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Hanoi Garden Hotel & Spa

3.5 star property
VIP Access

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Suite with Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Reception
Terrace/patio
Front of property
Breakfast served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
3B Cha Ca street, Hoan Kiem District, Hanoi, 10000
  • Place, Dong Xuan Market
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬
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Room options

View all photos for Suite with Balcony

Suite with Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room with window

Deluxe Double or Twin Room with window | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double or Twin Room with window

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Room

Family Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Room

  • 376 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite with City view

Suite with City view | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with City view

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Suite With Balcony

  • Sleeps 2
  • Free WiFi

Family Room

  • Sleeps 3
  • Free WiFi

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Exterior

Capella Hanoi

Hoan Kiem
  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 82 reviews
$416 nightly
The price is $450
Jun 26 - Jun 27
Total with taxes and fees
Capella Hanoi

About the neighborhood

Hanoi

Located in Old Quarter, Hanoi Garden Hotel & Spa is within a 5-minute walk of Hanoi Old Town Night Market and within 15 minutes of other popular attractions like Hoan Kiem Lake. This 30-room, 3.5-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi. It's connected to the convention center in central Hanoi, and also a short walk from St. Joseph's Cathedral of Hanoi and Train Street.

What's nearby

  • Dong Xuan Market - 3 min walk - 0.2 miles
  • Ta Hien Street - 3 min walk - 0.2 miles
  • Quan Chuong Gate - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 7 min walk - 0.4 miles

Getting around

  • Hanoi Long Bien Station - 8 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Bánh Mì 25 - ‬1 min walk
  • ‪Chè 4 Mùa - ‬1 min walk
  • ‪Cửa Hàng Ô Mai Hồng Lam - ‬2 min walk
  • ‪Chả Cá Lã Vọng - ‬1 min walk
  • ‪Huong Viet - ‬1 min walk

About this property

Hanoi Garden Hotel & Spa

Guests of Hanoi Garden Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and spa services. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 20 per vehicle one-way, as well as an area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include coffee/tea in a common area, a computer station, and a free grocery shopping service.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other amenities include minibars, coffee makers, and free local calls.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Garden Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 30 km
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2014
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Express check-in available

Minimum check-in age: 15

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The property charges 3 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 18 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 18 per night
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Garden Hanoi

Garden Hotel Hanoi

Hanoi Garden

Hanoi Garden Hotel

Hanoi Garden Boutique Hotel

Hanoi Garden Boutique

Hanoi Garden Hotel Spa

Hanoi Garden Hotel & Spa Hotel

Hanoi Garden Hotel & Spa Hanoi

Hanoi Garden Boutique Hotel Spa

Hanoi Garden Hotel & Spa Hotel Hanoi

Frequently asked questions

Is free cancellation available at Hanoi Garden Hotel & Spa?

Hanoi Garden Hotel & Spa provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hanoi Garden Hotel & Spa?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Hanoi Garden Hotel & Spa on Jul 1, 2026 start from $38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hanoi Garden Hotel & Spa?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Train Street and West Lake less than a mile away.

Is there parking available at Hanoi Garden Hotel & Spa?

No, there isn't parking at this hotel.

Is there a spa at Hanoi Garden Hotel & Spa?

The Garden Spa is the hotel's spa and services include hot stone massages, deep-tissue massages, aromatherapy, and body wraps.

Are there luxury amenities available at Hanoi Garden Hotel & Spa?

Yes, guests can indulge in luxuries such as a restaurant, hot stone massages, and a bar/lounge at this hotel.

Does Hanoi Garden Hotel & Spa have a casino at the property?

No, Hanoi Garden Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Hanoi Garden Hotel & Spa?

No, there is no indoor pool at this hotel.

Is Hanoi Garden Hotel & Spa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and a bar/lounge.

Does Hanoi Garden Hotel & Spa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hanoi Garden Hotel & Spa have a restaurant that serves breakfast?

Yes, Hanoi Garden Hotel & Spa serves breakfast for a surcharge from its restaurant.

Will Hanoi Garden Hotel & Spa allow pets to stay for free?

No, pets aren't allowed at Hanoi Garden Hotel & Spa.

Does Hanoi Garden Hotel & Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hanoi Garden Hotel & Spa?

The closest major airport to Hanoi Garden Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 17.5 mi away (40 minutes by car).

Are there rooms with balconies at Hanoi Garden Hotel & Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and garden views.

Hanoi Garden Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 161 out of 205 reviews
Rating 8 - Good. 36 out of 205 reviews
Rating 6 - Okay. 5 out of 205 reviews
Rating 4 - Poor. 0 out of 205 reviews
Rating 2 - Terrible. 3 out of 205 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Vasant

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
We had a good 4 night stay. The facilities are basic but very functional. Staff is very friendly. Room was quiet even though hotel is on a busy street. The breakfast buffet was goodstreet.Istreet.Includedbreakfast buffet was
Stayed 4 nights in Jan 2026

8/10 Good

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
A convenient well-run Boutique Hotel in the heart of the old quarter. Excellent staff support and comfortable room.
Stayed 4 nights in Jan 2026

8/10 Good

Helga

Despite the bathroom being quite dated, the shower was hot and the towels were clean. The TV worked only intermittently and the bed was hard as rock, however the staff arranged a pillow top to the mattress which made a bit of difference.
Stayed 4 nights in Jan 2026

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room in great location. Staff were really friendly and helpful. Would stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shiao M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not applicable
Stayed 5 nights in Jan 2026

10/10 Excellent

Cody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Very central spot. Clean hotel and the best part was the staff. So lovely and accommodating to our young family. Would highly recommend and we will be back for sure!
Stayed 4 nights in Jan 2026

8/10 Good

paisarn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Amber Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities
In the heart of the French Quarter, this is a great place to explore the local scene. The hotel staff was excellent, they were not only incredibly helpful they were also very kind to our young sons. The location, breakfast, cleanliness, and exceptional staff helped make our trip to Hanoi a wonderful experience!
Stayed 10 nights in Nov 2025

10/10 Excellent

Matt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great centrally located hotel in the Old Quarter of Hanoi. The staff were incredibly helpful with recommendations and the spa in the hotel was well priced. We had some fantastic massages! Breakfast was very good with lots of variation, and their rooms were surprisingly quiet despite the busyness and noise of the surrounding area. Will stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and large with a modern bathroom and plenty of hot water. Requested a room with two twin beds but none were available so the staff added a folding bed that was comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful and my kids are still talking about the breakfast buffet. It was nice and quiet, even though it’s located in the middle of the Old Quarter, which was great. We loved it and would stay there again in a heartbeat!
Stayed 3 nights in Nov 2025

10/10 Excellent

Tsetan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. The room is spacious and has comfortable bed. The property is located within the old quarter, close to many good restaurant and convenient for tour pickups.
Stayed 5 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly, location was super convenient. They looked after me so well!
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in a central part of Hanoi this Hotel offers a good standard of value and comfort. I spent two nights here following an off road motorcycle trip and so took advantage of the laundry service and an opportunity to get some good sleep. I was not disappointed, very attentive and friendly staff. Breakfast was fine with a good selection of food. Overall a good choice if you need to be in central Hanoi.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Bedrooms in Old Quarter

Lovely hotel in central location with the friendliest and helpful staff. Super comfy rooms, spotlessly clean. Breakfast more than ample to set you up for the day. Think they could drop the word garden as there is not one, however no big deal just confusing. Didn’t use Spa so cant comment on that. Definitely recommend 👌
Stayed 5 nights in Sep 2025

10/10 Excellent

Larry. Thomas

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean hotel in Hanoi!

Front staff were always friendly and helpful. Room was large and clean. Only a little rusty/moldy spots in the shower door that barely was noticeable. Shower took a while to drain but it worked. Bed was firm and comfy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Huy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at the heart of the Old Quarter, ideally situated for easy access to major sights and great restaurants, either by walking or using Grab. Our room was clean, spacious and remarkably quiet at night. Breakfast selection was quite decent. The staff at the hotel truly made our stay exceptional. Ms. Annie at the reception deserves a special mention; her English was impeccable, and she went above and beyond with her helpful recommendations and seamless arrangements for our day trip to Ninh Binh (more on that below). Mr. Henry consistently greeted with a friendly smile, opened doors for us and was always on hand to assist whenever needed. Mr. Truc was our private driver for our journey to Ninh Binh. He was very professional, drove with utmost care even in heavy rain, which gave us complete peace of mind. His suggestion for a sightseeing route worked out perfectly, allowing us to maximize our time and experience the beauty of Ninh Binh. Please consider adding this to your itinerary if you have time!
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot and the staff here is top notch , every one of them have been very pleasant
Stayed 1 night in Jul 2025

10/10 Excellent

Kamran

Liked: Cleanliness, property conditions & facilities
We stayed at Hanoi Garden Hotel & Spa in April and had a fantastic experience. The staff were incredibly welcoming and helpful, making our family feel right at home. Our room was clean, spacious, and comfortable—perfect for a family stay. The location is ideal—peaceful yet close to the Old Quarter and major attractions. We especially enjoyed the relaxing spa and the delicious breakfast each morning. This hotel is a hidden gem in Hanoi, and we’d gladly return!
Stayed 4 nights in Apr 2025

2/10 Terrible

Abhay

Disliked: Cleanliness, property conditions & facilities, room comfort

Dingy hotel that desperately needs maintenance

Not up to a 4-star hotel standards. We stayed in 2 rooms here and wouldn't recommend this to anyone. 1. We were downgraded for our second room and they didn't let us know right till the point we were expecting to get the keys and head to the room. We had been in touch with the hotel all through out. We were told some serious flaws have been found in the room. If they had let us know earlier, we would have looked for alternate accommodations somewhere else. 2. In the first room, within an hour of entering we heard a loud bang in the bathroom. The marble underneath the sink had collapsed and shrapnels were all over the bathroom. Luckily no one was hurt and we had to clean up the bathroom carefully. 3. AC didn't work properly in both rooms. Both ACs looked quite old. 4. We gave clothes for laundry. They came back discolored and shrunk. 5. Both rooms smelled like dingy room in need of ventilation. 6. Rooms didn't look like the pictures at all. Quite outdated. 7. First room had really bad water pressure. Took a lot of time to take shower. Quite disappointed with the experience and comparing with our other stays in Vietnam, this just wasn't up to the mark. Only good things about the hotel are the location and polite staff.
Stayed 1 night in May 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service
Basic/clean but reasonable priced accommodation but great location. Fantastic and helpful staff especially Chloe who arranged all our trips. All staff amazing
Stayed 4 nights in Mar 2025

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