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Hanoi Media Hotel and Spa

4.0 star property
VIP Access

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Photo gallery for Hanoi Media Hotel and Spa

Front of property
Meeting facility
Exterior
Lobby sitting area
Business center

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
11 Hang Dau St., Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Double Room

Superior Double Room | Memory foam beds, free minibar items, in-room safe, desk

Superior Double Room

8.0 out of 10
Very good
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony

Family Room, Balcony | Memory foam beds, free minibar items, in-room safe, desk

Family Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Memory foam beds, free minibar items, in-room safe, desk

Junior Suite, Balcony

  • Lake view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, City View

Memory foam beds, free minibar items, in-room safe, desk

Deluxe Double or Twin Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | Memory foam beds, free minibar items, in-room safe, desk

Junior Suite, Terrace

  • Lake view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Triple Room

Executive Triple Room | Memory foam beds, free minibar items, in-room safe, desk

Executive Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

About the neighborhood

Hanoi

Located in Old Quarter, Hanoi Media Hotel and Spa is adjacent to Hoan Kiem Lake and within a 10-minute walk of other popular attractions like Hanoi Old Town Night Market. This 22-room, 4-star hotel has a restaurant, a full-service spa, and free in-room WiFi. It's connected to a shopping center in central Hanoi, and also a short walk from St. Joseph's Cathedral of Hanoi and Hanoi Opera House.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles
  • The Old Quarter Gallery - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Hanoi Opera House - 10 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station - 5 min drive
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪HaNoi HomeBrew - ‬2 min walk
  • ‪giao mùa - ‬2 min walk
  • ‪Banh Mi Long Hoi - ‬1 min walk
  • ‪Cơm rang, Phở Xào - ‬1 min walk
  • ‪Bún Ngan 87 Nguyễn Hữu Huân - ‬1 min walk

About this property

Hanoi Media Hotel and Spa

Guests of Hanoi Media Hotel and Spa enjoy features like a full-service spa, free WiFi in public areas, and a business center. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 400000 per vehicle one-way. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include free newspapers, a terrace, and laundry facilities.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Memory foam beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, electric kettles, and computers are other standard amenities. Housekeeping is available once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.
ME Spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for VND 352500.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately VND 100000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 400000 (one-way), (up to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 352500.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hanoi Meracus 1
Hanoi Meracus Hotel 1
Hotel Meracus
Meracus
Meracus Hotel
Meracus Hotel 1
Mosto Hanoi Hotel Formerly Meracus Hotel 1
Mosto Hotel Formerly Meracus Hotel 1
Mosto Hanoi Formerly Meracus 1
Mosto Formerly Meracus 1
Hotel Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hanoi
Hanoi Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hotel
Hotel Mosto Hanoi Hotel (Formerly Meracus Hotel 1)
Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hanoi
Hanoi Meracus Hotel 1
Mosto Hanoi Formerly Meracus 1
Hanoi Media And Spa Hanoi
Hanoi Media Hotel and Spa Hotel
Hanoi Media Hotel and Spa Hanoi
Hanoi Media Hotel and Spa Hotel Hanoi

Frequently asked questions

Is a free cancellation option available at Hanoi Media Hotel and Spa?

Hanoi Media Hotel and Spa provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hanoi Media Hotel and Spa?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Hanoi Media Hotel and Spa on Apr 20, 2026 start from $63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hanoi Media Hotel and Spa?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and West Lake within a short drive.

Is there parking available at Hanoi Media Hotel and Spa?

No, this hotel doesn't offer parking.

Is a spa located at Hanoi Media Hotel and Spa?

ME Spa is the hotel's spa and services include body wraps, couples treatments, massages, and mani/pedis.

Does Hanoi Media Hotel and Spa have a casino on the premises?

No, Hanoi Media Hotel and Spa doesn't have a casino.

Is there an indoor pool at Hanoi Media Hotel and Spa?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hanoi Media Hotel and Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and a bar/lounge.

Does Hanoi Media Hotel and Spa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hanoi Media Hotel and Spa have a restaurant with a breakfast menu?

Yes, Hanoi Media Hotel and Spa serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Hanoi Media Hotel and Spa allow pets to stay for free?

No, pets aren't allowed at Hanoi Media Hotel and Spa.

Does Hanoi Media Hotel and Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hanoi Media Hotel and Spa?

The closest major airport to Hanoi Media Hotel and Spa is Noi Bai Intl. Airport (HAN), which is 15.6 mi away (38 minutes by car).

Are there rooms with balconies at Hanoi Media Hotel and Spa?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy lake and city views.

Hanoi Media Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 233 reviews
Rating 8 - Good. 53 out of 233 reviews
Rating 6 - Okay. 16 out of 233 reviews
Rating 4 - Poor. 6 out of 233 reviews
Rating 2 - Terrible. 2 out of 233 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

david

Stayed 3 nights in Nov 2025

6/10 Okay

Darren

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location, and staff couldn’t do enough for you, just the finer things like good WiFi signal etc,
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The staff were especially helpful with my abnormal needs (quick laundry service, for instance) and always polite, informative, and efficient. The room was immaculate and spotless, one of my best stays anywhere.
Stayed 2 nights in Nov 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really what makes this property special. They are so kind and helpful. On top of that it’s in a great location and walkable to nearly everything. I would absolutely stay here again no question.
Stayed 4 nights in Sep 2025

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service
Good value for money, althoughna few hicups along the way with a coupleof things butnstaff sort out and do listen to feedback. Breakfast was an early finish at 9.30. Be nice till 10 to give people a chance to lie in occasionally, also limited choice but enough for a quick bite
Stayed 10 nights in Aug 2025

10/10 Excellent

Phuc

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and great staff!

Great value hotel. Clean rooms and very responsive staff.
Stayed 4 nights in Jun 2025

8/10 Good

Anni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jocelyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Food was great. Most of all, staff were exceptional. Everyone was very courteous and respectful. Ms Nancy was especially helpful and very accommodating with our requests. She helped arranged our trip to Sapa and day cruise in Halong Bay.
Stayed 2 nights in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Right in the middle of the old quarter chaos but somehow quiet enough at night. Great for walking. Really friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah, Berwick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk everywhere in Hanoi old quarter. Staff were super helpful and friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria Rosalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and accommodating. We requested for a ride to the airport very early in the morning and they had breakfast prepared for us which was very sweet.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Rosalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful to us
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great and very accommodating to our needs.
Stayed 3 nights in Mar 2025

10/10 Excellent

Farideh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring the Old Quarter. Nice and clean rooms. Breakfast average.
Stayed 6 nights in Mar 2025

8/10 Good

Xavier, Singapore

Liked: Cleanliness, staff & service
Good option at an affordable price in the heart of the Old Quarter. The rooms are fine, nothing to complain about, the staff is really nice and helpful, the reception area would benefit from a bit of a refurbishment, the breakfast is just ok but again not a deal breaker.
Stayed 3 nights in Mar 2025

6/10 Okay

Kui tae

Traveled with family
Liked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the old quarter. Walkable to many sights, dining and shopping
Stayed 1 night in Mar 2025

10/10 Excellent

Charlie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay very close to Old Quater
Stayed 8 nights in Feb 2025

6/10 Okay

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was claustrophic and forgettbale. Older building, basically dingy. It is in a nice area, central to the old city. Other than that, mediocre or worse. Food at breakfast was completely average.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel idéalement situé. Notre chambre familiale était très belle et très propre. Les lits sont confortables, le petit-déjeuner est bon et varié et le personnel adorable.
Stayed 3 nights in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness
Disliked: Amenities
The Hotel is fine but you need to be aware that the rooms are very small. I booked a Superior Double Room which was at the back of the hotel and was much smaller than described. I could just about lay down and open my case at the side of the bed as this was the only place to put it, but then had to climb over it to get in and out of bed or go to the bathroom. The window that you see in the pictures is tiny and opens onto an internal corridor so there is no natural light or ventilation. Also the bathroom lights come on from a motion sensor which seems like a cool idea if you get up in the middle of the night but is less entertaining when you get back into bed and can’t switch them off for yourself. t’s, ok and the location is good but definitely not for the claustrophobic.
Stayed 4 nights in Jan 2025

10/10 Excellent

Thinh

Liked: Property conditions & facilities
Very good
Stayed 3 nights in Jan 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan Medina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent
Stayed 3 nights in Dec 2024