maintenance people and we go with the flow for most things. We stayed at the RL in December’25 to scatter my parent’s ashes. The good: the grounds are amazing, the rooms are amazing, the beach is amazing. The beach is the best beach we’ve ever been to, wasn’t overly crowded and tons of space so you’re not on top of others. There’s nightly acoustic music and the tree and lanterns are truly magical at night. The bad: first off 4pm to check in is already ridiculous. We had booked two rooms, one for my husband and I, one for our 3 sons, 19, 16, 14. Our room was ready at 4, our boys’ room wasn’t ready until past 5. Which was a problem because we had (very expensive) luau tickets. By the time we were able to get into both rooms, we had 4 minutes until sunset. We weren’t happy about that. The service at the restaurant: we had to literally send 3 meals back because they were the completely wrong meal that we ordered. They did take one meal off our bill. The guy that took our luggage to our room wouldn’t listen to us when we said all our luggage would fall off the golf cart. He piled it on anyway and as we suspected, our luggage went flying off the cart. All in all, the resort itself is amazing, most staff were friendly, but the service was lacking in some areas. Not sure we would return just because it’s too damn expensive to have the lack of service.
Stayed 2 nights in Dec 2025