Centara Hotel Hat Yai

4.0 star property

Choose dates to view prices

Photo gallery for Centara Hotel Hat Yai

Lobby sitting area
Building design
Outdoor pool, sun loungers
Lobby
Couples treatment rooms, body treatments, aromatherapy, Thai massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
3 Sanehanusorn Road, Hat Yai, Songkhla, 90110
  • Place, Lee Garden Plaza
    ‪5 min walk‬
  • Place, Central Department Store
    ‪5 min walk‬
  • Place, Kim Yong Market
    ‪9 min walk‬
  • Airport, Hat Yai (HDY-Hat Yai Intl.)
    ‪24 min drive‬

Room options

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Premium Deluxe)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds (Premium Deluxe)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Room, 1 Bedroom (Residence, King)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Studio, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Studio, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Premier Studio, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Hat Yai

Located in Downtown Hat Yai within a 5-minute walk of Odean Shopping Mall, Centara Hotel Hat Yai is within a 15-minute stroll of Lee Garden Plaza. This 246-room, 4-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool. Centrally located in Hat Yai, the hotel is connected to a shopping center, and a short walk from Central Department Store and Sangthong Witthaya School.

What's nearby

  • Odean Shopping Mall - 3 min walk - 0.2 miles
  • Robinson Department Store - 5 min walk - 0.3 miles
  • Lee Garden Plaza - 5 min walk - 0.3 miles
  • Central Department Store - 5 min walk - 0.3 miles
  • Kim Yong Market - 9 min walk - 0.5 miles

Getting around

  • Hat Yai Railway Station - 9 min walk
  • Hat Yai Intl. Airport (HDY) - 25 min drive

Restaurants

  • ‪ข้าวต้ม นายยาว (Nai Yao) - ‬1 min walk
  • ‪บะหมี่กวางตุ้ง เกี๊ยว ปู หมูแดง - ‬2 min walk
  • ‪เรือนจำนมสด - ‬2 min walk
  • ‪ข้าวต้มปลากระพงขาว-กุ้ง - ‬2 min walk
  • ‪ร้านก๋วยเตี๋ยวมะระ เจ้าเก่า - ‬1 min walk

About this property

Centara Hotel Hat Yai

Centara Hotel Hat Yai features a full-service spa, an outdoor pool, and a gym. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers, bathrobes, and slippers. Minibars, coffee makers, and safes are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Cense by Spa Cenvaree has 6 treatment rooms including rooms for couples. Services include Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 350 for adults and THB 225 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Cappuccino Corner
  • Ginger
  • Lobby Lounge
  • Saneha Cafe

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1995
  • Local artist showcase
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for THB 1177.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 350 for adults and THB 225 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: THB 1177.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Centara Hat Yai
Centara Hat Yai Hotel
Centara Hotel Hat Yai
Hat Yai Centara
Hat Yai Centara Hotel
Hotel Centara
Hotel Centara Hat Yai
Hat Yai Novotel
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai

Frequently asked questions

Are free cancellation options available at Centara Hotel Hat Yai?

Centara Hotel Hat Yai offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Centara Hotel Hat Yai?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Centara Hotel Hat Yai on Apr 19, 2026 start from $49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Centara Hotel Hat Yai?

This hotel is situated in Downtown Hat Yai within a 10-minute walk of Lee Garden Plaza, Central Department Store, and Odean Shopping Mall. You'll also find Kim Yong Market and Robinson Department Store less than a mile away.

Is there parking available at Centara Hotel Hat Yai?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Centara Hotel Hat Yai?

Cense by Spa Cenvaree is the hotel's spa and services include Thai massages, couples treatments, and aromatherapy.

Does Centara Hotel Hat Yai have a casino at the property?

No, Centara Hotel Hat Yai doesn't have a casino.

Will I find an indoor pool at Centara Hotel Hat Yai?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Centara Hotel Hat Yai?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at Centara Hotel Hat Yai?

Yes, guests can enjoy a spa tub at this hotel.

Does Centara Hotel Hat Yai have a restaurant that serves breakfast?

Yes, Centara Hotel Hat Yai has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Centara Hotel Hat Yai allow pets to stay for free?

No, pets and service animals aren't allowed at Centara Hotel Hat Yai.

Are there connecting rooms at Centara Hotel Hat Yai?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Centara Hotel Hat Yai?

The closest major airport to Centara Hotel Hat Yai is Hat Yai Intl. Airport (HDY), which is 8.5 mi away (25 minutes by car).

Can I book a room with a balcony at Centara Hotel Hat Yai?

No, there aren't any guestrooms with balconies at Centara Hotel Hat Yai.

Does Centara Hotel Hat Yai have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Centara Hotel Hat Yai.

Centara Hotel Hat Yai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 361 out of 1001 reviews
Rating 8 - Good. 465 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

abdulrahman

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
AVOID! This is by far one of the worst “4 star” hotels I’ve ever stayed at. For starters the hotel is EXTREMELY run down. The hallways give horror movie vibes. The rooms aren’t any better - they don’t look like they have been maintained at all. Old and dated is manageable if clean … the absolute worst part was how disgusting our room was. The washroom was filled with mold in multiple areas. We were laying over here for one night before our trip to Koh Lipe so we thought we could manage until my husband found a bed bug crawling on the pillow. We had to throw out several articles of clothing out of risk of bringing any bed bugs with us. We checked out immediately and ended up staying at the Urban Li down the street (so much cleaner and newer!). While we did not request a refund as we were so thrown off and disgusted, we were not offered one. Instead we were asked if we wanted a different room, which was an absolute no given our experience. Overall the photos of this hotel are extremely misleading and it is unclean. This is nowhere near a 4 star hotel.
Stayed 1 night in Dec 2025

8/10 Good

Poh Yean

Liked: Cleanliness, amenities
Hotel room little bit old
Stayed 2 nights in Nov 2025

10/10 Excellent

Lay Choo,

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, including the breakfast spread
Stayed 3 nights in Sep 2025

10/10 Excellent

Fumin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a very nice experience during our stay at Centara. From the concierge to reception to housekeeping, the service was top notch. Will be back again. Once again Thank you.
Stayed 3 nights in Nov 2025

8/10 Good

Wonjak

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel is very old and should have been renovated. Other than that, the room and everything were perfect and the location is convenient for many dining options.
Stayed 6 nights in Oct 2025

8/10 Good

JENSMORI

Stayed 1 night in Oct 2025

10/10 Excellent

Ooi

Stayed 2 nights in Oct 2025

10/10 Excellent

Masnor

Traveled with family
Liked: Cleanliness, staff & service, amenities
Spotless, super clean room, friendly and helpful staff. The bed and pillow were the most comfortable to rest. I’m a repeat guests at Centara hotel. Chosen accommodation whenever in Hatyai. Highly recommended place to stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Savvas

Stayed 1 night in Oct 2025

8/10 Good

BEE LUAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff are friendly & helpful. Very good location
Stayed 3 nights in Sep 2025

10/10 Excellent

Yong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to be in when staying in Hat Yai.

Location was excellent. Plenty of shops and within the night market.
Stayed 1 night in Sep 2025

8/10 Good

Sherly

Stayed 6 nights in Jul 2025

10/10 Excellent

Wan Ahmad Zaheed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the halal option food offered to muslim guest
Stayed 1 night in Aug 2025

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities
Is above average.staffs are friendly and helpful.cleanliness is above average.l like the location-easy access to shopping and market.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christain T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is simply the best. Nan, Chumpunuch, Suchada, Preeda were especially the best. But the luggage and elevator staff were excellent as well. As long as the staff is this good, I will always come here.
Stayed 3 nights in Jul 2025

6/10 Okay

Greg

Liked: Staff & service
Disliked: Property conditions & facilities
In my opinion the lack of blockout curtains and the bathroom were below my expectations having believed the star rating and brand. The pool was closed for maintenance during my stay which didn't help with my acessment . Breakfast was ok. Great location.
Stayed 3 nights in Jul 2025

10/10 Excellent

AMIN NUR HAJJAR, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except it was located in the busy district but what we like about this hotel is location and the factor that is accessible to everywhere and most of the drivers know where the hotel is located.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chee Peng, Singapore

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
convenient location.
Stayed 3 nights in Jul 2025

10/10 Excellent

WAI LEE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, nice lobby
Stayed 3 nights in Jun 2025

6/10 Okay

DAYRO, Los Angeles

Traveled with partner
The location is convenient but this hotel needs a renovation
Stayed 2 nights in May 2025

10/10 Excellent

Julie-ann

Stayed 4 nights in May 2025

10/10 Excellent

yan loong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was excellent, especially the doorman always ask if you need any help appreciated .
Stayed 2 nights in May 2025

10/10 Excellent

Stephen James

Stayed 3 nights in May 2025

8/10 Good

Wei leng

Traveled with family
Liked: Cleanliness, staff & service

Great location

The hotel is a bit dated. But the location is great. Although it can be a bit noise at night due to the night market. So for those who need to sleep early and is sensitive to sound u might want to consider another hotel or another facing. The staffs there are all excellent and helpful. Which is a plus point for this hotel.
Stayed 3 nights in May 2025