Shangri-La Songbei, Harbin

5.0 star property
Art Deco hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Shangri-La Songbei, Harbin

Enjoy a city view from the large window, relax in the seating area with a sofa and armchairs, and unwind with a flat-screen TV.
Stunning high-rise building with a sleek, contemporary design and beautifully maintained surroundings.
Experience the warm ambiance of this stylish space, featuring a unique lighting fixture and a fully stocked bar area.
Relax in our spacious lobby, featuring a high ceiling, comfortable seating areas, and warm lighting.
Swim and take in the city views from our indoor pool area, surrounded by a spacious open floor plan.

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1 Songbei Avenue, Songbei District, Harbin, Heilongjiang, 150028
  • Harbin Ice and Snow World
    ‪3 min drive‬
  • Siberian Tiger Park
    ‪4 min drive‬
  • Saint Sophia Church
    ‪10 min drive‬
  • Harbin (HRB-Taiping Intl.)
    ‪33 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Horizon Deluxe, Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon Deluxe, Room, 2 Twin Beds, River View

  • 452 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Panoramic River View King

  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Panoramic River View Twin

  • 452 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, City View (Horizon)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, River View

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed, River View

  • 980 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon Panoramic River View King

  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Harbin

Located in Song Bei, Shangri-La Songbei, Harbin is 2.4 mi (3.8 km) from Harbin Ice and Snow World and within a 15-minute drive of other popular attractions like Saint Sophia Church. This 5-star hotel has 344 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Harbin Ice and Snow World - 3 min drive - 2.3 miles
  • Siberian Tiger Park - 4 min drive - 2.7 miles
  • Harbin Exhibition Hall of Arts and Crafts of Ice and Snow - 7 min drive - 3.8 miles
  • Zhongyang Street - 9 min drive - 6.7 miles
  • Saint Sophia Church - 10 min drive - 6.8 miles

Getting around

  • Harbin Railway Station - 20 min drive
  • Harbin (HRB-Taiping Intl.) - 46 min drive

Restaurants

  • ‪龙华渔村 - ‬7 min walk
  • ‪北岸野生渔村 - ‬1 min walk
  • ‪拉普兰德咖啡厅 - ‬8 min walk
  • ‪中国工商银行学院路分理处 - ‬10 min walk
  • ‪中国民用航空黑龙江省管理局哈尔滨机场咖啡厅 - ‬13 min walk

About this property

Shangri-La Songbei, Harbin

Art Deco hotel with 2 restaurants and a full-service spa
Shangri-La Songbei, Harbin features a full-service spa, an indoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 430 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
43-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and bathrobes. Refrigerators, minibars, and coffee makers are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi. Services include facials and body treatments. The spa is open daily.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 185 for adults and CNY 92.50 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 大堂酒廊 Lobby Lounge
  • 松咖啡全日制餐厅 Café Song
  • 香厨中餐厅 Shang Kitchen

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's toys
  • In-room full-sized refrigerator/freezer
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 28 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 350.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 185 for adults and CNY 92.5 for children
  • Airport shuttle fee: CNY 430 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: CNY 350.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Songbei Shangri-La Harbin Hotel
Songbei Shangri-La Hotel
Songbei Shangri-La
Songbei Shangri La Harbin
Songbei Shangri La Harbin
Shangri Songbei, Harbin Harbin
Shangri-La Songbei, Harbin Hotel
Shangri-La Songbei, Harbin Harbin
Shangri-La Songbei, Harbin Hotel Harbin

Frequently asked questions

Is a free cancellation option available at Shangri-La Songbei, Harbin?

Shangri-La Songbei, Harbin provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do close to Shangri-La Songbei, Harbin?

This hotel is situated in Song Bei, close to Harbin Exhibition Hall of Arts and Crafts of Ice and Snow, Harbin Polarland, and Harbin Ice and Snow World. Heilongjiang Science and Technology Museum is also within a driving distance of 4.9 mi.

Will I be able to park at Shangri-La Songbei, Harbin?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Shangri-La Songbei, Harbin?

Chi is the hotel's spa and services include body treatments, massages, and facials.

Does Shangri-La Songbei, Harbin have a casino on the premises?

No, Shangri-La Songbei, Harbin doesn't have a casino.

Will I find an indoor pool at Shangri-La Songbei, Harbin?

Yes, this hotel has an indoor pool along with a hot tub.

Is Shangri-La Songbei, Harbin good for couples?

There are many amenities for couples at this hotel, including an indoor pool and 2 restaurants plus some guestrooms feature in-room massages.

Does Shangri-La Songbei, Harbin have a hot tub?

Yes, this hotel has a spa tub.

Does Shangri-La Songbei, Harbin have a restaurant that serves breakfast?

Yes, Shangri-La Songbei, Harbin has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Shangri-La Songbei, Harbin allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shangri-La Songbei, Harbin.

Does Shangri-La Songbei, Harbin have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Shangri-La Songbei, Harbin?

The closest major airport to Shangri-La Songbei, Harbin is Harbin (HRB-Taiping Intl.), which is 25.4 mi away (46 minutes by car).

Are there rooms with balconies at Shangri-La Songbei, Harbin?

No, you won't find guestrooms with balconies at Shangri-La Songbei, Harbin.

Does Shangri-La Songbei, Harbin host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Shangri-La Songbei, Harbin.

Shangri-La Songbei, Harbin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 43 reviews
Rating 8 - Good. 10 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was very helpful in organising our activities. We needed to purchase additional suitcases and they even guided us through an online purchase which was in Mandarin. Breakfast selection was brilliant. Perfect location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Endi

Liked: Staff & service, property conditions & facilities
na
Stayed 3 nights in Jul 2024

8/10 Good

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled a little like smoke and was not the cleanest. However the staff is awesome and the property has multiple restaurants.
Stayed 2 nights in Jan 2024

10/10 Excellent

Zhao

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great experience to live here. Nice staff and quite.
Stayed 4 nights in Aug 2023

4/10 Poor

Damon Stanley

Liked: Room comfort
Disliked: Staff & service

Very disappointed!

Very disappointing, requested for non smoking room during booking, and re-emphasized for non smoking room at the front desk, but still being given a room with strong smoking smell. Very very bad experience and will not visit again.
Stayed 1 night in Jul 2021

8/10 Good

Stephanie, Shanghai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room with floor to ceiling view of the river and ice sculpture park. It’s pretty doggone cold so when not out at an attraction, hanging at the hotel was the best option. Food was ok in both restaurants we tried. I’m leaving this review a few months after and only recall being comfortable and well accommodated. Would recommend.
Stayed 3 nights in Dec 2019

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feel as I am at home

This was an amazing stay, very friendly staff, great service and food, fantastic view. Felt as I am at home.
Stayed 5 nights in Jan 2020

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit out of town

Very nice hotel only it is a bit out of the main city and can be difficult to get a taxi to go there. It is reasonably close to Ice World Understanding English was a problem.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well and neat - helpful staff too The Shang Palace is awesome esp the Roast Duck
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

olive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Our stay was great, The staff was very helpful as we had some extra requests.
Stayed 8 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Not up to snuff, but I would stay here again

This hotel belongs to the Shangri-la chain, but it is not as Ritzy as the others I've visited. The staff by and large does not speak English, like most of China. Of the ones who do, it's not spoken or understood well. Nonetheless, they tried very hard to provide good service. It's just that you have to ask. When I arrived, I had to push a bit to get the concierge to put together a plan for me. I know the intention was good, but it really was not on part with a 5 star hotel. I was suggested to visit the famous St. Sophia cathedral, I hired a taxi and organized my agenda to take me 20 mins downtown only to find it was closed due to renovations when I arrived. On the other hand, they were right to suggest I visit Ice and Snow World at 4:30, I got to see all the lights come on and transform the place. And I didn't have to stay any longer than necessary (at -24 C, that's non-trivial). I also chose this hotel because another reviewer said that it was entirely non-smoking, nary a smoke molecule around. My room smelled great when I walked in, but soon enough I found a cigarette butt and plentiful cigarette ashes on the floor. When I contacted the hotel manager, he was very much embarrassed and tried to find me another room. Funny enough, that room actually smelled like smoke. All in all I basically lost the whole morning checking in, getting settled into my room and getting my schedule (pseudo-) sorted. The manager tried to compensate me with a fruit bowl and some sweets.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

6/10 Okay

Dana

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I went on a girls trip to Harbin Ice Festival and stayed at the Songbei Shangri la (we were a group of expats living in Shanghai). We were greeted by Jo, she was wonderful and very helpful. The beds were super comfortable and location was perfect for Ice Festival and tiger park. The bar staff were a bit slow on making cocktails. Overall I would recommend this hotel to my friends.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We stayed here (2 adults, 2 children) during the ice festival. You can see the festival area from the windows of the hotel, it is quite close. Hotel is new and very nice. Gym and pool area also good. Highly recommend it.
Stayed 1 night in Jan 2018

6/10 Okay

ah piew

Liked: Room comfort
Disliked: Staff & service

Disappointed from hotels.com booking.

An experienced i naver had, while booking from hotels.com free breakfast was included but the hotel still charge me while i checked out.
Stayed 3 nights in Jan 2018

6/10 Okay

Jun

The service is not on par with other Shang rila property. Front desk service is poor
Stayed 2 nights in Dec 2017

8/10 Good

Yu Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very typical Shangri la style but too far from downtown

10/10 Excellent

Gerhard

Liked: Cleanliness
Everything excellent
Stayed 1 night in Feb 2025