JW Marriott Hotel Hanoi

5.0 star property
Luxury hotel with 6 restaurants connected to the convention center in Hanoi

Choose dates to view prices

Photo gallery for JW Marriott Hotel Hanoi

Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Exterior
Presidential Suite, 1 Bedroom, Non Smoking | Living room | 42-inch LCD TV with cable channels, TV, iPod dock
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Parking included

Explore the area

Map
No 8 Do Duc Duc Road, Me Tri Ward, South Tu Liem District, Hanoi
  • Vietnam National Convention Center
    ‪6 min walk‬
  • Keangnam Landmark Tower 72
    ‪12 min walk‬
  • My Dinh National Stadium
    ‪5 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬

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Room options

Executive Room, Balcony, Lake View

  • 969 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Executive Room, 2 Double Beds, Balcony, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed

  • 1184 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds, Lake View

  • 517 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 2 Double Beds, City View

  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Lake View

  • 517 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Executive Room, 1 King Bed, Balcony

  • 517 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, City View

  • 969 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, City View

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Lake View

  • 517 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Lake View

  • 969 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Lake View

  • 517 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking

  • 3444 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Deluxe Suite, 1 King Bed

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds, City View

  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Grand Suite, 1 Bedroom, Non Smoking

  • 1615 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Suite, 1 Bedroom, Non Smoking (Chairman Suite)

  • 2153 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Hanoi

Located in Nam Từ Liêm, JW Marriott Hotel Hanoi is within a 10-minute stroll of sights such as Vietnam National Convention Center and Hanoi Museum. This 5-star hotel welcomes guests with 450 rooms and conveniences like an indoor pool, a 24-hour gym, and free self parking. Located centrally in Hanoi, it's connected to the convention center and also close to My Dinh National Stadium and Keangnam Landmark Tower 72.

What's nearby

  • Vietnam National Convention Center - 6 min walk - 0.3 miles
  • Hanoi Museum - 8 min walk - 0.5 miles
  • Keangnam Landmark Tower 72 - 12 min walk - 0.6 miles
  • My Dinh National Stadium - 5 min drive - 2.1 miles
  • Hoan Kiem Lake - 10 min drive - 5.5 miles

Getting around

  • Ga Thuong Tin Station - 17 min drive
  • Ga Hà Đông Station - 24 min drive
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪The Lounge - ‬3 min walk
  • ‪JW Cafe - ‬3 min walk
  • ‪French Grill - ‬4 min walk
  • ‪John Anthony Cantonese Grill & Dimsum Hanoi Restaurant - ‬3 min walk
  • ‪Cool Cats Jazz Club - ‬3 min walk

About this property

JW Marriott Hotel Hanoi

Luxury hotel with 6 restaurants connected to the convention center in Hanoi
At JW Marriott Hotel Hanoi, guests enjoy an indoor pool, a 24-hour gym, and a sauna. There's free parking, and an airport shuttle (available 24 hours) for VND 2194500 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and a business center.
Guests can expect free wired internet and 42-inch LCD TVs with cable channels. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and designer toiletries. Other amenities include iPod docks, minibars, and espresso makers. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; VND 796,950 for adults and VND 398,475 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • French Grill
  • John Anthony Cantonese
  • JW Café
  • Kumihimo
  • The Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 19 2025 to July 15 2025 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 1386000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 796950 for adults and VND 398475 for children
  • Airport shuttle fee: VND 2194500 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2194500 (one-way), (from 6 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1386000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Jw Marriott Hanoi
Jw Marriott Hotel Hanoi
JW Marriott Hotel Hanoi Hotel
JW Marriott Hotel Hanoi Hanoi
JW Marriott Hotel Hanoi Hotel Hanoi

Frequently asked questions

Is free cancellation available at JW Marriott Hotel Hanoi?

JW Marriott Hotel Hanoi provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott Hotel Hanoi?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Hanoi on Jun 7, 2025 start from $155.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of JW Marriott Hotel Hanoi?

This hotel is situated in Nam Từ Liêm within a short 9-minute walk of Hanoi Museum and also 16 minutes on foot from The Garden Shopping Center. You'll also find My Dinh National Stadium and West Lake within a short drive.

Is there parking available at JW Marriott Hotel Hanoi?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at JW Marriott Hotel Hanoi?

Spa services at the hotel include body wraps, aromatherapy, mani/pedis, and massages. Note that spa services and facilities will be unavailable from May 19 2025 until July 15 2025 (subject to change).

Does JW Marriott Hotel Hanoi include a casino at the property?

No, JW Marriott Hotel Hanoi doesn't have a casino.

Will I find an indoor pool at JW Marriott Hotel Hanoi?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about JW Marriott Hotel Hanoi?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and 6 restaurants.

Does JW Marriott Hotel Hanoi have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does JW Marriott Hotel Hanoi feature a restaurant that includes a breakfast menu?

Yes, JW Marriott Hotel Hanoi has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Will JW Marriott Hotel Hanoi allow pets to stay for free?

No, pets and service animals aren't allowed at JW Marriott Hotel Hanoi.

Are there connecting rooms at JW Marriott Hotel Hanoi?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from JW Marriott Hotel Hanoi?

The closest major airport to JW Marriott Hotel Hanoi is Noi Bai Intl. Airport (HAN), which is 17.2 mi away (39 minutes by car).

Are there rooms with balconies at JW Marriott Hotel Hanoi?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or city views.

Does JW Marriott Hotel Hanoi offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at JW Marriott Hotel Hanoi.

JW Marriott Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 420 out of 536 reviews
Rating 8 - Good. 79 out of 536 reviews
Rating 6 - Okay. 18 out of 536 reviews
Rating 4 - Poor. 11 out of 536 reviews
Rating 2 - Terrible. 8 out of 536 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Celine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quietness being far from city center. Easy to take a grab to old quarter
Stayed 4 nights in Feb 2025

10/10 Excellent

Yongjun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, lovely staff
Stayed 1 night in Jan 2025

10/10 Excellent

Vu

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 1 night in Jan 2025

10/10 Excellent

ABIGAIL ANH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely kind. Room was clean and quiet. Love their pool, it has warm water for cold morning swim!
Stayed 2 nights in Jan 2025

10/10 Excellent

Archie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mai

Stayed 1 night in Dec 2024

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and wellness centre and the staff make this the best hotel in Hanoi. Special shout out to Thao from the executive lounge , she was so helpful and kind.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall, it looks good but I need to highlight 2 things here : a - executive lounge shortage or baby chair, on 31 Dec, only one available b - breakfast variety but one of the staff attitude needed to be correct, as I requested him to help me put the hot chicken feet herbs soup on my plate but first, he wanted me to take it myself but it was hot, therefore I am requesting him to put onto my plate, he did it unwillingly finally. (1/Jan/2025)
Stayed 1 night in Dec 2024

10/10 Excellent

Long

Stayed 1 night in Nov 2024

10/10 Excellent

Le Thi

Stayed 1 night in Dec 2024

10/10 Excellent

Ken, Wichita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Amrish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JW Marriot Ha Noi

Excellent service, clean rooms and great restaurants!
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was unlike anything we have ever experienced in any other JW Marriott properties. The staff is warm, knowledgeable and accommodating. Dining was exquisite. Buffett and Japanese cusine were memorable. Spa services including sauna, jacuzzi, steam rooms were comprehensive and tranquil. Location was a 30 minutes drive away from most Hanoi attractions. Live music and jazz club on site. Overall, it will be a worthwhile destination when in Vietnam for any traveler.
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Jean-Marc, Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely Stunning!
Stayed 2 nights in Oct 2024

10/10 Excellent

Parichat

Stayed 2 nights in Sep 2024

10/10 Excellent

HYUNG, San Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and facilities. Loved sauna and pool area
Stayed 1 night in Jul 2024

10/10 Excellent

VIKAS

Business traveler
Stayed 3 nights in Aug 2024

10/10 Excellent

Dipesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary hospitality. All of the team at the Marriott have simply done their global chain super proud. Well done to all and many thanks for making our stay most memorable. Thank you
Stayed 2 nights in Jul 2024

10/10 Excellent

Sotir

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 3 nights in Jul 2024

10/10 Excellent

galit harel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and very comfortable
Stayed 3 nights in Jun 2024

10/10 Excellent

Van, Riverside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, well appointed rooms. Outstanding service from well-trained, courteous and friendly staff. Exactly what you would expect from a 5-star property.
Stayed 4 nights in Jul 2024

10/10 Excellent

Keith

Stayed 1 night in Jul 2024

10/10 Excellent

Mitchell

Stayed 1 night in Jun 2024