The Hanoi Club Hotel & Residences

4.0 star property
Family-friendly hotel with a full-service spa and a casino

Choose dates to view prices

Photo gallery for The Hanoi Club Hotel & Residences

Golf
Lobby sitting area
Outdoor pool, pool umbrellas
Exterior
Superior Twin Room, 2 Twin Beds (City View) | Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
76 Yen Phu Street,Tay Ho District, Hanoi, 10000
  • West Lake
    ‪2 min walk‬
  • Ho Chi Minh Mausoleum
    ‪2 min drive‬
  • Hoan Kiem Lake
    ‪4 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪23 min drive‬

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Room options

Premier Double Room, Lake View

  • Lake view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (City View)

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms

  • Partial lake view
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

Premier Twin Room, Lake View

  • Lake view
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Luxury Apartment, 1 Bedroom (City View)

  • Lake view
  • 807 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, 1 King Bed (Partial Lake View)

  • Partial lake view
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 1 King Bed (City View)

  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Twin Beds (City View)

  • City view
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Hanoi

Located in Tay Ho, The Hanoi Club Hotel & Residences is adjacent to West Lake with other popular attractions like Hoan Kiem Lake within a within a few miles (5 km). This 140-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and a restaurant.

What's nearby

  • West Lake - 2 min walk - 0.1 miles
  • Ho Chi Minh Mausoleum - 2 min drive - 1.2 miles
  • Hanoi Old Town Night Market - 3 min drive - 1.9 miles
  • Hoan Kiem Lake - 4 min drive - 2.1 miles
  • St. Joseph's Cathedral of Hanoi - 4 min drive - 2.1 miles

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • Ga Co Loa Station - 16 min drive
  • Noi Bai Intl. Airport (HAN) - 20 min drive

Restaurants

  • ‪Ốc 66 - ‬2 min walk
  • ‪Bún Chả Kính Mời - ‬1 min walk
  • ‪Hải Sản Hương Lan - Nghi Tàm - ‬5 min walk
  • ‪Bánh cuốn nóng Hồ Tây 34 Yên Phụ - ‬4 min walk
  • ‪Duy Trí Café - ‬4 min walk

About this property

The Hanoi Club Hotel & Residences

Family-friendly hotel with a full-service spa and a casino
Guests of The Hanoi Club Hotel & Residences have access to a full-service spa, a casino, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available on request) for VND 660000 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Fireplaces, minibars, and safes are other standard amenities. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

Children under 3 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

Chinese (Mandarin), English, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM on request
  • Free self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 300,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor tennis courts
  • Casino
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Slot machine
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • On a lake
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Reception hall
  • Renovated entire property - December 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 700000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: VND 500000 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 300000 for children
  • Airport shuttle fee: VND 660000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 700000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.

Property is also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

Frequently asked questions

Is free cancellation available at The Hanoi Club Hotel & Residences?

The Hanoi Club Hotel & Residences offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Hanoi Club Hotel & Residences?

As of Jun 7, 2025, prices found for a 1-night stay for 2 adults at The Hanoi Club Hotel & Residences on Jun 10, 2025 start from $65.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around The Hanoi Club Hotel & Residences?

This hotel is situated in Tay Ho within a 10-minute walk of West Lake and Tran Quoc Pagoda. You'll also find Hoan Kiem Lake and Ho Chi Minh Mausoleum within a short drive.

Will I be able to park at The Hanoi Club Hotel & Residences?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa available at The Hanoi Club Hotel & Residences?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does The Hanoi Club Hotel & Residences have a casino?

Yes, The Hanoi Club Hotel & Residences has a casino and it includes a slot machine.

Will I find an indoor pool at The Hanoi Club Hotel & Residences?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Hanoi Club Hotel & Residences good for couples?

This lakeside hotel offers many amenities for couples, including a fireplace as well as an outdoor pool and a restaurant.

Are there hot tubs at The Hanoi Club Hotel & Residences?

No, but this hotel does have a steam room.

Does The Hanoi Club Hotel & Residences feature a restaurant that includes a breakfast menu?

Yes, The Hanoi Club Hotel & Residences serves buffet breakfast each morning for a surcharge from its restaurant.

Will The Hanoi Club Hotel & Residences allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Hanoi Club Hotel & Residences.

Are there connecting rooms at The Hanoi Club Hotel & Residences?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Hanoi Club Hotel & Residences?

The closest major airport to The Hanoi Club Hotel & Residences is Noi Bai Intl. Airport (HAN), which is 13.9 mi away (20 minutes by car).

Are there rooms with balconies at The Hanoi Club Hotel & Residences?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or pool views.

Does The Hanoi Club Hotel & Residences have a wedding venue?

There are wedding services available at The Hanoi Club Hotel & Residences if that's in your vacation plans.

The Hanoi Club Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 218 out of 497 reviews
Rating 8 - Good. 208 out of 497 reviews
Rating 6 - Okay. 52 out of 497 reviews
Rating 4 - Poor. 8 out of 497 reviews
Rating 2 - Terrible. 11 out of 497 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

sydney

Traveled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The property was under construction with no elevator which made it difficult to get access to areas.Water leaking on the bathroom floor out of shower and from toilet. We had to move rooms as the room initially was so bad smelling. Gym, pool and buffet breakfast was very good.
Stayed 3 nights in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
The staff members were excellent, the room was pretty good. No prior notice of ongoing elevator repair, so every morning walking to breakfast service meant walking outside in the rain. Not terrible, but wish there’d been a discount.
Stayed 4 nights in Feb 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, although, my “King” size mattress was actually just two single mattresses on king size frame. Otherwise the hotel is pretty awesome.
Stayed 4 nights in Feb 2025

10/10 Excellent

dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay... The staff was super nice andv always helpful and smilling! Basically, for me, just 1 small drawback....that was the 5 am neighborhood rooster call every morning. My suggestion is that rooster is on the next evenings menu....haha!
Stayed 2 nights in Feb 2025

10/10 Excellent

clive

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location in a quiet side street by the west lake. 15 minutes from old quarter on foot
Stayed 4 nights in Jan 2025

10/10 Excellent

Edwin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Joreen Tar Hui

Stayed 1 night in Dec 2024

8/10 Good

Lauren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Aditya, Delhi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is near a lake which was the best thing. It has all the required amenities many advance facilities like game room, golf area and wide area pool near to the lake. The rooms are spacious and the breakfast was fulfilling. The staff were really helpful and kind. If you need a good property near the west lake in Vietnam, this is the place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a highlight of our time in Hanoi, it was beautiful and the staff was excellent. We would stay here again for sure.
Stayed 1 night in Dec 2024

10/10 Excellent

Shiv

Stayed 1 night in Nov 2024

8/10 Good

Houa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Staff & service
Cleaning Staff knocked on my door then entered at 7AM waking me up. Ridiculous.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vince

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Directly on the lake with a pool and driving range. The gym was one of the better hotel gyms ive ever come across. The sauna and jacuzzi were a huge plus. Bun Cha at the restaurant was to die for. Breakfast Buffett was pretty good, loved the espresso machine. Staff very attentive, great customer service! A bunch of Cafes within 5 minutes walking distance to the hotel. WIll definitely be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

INGO, Brooksville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay great breakfast Nice rooms few drinks in mini bar free
Stayed 1 night in Oct 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Oct 2024

10/10 Excellent

john, Havelock

Liked: Amenities
All services are 5 stars rated, excellent facilities and services are great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with lake front. Good breakfast and friendly staff.
Stayed 5 nights in Aug 2024

8/10 Good

Louis

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel. Clean. Great entrance and friendly and helpful staff.
Stayed 3 nights in May 2024

10/10 Excellent

Amera

Stayed 1 night in Jun 2024

10/10 Excellent

Nuwan

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding of the hotel was good as it is located next to the sea. However the streets outside were dirty and full of chaotic traffic.
Stayed 4 nights in May 2024

10/10 Excellent

Wayes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great stay. Comfortable beds and good rate. Loved the pool and gym facilities
Stayed 2 nights in May 2024

8/10 Good

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Overall, a nice stay and good value for all amenities available. Staff was nice and most helpful. Nice to see renovations counting as updating is required.
Stayed 4 nights in Apr 2024