Aparthotel

Crescendo Urban Stay

Property class: 4

Choose dates to view prices

Photo gallery for Crescendo Urban Stay

A modern building with multiple balconies, each adorned with lush greenery.
A modern building with multiple balconies, each adorned with greenery.
A modern kitchen with a stainless steel sink, wooden cabinets, and a built-in oven.
A modern living room with a yellow sofa, a coffee table, and a view of the city through large windows.
A compact living space with a yellow sofa, a dining area, a kitchen, and a TV mounted on the wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
339 Au Co street, Tay Ho district, Hanoi, Hanoi, 100000
  • Place, West Lake
    ‪8 min walk‬
  • Place, Ho Tay Water Park
    ‪13 min walk‬
  • Place, Lotte Mall Tay Ho
    ‪17 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

Deluxe Apartment

  • City view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Elite Apartment

  • City view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Exclusive Apartment

  • City view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Apartment

  • City view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Grand Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premier Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Signature Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Hanoi

Located in Tay Ho, Crescendo Urban Stay is a leisurely stroll from sights such as West Lake and Ho Tay Water Park. Each of the 19 rooms at this 4-star aparthotel includes a kitchen, a fireplace, and a balcony.

What's nearby

  • West Lake - 8 min walk - 0.5 miles
  • Trinh Cong Son Walking Street - 10 min walk - 0.6 miles
  • Ho Tay Water Park - 13 min walk - 0.7 miles
  • Syrena Shopping Center - 17 min walk - 0.9 miles
  • Lotte Mall Tay Ho - 17 min walk - 0.9 miles

Getting around

  • Ga Co Loa Station - 13 min drive
  • Hanoi Long Bien Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Al Sultan - ‬9 min walk
  • ‪Chào Ban Vietnamese Restaurant - ‬13 min walk
  • ‪Hỷ Lạc Chay - ‬12 min walk
  • ‪Joma Bakery Café - ‬12 min walk

About this property

Crescendo Urban Stay

Guests of Crescendo Urban Stay enjoy free WiFi in public areas, a free grocery shopping service, and express check-in. Free valet parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with access to locker space, securing valuables, and concierge services. Additional amenities include express check-out, laundry facilities, and local meal delivery service.
Each apartment is soundproofed and features a kitchen and a balcony, and there's space to spread out with a separate bedroom and a sitting area. A 50-inch Smart TV is available for entertainment, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include a washer/dryer, a fireplace, and a fan.

Similar properties

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking (max 3 spaces per unit)
  • Onsite parking options include a garage and a carport

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen island
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Water dispenser

Dining

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: VND 80,000 for adults and VND 50,000 for children

Bedrooms

  • Bedroom
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Communal living room
  • Fireplace
  • Separate sitting area

Entertainment

  • 50-inch smart TV

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in room
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free grocery shopping service
  • Guidebooks
  • Iron/ironing board on request
  • Lockers
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 19 units
  • Cleaning products are eco-friendly
  • Connecting units available
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 AM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: VND 500000 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately VND 80000 for adults and VND 50000 for children
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPay
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: PayPay.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Crescendo Urban Stay Hanoi
Crescendo Urban Stay Aparthotel
Crescendo Urban Stay Aparthotel Hanoi

Frequently asked questions

Is a free cancellation option available at Crescendo Urban Stay?

Crescendo Urban Stay provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Crescendo Urban Stay?

As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at Crescendo Urban Stay on Aug 23, 2026 start from $21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Crescendo Urban Stay?

This aparthotel is situated in Tay Ho within a short 7-minute walk of West Lake and also 12 minutes on foot from Ho Tay Water Park. You'll also find Hoan Kiem Lake and Hanoi Old Town Night Market within a short drive.

Is there parking available at Crescendo Urban Stay?

Yes, valet and self parking are offered for free at the aparthotel. You'll find a garage and max 3 spaces per unit.

Does Crescendo Urban Stay have a casino on the premises?

No, Crescendo Urban Stay doesn't have a casino.

Will I find an indoor pool at Crescendo Urban Stay?

No, there is no indoor pool at this aparthotel.

Is Crescendo Urban Stay a good place to stay for couples?

Amenities that appeal to couples at this aparthotel include a fireplace, in-room massages, and a pillow menu.

Are there hot tubs at Crescendo Urban Stay?

No, this aparthotel doesn't have a spa tub.

Does Crescendo Urban Stay feature a restaurant that includes a breakfast menu?

Crescendo Urban Stay offers a full breakfast each morning for a surcharge though there is no restaurant.

Will Crescendo Urban Stay allow pets to stay for free?

No, pets aren't allowed at Crescendo Urban Stay.

Are there connecting rooms at Crescendo Urban Stay?

Yes, there are connecting units available at this aparthotel book for your group event or vacation.

How far is the airport from Crescendo Urban Stay?

The closest major airport to Crescendo Urban Stay is Noi Bai Intl. Airport (HAN), which is 11.9 mi away (24 minutes by car).

Are there rooms with balconies at Crescendo Urban Stay?

Yes, every apartment at Crescendo Urban Stay comes with a balcony and some offer city views.

Crescendo Urban Stay Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 24 out of 42 reviews
Rating 8 - Good. 9 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 4 out of 42 reviews
Rating 2 - Terrible. 3 out of 42 reviews

8.6/10

Cleanliness

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

razwan

Liked: Cleanliness, amenities, communication
Very clean. Spacious. Kitchen had everything you could need, including a washer/dryer.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Was comfortable, clean, and in a good location.
Stayed 8 nights in Nov 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
A really nice place to stay about 35 mins (walk) to the centre of Ha Noi. The service was good throughout our stay, where the staff were welcoming and always checked if we needed anything else.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Angie

Disliked: Cleanliness, check-in, listing accuracy
The hotel pictures and the actual hotel do not match. It’s dirty and unsafe. Next to a freeway. No front desk it’s in an underground parking structure. Horrible location but most importantly it does not look Like the picture. Very run down property
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

sharmaake

Okei for short stay
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Crescendo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely excellent location near the old quarter. Staff go above and beyond to help foreign guests and are so helpful in helping with where to eat and what to do. Rooms are very spacious and clean.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent value for the money, great location, good food in the rooftop restaurant. All of the staff are very friendly and helpful. Miss Kim was extremely helpful to make sure my stay was perfect! I highly recommend this hotel.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Antonio Jermaine

Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed a peaceful stay, the room was nice and it wasn’t loud or crowded. The staff was helpful and nice. The hotels description wasn’t 100% accurate but only because they’re currently under renovation. All in all, I have no complaints.
Stayed 10 nights in Nov 2025
Verified review

10/10 Excellent

Agustin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The beautiful location is designed around West Lake so it is quite cool, cozy rooms, a spacious vegan restaurant, and a rooftop cafe on 9th floor. The hotel is an ideal place for you to experience good services when coming to Hanoi.
Verified review

10/10 Excellent

Nguyen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. The room is clean, the facilities are brandnew. Food is decent. The service staff was generally ok.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful apartment. Staff was nice. There was road construction while we were there so that was a bit loud. Would stay here again
Stayed 7 nights in Jan 2024
Verified review

10/10 Excellent

Solius Ingrid

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was probably the best hotel experience I have had during my many solo travels in Asia. The staff, facilities, and amenities were top-notch. Me and my friend were with 2 small kids but they took care of us very well. They made our stay very pleasant ..
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities
The property was nicely appointed, with excellent facilities. It was near a busy road and a bit noisy, with a Cockerell waking you at 5am
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Kim Tuy?n

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s very nice building, apartment brand new, lot of light with balcony, good location, reception very helpful! I will recommend to our friends Thank you so much!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Hoang

Liked: Cleanliness, amenities, property conditions & facilities, communication
My girlfriend and I experienced great service while staying here. The receptionist gave us great recommendations, allowed us to leave our luggage there after we had checked out so we could explore more, and were very accommodating to all our requests. Hotel is located near Westlake, rooms are simple but good and there is room service every day. Highly recommend.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Goodhand

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a lovely time at this apartment! The staff all made us feel very welcome and gave us recommendations for the local area. Our favourite place we have stayed in Vietnam. Beautiful rooftop. Comfy bed and was quiet enough. It’s close enough to be walking distance to the lake ,feeling like you are in the hustle and bustle! Overall, cannot recommend this apartment enough
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Kim Tuy?n

Liked: Amenities
The building is new, the apartment is nice, modern and fully furnished. I like this decoration, both of living room and bedroom is bright because of big glass door. I think its best place with that price.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room we booked was a 1-bedroom apartment, Complete with kitchen and laundry. It was also very clean and comfortable. I was a little concerned about being able to find vegetarian foods, but lucky me, there was a vegan restaurant in this hotel. The hotel also offers a litte grocery store in the basement, they make it easy!
Verified review

8/10 Good

Jaromir

Liked: Cleanliness, property conditions & facilities, communication
Noisy street
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

NOURDINE

Liked: Cleanliness, amenities, property conditions & facilities, communication
A liottle bit noisy because of the road
Stayed 10 nights in Nov 2024
Verified review

8/10 Good

Amanda

Liked: Cleanliness, room comfort, communication

Direct and to the point

The receptionist was clear and communicative from the moment I booked. Offered to send a car at an extra cost and gave me direct check-in instructions.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Linh

Its clean!! and TV is smart one, which is plus
Stayed 1 night in May 2024
Verified review

4/10 Poor

Verified traveler

Liked: Communication
Disliked: Cleanliness, room comfort
Stayed here twice on my trip. The first time I as great, no issues and smooth check in and out. The second time was terrible. We were given a room that had not been cleaned from the previous stay. The replacement room was the same! We had to check the remaining key cards by ourselves to find a clean room. The room we found.. the showerhead was falling off the wall because it's dislodged from it's attachment, very unsafe to shower.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Myrcella

Liked: Cleanliness, amenities, property conditions & facilities, communication
Vacationed in Hanoi for one week and decided to stay at this hotel for 1 night. I didn't go wrong. First impressions are important to me and this place didn't disappoint, the location is less than one hour from the airport, close to a wide array of restaurants and shops. The hotel is posh, clean and comfortable, the bed was one of the most comfortable beds I ever found in a hotel and the view of the city was worth every penny. I stayed in the 1 bedroom apartment with balcony on 6th floor which was quite spacious with plenty of storage space and conveniences. The property boasts spectacular views, The most important thing to mention is the customer service, every single person I encountered was friendly, polite, helpful and efficient. I am looking forward to my return.
Verified review

4/10 Poor

Kwok Keung

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Air conditioner is fault. I need ask several times to exchange
Stayed 1 night in Oct 2023