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Wil'que Westlake Hotel & Residences

4.0 star property
Lakefront aparthotel with area shuttle service and a fitness center

Choose dates to view prices

Photo gallery for Wil'que Westlake Hotel & Residences

Executive Room, 3 Bedrooms | Terrace/patio
Restaurant
View from property
Garden
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Restaurant

Explore the area

View in a map
No 254d Thuy Khue Road, Hanoi, 10000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Lotte Center Hanoi
    ‪20 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Two Bedroom Deluxe

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Deluxe

  • Sleeps 4

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Bedroom

  • 581 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Bedrooms

  • 829 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 2 Bedrooms

  • 937 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Premier Room, 2 Bedrooms

  • 1023 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 3 Bedrooms

  • 990 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 3 Bedrooms

  • 1206 sq ft
  • 3 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Executive

1 bedroom, in-room safe, desk, laptop workspace

Studio Executive

  • Sleeps 2

View all photos for Studio Premier

1 bedroom, in-room safe, desk, laptop workspace

Studio Premier

  • Sleeps 2

View all photos for One Bedroom Deluxe

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Deluxe

  • Sleeps 2

View all photos for Three Bedroom Deluxe

1 bedroom, in-room safe, desk, laptop workspace

Three Bedroom Deluxe

  • Sleeps 5

View all photos for Executive Studio

Executive Studio | 1 bedroom, in-room safe, desk, laptop workspace

Executive Studio

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio

Premier Studio | 1 bedroom, in-room safe, desk, laptop workspace

Premier Studio

  • 431 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Premier

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Premier

  • Sleeps 4

View all photos for Three Bedroom Executive

1 bedroom, in-room safe, desk, laptop workspace

Three Bedroom Executive

  • Sleeps 5

View all photos for Two Bedroom Executive

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Executive

  • Sleeps 4

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Premium Apartment | Living area | 43-inch flat-screen TV with cable channels, TV, Netflix

VNAHOMES APARTHOTEL

Tay Ho
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 72 reviews
$28 nightly
The price is $30
Jan 12 - Jan 13, 2026
Total with taxes and fees
VNAHOMES APARTHOTEL

About the neighborhood

Hanoi

Located in Tay Ho within a 5-minute walk of West Lake, Wil'que Westlake Hotel & Residences is within a few miles (5 km) of other popular sights like Hoan Kiem Lake. This 90-room, 4-star aparthotel has conveniences like an outdoor pool, free in-room WiFi, and a gym.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 1 min walk - 0.1 miles
  • Hanoi Botanical Garden - 15 min walk - 0.8 miles
  • Embassy of Japan - 16 min walk - 0.9 miles
  • Lotte Center Hanoi - 20 min walk - 1.1 miles
  • Ho Chi Minh Mausoleum - 4 min drive - 1.6 miles

Getting around

  • Hanoi Long Bien Station - 12 min drive
  • Noi Bai Intl. Airport (HAN) - 30 min drive

Restaurants

  • ‪Cơm Tấm Ba Mập 06 Hoàng Hoa Thám - ‬1 min walk
  • ‪Bia Cường Hói 01 Trích Sài - ‬5 min walk
  • ‪Cafe Camy - ‬3 min walk
  • ‪CƠM TẤM TƯ MẬP - 241 THỤY KHUÊ - ‬1 min walk
  • ‪Bánh Mì Sài Gòn - ‬2 min walk

About this property

Wil'que Westlake Hotel & Residences

Lakefront aparthotel with area shuttle service and a fitness center
Wil'que Westlake Hotel & Residences features an outdoor pool, a children's pool, and a gym. If you drive, self parking is VND 70000 per night, or you can take advantage of the airport shuttle (available 24 hours) for VND 982000 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this family-friendly aparthotel include free WiFi in public areas, a computer station, and a terrace.
Each apartment is air-conditioned and features a kitchenette and space to spread out with a separate bedroom and a sitting area. A 32-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a washer/dryer, an electric kettle, and a rice cooker.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Diamond Westlake Suites
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  • Kitchen
  • Washer
  • Dryer
9.0 out of 10, Wonderful, 479 reviews
Diamond Westlake Suites

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Self parking on site (VND 70,000 per night)
  • Limited onsite self parking

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Tea bags/instant coffee

Dining

  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 500,000 per day

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the airport
  • On a lake

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 8 floors
  • 90 units
  • Access via exterior corridors
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 500000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 982000 per vehicle (one way)
  • Self parking fee: VND 70000 per night
  • Rollaway bed fee: VND 500000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • The property is professionally cleaned.

Property is also known as

Somerset Aparthotel Hanoi West Lake
Somerset Hanoi West Lake
Somerset West Lake Hanoi
Somerset West Lake Hotel Hanoi
Somerset West Lake Hanoi Aparthotel
Somerset West Hanoi
Somerset West Lake Hanoi
Wil'que Westlake & Residences
West Lake 254D Hotel Residence
Wil'que Westlake Hotel & Residences Hanoi
Wil'que Westlake Hotel & Residences Aparthotel
Wil'que Westlake Hotel & Residences Aparthotel Hanoi

Frequently asked questions

What is there to do within easy reach of Wil'que Westlake Hotel & Residences?

This aparthotel is situated in Tay Ho, just steps from West Lake. You'll also find Hoan Kiem Lake and Ho Chi Minh Mausoleum within a short drive.

How much does it cost to stay at Wil'que Westlake Hotel & Residences?

As of Dec 31, 2025, prices found for a 1-night stay for 2 adults at Wil'que Westlake Hotel & Residences on Jan 9, 2026 start from $164.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at this aparthotel?

Yes, parking is offered for VND 70,000 per night.

Does Wil'que Westlake Hotel & Residences feature a casino at the property?

No, Wil'que Westlake Hotel & Residences doesn't have a casino.

Is there an indoor pool at Wil'que Westlake Hotel & Residences?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Wil'que Westlake Hotel & Residences good for couples?

Amenities that appeal to couples at this lakeside aparthotel include a kitchenette and a hydromassage showerhead in each apartment with some featuring lake views.

Does Wil'que Westlake Hotel & Residences have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Wil'que Westlake Hotel & Residences feature a restaurant that includes a breakfast menu?

No, Wil'que Westlake Hotel & Residences doesn't have a restaurant that serves breakfast.

Does Wil'que Westlake Hotel & Residences allow pets to stay free of charge?

No, pets and service animals aren't allowed at Wil'que Westlake Hotel & Residences.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to Wil'que Westlake Hotel & Residences?

The closest major airport to Wil'que Westlake Hotel & Residences is Noi Bai Intl. Airport (HAN), which is 14.6 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Wil'que Westlake Hotel & Residences?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy lake or garden views.

Wil'que Westlake Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 105 out of 247 reviews
Rating 8 - Good. 104 out of 247 reviews
Rating 6 - Okay. 27 out of 247 reviews
Rating 4 - Poor. 8 out of 247 reviews
Rating 2 - Terrible. 3 out of 247 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Angelo

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lina

Liked: Cleanliness, room comfort
We love our stay in
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family

Allocated the wrong rooms

Allocated the wrong room on check in and asked to wait 5-6 hours before being given the correct room. The manger of the hotel was very unapologetic, rude and couldn’t care less what room we were given. She suggested booking direct if you want to make sure you get the rooms you pay for. Booked an executive 3 bedroom with balcony which was good once we were allowed into our room. We also booked a 2 bedroom executive room which was supposed to have a view of west lake but you could not see the lake. All staff other than the manger who we met were extremely nice and friendly which is a shame as the hotel could be and should be so much better. Much better places to stay in and around the west lake area of Hà Nội.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alan Gordon

Liked: Cleanliness, amenities, property conditions & facilities
A great size pool with large lake beside hotel. What you need is close by.
Stayed 6 nights in May 2024

10/10 Excellent

Ponekham

Liked: Cleanliness, property conditions & facilities
Very quiet and further away but I really enjoyed the hotel. Easy to get in and out. Everyone from the front desk, security, door and maid were super friendly and helpful. The Japanese restaurant downstairs with room service was a plus. Oir family enjoyed the pool and the gym with great air conditioner with pool side view was perfect. I would definitely stay there again and recommend it to everyone. My only complaint is the carpet in the bedrooms. If that can get removed (very old) I would give this hotel a 5 star. It’s not fancy but the all around experience was great.
Stayed 4 nights in Mar 2024

10/10 Excellent

Robert, Bellingham

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Always enjoy the staff, location and amenities
Stayed 7 nights in Apr 2023

10/10 Excellent

Robert, Bellingham

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 27 nights in Feb 2023

10/10 Excellent

Robert, Bellingham

Stayed 19 nights in Jan 2023

8/10 Good

Patricia Nora

Traveled with family
Liked: Room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Robert, Bellingham

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 6 nights in Mar 2020

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeds expections

The serviced apartments are bright airy very comfortable fully equiped with top quality items not necessarly the most modern but top of the line quality ageless. The entire staff are well trained friendly and willing to assist even prior to requesting. Everyone is alert causing one to know the guest is welcome. The doorman can be compared only thoes of nobel hotels of London Paris or New York truly a wonderful experience
Stayed 5 nights in Jan 2020

8/10 Good

Antoinius Eduarda J

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2019

8/10 Good

Ng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good service for the front counter girls.Helpful & understanding.Well done!The Japanese food at level 1 is good & cheap.We almost have every meal there.Will recommend friends & relatives to this hotel .
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the suite was comfortable and spacious. the restaurant served good food. the hotel staff was friendly and knowledgeable
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and helpful. The rooms were clean and spacious
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

Ho

Disliked: Staff & service

Service is not that good. Compliments is bad

Stayed 5 nights in Oct 2019

10/10 Excellent

Kay, Hanoi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff professional and friendly. Door man/Security took care of extra luggage and did so with a smile on their faces.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and staff is very helpful
Stayed 1 night in May 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWESOME stay

We loved out stay here, modern, clean and good location. Reception and securit staff were excellent giving great local advice and friendly welcomes.
Stayed 3 nights in May 2019

6/10 Okay

khongsak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

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