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Splendora Hotel

3.0 star property

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Photo gallery for Splendora Hotel

Check-in/check-out kiosk
Interior
Shower, free toiletries, hair dryer, bathrobes
Breakfast (USD 5 per person)
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
No.62 Ngo Huyen street, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

View from room

Family Room

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Suite

Honeymoon Suite | Minibar, in-room safe, desk, blackout drapes

Honeymoon Suite

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Shower, free toiletries, hair dryer, bathrobes

Junior Suite

  • 323 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Basic Double Room, 1 Queen Bed, No Windows, Corner

Basic Double Room, 1 Queen Bed, No Windows, Corner | Minibar, in-room safe, desk, blackout drapes

Basic Double Room, 1 Queen Bed, No Windows, Corner

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Lobby sitting area

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About the neighborhood

Hanoi

Located in Old Quarter, Splendora Hotel is adjacent to St. Joseph's Cathedral of Hanoi and within a 10-minute walk of other popular attractions like Hoan Kiem Lake. This 25-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.1 miles
  • Hang Gai Street - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Train Street - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 45 min drive

Restaurants

  • ‪Noodle & Roll - ‬1 min walk
  • ‪Bún Ngan - ‬1 min walk
  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Quán Gốc Đa - ‬1 min walk
  • ‪Bánh Gối Lý Quốc Sư - ‬1 min walk

About this property

Splendora Hotel

Guests of Splendora Hotel enjoy access to free WiFi in public areas, conference space, and spa treatment rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 18 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a computer station and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have free toiletries, slippers, and bathrobes. Refrigerators, minibars, and safes are also standard.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: USD 5 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Essence

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Cribs/infant beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 5 for adults and USD 5 for children
  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Splendora Hotel Hanoi
Splendora Hotel
Splendora Hanoi
Splendora Hotel Hotel
Splendora Hotel Hanoi
Splendora Hotel Hotel Hanoi

Frequently asked questions

Is free cancellation available at Splendora Hotel?

Splendora Hotel offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Splendora Hotel?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is parking available on site at Splendora Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Splendora Hotel?

Spa services at the hotel include Thai massages, Swedish massages, and aromatherapy.

Does Splendora Hotel include a casino on the premises?

No, Splendora Hotel doesn't have a casino.

Is there an indoor pool at Splendora Hotel?

No, there is no indoor pool at this hotel.

Is Splendora Hotel good for couples?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Does Splendora Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Splendora Hotel have a restaurant that serves breakfast?

Yes, Splendora Hotel serves buffet breakfast for a surcharge at Essence.

Does Splendora Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Splendora Hotel.

Are there connecting rooms at Splendora Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Splendora Hotel?

The closest major airport to Splendora Hotel is Noi Bai Intl. Airport (HAN), which is 18.3 mi away (45 minutes by car).

Are there rooms with balconies that I can book at Splendora Hotel?

No, there aren't any guestrooms with balconies at Splendora Hotel.

Splendora Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 620 out of 744 reviews
Rating 8 - Good. 95 out of 744 reviews
Rating 6 - Okay. 18 out of 744 reviews
Rating 4 - Poor. 8 out of 744 reviews
Rating 2 - Terrible. 3 out of 744 reviews

9.6/10

Cleanliness

10/10

Staff & service

7.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star service

Amazing staff met at airport and taken to hotel efficiently staff at reception extremely professional and introduced to Lisa the hotel tour specialist who took my list of requirements for my stay in Vietnam and she came up with a plan for the whole trip including all flights taxis and tours at a price I couldn’t compete with and then followed me through my trip to make sure everything was going to plan
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Staff at the front desk very friendly and helpful arrange Ha long bay tour , Booking airplane ticket to Da Nang and trip to airport.plus good breakfast will stay again.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very close to all needs, breakfast is good
Stayed 1 night in May 2019

10/10 Excellent

SB, Yangon, Myanmar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the Splendora isn’t the newest or shiniest hotel, it has everything we needed - all the amenities (WiFi, tea/coffee, powerful a/c, satellite TV, welcome drink and fruit), spacious rooms, excellent location, and a staff that was simply incredible. The staff was welcoming, very sweet with our kids, extraordinarily helpful and really went above and beyond to help us have a wonderful visit in Vietnam.
Stayed 3 nights in Apr 2019

8/10 Good

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good central location , friendly staff and convenient to point of interest
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely friendly and the rooms are clean and spacious. In a great area of the town, too.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and outstanding service

The stay was made enjoyable by the dedication of the staff. In particular, Lisa Yu, Rosie. Thom, Alice and Phung serving a very nice breakfast buffet. Rosie, Thom and Lisa always went out of their way to help. From my observations, all guests were treated like family and attention to details. I highly recommend this hotel , and look forward to coming back.
Stayed 4 nights in Feb 2019

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Christina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Everything felt a bit old and worn

You could tell the hotel was dated and needed some sprucing up. We booked a no-window room since we were planning to just crash there after getting in late, then head out early, but to our surprise we were upgraded to a room with a window! Sadly though, when we got there, the room itself could've been given some car. There were stains on the wallpaper and everything just felt a bit old and worn, the bed also wasn't comfy :(
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
Two star at best. Filthy couches in reception area. Rooms very worn but ok clean. Air Con in our two rooms and guessing all the rest haven't been cleaned in years. I cleaned my own filter as to have them do it just seemed senseless as they would probably botch it. Visible mold around air conditioning was another obvious sign they do not know how to clean. Carpets in hotel where disgusting. Old bed and ancient mattress just sitting at top of stairs all week. Again. Disgusting. Breakfast was quite nice though. Sheets where clean. Not horrible for the price but there are better choices and the reviews in Asia if you haven't figured it out yet are mostly fake.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Sharon

Liked: Cleanliness, staff & service, room comfort

Perfect location, clean, amazing staff!

The hotel is clean and in the “old town” area which suited us perfectly. The price is right! They contacted us prior to our stay with an offer to pick us up at the airport. The front desk staff were the best ever. They really know about service and were so very helpful in giving us information on their city. They took it upon themselves to ensure that we had a safe and positive experience during our visit. Two of these wonder women are Alice and Thom but there were two others whose names escape me. The hotel itself is somewhat run down ie hall carpets very worn and I did have some concerns re fire safety ( no sprinkler system on 8 the floor and there was a bed blocking the stairwell). Front desk staff notified the Manager but the bed remained in the stairwell throughout our stay. Breakfast is available though we did not take advantage of this service.
Stayed 4 nights in Jan 2019

8/10 Good

JA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendora was splendid!

Easily the nicest place on the block! The location is a bit tricky to find, it’s in an alley (no cars but be prepared to duck out of the way of motorbikes. This goes for all of Vietnam!) the staff is absolutely fantastic! Extremely friendly, warm and genuinely interested in providing a great experience.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy assess to St Joseph’s Cathedral Helpful and friendly staff
Stayed 2 nights in Jan 2019

8/10 Good

Kate

Staff were really helpful and friendly, and they helped me arrange airport transfers and a trip to Halong Bay before I arrived. Our room was on the top public floor but was still very noisy some nights, with noise from the corridors/other rooms - no soundproofing. Mattress was very firm (although seemed to be a common theme everywhere we stayed in Vietnam!). Bathroom/shower were fine, but the toiletries were big bottles of basic shampoo and body wash, but the body wash was a 'whitening' one which was a bit off-putting to me! There was a basic hairdryer in the bathroom. Towels were a bit thin and worn. There was a fridge in the room & 2 free bottles of water provided daily. Location was good, plenty of places to drink/eat nearby and only 10 minutes walk to the lake, night market, etc.
Stayed 4 nights in Nov 2018

8/10 Good

Megan

Liked: Cleanliness, staff & service, room comfort
Reception. Staff were amazing. Hotel dated but in great location. Would definately stay here again! P
Stayed 1 night in Nov 2018

10/10 Excellent

Amirah, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staffs are very helpful & friendly, accommodating to our needs. Even arranged for airport transfer at an affordable price. Excellent location, walking distances to main attractions like hoan kiem lake.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a very comfortable stay and service was amazing

I took some students of our university for a research survey and attending a seminar in Vietnam. We stayed in this hotel for several days. Very impressive and comfortable stay! All of the staffs, from the time of our check-in to the final check-out, were kind, hospitable, and always ready to help us. They served us fruits and juice when we were checking in. They recommended good restaurants nearby. When we needed taxis, they always responded and made a call for us quickly. The breakfast was also delicious with Pho, fruits and other dishes. By the way, the location is in the old town neighboring the famous big church, so very convenient for hanging out. We all enjoyed our stay very well, so we appreciate the staffs so much.
Stayed 3 nights in Sep 2018

8/10 Good

Theng, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Emily, New York, NY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cute lobby but overall I felt the facilities were out of date, dirty, and uncomfortable. I was glad I didn’t have more than 1 nights stay. I am not a picky hotel guest, but the curmbly furniture, dim lighting, and feel of the hotel made me uncomfortable. Would not recommend, there are other hotels for this price.
Stayed 1 night in Sep 2018

10/10 Excellent

Jean-michel, Siem Reap Cambodia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great, the Hotel staff is so helpful and doing his best to make you feel at home.
Stayed 3 nights in Aug 2018

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent 2 nights at Splendora. Great service, very very helpful and friendly staff. Perfect location for the lake and old quarter. Rooms spacious and clean. Very good value for money.
Stayed 2 nights in Jul 2018