6/10 Okay
Brenden
Traveled with group, Traveled with partner
Mar 23, 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Brenden
Stayed 1 night in Mar 2024
Cozy Home
2.5 star property
Guesthouse with free parking, near Hoan Kiem Lake
Choose dates to view prices
Photo gallery for Cozy Home
Reviews
3.43.4 out of 10
Popular amenities
- Parking included
- Free WiFi
- Air conditioning
- Laundry
- Housekeeping
Explore the area
39 Phan Phu Tien Street, Cat Linh Ward,, Dong Da District, Hanoi, 084
- Temple of LiteraturePlace, Temple of Literature2 min walk
- Train StreetPlace, Train Street8 min walk
- Ho Chi Minh MausoleumPlace, Ho Chi Minh Mausoleum12 min walk
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)35 min drive
Room options
View all photos for Superior Room
Superior Room
- 213 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Family Room
Family Room
- Sleeps 4
- 2 Queen Beds
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About the neighborhood
Hanoi
Located in Dong Da, Cozy Home is adjacent to Hanoi Stadium and within a 10-minute stroll of Temple of Literature. Each of the 10 rooms at this guesthouse includes a minibar, an electric kettle, and a Smart TV.
What's nearby
- Temple of Literature - 2 min walk - 0.1 miles
- Embassy of China - 8 min walk - 0.5 miles
- Train Street - 8 min walk - 0.5 miles
- Imperial Citadel of Thang Long - 10 min walk - 0.6 miles
- Ho Chi Minh Mausoleum - 12 min walk - 0.6 miles
Getting around
- Hanoi Railway Station - 17 min walk
- Noi Bai Intl. Airport (HAN) - 38 min drive
Restaurants
- Lộc-Ally Restaurant - 2 min walk
- Grand Mercure Executive Lounge - 2 min walk
- Phở Lý Quốc Sư - 2 min walk
- Koto - 4 min walk
- Phở Gà - 3 min walk
About this property
Cozy Home
Guesthouse with free parking, near Hoan Kiem Lake
Cozy Home features free WiFi in public areas, a terrace, and laundry facilities. There's free parking, and an airport shuttle (available 24 hours) for VND 350000 per vehicle one-way. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. This guesthouse also has a hair salon.
Guests can expect free WiFi and Smart TVs. Bathrooms offer rainfall showers, free toiletries, and slippers. Minibars, electric kettles, and desks are also available.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Onsite motorcycle parking only
- Free self parking on site
Family friendly
- Laundry facilities
Conveniences
- Hair salon
- Laundry facilities
- Luggage storage
- Virtual front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Outdoors
- Terrace
Spa
- Body scrubs
- Body wraps
- Facials
- Manicures/pedicures
Accessibility
- No elevator
More
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Bidet
- Free toiletries
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- Smart TV
Food and drink
- Cookware, dishware, and utensils
- Electric kettle
- Free bottled water
- Minibar
- Tea bags/instant coffee
More
- Access via exterior corridors
- Air conditioning
- Desk
- Individual decor
- Individual furnishings
- Laptop workspace
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
- This property doesn't allow pets or service animals
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
- Check-in: 2:00 PM
- Check-out: noon
- Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. This property only offers motorcycle parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property only accepts cash.
- Cashless payment methods are available for all transactions.
Additional information about polices, regulations, and more:
- There are no elevators.
Property is also known as
Lumos Home
Lumos Home Hanoi
Lumos Home Guesthouse
Lumos Home Guesthouse Hanoi
Frequently asked questions
Are free cancellation options available at Cozy Home?
Cozy Home offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.
What is there to do around Cozy Home?
This guesthouse is situated in Dong Da, just steps from Hanoi Stadium and Temple of Literature, and within a short walk of King's Island Golf Resort. You'll also find Hoan Kiem Lake and Hanoi Old Town Night Market within a short drive.
Is there parking available at Cozy Home?
Yes, self parking is offered for free at the guesthouse.
Is there a spa at Cozy Home?
Spa services at the guesthouse include body wraps, mani/pedis, and facials.
Does Cozy Home feature a casino?
No, Cozy Home doesn't have a casino.
Is there an indoor pool at Cozy Home?
No, there is no indoor pool at this guesthouse.
What amenities will couples enjoy at Cozy Home?
Amenities that appeal to couples at this guesthouse include a minibar, a rainfall showerhead, and a smart TV.
Does Cozy Home have a hot tub?
No, this guesthouse doesn't have a spa tub.
Does Cozy Home have a restaurant that serves breakfast?
No, Cozy Home doesn't have a restaurant that serves breakfast.
Does Cozy Home allow pets to stay free of charge?
No, pets and service animals aren't allowed at Cozy Home.
Does Cozy Home have connecting rooms?
No, this guesthouse doesn't feature connecting guestrooms.
Where is the closest airport to Cozy Home?
The closest major airport to Cozy Home is Noi Bai Intl. Airport (HAN), which is 16.7 mi away (38 minutes by car).
Are there rooms with balconies at Cozy Home?
No, there aren't any accommodations with balconies at Cozy Home.
Cozy Home Reviews
Reviews
3.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 3 reviews
2 - Terrible
2
4.0/10
Cleanliness
5.0/10
Staff & service
5.0/10
Amenities
3.0/10
Property conditions & facilities
Reviews
2/10 Terrible
sandra
Nov 17, 2025
sandra
Stayed 3 nights in Nov 2025
2/10 Terrible
Phuong
Traveled with family
Aug 30, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Không nhận được phòng
Phuong
Stayed 1 night in Aug 2025