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Grandiose Hotel & Spa

4.0 star property
Hotel with 2 restaurants, steps from Embassy of Japan
VIP Access

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Photo gallery for Grandiose Hotel & Spa

Suite | 1 bedroom, premium bedding, minibar, in-room safe
Suite | 1 bedroom, premium bedding, minibar, in-room safe
Apartment | 1 bedroom, premium bedding, minibar, in-room safe
Check-in/check-out kiosk
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Gym

Explore the area

Map
9-11 Lieu Giai, Ba Dinh, Hanoi
  • Lotte Center Hanoi
    ‪5 min walk‬
  • West Lake
    ‪16 min walk‬
  • US Embassy
    ‪20 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬
VIP Access
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Room options

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 376 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

Apartment | 1 bedroom, premium bedding, minibar, in-room safe

Apartment

  • 699 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Hanoi

Located in Ba Dinh, Grandiose Hotel & Spa is adjacent to Embassy of Japan and within a 5-minute walk of other popular sights like Lotte Center Hanoi. This 68-room, 4-star hotel has private in-room hot tubs along with a full-service spa and free in-room WiFi.

What's nearby

  • Embassy of Japan - 2 min walk - 0.1 miles
  • Lotte Center Hanoi - 5 min walk - 0.3 miles
  • West Lake - 16 min walk - 0.9 miles
  • US Embassy - 20 min walk - 1.1 miles
  • Ho Chi Minh Mausoleum - 3 min drive - 1.6 miles

Getting around

  • Hanoi Railway Station - 13 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪Bún Ốc Gia Truyền Bà Thoa Ngõ 7 Kim Mã Thượng - ‬3 min walk
  • ‪The Sipping Bar - ‬2 min walk
  • ‪Pizza 4P - ‬3 min walk
  • ‪Sữa Chua Hộp - Kim Mã Thượng - ‬3 min walk
  • ‪Đại Sứ Quán Nhật Bản - ‬3 min walk

About this property

Grandiose Hotel & Spa

Hotel with 2 restaurants, steps from Embassy of Japan
Guests staying at Grandiose Hotel & Spa enjoy access to a full-service spa, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for VND 571250 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this hot springs hotel include free WiFi in public areas, a hot tub, and a business center.
TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Private hot tubs, minibars, and coffee makers are also available.
Recreational amenities at the hotel include a health club, a hot tub, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 500,000 for adults and VND 300,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2017
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 5 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for VND 450000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 500000 for adults and VND 300000 for children
  • Airport shuttle fee: VND 571250 per vehicle (one way)
  • Rollaway bed fee: VND 450000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Grandiose Hotel Hanoi
Grandiose Hotel
Grandiose Hanoi
Grandiose Hotel & Spa Hotel
Grandiose Hotel & Spa Hanoi
Grandiose Hotel & Spa Hotel Hanoi

Frequently asked questions

Are free cancellation options available at Grandiose Hotel & Spa?

Grandiose Hotel & Spa offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What is there to do near Grandiose Hotel & Spa?

This hotel is situated in Ba Dinh within a 10-minute walk of Lotte Center Hanoi, Vincom Center Metropolis, and Thu Le Park. You'll also find Hoan Kiem Lake and West Lake within a short drive.

Is parking available on site at Grandiose Hotel & Spa?

Yes, self parking is offered for free at the hotel.

Is a spa located at Grandiose Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, hot springs, and body wraps.

Does Grandiose Hotel & Spa have a casino at the property?

No, Grandiose Hotel & Spa doesn't have a casino.

Is there an indoor pool at Grandiose Hotel & Spa?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at Grandiose Hotel & Spa?

There are plenty of amenities for couples at this hotel, including a bar, 2 restaurants, and a full-service spa.

Are there hot tubs at Grandiose Hotel & Spa?

Yes, all guestrooms at this hotel have private spa tubs.

Does Grandiose Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Grandiose Hotel & Spa has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Grandiose Hotel & Spa allow pets to stay for free?

No, pets aren't allowed at Grandiose Hotel & Spa.

Are there connecting rooms at Grandiose Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Grandiose Hotel & Spa?

The closest major airport to Grandiose Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 15 mi away (31 minutes by car).

Are there rooms with balconies at Grandiose Hotel & Spa?

No, at Grandiose Hotel & Spa, there aren't any guestrooms that list a balcony.

Grandiose Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 253 reviews
Rating 8 - Good. 85 out of 253 reviews
Rating 6 - Okay. 18 out of 253 reviews
Rating 4 - Poor. 0 out of 253 reviews
Rating 2 - Terrible. 6 out of 253 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Alexander, Huntington Beach

Business traveler
Disliked: Cleanliness, property conditions & facilities
Been to Hanoi almost 25 times. Nice rooms but the lobby is terrible and only one of the staff really cares. Gym is a terrible design and bad equipment, the sauna is completely ignored and no staff….i will not stay again, pay a little extra and stay and Lotte.
Stayed 1 night in Feb 2025

10/10 Excellent

Pratheepan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & room. And wonderful breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

josue

Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
hotel staff are extremely pleasant. The hotel offers pickup & drop off for a very affordable price. The free breakfast comes in so helpful when you’ve got a busy day. Plus the food is good. Would recommend it to anyone.
Stayed 9 nights in Jul 2024

10/10 Excellent

YAT LUN

Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Ty, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Massage service was excellent.
Stayed 5 nights in Mar 2024

8/10 Good

Javier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Rhys

Liked: Cleanliness, staff & service

6/10 Okay

Jisun

Business traveler
Disliked: Staff & service
There is a creep receptionist who constantly ask for your attention. Literally constantly asking for attention and felt like he been following me as well. Breakfast is good but not much option for room service. Massage was meh, a person who giving me massage constantly went out and was on the phone as well
Stayed 5 nights in Oct 2023

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming, great place to stay.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

Stay away

the hotel is ok for this rate but the stuff and the hotel's manager behave in an unpleasant and disrespectful manner. I'll never come back to this hotel. stay away!!!
Stayed 1 night in Aug 2023

8/10 Good

Derrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Edson, Ocean Isle Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations near everything! Rooms were nice and spacious. The only remark I have is the funky set up for bath tub and showers! You have to climb on a stepping stool to get in!

2/10 Terrible

Euiyoung

Business traveler
Disliked: Staff & service

Do not book here on an important day

Customer beware. This hotel double books their rooms to guarantee their sales and tries to provide other rooms to customer saying it’s an upgrade. I booked a suite room at this hotel 2 weeks ago online. When I arrived at the hotel today, I was offered an upgrade - apparently to a bigger room - but I refused it after taking a look at the new room because it was uglier and did not have a private balcony as I wanted. So I came back down to the lobby to ask for the room I initially booked for, but guess what the room wasn’t available from the beginning because someone else has taken it already. The hotel repeatedly asked me if I could stay in the room they’re offering just for tonight following me outside and stuff but I was so annoyed I couldn’t bear to listen to it. Now it’s almost 7pm I’m looking for a new hotel for myself for tonight. This has totally ruined the first day of my business trip as well as my meetings scheduled for tonight. Probably the worst hotel experience in my 40 years of life.
Stayed 5 nights in Oct 2022

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very present to staying in Grandiose with great service and friendliness of staff. Breakfast was served different main dishes in daily
Stayed 1 night in Oct 2022

6/10 Okay

Eng Ann Ando, Singapore

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Jul 2022

10/10 Excellent

nic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very nice and helpful
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room (suite). Well maintained facilities and the staff are professional and helpful. Quite near to eateries and shops.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

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