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Hanoi Garden Hotel & Spa

3.5 star property
Luxury hotel with a full-service spa connected to the convention center in Hanoi

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Photo gallery for Hanoi Garden Hotel & Spa

Exterior
Reception
Family Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Exterior
Body treatments, aromatherapy, hot stone massages, deep-tissue massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
3B Cha Ca street, Hoan Kiem District, Hanoi, 10000
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

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Room options

View all photos for Standard Double Room without Window

Standard Double Room without Window | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room without Window

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite with City view

Suite with City view | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with City view

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room with window

Deluxe Double or Twin Room with window | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double or Twin Room with window

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room with Window

Family Room with Window | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Room with Window

  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite with Balcony

Suite with Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite with Balcony

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Room

  • 376 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Hanoi

Located in Old Quarter, Hanoi Garden Hotel & Spa is within a 5-minute walk of Hanoi Old Town Night Market and within 15 minutes of other popular attractions like Hoan Kiem Lake. This 30-room, 3.5-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi. It's connected to the convention center in central Hanoi, and also a short walk from Thang Long Water Puppet Theatre and St. Joseph's Cathedral of Hanoi.

What's nearby

  • Dong Xuan Market - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 7 min walk - 0.4 miles
  • Thang Long Water Puppet Theatre - 8 min walk - 0.5 miles
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station - 8 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Bánh Mì 25 - Hàng Cá - ‬1 min walk
  • ‪Chè 4 Mùa - ‬1 min walk
  • ‪Phở Gánh - ‬2 min walk
  • ‪Cha Ca La Vong - ‬1 min walk
  • ‪01 -wan- Tantan Ramen - ‬2 min walk

About this property

Hanoi Garden Hotel & Spa

Luxury hotel with a full-service spa connected to the convention center in Hanoi
Guests of Hanoi Garden Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and spa services. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 20 per vehicle one-way, as well as an area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include coffee/tea in a common area, a computer station, and a free grocery shopping service.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other amenities include minibars, coffee makers, and free local calls.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Garden Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, French, Korean, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 30 km
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2014
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 18 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 18 per night
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Garden Hanoi
Garden Hotel Hanoi
Hanoi Garden
Hanoi Garden Hotel
Hanoi Garden Boutique Hotel
Hanoi Garden Boutique
Hanoi Garden Hotel Spa
Hanoi Garden Hotel & Spa Hotel
Hanoi Garden Hotel & Spa Hanoi
Hanoi Garden Boutique Hotel Spa
Hanoi Garden Hotel & Spa Hotel Hanoi

Frequently asked questions

Is free cancellation available at Hanoi Garden Hotel & Spa?

Hanoi Garden Hotel & Spa provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do near Hanoi Garden Hotel & Spa?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake, Hanoi Old Town Night Market, and Thang Long Water Puppet Theatre. You'll also find St. Joseph's Cathedral of Hanoi and West Lake less than a mile away.

Will I be able to park at Hanoi Garden Hotel & Spa?

No, this hotel doesn't offer parking.

Is there a spa at Hanoi Garden Hotel & Spa?

The Garden Spa is the hotel's spa and services include hot stone massages, deep-tissue massages, aromatherapy, and body wraps.

Does Hanoi Garden Hotel & Spa have a casino at the property?

No, Hanoi Garden Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Hanoi Garden Hotel & Spa?

No, there is no indoor pool at this hotel.

Is Hanoi Garden Hotel & Spa good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Hanoi Garden Hotel & Spa?

No, this hotel doesn't have a spa tub.

Does Hanoi Garden Hotel & Spa have a restaurant that serves breakfast?

Yes, Hanoi Garden Hotel & Spa serves breakfast for a surcharge from its restaurant.

Will Hanoi Garden Hotel & Spa allow pets to stay for free?

No, pets aren't allowed at Hanoi Garden Hotel & Spa.

Are there connecting rooms at Hanoi Garden Hotel & Spa?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hanoi Garden Hotel & Spa?

The closest major airport to Hanoi Garden Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 17.5 mi away (40 minutes by car).

Are there rooms with balconies at Hanoi Garden Hotel & Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or city views.

Hanoi Garden Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 149 reviews
Rating 8 - Good. 23 out of 149 reviews
Rating 6 - Okay. 5 out of 149 reviews
Rating 4 - Poor. 0 out of 149 reviews
Rating 2 - Terrible. 3 out of 149 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super central location. Good hepiful staff.
Stayed 2 nights in Nov 2024

6/10 Okay

Pawel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel looks differently from the pictures in the booking platform. No windows in the family room. TV didn't work one full day - it was fixed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

Perfect in every way.
Stayed 1 night in Dec 2024

8/10 Good

Zack

Traveled with partner
Liked: Cleanliness, staff & service
Hotel/room was clean and staff were very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nitesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little gem

Perfect place within the old quarters. Place is clean, staff are super friendly and come forward to help.
Stayed 3 nights in Dec 2024

8/10 Good

Linh

Liked: Cleanliness, staff & service, property conditions & facilities
All are good
Stayed 2 nights in Dec 2024

10/10 Excellent

Haejin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were very friendly and helpful. always try to accommodate my requests. I stayed there for 5 days and 4 nights and would like to stay there again. One small thing is that it is not the hotel's fault, but we used the taxi cab on the way to the airport thru the hotel. The taxi driver made a couple of stops before we reached the airport, he made a stop to get the banh mi(bread), the lady on the street kept gesturing us to move the car, but the driver was outside to get the bread, and then he made another stop to drop that bread to a woman. it was pleasant at all. Other than that the overall hotel experience was good.
Stayed 4 nights in Nov 2024

10/10 Excellent

David, Cramlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

Mike, aliso viejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located in the old quarter and was convenient for walking around. Many small restaurants and cafes around. I never needed a vehicle to get around and was able to visit many locations. The hotel was quiet and staff very pleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

David, Cramlington

Stayed 7 nights in Oct 2024

8/10 Good

Denise

Stayed 2 nights in Sep 2024

10/10 Excellent

Aliya

Stayed 3 nights in Oct 2024

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room is spacious but needs more cleaning to be done. The hotel is very close to the weekend night market. Lots of restaurants and coffee shops are near by. Hotel staffs Chloe, Ben, Lucky and night time receptionists are nice and very helpful. They even provide services to arrange tours, cruise and airport transportations for hotel guests.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great pleasure staying at the Hanoi Garden Hotel and Spa!!! The entire staff was wonderful providing great service throughout our visit. The Hotel facilities are excellent, and we will definitely stay there again during our next trip to Hanoi 😀 BIG THANK YOU TO THE VERY PROFESSIONAL AND KIND STAFF!!! Warm Regards, Jeff, Lap, and family
Stayed 7 nights in Sep 2024

10/10 Excellent

Thai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in the Old Quarter and lot of dining options even we arrived late close to 10pm. Staff are nice, respectful and helpful. Breakfast was very good with fresh juice and noodles.
Stayed 2 nights in Jul 2024

8/10 Good

Rhea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and great value for money

The hotel was clean and beds were comfortable. We arrived very late and the room was so hot and humid. It would have helped if they anticipated are needs and had our rooms cooled before we checked in. It took a while for the air condition to cool the whole room. Breakfast could be better. There wasn’t much choice and it’s very basic. All in all it offered great value for a short night’s sleep.
Stayed 1 night in Jul 2024

8/10 Good

Rhea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and great value for money

The hotel was clean and beds were comfortable. We arrived very late and the room was so hot and humid. It would have helped if they anticipated are needs and had our rooms cooled before we checked in. It took a while for the A/C to cool the whole room. Breakfast could be better. There wasn’t much choice and it’s very basic. All in all it offered great value for a short night’s sleep.
Stayed 1 night in Jul 2024

10/10 Excellent

Ifeona

Stayed 1 night in Jul 2024

10/10 Excellent

Ifeona

Liked: Cleanliness, staff & service, property conditions & facilities
My room was comfortable and considering the hotel's location in the Old Quarter, very quiet. The location is perfect for exploring the old quarter, with many cafés, restaurants, shops and markets in easy walking distance.The staff were wonderful; they were attentive and helpful and a great source of recommendations for day trips, restaurants and amenities.
Stayed 5 nights in Jun 2024

10/10 Excellent

Dana

Stayed 4 nights in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were particularly excellent. Extremely helpful and friendly. A great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Henry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hosts
Stayed 4 nights in Mar 2024

8/10 Good

Kimberly

Traveled with family
Nice hotel. Good location. Good breakfast. Be careful of what room they give you. Our room had one window that opened to a brick wall with no air from outside. There was no airflow at all. We stayed 3 nights and by the time we left every piece of clothing we owned was damp. Everything was constantly wet and the room smelled like wet dog.
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

David