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Holiday Suites Hotel & Spa

3.0 star property

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Photo gallery for Holiday Suites Hotel & Spa

Junior Double Room | Balcony view
Reception
Exterior
Junior Double Room | Minibar, free WiFi, bed sheets
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

View in a map
5 Nguyen Sieu, Hoan Kiem, Hanoi, 10000
  • Place, Quan Chuong Gate
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, free WiFi, bed sheets

Deluxe Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Queen Bed and 1 Twin Bed

View all photos for Honeymoon Double Room

Honeymoon Double Room | Minibar, free WiFi, bed sheets

Honeymoon Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room | Minibar, free WiFi, bed sheets

Family Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, free WiFi, bed sheets

Family Quadruple Room

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Junior Double Room

Junior Double Room | Minibar, free WiFi, bed sheets

Junior Double Room

  • City view
  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, free WiFi, bed sheets

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Hanoi

Located in Old Quarter, Holiday Suites Hotel & Spa is within a 10-minute walk of popular sights such as Hoan Kiem Lake and Hanoi Old Town Night Market. This 17-room, 3-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. It's connected to the convention center in central Hanoi and also close to St. Joseph's Cathedral of Hanoi and Hanoi Opera House.

What's nearby

  • Ta Hien Street - 1 min walk - 0.1 miles
  • Quan Chuong Gate - 2 min walk - 0.1 miles
  • Dong Xuan Market - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 7 min walk - 0.4 miles

Getting around

  • Hanoi Long Bien Station - 5 min drive
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪GAO CAFE - ‬1 min walk
  • ‪Cơm Phố Cổ - ‬1 min walk
  • ‪Bia Hơi Hà Nội - ‬1 min walk
  • ‪Phở Xào Bắp Bò Hàng Buồm - ‬2 min walk
  • ‪Cái Mâm Restaurant - Vietnamese Cuisine & Vegetarian Options 02 - ‬1 min walk

About this property

Holiday Suites Hotel & Spa

At Holiday Suites Hotel & Spa, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. For transportation, you can make use of an airport shuttle (available 24 hours) for VND 650000 per vehicle roundtrip, as well as limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. This hotel also has a TV in a common area.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and designer toiletries. Minibars, electric kettles, and toothbrushes and toothpaste are other standard amenities. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Thuan's Cuisine

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 340500.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 650000 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: VND 340500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Holiday Diamond
Holiday Diamond Hanoi
Holiday Diamond Hotel
Holiday Diamond Hotel Hanoi
Hanoi Holiday Diamond
Holiday Suites Hotel Spa
Holiday Suites & Spa Hanoi
Hanoi Holiday Diamond Hotel
Holiday Suites Hotel & Spa Hotel
Holiday Suites Hotel & Spa Hanoi
Holiday Suites Hotel & Spa Hotel Hanoi

Frequently asked questions

Is a free cancellation option available at Holiday Suites Hotel & Spa?

Holiday Suites Hotel & Spa provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What is there to do near Holiday Suites Hotel & Spa?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find West Lake and Hanoi Opera House within a short drive.

Is parking available on site at Holiday Suites Hotel & Spa?

No, there isn't parking at this hotel.

Does Holiday Suites Hotel & Spa have a casino?

No, Holiday Suites Hotel & Spa doesn't have a casino.

Is there an indoor pool at Holiday Suites Hotel & Spa?

No, there is no indoor pool at this hotel.

Is Holiday Suites Hotel & Spa good for couples?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, 24-hour room service, and a minibar.

Are there hot tubs at Holiday Suites Hotel & Spa?

No, this hotel doesn't have a spa tub.

Does Holiday Suites Hotel & Spa have a restaurant with a breakfast menu?

No, Holiday Suites Hotel & Spa doesn't have a restaurant that serves breakfast.

Does Holiday Suites Hotel & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Holiday Suites Hotel & Spa.

Are there connecting rooms at Holiday Suites Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Holiday Suites Hotel & Spa?

The closest major airport to Holiday Suites Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 17.2 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Holiday Suites Hotel & Spa?

No, there aren't any guestrooms with balconies at Holiday Suites Hotel & Spa.

Holiday Suites Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Breakfast is nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Big room with great AV and amazing host

The staff were soooo nice and took care of us. He was genuinely nice and not nice just for tips. Stayed there twice.
Stayed 1 night in Jun 2024

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good! We ended up staying at this hotel 3 times on our travel. We tried 3 different rooms. All very good.
Stayed 2 nights in Jan 2024

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good experience. The staff were so nice and helpful. Good beds and very close to everything in Hanoi
Stayed 2 nights in Jan 2024

6/10 Okay

Marzieh Boroujeni

Helt normalt tre stjerner hotell. Midt i sentrum med mye folk og trafikk. Spennende å oppleve dette også. Koselig personale og hjelpsomme. Til og med de bestilte taxi til meg gjennom internett for å være billig for meg. Det likte jeg veldig. Rommet jeg fikk var ganske stor og selvom var vindu mot gata med mye lyd og lukte steike mat fra gata, men jeg klarte å holder ut 8 dager. Prisen var grei. Selv om kom til en annen hotell med en 100 kroner dyrere men veldig flott hotell. Vil du være i sentrum, billig hotell er dette rent og passer fint. Takk til de hyggelige personale.
Stayed 3 nights in Nov 2023

2/10 Terrible

Kaisei

Stayed 3 nights in Feb 2023

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