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Meritel Hanoi

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Lobby sitting area
Property video
Reception hall
Building design
Rooftop bar
Luxury
VIP Access
5.0 star property
9.8

Exceptional

Serene sanctuary in Old Quarter

A rooftop pool with towel service offers a refreshing escape from Hanoi's bustling Old Quarter. The hotel restaurant serves exceptional breakfast buffets with made-to-order omelets. After exploring nearby Hoan Kiem Lake, guests can indulge in Ayurvedic treatments at the Ve'hanoi Wellness & Spa.

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double or Twin Room With Internal Window

Superior Double or Twin Room With Internal Window | Frette Italian sheets, premium bedding, memory foam beds, minibar

Superior Double or Twin Room With Internal Window

9.4 out of 10
Exceptional
(15 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

9.0 out of 10
Wonderful
(9 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Double Room

Junior Double Room | View from room

Junior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Double Room

Executive Double Room | Frette Italian sheets, premium bedding, memory foam beds, minibar

Executive Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Meritel Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Meritel Suite

7.6 out of 10
Good
(4 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Connecting Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Family Connecting Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Grand Terrace

Grand Terrace | View from room

Grand Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Old Quarter Suite

Old Quarter Suite | View from room

Old Quarter Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Hanoi

Located in Old Quarter, Meritel Hanoi is within a 10-minute walk of popular sights such as Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This 64-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Train Street - 2 min walk - 0.1 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hang Gai Street - 8 min walk - 0.5 miles
  • Hoan Kiem Lake - 8 min walk - 0.5 miles
  • Hanoi Old Town Night Market - 12 min walk - 0.6 miles

Getting around

  • Hanoi Railway Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Circle K - ‬1 min walk
  • ‪Aha Coffee - ‬1 min walk
  • ‪Giao Hàng - Bánh Mì Phố - ‬1 min walk
  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪Nước Mía Khổng Lồ - ‬3 min walk

About this property

Meritel Hanoi

Built in 2022, the brand new Meritel Hanoi features a full-service spa, an outdoor pool, and a gym. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for VND 550000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with access to locker space, concierge services, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect 40-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Frette Italian sheets and pillow menus ensure a restful night. Other standard amenities include minibars, coffee makers, and safes. Change of towels is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Ve'hanoi Wellness & Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Similar properties

Front of property
Hanoi Splendid Premium Hotel
Old Quarter
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, 584 reviews
$97 nightly
The price is $105
May 4 - May 5
Total with taxes and fees
Hanoi Splendid Premium Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (VND 250,000 per day); discounts available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Botan Bar & Dine
  • May Tre Dan Restaurant

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Lifeguards
  • Locally-owned and organized tours and activities
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 1000000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: VND 250000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:30 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Is free cancellation available at Meritel Hanoi?

Meritel Hanoi provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Meritel Hanoi?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at Meritel Hanoi on May 12, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Meritel Hanoi?

This hotel is situated in Old Quarter within a short 10-minute walk of Hoan Kiem Lake and also 10 minutes on foot from Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is parking available on site at Meritel Hanoi?

Yes, there is wheelchair-accessible van parking available.

Is there a spa available at Meritel Hanoi?

Ve'hanoi Wellness & Spa is the hotel's spa and services include sports massages, hot stone massages, reflexology, and couples treatments.

Are there luxury amenities available at Meritel Hanoi?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a swim-up bar at this hotel.

Does Meritel Hanoi have a casino at the property?

No, Meritel Hanoi doesn't have a casino.

Is there an indoor pool at Meritel Hanoi?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Meritel Hanoi good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a swim-up bar.

Does Meritel Hanoi have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Meritel Hanoi have a restaurant that serves breakfast?

Yes, Meritel Hanoi serves buffet breakfast for a surcharge each morning at May Tre Dan Restaurant.

Does Meritel Hanoi allow pets to stay for free?

No, pets and service animals aren't allowed at Meritel Hanoi.

Does Meritel Hanoi have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Meritel Hanoi?

The closest major airport to Meritel Hanoi is Noi Bai Intl. Airport (HAN), which is 15.8 mi away (41 minutes by car).

Are there rooms with balconies that I can book at Meritel Hanoi?

Yes, some guestrooms at this hotel offer either a balcony and a deck/patio where guests can enjoy city views.

Does Meritel Hanoi have a wedding venue?

There are wedding services available at Meritel Hanoi if that's in your vacation plans.

Meritel Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 500 out of 575 reviews
Rating 8 - Good. 52 out of 575 reviews
Rating 6 - Okay. 12 out of 575 reviews
Rating 4 - Poor. 6 out of 575 reviews
Rating 2 - Terrible. 5 out of 575 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful, the room was clean with great amenities. The breakfast was superb and the on-sight facilities, specifically the gym was really great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service all around
Stayed 3 nights in Jan 2026

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities
Good size and clean room, staff were great and hotel location was very good to visit the Old Quarter.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service!
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super boutique hotel. Although dated, it was clean and well maintained. Great location. Definitely a great value.
Stayed 2 nights in Jan 2026

10/10 Excellent

Winnie

Stayed 4 nights in Jan 2026

10/10 Excellent

Bea Angel Blanche

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Would recommend this hotel, Jelly was very helpful through out our stay and made sure we are well taken care of and arranged everything for us! Also she recommended some spots for us to try as a local, we love her!! The hotel is very affordable and also close on everything!! Would definitely stay here again when we come back!
Stayed 2 nights in Jan 2026

10/10 Excellent

Alicia-Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Truly an exceptional hotel with an unbelievably attentive, caring, and genuinely kind staff! I highly recommend this hotel and will definitely be coming back!! Clean and comfortable rooms, amazing service!
Stayed 1 night in Jan 2026

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities
All are great
Stayed 3 nights in Jan 2026

10/10 Excellent

Keith

Stayed 2 nights in Jan 2026

10/10 Excellent

Lysa, Silverdale

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, wonderful staff amazing location highly recommend! Mike was especially helpful!
Stayed 1 night in Jan 2026

10/10 Excellent

Mark, Peppermint Grove

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and friendly staff make this a great place to stay in Hanoi. We had four nights and thoroughly enjoyed our visit. We were especially impressed with the personal care and attention provided by Katy from reception. She was very helpful throughout the trip. The food and cocktails were all better than we expected . Would definitely recommend this hotel in Hanoi.
Stayed 4 nights in Jan 2026

10/10 Excellent

Cintia, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Staff here are amazing and super helpful. Room was clean and spacious. We would highly recommend this hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with an excellent restaurant and gym!
Stayed 2 nights in Jan 2026

10/10 Excellent

Irfan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes. Everything was awesome
Stayed 1 night in Jan 2026

10/10 Excellent

Irfan

Stayed 3 nights in Jan 2026

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa, SAN DIEGO

The hotel has a great location in the Old Quarter, very walkable to many restaurants and sites.
Stayed 4 nights in Dec 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities
Great hotel and service!
Stayed 2 nights in Jan 2026

10/10 Excellent

Preston

Stayed 3 nights in Jan 2026

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location, staff, room and amazing buffet breakfast with fabulous barista was all at a 5 star level. Even Katey, one of the staff helped us out with our flights and transfers. Would stay there again when we return.
Stayed 3 nights in Dec 2025

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, amenities
The stay was amazing from checking in all the way to The delicious breakfast buffet to the ladies at the spa, Alex at the front desk was so helpful! It was honestly top notch experience, they upgraded our rooms for free and extremely polite. it is a clean hotel great location! I would highly recommend this hotel to antone.
Stayed 2 nights in Jan 2026

10/10 Excellent

Thuan, San Jose

The rooms were neat and clean. The staff w
Stayed 2 nights in Dec 2025

10/10 Excellent

Aleshia, Forest Lodge

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you want to stay in / close to the Old Quarter, this is a great option. We did the old quarter suite which is at the back of the hotel so slightly quieter. Very convenient and walkable to all areas.
Stayed 3 nights in Dec 2025