New Ambassador Hotel

3.0 star property
Hotel in Harare with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for New Ambassador Hotel

Interior entrance
Standard Twin Room  | Minibar, in-room safe, individually decorated, individually furnished
Property entrance
Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
88 Kwame Nkrumah Ave, Harare
  • Harare Gardens
    ‪7 min walk‬
  • Harare Sports Club
    ‪2 min drive‬
  • Avondale Shopping Centre
    ‪4 min drive‬
  • Harare (HRE-Harare Intl.)
    ‪14 min drive‬

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Room options

Standard Twin Room

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Harare

Located within a 5-minute walk of African Unity Square, New Ambassador Hotel is within a 15-minute stroll of National Gallery of Zimbabwe. This 72-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Eastgate Centre - 7 min walk - 0.4 miles
  • Harare Gardens - 7 min walk - 0.4 miles
  • Fife Avenue Shopping Centre - 14 min walk - 0.8 miles
  • Harare Sports Club - 2 min drive - 1.0 mile
  • Avondale Shopping Centre - 4 min drive - 2.4 miles

Getting around

  • Harare (HRE-Harare Intl.) - 13 min drive

Restaurants

  • ‪Cork 40 Road - ‬3 min drive
  • ‪Nando's Samora Machel - ‬9 min walk
  • ‪The Q Bar - ‬17 min walk
  • ‪Chop Chop - ‬14 min walk
  • ‪Nando's - ‬4 min walk

About this property

New Ambassador Hotel

Hotel in Harare with a 24-hour front desk and a restaurant
New Ambassador Hotel features free WiFi in public areas, conference space, and a business center. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 20 per person one-way, as well as an airport shuttle. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include coffee/tea in a common area, laundry facilities, and a porter/bellhop.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer deep soaking tubs, free toiletries, and bathrobes. Other amenities include balconies, minibars, and coffee makers.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 538 square feet of conference space
  • Business center
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 29 per person
  • Airport shuttle fee: USD 20 per person (one-way)
  • Airport shuttle fee per child: USD 10 (from 2 to 11 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Ambassador Hotel New
New Ambassador
New Ambassador Harare
New Ambassador Hotel
New Ambassador Hotel Harare
New Ambassador Hotel Hotel
New Ambassador Hotel Harare
New Ambassador Hotel Hotel Harare

Frequently asked questions

Are free cancellation options available at New Ambassador Hotel?

New Ambassador Hotel provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do within easy reach of New Ambassador Hotel?

Located steps from African Unity Square, this hotel is in Harare, and within a 10-minute walk of Harare Gardens and Eastgate Centre. You'll also find Fife Avenue Shopping Centre and National Gallery of Zimbabwe less than a mile away.

Is there parking available at New Ambassador Hotel?

No, there isn't parking at the hotel but you'll find nearby parking (reservations required).

Does New Ambassador Hotel have a casino?

No, New Ambassador Hotel doesn't have a casino.

Will I find an indoor pool at New Ambassador Hotel?

No, there is no indoor pool at this hotel.

Is New Ambassador Hotel a good place to stay for couples?

Amenities that appeal to couples at this hotel include a soaking tub, a minibar, and a turndown service.

Are there hot tubs at New Ambassador Hotel?

No, there isn't a spa tub at this hotel.

Does New Ambassador Hotel feature a restaurant that includes a breakfast menu?

Yes, New Ambassador Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will New Ambassador Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at New Ambassador Hotel.

Are there connecting rooms at New Ambassador Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to New Ambassador Hotel?

The closest major airport to New Ambassador Hotel is Harare (HRE-Harare Intl.), which is 8.3 mi away (13 minutes by car).

Are there rooms with balconies that I can book at New Ambassador Hotel?

Yes, every guestroom at New Ambassador Hotel comes with a balcony with some featuring city views.

New Ambassador Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 80 reviews
Rating 8 - Good. 27 out of 80 reviews
Rating 6 - Okay. 16 out of 80 reviews
Rating 4 - Poor. 8 out of 80 reviews
Rating 2 - Terrible. 4 out of 80 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

t.d

Liked: Cleanliness, amenities
Services
Stayed 2 nights in Apr 2025

10/10 Excellent

Nherera Washington

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

SPENCER

Stayed 1 night in Dec 2024

6/10 Okay

Jason P

Business traveler
Disliked: Property conditions & facilities
A very expensive breakfast at $28, though it is possible to order individual things for less. Shower head at about a meter high and didn't really work. Dated, but not terrible.
Stayed 3 nights in Dec 2024

2/10 Terrible

SEKAI, Harare

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
A dresser in the room that has a broken handle tore my £390.00 Charles Tyrwhitt suit trouser. I then discussed very politely with Amanda(one of their senior staff) that someone will get cut by that same drawer handle if they do not attend to it. I also showed Amanda that they were coackroaches in the room which she saw. In addition, i showed her that the shower was full of mold and gnats, which she also saw. She then escalated the matter to her superior, a heavily built man who was courteous and apologetic. He promised to relay the matter to the hotel manager who was away on the morning i checked out. They promised to get back to me on Monday 4 November 2024 but they never did.
Stayed 1 night in Nov 2024

10/10 Excellent

INNOCENT

Near office, good local food.
Stayed 2 nights in Oct 2024

8/10 Good

Gerrit

Business traveler
Disliked: Cleanliness

A convenient but average stay

Convenient for our meetings. A bit disappointed in food service and timing. Internet connections not convenient. Average older rooms Good housekeeping service
Stayed 1 night in Oct 2024

10/10 Excellent

Clein

Stayed 1 night in Oct 2024

10/10 Excellent

James, Merrillville

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Wilson, SUNRISE

Liked: Cleanliness, staff & service
Disliked: Amenities
The overall is outstanding, howeever the building is very old and outdated. The heater did not work and I was force to sleep with my sweater and long johns on to stay warm. The bed was not comfortable. The hotel is close to the city center, and throughout my stay I didn't have any problems besides the condition of the hotel. For the cost to book at this hotel, I was expecting for better.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tanaka

Stayed 1 night in May 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023

2/10 Terrible

Yasuyuki

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old facility.
Stayed 3 nights in Nov 2023

6/10 Okay

Stella

Stayed 1 night in Oct 2023

6/10 Okay

Everson

Liked: Staff & service
Disliked: Cleanliness

Good experience

Great location within city center affording access to all facilities and places.
Stayed 8 nights in Sep 2023

8/10 Good

Ngoni

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located!Safe and quite!Exceptional customer service.Receptionists are friendly so are those in the dining area.Security personnel very helpful with welcoming guests as well as helping with lugguage during check in and check out.I would highly recommend!
Stayed 2 nights in Jul 2023

10/10 Excellent

Everson

Liked: Staff & service, property conditions & facilities, room comfort

Great facility in the city centre

Great stay, nice beds and hygienic environment
Stayed 4 nights in Aug 2022

8/10 Good

Natasha

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Jane

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The View and location
Stayed 1 night in Jun 2022

10/10 Excellent

TSITSI

Stayed 1 night in Apr 2022

8/10 Good

Tsitsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Need to upgrade and get some more channels on your tv. They only had like 9 channels
Stayed 2 nights in Apr 2022

4/10 Poor

Nkosi

Disliked: Cleanliness, amenities, property conditions & facilities
What did I like about the place, absolutely nothing. The images they use for advertising don't show the actual state of the place. It's run down and the images which influenced my decision to book a room may have been true 30 years ago but imagine what the place would look like after many years of next to zero maintenance. They shouldn't use the images they're using now to advertise themselves because it shows a different hotel, they should get new images taken now and I wonder how many people would actually book with them when they see how it is now.
Stayed 1 night in Apr 2022

8/10 Good

LYNETT

Liked: Cleanliness, staff & service
Okay 👌
Stayed 9 nights in Feb 2022

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2021