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Holiday Emerald Hotel

3.5 star property

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Photo gallery for Holiday Emerald Hotel

Minibar, in-room safe, desk, soundproofing
Reception
Restaurant
Terrace/patio
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
24 Hang Manh, Hoan Kiem, Hanoi
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, soundproofing

Superior Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Executive Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Holiday Double or Twin Room

Holiday Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Holiday Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, soundproofing

Family Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Executive Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Executive Double or Twin Room

  • Sleeps 2

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • Sleeps 3

View all photos for Holiday Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Holiday Double or Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

  • Sleeps 2

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About the neighborhood

Hanoi

Located in Old Quarter, Holiday Emerald Hotel is within a 5-minute walk of St. Joseph's Cathedral of Hanoi and within 15 minutes of other popular attractions like Hoan Kiem Lake. The 21 rooms at this 3.5-star hotel include minibars, coffee makers, and LCD TVs.

What's nearby

  • Hang Gai Street - 3 min walk - 0.2 miles
  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Bún Chả Đắc Kim - ‬1 min walk
  • ‪Hanoi Garden - ‬1 min walk
  • ‪Phở Gà Hàng Hòm - ‬2 min walk
  • ‪chất coffee & drinks - ‬1 min walk
  • ‪Quoc Huong - ‬1 min walk

About this property

Holiday Emerald Hotel

At Holiday Emerald Hotel, guests have access to free WiFi in public areas, a business center, and a terrace. For transportation, you can make use of an airport shuttle (available 24 hours) for VND 408000, as well as a train station shuttle. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities and a TV in a common area.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other amenities include minibars, coffee makers, and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 9:30 AM for a fee: VND 100,000 for adults and VND 100,000 for children

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 300000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately VND 100000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 408000
  • Rollaway bed fee: VND 300000.0 per night
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Holiday Emerald Hotel Hanoi
Holiday Emerald Hanoi
Holiday Emerald
Holiday Emerald Hotel Hotel
Holiday Emerald Hotel Hanoi
Holiday Emerald Hotel Hotel Hanoi

Frequently asked questions

Is free cancellation available at Holiday Emerald Hotel?

Holiday Emerald Hotel offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What can I see around Holiday Emerald Hotel?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake, Train Street, and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is parking available on site at Holiday Emerald Hotel?

No, there isn't parking available at the hotel.

Does Holiday Emerald Hotel have a casino?

No, Holiday Emerald Hotel doesn't have a casino.

Is there an indoor pool at Holiday Emerald Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Emerald Hotel?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Does Holiday Emerald Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Emerald Hotel feature a restaurant that includes a breakfast menu?

Holiday Emerald Hotel offers breakfast (local cuisine) each morning for a surcharge though there is no restaurant.

Does Holiday Emerald Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Holiday Emerald Hotel.

Does Holiday Emerald Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Holiday Emerald Hotel?

The closest major airport to Holiday Emerald Hotel is Noi Bai Intl. Airport (HAN), which is 17.8 mi away (43 minutes by car).

Are there rooms with balconies that I can book at Holiday Emerald Hotel?

No, there aren't any guestrooms at Holiday Emerald Hotel that offer a balcony.

Holiday Emerald Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 293 out of 363 reviews
Rating 8 - Good. 58 out of 363 reviews
Rating 6 - Okay. 9 out of 363 reviews
Rating 4 - Poor. 2 out of 363 reviews
Rating 2 - Terrible. 1 out of 363 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Edna

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and neat. Timi, the front desk man was very nice, friendly and helpful to us. He was so accommodating and always there to offer you something even if you already check out and hanging at the back of the lobby due to later departure. The hotel is located in the heart of the city, convenient to shop around the vicinity. Will recommend this hotel. :))
At Halong Bay- tourist place recommended by Timi- the front desk guy
Stayed 2 nights in Jan 2026

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and very helpful. The room was large and comfortable. I would definitely recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Dominic Dat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very helpful! My suite has a large window I love looking out the window every morning feels amazing!!! Thank you so much and I’m looking forward to come back soon!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay.

Staff was very friendly and helpful.
Stayed 5 nights in Sep 2025

10/10 Excellent

Alexandria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We wanted an extra day in Hanoi, so added another day on and this is the perfect hotel in Hanoi.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second time we have stayed at Holiday Emerald Hotel. It is in the old quarter and just a few blocks from Hoan Kiem lake. It is very quiet and comfortable rooms with a good breakfast in the morning. The staff are very friendly. We required 3 rooms and they were all on the same floor which was very handy. Highly recommended for a hotel stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and location. Great breakfast. Loved my experience.
Stayed 5 nights in Feb 2025

8/10 Good

Mimi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for exploring the old city.
Stayed 1 night in Dec 2024

10/10 Excellent

Gennie Ann, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, pleasant and accommodating
Stayed 2 nights in Oct 2024

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is about a 10 minute walk to the heart of the old quarter. Rooms were clean and the staff were both friendly and helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Jenny the front desk was very helpful. Stayed one night and left in the morning before breakfast, she arrange for a takeaway breakfast. Bathing towel was soft, bed comfortable and the air con temperature was good and clean. The overhead shower control can be improved as it was difficult to get the right temperature.
Stayed 1 night in Sep 2024

10/10 Excellent

Toan, Williamsburg

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a hidden gem, an oasis of tranquility in the middle of an action-packed, popular tourist area: old town Hanoi. Walking out the hotel, you ‘re in middle of endless fun, exciting activities. Yet, stepping back through the front door, you’re immediately surrounded with calm energy. The warm, personable demeanor from Ms. Hương and Mr. Trí made me feel like a very welcomed house guest!
Stayed 3 nights in Aug 2024

10/10 Excellent

Lot

Stayed 2 nights in Jul 2024

10/10 Excellent

Pho, Manvel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Room is clean and fully supplied with amenities. Jennie checked us in. Very nice and friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Sarah, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect for my one night stay in Hanoi before taking the train to SaPa! They greeted me by name and stored my luggage for me all day after I checked out but before my train departed in the late evening. They even let me shower in the evening after a long day of walking around so I would be fresh for the train! Highly recommend!
Stayed 1 night in Mar 2024

10/10 Excellent

Janick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jenny and her team are the best in Hanoi.
Stayed 7 nights in Feb 2024

10/10 Excellent

Nithya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heart of everything

This hotel is in the heart of everything. Staff are friendly though i had to wait for some time to be check-ed in. Water pressure is good and they provide bathing foam (not bar soap). Breakfast is decent too. You may request for omelette, vietnamese coffee or hot noodles on top pf the other food provided. Noodles come in both vegetarian and non vegetarian style. There is a place nearby for indian food and several massage places along that stretch. It's also walking distance to the Hanoi Opera House, Sword Lake and Dong Xuan market. (15-20mins)
Stayed 6 nights in Jan 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at holiday emerald hotel were absolutely amazing, they were so kind a welcoming. The hotel itself was nothing amazing but that was reflected in the price as it was very good value. Most importantly though it was kept very clean and they provided all the essentials you need. My favourite thing about my stay was the people who work there, they went above and beyond to help us out. They arranged all the taxis we needed offered great advice and despite us leaving the hotel very early each morning they packed us cute little breakfast boxes for the road. Highly recommended.
Stayed 2 nights in Jan 2024

8/10 Good

sio ratha

Traveled with partner
Liked: Staff & service, amenities
Pros: -Friendly and helpful staff -Good breakfast and variety of choices -good size room -hot shower -good location Cons: -Noisy room next to the staircase. Could hear everything from foot steps, elevator noise, general walking noise. Hard to sleep. -back room dark. -need some upgrade especially in the back room and shower.
Stayed 2 nights in Jan 2024

4/10 Poor

Kuda

Traveled with family

Bedding improvements

Its okay but i feel they need to improve on the bedding
Stayed 2 nights in Jan 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location ..dead centre of the tourist trap at the old quarter. Highly recommend..I’m from Singapore. Breakfast is great...price of the accomdation is superbly fair. Superb and polite staff at the front desk look like Jim, Max, Alex, Jennie, Hai…. I highly recommend family looking for value and location.

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay her after halong bay. Very walkable to everything. The free breakfast was exceptional and the staff was super helpful
Stayed 1 night in Sep 2023

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Emerald was a very nice place to stay. Jenny and her staff was excellent. She help us with airport transportation and calling our tour drivers. Excellent English. The ice coffee at breakfast is better than.any of the coffee shops. Air conditioning in the room worked very well . I would recommend this place to anyone
Stayed 2 nights in Sep 2023

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