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Imperial Hotel & Spa

4.0 star property
Art Deco Hanoi hotel connected to the convention center, steps from Hang Gai Street
VIP Access

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Photo gallery for Imperial Hotel & Spa

Relax in style with comfortable seating and city views.
Relax in this stylish room with a large bed, sofa, and flat-screen TV.
Relax in style with plush armchairs and a classic piano.
Enjoy a sumptuous spread of fresh fruits, cheeses, and pastries at our buffet.
Experience the grand entrance of the Imperial Hotel, set amidst a vibrant urban scene.

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
44 Hang Hanh Street, Hoan Kiem, Hanoi
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬
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Room options

View all photos for Imperial Suite Room with Old Quarter View

Imperial Suite Room with Old Quarter View | 1 bedroom, minibar, in-room safe, individually decorated

Imperial Suite Room with Old Quarter View

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Suite Room

Family Suite Room | 1 bedroom, minibar, in-room safe, individually decorated

Family Suite Room

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Connecting Room City View

View from room

Connecting Room City View

10.0 out of 10
Exceptional
(1 review)
  • 775 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room

1 bedroom, minibar, in-room safe, individually decorated

Executive Room

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room with City view

1 bedroom, minibar, in-room safe, individually decorated

Premium Room with City view

9.2 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Room with City view

View from room

Junior Suite Room with City view

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite Balcony Room

Suite Balcony Room | 1 bedroom, minibar, in-room safe, individually decorated

Suite Balcony Room

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Hanoi

Located in Old Quarter, Imperial Hotel & Spa is adjacent to Hang Gai Street and within a 5-minute walk of other popular sights like Hoan Kiem Lake. This 4-star hotel welcomes guests with 40 rooms and conveniences like a full-service spa, free in-room WiFi, and a nightclub. Centrally located in Hanoi, the hotel is connected to the convention center and also a short walk from Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hanoi Opera House - 15 min walk - 0.8 miles

Getting around

  • Hanoi Railway Station - 3 min drive
  • Noi Bai Intl. Airport (HAN) - 25 min drive

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
  • ‪Met Restaurant - ‬4 min walk
  • ‪Hidden Alley - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬4 min walk
  • ‪Xôi gà bún thang Hàng Hành - ‬1 min walk

About this property

Imperial Hotel & Spa

Art Deco Hanoi hotel connected to the convention center, steps from Hang Gai Street
Guests staying at Imperial Hotel & Spa enjoy access to a full-service spa, a nightclub, and a rooftop terrace. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 25 per vehicle one-way, as well as limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, access to locker space, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a computer station, and free newspapers.
Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and coffee makers are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, Swedish massages, body scrubs, and body treatments.

Languages

English, Japanese, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (USD 7 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Full-service spa
  • Nightclub
  • Shopping

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a provincial park
  • On the bay
  • On the boardwalk/promenade
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 470000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Nearby parking fee: USD 7 per night (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 470000.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hanoi Imperial
Hanoi Imperial Hotel
Hotel Hanoi Imperial
Hotel Imperial Hanoi
Imperial Hanoi
Imperial Hanoi Hotel
Imperial Hotel Hanoi
Imperial Hotel Spa
Imperial Hotel & Spa Hotel
Imperial Hotel & Spa Hanoi
Imperial Hotel & Spa Hotel Hanoi

Frequently asked questions

Is free cancellation available at Imperial Hotel & Spa?

Imperial Hotel & Spa offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do close to Imperial Hotel & Spa?

This hotel is situated in Old Quarter, just steps from Hoan Kiem Lake and Hanoi Old Town Night Market, and within a short walk of St. Joseph's Cathedral of Hanoi. You'll also find Hanoi Opera House and Ho Chi Minh Mausoleum within a short drive.

Is parking available on site at Imperial Hotel & Spa?

Yes, there is a garage.

Is a spa located at Imperial Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, mani/pedis, and body treatments.

Does Imperial Hotel & Spa feature a casino on the premises?

No, Imperial Hotel & Spa doesn't have a casino.

Is there an indoor pool at Imperial Hotel & Spa?

No, there is no indoor pool at this hotel.

Is Imperial Hotel & Spa good for couples?

This lakeside hotel offers plenty of amenities for couples including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Imperial Hotel & Spa?

No, there isn't a spa tub at this hotel.

Does Imperial Hotel & Spa have a restaurant with a breakfast menu?

Yes, Imperial Hotel & Spa serves breakfast for a surcharge from its restaurant.

Does Imperial Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at Imperial Hotel & Spa.

Does Imperial Hotel & Spa have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Imperial Hotel & Spa?

The closest major airport to Imperial Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 16.1 mi away (25 minutes by car).

Are there rooms with balconies at Imperial Hotel & Spa?

Yes, some guestrooms at Imperial Hotel & Spa offer a balcony and may feature city views.

Does Imperial Hotel & Spa host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Imperial Hotel & Spa.

Imperial Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 247 out of 317 reviews
Rating 8 - Good. 52 out of 317 reviews
Rating 6 - Okay. 12 out of 317 reviews
Rating 4 - Poor. 2 out of 317 reviews
Rating 2 - Terrible. 4 out of 317 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!
Stayed 5 nights in Apr 2025

10/10 Excellent

JENNIFER-HANG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and close to everything
Stayed 2 nights in Apr 2025

6/10 Okay

Udawattage Dinesh Chaminda, Singapore

Business traveler
Liked: Cleanliness, staff & service
Location was good. Proximity to old quarter and everything is walkable. Lots of eateries nearby.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kyung Hee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet stay in Old Quarter

Read the other reviews and it was really quiet for being in the Old Quarter! Service was impeccable, room was clean. Would stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and decent location in old quarter

Staff was friendly. Location was good. Our first night the tv remote did not work and there was gum on the hallway carpet. The free breakfast was average. I had diarrhea after the breakfast. The free bottled water offered I suspected was reused tap water. The value was overall decent.
Stayed 1 night in Feb 2025

8/10 Good

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel calme

Hôtel situé dans la vielle ville de Hanoi. Les chambres sont calme et de bonne grandeur. Le personne est gentil et le déjeuner de style buffet est bon.
Stayed 3 nights in Feb 2025

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel agréable

Hôtel situé dans le old town de Hanoi. Le service est bien et les déjeuner sont de style buffets.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lucian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd visit to Hanoi. This was by far the best hotel I have stayed in. The thing that impressed me the most was the staff. Every single one of them was a 10! And the feee breakfast spread was amazing. I am definitely staying here again next year.
Stayed 17 nights in Jan 2025

8/10 Good

Lien

Traveled with family
Liked: Cleanliness, staff & service
Services are the best The hotel need to renovate,
Stayed 2 nights in Jan 2025

10/10 Excellent

Alex

Stayed 2 nights in Jan 2025

8/10 Good

Yongyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolina, sao paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, especially the staff, there were amazing. I recommend this Hotel to everyone.
Stayed 5 nights in Jan 2025

10/10 Excellent

John & Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our 4 nights at Imperial Hotel and Spa. We found all the staff very friendly, helpful and polite - they all made us feel welcome, arranged everything from booking tours to transport. They were very kind in storing some of our suitcases while we went on a two night Ha Long Bay cruise - they certainly went out of their way to accommodate any request. The breakfast was delicious and every day seemed to have different selections. The room was spacious, clean and had comfortable large beds. The hotel is situated on a quieter street in the old quarter and it was just perfect at the end of the day to have a peaceful sleep.
Stayed 4 nights in Jan 2025

10/10 Excellent

Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly stuffs and great location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ee Sin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is top notch. They gave us very good advice on places to visit and recommended good eateries at Old Quarters. Special mention to Tom, Suzie and team. Very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince
Stayed 2 nights in Oct 2024

6/10 Okay

Arun

Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We spent 6 nights at the Imperial Hotel & Spa, and it was such a wonderful stay! The hotel is in a great location, just a block away from Hoan Kiem Lake and walkable to so many attractions, restaurants, shops, and really great coffee shops. The staff was so excellent! We were always greeted with a smile and they always made sure we had everything that we needed. We got some great massages, the breakfast staff always remembered us and how we like to order our pho, and the front door staff rarely let us open the door. They do such a great job of making guests feel so personally cared for.

6/10 Okay

Tim

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Imperail Hotel & Spa is in a great location and very well maintained. Drawbacks were that there was not sufficient closet space in our room and shower drain was located on opposite side of bathroom from the shower so entire floor of bathroom got very wet every time we used the shower.
Stayed 4 nights in Nov 2024

10/10 Excellent

AMELIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot express how much Grace at reception and Anna helped me and my daughter with this trip. This was my daughter’s first trip internationally and my first time to Vietnam. It was made extra special by their attentiveness. Grace helped us book flights to travel more inside the country and see more sights, helped us find good local traditional restaurants, and made our stay absolutely wonderful. I highly recommend this hotel for its comfort and convenient location. Very walkable to lots of great attractions and food, the spa was wonderful and massages were great too. Even nicer than the pictures and the breakfast was tasty as well. Book this for your stay you will not be disappointed 😊
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nestled in the heart of Hanoi's Old Quarter, Imperial Hotel offers a charming and convenient base for exploring the city. While the hotel's physical condition may lean towards a 3-star rating, its exceptional services elevate it to a well-deserved 5-star experience. What truly sets Imperial Hotel apart is its staff. Grance and Susie, in particular, provided exemplary service that left a lasting impression. Their attentiveness, kindness, and willingness to go above and beyond made our stay truly memorable. Their genuine care and enthusiasm were evident in every interaction, creating a warm and welcoming atmosphere. The hotel's location in the Old Quarter is a major advantage. It's within walking distance of numerous attractions, shops, and restaurants, making it easy to immerse yourself in the vibrant local culture. To enhance the overall experience, a focus on property upkeep would be beneficial. While the hotel's charm lies in its traditional character, a few updates could further elevate its appeal. In conclusion, Imperial Hotel Hanoi is a hidden gem that offers a delightful blend of convenience, exceptional service, and a touch of old-world charm. The staff's dedication and the hotel's prime location make it a highly recommended choice for travelers seeking an authentic Hanoi experience.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024