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The Smart Hotel Hatyai

3.0 star property
Hotel connected to a shopping center in Hat Yai with free parking

Choose dates to view prices

Photo gallery for The Smart Hotel Hatyai

Gazebo
Superior Double Room | Minibar, soundproofing, free WiFi, bed sheets
Reception
Front of property
Free self parking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
100 Soi 27 Kanchanavanich Road, Kho Hong, Hat Yai, Songkhla, 90110
  • Central Festival Hatyai
    ‪2 min walk‬
  • Lee Garden Plaza
    ‪4 min drive‬
  • Kim Yong Market
    ‪4 min drive‬
  • Hat Yai (HDY-Hat Yai Intl.)
    ‪24 min drive‬

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Room options

View all photos for Superior Twin Room

Superior Twin Room | Minibar, soundproofing, free WiFi, bed sheets

Superior Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, soundproofing, free WiFi, bed sheets

Superior Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, soundproofing, free WiFi, bed sheets

Deluxe Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, soundproofing, free WiFi, bed sheets

Family Room

  • 30 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Hat Yai

Central Festival Hatyai is a short stroll from The Smart Hotel Hatyai, and other popular attractions like Tesco Lotus are within a couple of miles (3 km). This 3-star hotel has 69 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking. It's connected to a shopping center in central Hat Yai and also close to Central Department Store and Lee Garden Plaza.

What's nearby

  • Central Festival Hatyai - 2 min walk - 0.1 miles
  • Asean Night Bazaar - 7 min walk - 0.4 miles
  • Lee Garden Plaza - 4 min drive - 1.9 miles
  • Central Department Store - 4 min drive - 1.9 miles
  • Kim Yong Market - 4 min drive - 2.2 miles

Getting around

  • Hat Yai Railway Station - 11 min drive
  • Hat Yai Intl. Airport (HDY) - 23 min drive

Restaurants

  • ‪CentralFestival Hatyai - ‬9 min walk
  • ‪จันทนีย์หมี่ผัดกะทิกุ้งสด Central Festival Hatyai - ‬7 min walk
  • ‪Ootoya 大戸屋 - ‬16 min walk
  • ‪After You (อาฟเตอร์ ยู) - ‬17 min walk
  • ‪S&P - ‬15 min walk

About this property

The Smart Hotel Hatyai

Hotel connected to a shopping center in Hat Yai with free parking
The Smart Hotel Hatyai features free WiFi in public areas, meeting rooms, and express check-in. There's free parking, and an airport shuttle (available 24 hours) for THB 300 per vehicle one-way. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and a terrace.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and slippers. Other standard amenities include balconies, refrigerators, and minibars.

Languages

Chinese (Mandarin), English, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: THB 300 per vehicle (one-way)
  • Airport shuttle fee per child: THB 200.00 (one-way), (from 6 to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Smart Hotel Hat Yai
Smart Hotel
Smart Hat Yai
Smart
The Smart Hotel Hatyai Hotel
The Smart Hotel Hatyai Hat Yai
The Smart Hotel Hatyai Hotel Hat Yai

Frequently asked questions

Are free cancellation options available at The Smart Hotel Hatyai?

The Smart Hotel Hatyai offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What can I see near The Smart Hotel Hatyai?

This hotel in Hat Yai is within a 10-minute walk of Central Festival Hatyai and Asean Night Bazaar. You'll also find Kim Yong Market and Lee Garden Plaza within a short drive.

Will I be able to park at The Smart Hotel Hatyai?

Yes, self parking is offered for free at the hotel.

Does The Smart Hotel Hatyai feature a casino on the premises?

No, The Smart Hotel Hatyai doesn't have a casino.

Will I find an indoor pool at The Smart Hotel Hatyai?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Smart Hotel Hatyai?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as a restaurant.

Are there hot tubs at The Smart Hotel Hatyai?

No, there isn't a spa tub at this hotel.

Does The Smart Hotel Hatyai have a restaurant with a breakfast menu?

No, The Smart Hotel Hatyai doesn't have a restaurant that serves breakfast.

Will The Smart Hotel Hatyai allow pets to stay free of charge?

No, pets aren't allowed at The Smart Hotel Hatyai.

Are there connecting rooms at The Smart Hotel Hatyai?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Smart Hotel Hatyai?

The closest major airport to The Smart Hotel Hatyai is Hat Yai Intl. Airport (HDY), which is 9.6 mi away (23 minutes by car).

Can I book a room with a balcony at The Smart Hotel Hatyai?

Yes, every guestroom at The Smart Hotel Hatyai comes with a balcony.

The Smart Hotel Hatyai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 19 out of 54 reviews
Rating 8 - Good. 27 out of 54 reviews
Rating 6 - Okay. 5 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Somsuda

Traveled with family
Disliked: Amenities, property conditions & facilities
Hot water didn't work.
Stayed 2 nights in Dec 2024

10/10 Excellent

HUAI LING

Stayed 1 night in Apr 2024

8/10 Good

Brian Charles

Stayed 2 nights in Jul 2023

6/10 Okay

SIP BOEY, Balakong

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
walking distance to shopping area; quiet. But hotel staffs needs training to be professional.
Stayed 2 nights in Apr 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay at this hotel
Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveler

Traveled with family
The location is quite deep in from main road. Arrived 3pm but the rooms only available 4pm ++. Water pressure not stable. Got dirt stain on bed sheet.
Stayed 1 night in Dec 2019

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No iron board..

Good size room. Clean and cozy. But no iron board available.
Stayed 2 nights in Dec 2019

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hat Yai Hotel

Great hotel ,clean,comfortable,good staff
Stayed 1 night in Dec 2019

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value newish Hotel

Very friendly staff,spotlessly clean and quiet rooms. Good shuttle service to Central Mall. Some staff do not speak a lot of English but are all very helpful. Not in town but that was not a problem.
Stayed 3 nights in Dec 2019

6/10 Okay

TAN

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Excellent...
Stayed 1 night in Nov 2019

8/10 Good

lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel location

It was great. The hotel was around 15 minutes from hatyai train station.The staff attended our requests promptly. The hotel provides shuttle service to central festive mall and ASEAN night bazaar. We used Grab tuktuk service to go around other places in hatyai.
Stayed 2 nights in Jun 2019

8/10 Good

Ng, Kuala Lumpur

Liked: Cleanliness, staff & service
Extremely convenient despite being sited at in the suburbs of Hatyai as an efficient shuttle service is provided to Central Festival, largest shopping mall in Hatyai and to Hatyai Bus Station. From these two places, transfer onto Songtheaws(10 Baht per head) to Hatyai is easy.
Stayed 3 nights in May 2019

8/10 Good

JOO HWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Kamilah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet close to Central Festival Mall. Free shuttle bus are also provided
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shopping centre. Clean. No coffee provided. Slight mistake by staff on access card deposit refund. Otherwise all good
Stayed 2 nights in Jan 2019

8/10 Good

Tan

Liked: Cleanliness, staff & service, room comfort

Good place to stay

The room is clean, the hotel is near to central festival.
Stayed 1 night in Dec 2018

8/10 Good

Esther, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water is dirty on our last day staying. Don't know the reason.
Stayed 2 nights in Dec 2018

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

lim, kedah malaysia

Liked: Staff & service, property conditions & facilities, room comfort
nice hotel quite and near to shopp centre and night market. will come back again.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice hotel with friendly helpful staff
Stayed 3 nights in Dec 2018

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but clean and reasonable price

Location nearby to central festival and asean night bazaar. With free shuttle service
Stayed 2 nights in Oct 2018

8/10 Good

Khor

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2018