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Hotel Bel Ami Hanoi

3.0 star property

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Photo gallery for Hotel Bel Ami Hanoi

Deluxe Classic Twin Room | Minibar, in-room safe, desk, soundproofing
Building design
32-inch LCD TV with cable channels, TV
Building design
Shower, free toiletries, hair dryer, bathrobes

Reviews

5.4 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
244 Hang Bong Street, Hoan Kiem District, Hanoi, 100000
  • Place, Train Street
    ‪2 min walk‬
  • Place, Food Street Tong Duy Tan
    ‪2 min walk‬
  • Place, Hoa Lo Prison Museum
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | View from room

Deluxe Double Room, City View

  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, City View

Deluxe Twin Room, City View | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room, City View

  • City view
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Classic Double Room

Deluxe Classic Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Classic Double Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Hanoi

Located in Hoan Kiem, Hotel Bel Ami Hanoi is a leisurely stroll from popular sights such as Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Each of the 20 rooms at this 3-star hotel includes a refrigerator, a minibar, and an electric kettle.

What's nearby

  • Train Street - 2 min walk - 0.1 miles
  • Food Street Tong Duy Tan - 2 min walk - 0.1 miles
  • Hoa Lo Prison Museum - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles
  • Center International Trade Fair Hanoi I.C.E - 10 min walk - 0.6 miles

Getting around

  • Hanoi Railway Station - 7 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Quán Béo - ‬4 min walk
  • ‪Gà Tần Cây Si - ‬2 min walk
  • ‪Cơm Viên - ‬1 min walk
  • ‪Reng Reng Café - ‬3 min walk
  • ‪Qùa Tặng Thiên Sứ - Bánh Mỳ Sốt Vang - ‬1 min walk

About this property

Hotel Bel Ami Hanoi

Hotel Bel Ami Hanoi features free WiFi in public areas, a business center, and a computer station. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 460000 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities and a TV in a common area.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Refrigerators, minibars, and electric kettles are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for VND 187000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 460000 per vehicle (one way)
  • Rollaway bed fee: VND 187000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Bel Ami Hanoi
Hotel Bel Ami Hanoi Hotel
Hotel Bel Ami Hanoi Hanoi
Hotel Bel Ami Hanoi Hotel Hanoi

Frequently asked questions

Are free cancellation options available at Hotel Bel Ami Hanoi?

Hotel Bel Ami Hanoi provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Bel Ami Hanoi?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at Hotel Bel Ami Hanoi on Apr 12, 2026 start from $30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Bel Ami Hanoi?

This hotel is situated in Hoan Kiem within a short 15-minute walk of Hoan Kiem Lake and also 14 minutes on foot from Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is there parking available at Hotel Bel Ami Hanoi?

No, this hotel doesn't offer parking.

Does Hotel Bel Ami Hanoi include a casino on the premises?

No, Hotel Bel Ami Hanoi doesn't have a casino.

Is there an indoor pool at Hotel Bel Ami Hanoi?

No, there is no indoor pool at this hotel.

Is Hotel Bel Ami Hanoi a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Does Hotel Bel Ami Hanoi have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Bel Ami Hanoi have a restaurant that serves breakfast?

No, Hotel Bel Ami Hanoi doesn't have a restaurant that serves breakfast.

Does Hotel Bel Ami Hanoi allow pets to stay for free?

No, pets aren't allowed at Hotel Bel Ami Hanoi.

Does Hotel Bel Ami Hanoi have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Bel Ami Hanoi?

The closest major airport to Hotel Bel Ami Hanoi is Noi Bai Intl. Airport (HAN), which is 15.8 mi away (39 minutes by car).

Are there rooms with balconies that I can book at Hotel Bel Ami Hanoi?

No, there aren't any guestrooms with balconies at Hotel Bel Ami Hanoi.

Hotel Bel Ami Hanoi Reviews

Reviews

5.4
Rating 10 - Excellent. 2 out of 13 reviews
Rating 8 - Good. 0 out of 13 reviews
Rating 6 - Okay. 4 out of 13 reviews
Rating 4 - Poor. 5 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

5.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Emma

Stayed 6 nights in Mar 2025

4/10 Poor

CH

Liked: Cleanliness
Disliked: Staff & service

Cost Effective and Good Room Condition

+: Good and new room condition, wood flooring, and relatively spacious, enthusiastic staff -: City view room is noisy due to facing a main street, no room door sign, only that one and only receptionist able to communicate in English P/s: This should be rated as 1 star instead of 3 stars hotel. And, if the receptionist decided or being instructed to retain the guest's passport upon check in, THEY MUST REMEMBER to return it during check out! Rather than expecting the guest would remember to ask for it, after a 4 nights stay, woke up at 7am rushing to the airport and realized that the passport is not in his travel pouch! A $400 lesson.
Stayed 4 nights in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort

Not a female friendly hotel. Stay away!!

Staff is incredibly unprofessional. Stayed here a couple days. I will Never will go back. One evening a male staff member greeted us in the lobby shirtless. Another male staff came to our room to fix the TV. He unplugged the electronics a said he need to wait 10 minutes. Then SAT IN THE BED next to my girlfriend and started asking her question like old old she was...STAY AWAY.

4/10 Poor

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Air con not working initially, shower was lukewarm
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Hotel is not open yet

I have booked this hotel for one night. However, there's no indication that the hotel was still under renovation until I arrive the city. The hotel staff has arranged another accommodation on that day. It is recommended that Expedia check comprehensively before allowing any accommodation to be listed.
Stayed 1 night in Sep 2017

4/10 Poor

JUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ダメ

ホテルチェックインした際、階段で６階の部屋だと言われ、構わないと答えたのに隣のホテルに連れられた。 隣のホテルは窓無しで荷物も広げられない狭い部屋で、横の建物の工事の音が響くなど落ち着いて寝られなかった。
Stayed 1 night in Apr 2025

4/10 Poor

Ryo

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
シティビューの部屋で予約していましたが、初日はクリスマスで部屋がいっぱいだから、と窓のない部屋に強制的に泊められました。２日目からはシティビューに移動しましたが、テレビは見れないし、シャワーの水圧弱いし、外の喧騒が夜中まで続くし、でかなり微妙でした。 ただ、スタッフはとてもフレンドリーでいい人でした。

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
난 재 방문의사 없습니다.
Stayed 1 night in Jun 2022

6/10 Okay

Minh

Business traveler
Stayed 1 night in Jan 2022

6/10 Okay

Minh

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Au top!!!

L'hotel est tres beau, quand je suis rentrée dans la chambre j'ai dit wuahhh, trop beau!!! La salle de bain est vitrée et on voit tout mais on peut descendre un rideau pour etre discret et ca donne un charme fou à la chambre. Tres bien decorée et propre pour un hotel en Asie. Le staff est absolument gentil, souriant et serviable. Si je repasse par Hanoi les prochains jours je reviens ici certainement! Il est tres bien situé. Vraiment top je le recommande.

6/10 Okay

Giao, Viet Nam

Disliked: Staff & service, property conditions & facilities

not satisfied

We had 2 person who booked double bed 3 days before arrival but when we checked in, receptionist couldn't find booking. They found our it after 30 minutes later but double bed was not available then they assigned twin bed for us. We was unhappy but still stayed with them. At night, we took a shower but shampoo was not available. We called reception and they said that "we are new hotel so shampoo is not available". So disappointed.
Stayed 2 nights in Nov 2017